Foxit Software, Inc Reviews 165

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Diese Plattform macht es einen richtig schwer seinen Account zu löschen. Mir ist es nicht gelungen und wenn man die Email auf deren Seite (salesatfoxit.com) benutz, bekommt man folgende Antwort... See more

Rated 1 out of 5 stars

Honestly one of the Worst UX ever. Doesn't make any sense. Doesnt tell you how many licences are being used so you just have to guess. Gives you activation keys for each license but you dont actually... See more

Rated 1 out of 5 stars

Terrible company. Very deceptive in their subscriptions. Make you sign for a full year with monthly payments. Dumbest thing I have ever seen. Support refuses to refund it. Software is extremely g... See more

Rated 1 out of 5 stars

Paid for Foxit. Their updates don't work. You have to uninstall and reinstall when you do, there is no way to enter in your activation code. They've stolen your money. Unfortunately there's no alterna... See more

Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Foxit is a leading software provider of fast, affordable and secure PDF solutions. Businesses and consumers increase productivity by using Foxit's cost effective products to securely work with PDF documents and forms. Foxit is the #1 pre-installed PDF software, shipped on one-third of all new Windows PCs, including those from HP®, Acer, and ASUS®. Foxit's Software Development Kits (SDKs) help developers reduce costs and improve time to market by easily integrating industry leading PDF technology into application workflows. This technology shares the same underlying technology that powers Google's open-source PDFium project. Winner of numerous awards, Foxit has over 525 million users and has sold to over 100,000 customers located in more than 200 countries. Since Foxit products are ISO 32000-1/PDF 1.7 standard compliant, they are compatible with your existing PDF documents and forms. Foxit's Mission Enabling people to create, collaborate, share, and use documents on any device. Foxit's Vision Foxit on every device. To learn more about Foxit : - Official Website: https://www.foxitsoftware.com - Facebook: https://www.facebook.com/foxitsoftware - Twitter: https://twitter.com/foxitsoftware


Contact info

1.4

Bad

TrustScore 1.5 out of 5

165 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

Good Product

Good Product - fit our needs

May 15, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Thanks Roy! Happy that CVISION was a good fit for you.

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Rated 5 out of 5 stars

Excellent Service

May 10, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Carl, CVISION strives for excellence in our customer service so we're happy to see we've hit that goal for you!

Rated 4 out of 5 stars

CVision staff spent a lot of time…

CVision staff spent a lot of time helping me with installation problems. They were competent, prompt and courteous.

May 9, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

CVISION values client success - We're happy that our professional support team was able to get you up and running with your Maestro OCR license.

Rated 1 out of 5 stars

Have been unable to receive any credit…

Have been unable to receive any credit for million battery product that was stolen by a company I did a asset purchase agreement with and has gone bankrupt

May 7, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Jay, we're sorry to hear about this unfortunate situation. Whenever possible, CVISION goes above and beyond for our clients. Given that this unique issue involved a third party transaction we were not a part of, it was not in our control to recover this license. We value customer success and hope that you will be willing to give us another try at some time in the future. Thank you for your feedback!

Rated 5 out of 5 stars

Great pre-sales support

Great pre-sales support. Our sales person was able to get us extended trials so that we could fully test and be confident in our purchasing decision.

May 7, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Awesome! Happy to accommodate your needs and ensure you feel confident using PDF Compressor to drive document efficiency at your organization.

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Rated 5 out of 5 stars

Great support

Great support. Very helpful. After testing several products for abilities, quality and file sizes this is the best product by far.

May 7, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Joshua, thanks for the feedback. We pride ourselves on our industry-leading document compression rates in PDF Compressor and it is customers like you that validate that hard work. Always get in touch with us if you have any support needs in the future!

Rated 3 out of 5 stars

I do not like having people trying to…

I do not like having people trying to get me to renew early. It left like I spent over half the year in a conversation about payment.

May 7, 2018
Unprompted review
Foxit Software, Inc logo

Reply from Foxit Software, Inc

Hi Donna, it sounds like we got overeager in our outreach to you. Please don't hesitate to email info@cvisiontech.com to indicate your follow up preferences. I'll personally make a note to limit the maintenance calls that go out to you based on any indication you give us. Thanks for letting us know!

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