Framer Reviews 

149
•
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, most reviewers were let down by their experience overall. People frequently complained that customer support is completely unhelpful and unresponsive, leaving users stranded when unexpected billing charges and pricing jumps occur without warning. Consumers also noted that the web design studio feels overly complicated, unintuitive, and frustrating to navigate when trying to complete simple daily tasks. Some people were satisfied with the platform's initial ease of use, deeply appreciating its intuitive editing tools and modern aesthetic for creative projects. Reviewers mentioned that the interface allows creators to build responsive web pages smoothly once they take time to learn the basic tutorials.

What people talk about most

Website

Reviewers mention ambiguous feedback about website building, noting that while some consumers appreciate the... See more

User experience

Users describe ambiguous interactions with user experience, as some reviewers find the platform to be an... See more

Customer service

Customers encountered deep dissatisfaction with customer service, highlighting unresponsive support teams and... See more

Product

Reviewers highlight negative aspects of product performance, expressing deep frustration over broken... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I have enjoyed using Framer and it's got a great user interface for someone who doesn't know how to code - created a portolio project on there, made a barcode that links to my site and printed it on c... See more

Rated 1 out of 5 stars

Looks slick, but actually using it feels frustrating. Simple things turn complicated fast, pricing jumps, and you hit limits way sooner than expected. Feels more like a demo tool than something you c... See more

Rated 1 out of 5 stars

I tried Framer hoping for a modern no-code design tool, but it was a huge disappointment. The UX/UI is horrible: cluttered, clunky, and feels like organizing a hoarder's house. The "design studio" i... See more

Rated 1 out of 5 stars

I moved my startup's website to Framer under their startup program. After spending weeks building the site, they suddenly blocked me from publishing updates. They claimed I was using a "premium... See more


Company details

  1. Web designer

Written by the company

Design and publish your dream site. Add animations, interactions, and optimize for every breakpoint. Then scale your site with an advanced CMS and built in Localization — no code needed and publish for free.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

149 reviews

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1.5

All reviews

(149)

81 reviews in the last 12 months

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Rated 2 out of 5 stars

Powerful for Designers, but Lacks Crucial Features for Professional Use

I need to find a reason to recommend it to my clients. Webflow is better in terms of price and features, and even Squarespace has a better business model. Framer doesn't have good customer service and is limited if you want to set up e-commerce, have multiple languages, or more than one address. I'm also not happy with the performance for mobile, adding meta snippets and Seo Features.

February 5, 2026
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