Foxumbrellas Reviews 5

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

3.9

Great

TrustScore 4 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent Company to deal with

Excellent Company to deal with. Fox's communication, advice, workmanship and service almost belong to another age where such standards mattered and their value was understood.
I don't hesitate to recommend. Long may they prosper.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Caroline at Fox Umbrellas communicated…

Caroline at Fox Umbrellas communicated well throughout the experience. The canopy of the umbrella was so old that it was shredding. Fox Umbrellas did a beautiful repair job, and the umbrella now has a new blue canopy. Wonderful to be able to choose a color from 32 colors. Highly recommend this company.

April 28, 2025
Unprompted review
Rated 2 out of 5 stars

I'm afraid I can only give this…

I'm afraid I can only give this distinguished company a below average score. This was a £600 umbrella- solid scorched maple with horn and engraved silver collar but there were defects in the workmanship. Where the mechanism has been cut into the wood, it had penetrated to the other side causing chipping and blemishing of the surface on the other side. While the wood was lovely, the feel of the ensemble was not of a quality that merited £600, which should be flawless. I regret having to say so.

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

My Fox is Fixed!

Many many years ago when I first started earning a decent wage I bought myself a Fox umbrella from their shop in the city. My mother was appalled at what I paid but she was wrong - it served me well for > 20 years. It started to fall apart a bit so I got in touch with Fox and they said it could be repaired. I got it back this morning from a repair and it is back to being a lovely brolly to own. They made a magnificent job of the repair and it was done surprisingly quickly. It's worth keeping manufacturing in Britain going because we are still able to produce things that are as good if not better than any manufacturing nation. Fantastic.
Neil Philip

August 24, 2021
Unprompted review
Advertisement

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look