Excellent. Very professional staff and were really helpful when we had to change out move last minute due to delays
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From the moment we did our online quote via whats app ( what a great idea!) to the removal van leaving us in our new property today I cannot rate this company higher! Their customer service was great,... See more
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The team provided an excellent service and supported us very well during our move, which is always a very stressful time for everyone. Would certainly recommend Fox Removals. Teams from both Cwmbran... See more
Company replied
We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the sa... See more
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Company details
About Fox Group (Moving and Storage) Ltd - Cwmbran
Written by the company
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Trusted Moving & Storage Experts
At Fox Group (Moving & Storage) Ltd, we are a family-owned and managed company with over 50 years of experience helping people move and store their belongings. We offer a wide range of services for households and businesses, including home removals, office relocations, secure storage, and international moves to Europe, the USA, Canada, Australia, and beyond.
Specialised Business Relocations
Our dedicated commercial moving department handles complex relocations across sectors such as heritage, healthcare, education, arts, and antiques. We tailor each move to meet your specific needs.
Secure Storage Across the UK
We provide secure, flexible storage facilities supported by our network of branches in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton. Your possessions are protected with robust safeguards and easy access.
Customer-Focused & Fully Accredited
Customer satisfaction is at the heart of everything we do. We continually invest in our people, vehicles, equipment, systems, and warehousing to deliver a reliable and professional service. As a fully accredited company, we follow strict codes of practice and uphold high ethical and environmental standards.
A Personal, Dependable Service
Whatever the size or destination of your move, we promise a friendly, personal, and dependable experience—from start to finish.
Advanced Payment Guarantee
Your payments are protected
As proud members of the British Association of Removers, not only do we adhere to the high level of service and quality required — we also offer payment protection. Ask us about the Advanced Payment Guarantee (APG) that protects payments made to us prior to your move.
Contact info
Somerset Road, NP44 1QX, Cwmbran, Torfaen, United Kingdom
- 01633 866166
Fox Group (Moving & Storage) Ltd
4.8
Excellent
60 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 1 week
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Excellent
Excellent. Very professional staff and were really helpful when we had to change out move last minute due to delays
July 10, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your kind review, Mr Glenn.
We are delighted to hear that Chloe provided such clear and professional service. She is a real asset to our team and will be thrilled to hear your kind words and that you consider her a credit to the company.
Thank you for taking the time to share your feedback and for choosing Fox.
First class company from first phone…
First class company from first phone contact to storeage.
Thank you
June 27, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your lovely review, Sue.
We are delighted to hear that you received first class service from your initial phone call through to your storage experience. Providing a professional and seamless service at every stage is exactly what we aim to achieve.
Thank you for choosing Fox and for taking the time to share your feedback. It is greatly appreciated.
Carl and Phil arrived promptly and were…
Carl and Phil arrived promptly and were friendly, efficient and professional.
June 29, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your lovely review, Nicola.
We are delighted to hear that Carl and Phil provided such a positive experience. Arriving on time and delivering a friendly, efficient and professional service is exactly what we strive for, so it is wonderful to know they made such a great impression.
We will be sure to pass your kind comments on to Carl and Phil. Thank you for choosing Fox and for taking the time to share your feedback.
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your review, Matthew.
We are delighted to hear that both members of our moving team were professional throughout your move. Providing a reliable and professional service is something we pride ourselves on, so it is wonderful to know that this was reflected in your experience.
Thank you for choosing Fox and for taking the time to share your feedback.
Excellent service from start to finish
Excellent service from start to finish. Professional, considerate and competent.will definitely recommend to anyone.
June 19, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, James, for your fantastic review.
We are delighted to hear that you received excellent service from start to finish and that you found the team professional, considerate and competent throughout your move.
Your recommendation means a great deal to us, and we are grateful that you took the time to share your experience.
Thank you for choosing Fox Moving. We wish you every happiness in your new home.
A job well done.
Simon and yiyan on Friday and Simon and hisfriend on Monday, nothing seemed a problem, they were all hard working adept and cheerful. They arrived when they said they would and got on with it.
Nothing broken, even the boxes I packed! And may I also make a mention of Chloe who was always at the end of the phone putting up with my concerns. Ana a mention for Leighton too.
Thak you all so very much.x
May 29, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your lovely review, Gaynor.
We are delighted to hear that Simon, Ieuan and the rest of the team provided such a positive moving experience. It is wonderful to know that they were hardworking, cheerful and professional throughout, and that everything arrived safely with nothing broken.
We are also grateful for your kind comments about Chloe and Leighton. Moving home can be a worrying time, and we are pleased that Chloe was able to support and reassure you whenever you needed assistance, while Leighton helped ensure everything ran smoothly.
