Was looking to buy Yardleys Lavender Talcum powder for my elderly mother. The average price on the Internet for this product, including Amazon, was about £8.00. Found it for under £5.00 on FragranceMa... See more
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See what reviewers are saying
Ordering process was easy enough. However, received an email to say product was out of stock and a refund had been made. Disappointing as the price was right. To avoid upsetting customers - link the... See more
I have been ordering from this website for about 3 years now - I love their W7 nail varnishes. Their standard delivery is the quickest out there. If they haven't got something in stock they email... See more
My order was delivered quickly but one of the items ordered was missing. It was out of stock even though it was in stock when I ordered it??Fragrance Mad did provide a refund without explaining which... See more
Company details
Contact info
Jägerstraße 93, 1200, Wien, Austria
- customercare@fragrancemad.com
- www.fragrancemad.com
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
fabulous!
Very fast delivery, well packaged item and a great price. Will definitely be using this company again!
Brilliant!
This perfume was less than half the price of other sellers and arrived super quick! Fab!
Product not in stock
Polite and fast enough correspondence, but I was able to order and pay for a product that was actually out of stock. I then had to be refunded and find the product elsewhere, which is obviously not convenient.
First Time
Good product range, easy web site to navigate, good prices, good communications, prompt delivery. A1 for me - thank you
Non event
You said you had the item then u didn't and cancelled. So I hope I either didn't pay of that I get a refund!
Everything healthy come!
Hello,
many thanks for the very quick delivery!
I am very contented. Everything's all right!
Best regards
Excellent service - good product
Order arrived within 4 days of placing it. Exactly as described - very pleased.
Eye Makeup
Arrived very quickly, but I thought I had ordered brown/cream eye make- up and not GREEN so I am disappointed!
Super value
Can't fault this seller at all! The deodorants I purchased were extremely good value by comparison to other online stores and the delivery was very prompt. Highly recommended!
fantastic
Great seller super fast delivery would definitely buy from fragrance mad again !!!!
Best price. Brilliant fast service
Fragrance Mad was the best price for the product. Really easy ordering process. Very fast delivery. Would definitely recommend
Great value and fast delivery
I've used this company several times now. They always deliver my orders quickly, and they offer such good value.
I have recommended Fragrance Mad to family and friends.
Very prompt
I ordered a number of items - and was very impressed when they arrived the next day.
Good product but Eau DE Toilette not packaged clear wrapping
Good product but can't gift to any because it not packaged, great shame I bought 10 have to use them all my self.
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