FragranceShop.com Reviews 

773
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 398 reviews, reviewers had a great experience with this company. Customers frequently mention finding authentic fragrances at unbeatable prices compared to other online stores and traditional retailers. Shoppers regularly praise the fast shipping services and secure packaging, ensuring that their favorite products arrive safely. However, some people mentioned experiencing issues with product quality, such as receiving items that lacked proper fragrance strength or original packaging. A few reviewers also noted frustrating delivery delays, missing items, and difficulties getting timely customer support responses regarding refund requests. Despite these drawbacks, the overwhelming majority of buyers remain very satisfied with their overall shopping journey.

What people talk about most

Product

People report positive experiences with product, often highlighting the authentic scents and great prices.... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are affordable and... See more

Delivery service

Reviewers express overall satisfaction and appreciation for the delivery service. Many customers report super... See more

Order

Reviewers highlight ambiguous aspects of order experiences, balancing strong loyalty with notable... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of high satisfaction and notable disappointment.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best p... See more

Company replied

Rated 5 out of 5 stars

Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.... See more

Company replied

Rated 5 out of 5 stars

To be honest, I was a little skeptical. The price online was significantly less than what I normally pay at Dillards and Macys. I’ve been wearing this cologne for years and my wife really likes the... See more

Company replied

Rated 5 out of 5 stars

My favorite perfume, Pleasures, was available for a price I could afford. In these expensive times, I was thankful for a good price, good delivery time, and a product that makes my day.

Company replied


Company details

  1. Perfume Store

Written by the company

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop


Contact info

4.1

Great

TrustScore 4 out of 5

773 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(773)

396 reviews in the last 12 months

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Rated 5 out of 5 stars

Timely delivery with the masculine…

Timely delivery with the masculine scent I expected.

June 15, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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Rated 5 out of 5 stars

Thank You Fragrance Shop :)

The ordering process was simple, the delivery service was quick, and the price was the lowest that I could find online. Thank You Fragrance Shop :)

June 30, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Excellent shopping experience

Excellent shopping experience, good prices & value.

June 7, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 4 out of 5 stars

Loved the choice and descriptions

Loved the choice and descriptions. I am still hunting for a fragrance similar to my favourite but am enjoying the chase. Thank-you.

June 29, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

On Time, As Advertised!

The delivery was on-time and the product was as advertised. A+++

June 18, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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Rated 4 out of 5 stars

Good service

Good service

June 26, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

First time shopping from this company…

First time shopping from this company and I already wanna place my second order, my order arrived fast and was well packaged, I also enjoyed shopping on their website since it's one of the few in which you can sort by price I just wish they would add a filter to hide sold out items.

May 27, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Fair price

Fair price, good timely delivery service

June 4, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Very pleased

Everything was as stated on the site with pricing less than department stores. Shipping was fairly quick as well.

June 10, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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Rated 5 out of 5 stars

Never a problem with this company

Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.

June 25, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Great product selection and prices

Great product selection and prices. Shipping is a little slow but all in all a great experience.

June 12, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

WILL ALWAYS ORDER FROM YOU GUYS!!!

THE PRICES VS. THE SIZE BOTTLE I PURCHASE IS AWESOME!!! ALWAYS CAN GET A BIGGER BOTTLE OF TOMMY GIRL FOR A MUCH MUCH CHEAPER PRICE--THANK YOu!!!

June 10, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Great job on this order

Great job on this order

June 23, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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Rated 5 out of 5 stars

Excellent products.

June 4, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Difficult to find item

Difficult to find item. You had it.

June 1, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

I have made many purchases from the…

I have made many purchases from the site and all have been positive. The one customer service experience I had was positive and efficient. Prices are some of the lowest I've found when comparing. One of my go-to online fragrance sites.

June 22, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Quality

Very nice quality

June 15, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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Rated 5 out of 5 stars

The best prices in town

The best prices in town

June 9, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Another Satisfactory shopping Experience

Got the same excellent service as in my past orders. Satisfied customer. Affordable and Reasonable prices!

May 31, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Great service

Great service, quick delivery, good prices, and product was exactly as advertised

June 5, 2026
Unprompted review
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Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

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