Thank you for placing your trust in Fox. Your appreciation means a great deal to the whole team, and we wish you every happiness in your new home.
Kind regards,
The Fox Team
Great service.
Lads were brilliant.
Efficient and carful with our belongings.
Would 100% use again.
May 6, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your kind word, Ian! We’re thrilled to hear that our team was efficient and careful with your belongings. We look forward to the opportunity to assist you again in the future.
Successful collection
The chaps were early and collected the furniture without any issues
May 8, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you for your positive feedback, Richard! We’re glad to hear that the team was punctual and efficient in collecting your furniture. If you need any assistance in the future, please don’t hesitate to reach out.
Excellent Service
The team provided an excellent service and supported us very well during our move, which is always a very stressful time for everyone. Would certainly recommend Fox Removals. Teams from both Cwmbran and Bristol worked so hard.
April 30, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Audrey, thank you for your wonderful feedback. We are delighted to hear the team provided such excellent support during what can often be a very stressful time. Your recognition of both our Cwmbran and Bristol crews is greatly appreciated and we will be sure to pass on your kind comments. Thank you for recommending Fox Removals.
Phil and Carl were terrific!
May 1, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Alex, thank you for your lovely feedback. We are so pleased to hear Phil and Carl were terrific and made such a positive impression during your move. We will be sure to pass your kind comments on to them.
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Steve! We are so pleased to hear the team made your move easy and provided helpful support throughout.
We really appreciate your feedback and are glad we could make the experience a smooth one!
trust in the company
April 30, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Tony! We really appreciate your kind words and your trust in the company.
It means a lot to us and we are glad we could deliver a service you can rely on!
First Class Removal Company
From the moment we did our online quote via whats app ( what a great idea!) to the removal van leaving us in our new property today I cannot rate this company higher! Their customer service was great, so understanding of how stressful moves can be. The 2 removal men were polite and professional, speedy but at no time cutting corners, taking care with all of my possessions. Would definitely recommend!
May 1, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mrs Lisa, for your wonderful feedback! We are so pleased to hear you had such a positive experience from the initial WhatsApp quote right through to moving into your new home.
It is great to know the team provided supportive customer service and helped ease the stress of moving. We are also delighted the removal team delivered a careful, professional and efficient service throughout.
We really appreciate your recommendation and thank you for choosing Fox!
Professional and helpful team
The team were very professional, hard working, very helpful and considerate. We couldn't have asked for a better service.
April 29, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Mrs George, for your wonderful feedback! We are delighted to hear the team were professional, hardworking, helpful and considerate throughout your move.
It means a lot to know we delivered the level of service you were hoping for. We really appreciate you taking the time to share your experience!
Quick, efficient and friendly
The guys were quick and efficient and very good natured... when collecting the furniture in Wales and when delivering it to Kent, just a few hours later.
April 28, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Jean, for your lovely feedback! We are so pleased to hear the team were quick, efficient and good natured throughout both collection and delivery.
It is great to know everything went smoothly across such a long distance. We really appreciate you taking the time to share your experience!
Superb service
Superb service - very prompt - very friendly.
Handled all our household goods with great care
Highly recommended
April 28, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you, Sharon, for your lovely feedback! We are delighted to hear you found the service prompt and friendly, and that your belongings were handled with such care.
We really appreciate your recommendation and are glad we could make your move a positive experience!
Would highly recommend!
The guys that came to do my move were amazing! Very efficient, friendly and quick - they made a stressful day a lot more manageable! Would highly recommend 😊
April 28, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much, Kate! 😊 We are so glad to hear the team helped make your moving day easier and less stressful. Efficiency and a friendly approach are exactly what we aim for, so it is great to know they delivered.
We really appreciate your recommendation and hope you are settling into your new place comfortably!
The three young men that moved us were…
The three young men that moved us were great. Very efficient and sorted the move in a very methodical way. They were friendly, respectful and very helpful.
It made the day a lot easier than was expecting.
March 31, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
Thank you so much for your kind words, Mrs Perrin! We’re thrilled to hear that our team made your move efficient and stress free. We appreciate your feedback and look forward to assisting you in the future.
Brilliant service from start to finish
Brilliant service from start to finish. The survey was carried out the day after the request was submitted. Booked in for the following week. Turned up on time, got straight to work, carpets covered, nothing was too much trouble.
March 25, 2026
Reply from Fox Group (Moving and Storage) Ltd - Cwmbran
We’re delighted to hear you were happy with the service from start to finish. It’s great to know the survey and booking process was quick and convenient, and that our team arrived on time and got straight to work. We always take care to protect your home and make the process as smooth as possible, so your comments about the carpets and our willingness to help really mean a lot.
Thank you for choosing us, and we really appreciate you taking the time to share your experience.
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