FragranceShop.com Reviews 

770
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 397 reviews, reviewers had a great experience with this company. Consumers frequently express satisfaction with the excellent pricing, noting it is often the cheapest available compared to other retailers and department stores. Many people appreciate receiving authentic products and finding a huge selection available while enjoying fast and reliable delivery. Conversely, a few other people also felt that the experience had issues with the product itself or shipping. Some reviewers mentioned discrepancies such as receiving an item that appeared used, having a poorly fitted lid, or finding the product watery or otherwise flawed. Additionally, some customers reported problems with fulfillment, like receiving empty boxes or facing difficulties receiving promised orders or refunds.

What people talk about most

Product

People report positive experiences with product, noting that items arrive well-packaged, are authentic, and... See more

Delivery service

Consumers find delivery service to be generally satisfying and efficient. Reviewers frequently highlight... See more

Price

Customers had positive experiences with price, consistently reporting that costs are affordable and among the... See more

Order

Clients share ambiguous opinions on order, with many expressing satisfaction regarding fast shipping,... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly among consumers. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional service. Got all my products and they weren’t fake they were the real deal. Seriously people need to tap into this company cos it’s not talked about enough - they literally have the best p... See more

Company replied

Rated 5 out of 5 stars

Never a problem with this company. Always 100% happy with orders. The huge selection of products. 100% authentic. The competitive prices. No hassles, no worries. The good things are right here.... See more

Company replied

Rated 5 out of 5 stars

To be honest, I was a little skeptical. The price online was significantly less than what I normally pay at Dillards and Macys. I’ve been wearing this cologne for years and my wife really likes the... See more

Company replied

Rated 5 out of 5 stars

My favorite perfume, Pleasures, was available for a price I could afford. In these expensive times, I was thankful for a good price, good delivery time, and a product that makes my day.

Company replied


Company details

  1. Perfume Store

Written by the company

Shop for fragrances, discount perfume, cologne and gift sets for men and women at Fragrance Shop


Contact info

4.1

Great

TrustScore 4 out of 5

770 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(770)

398 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price on a great cologne.

Great price on a great cologne.

April 29, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Advertisement
Rated 5 out of 5 stars

Timely

Timely, and absolutely no problems what so ever. Have now ordered numerous times from them and they are hands on trustworthy! Can't beat their price either!

May 15, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Purchase came in a timely manner

Purchase came in a timely manner, well packaged, as advertised. Great price. No issues. Would purchase again!

April 28, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Quick

Quick, easy and love the price.

April 15, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 2 out of 5 stars

Fragrance wasn't original.

Fragrance wasn't original.

May 6, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

We are sorry to hear about your concern. We sell only authentic products purchased from authorized distributors and trusted suppliers. Please contact our customer service team with your order details so we can investigate and assist you accordingly.

Advertisement
Rated 5 out of 5 stars

Very easy and pleasant shopping…

Very easy and pleasant shopping experience. Brand new as advertised.

April 27, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Great website to buy from it

Great website to buy from it, good price and genuine colognes.

April 8, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Everything with the store is great!

Everything with the store is great!! Starting with the purchase, everything is so simple, choose your items, set up delivery, pay for it and you're done.
Then, the prices, and the quality of the colognes are amazing! I highly
recommend this company, buy your perfumes and colognes here, you'll not regret it, guarantee 👍
Thank you Fragrance shop.

May 14, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 1 out of 5 stars

I have not received my Cologne!

I have not received my Cologne!
Order # 100357076

April 1, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

According to USPS, your package was delivered on April 17, 2026 at 12:19 PM CT. Proof of delivery has been sent to your email for reference. Should you have any questions or require further assistance, please contact our customer service team.

Advertisement
Rated 1 out of 5 stars

I never received my package

I never received my package. It was lost in the mail. I am trying to get a refund on my purchase.

April 27, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Hello Monica,

We were unable to locate an order under your name. We have sent you a request for additional information so we can further assist you. Please reply to that message at your earliest convenience.

Rated 5 out of 5 stars

Outrageously Inexpensive!

Shipping on the order was quicker than anticipated and delivery of the item, while handled by the USPS, was delivered without incident. The product ordered was not only substantially less costly than what I've been paying but the actual product was *precisely* what I wanted, no off-brand replacement or gimmick.

April 22, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 4 out of 5 stars

Really pleased with the fragrance

Really pleased with the fragrance. Fast shipping. Highly recommended

May 8, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Advertisement
Rated 5 out of 5 stars

The prices are great

The prices are great! This is my new go to website for designer perfumes.

May 1, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Any way you want it…. Thats the way!

Everything you could or would want all nice and neatly organized into a symphony of lovely aromas. As if that wasn’t enough to satisfy your needs…. They are also INCREDIBLY AFFORDABLE without compromising quality!!!

April 28, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

The pricing was great

The pricing was great. Much better than Amazon. Delivery was prompt.

April 28, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Awesome

Fast. Efficient. Responsive. Great prices. Always got what I ordered. Great site for fragrance!

May 6, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Advertisement
Rated 5 out of 5 stars

Amazing Prices & Authentic Products

Amazing Prices & Authentic Products! FAST Free Shipping! Lowest Prices on Products than any other Fragrance Discounter! I’ve made SEVERAL purchases with them and I had one problem, their customer service department fixed the issue immediately and automatically! I DEFINITELY RECOMMEND this company!!!

April 21, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 5 out of 5 stars

Great service thank you!

Great products, excellent pricing, wonderful shipping!!

April 30, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

Rated 4 out of 5 stars

Price is excellent

Price is excellent! It took a while to process/ship but was shipped properly and the scent is great

April 22, 2026
Unprompted review
FragranceShop.com logo

Reply from FragranceShop.com

Thank you for taking the time to share your feedback. We appreciate your business and look forward to serving you again in the future

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look