I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST! *Bought & payed for a top for my son’s birthday. *Date for delivery came & gone & NO sign of the top! so i got in touch w... See more
I tried to order a New York Parks hat from a listed item that had no warning that I needed to have a proper Parks Employee ID badge and they rejected my purchase because I "failed to provide DSNY ID".... See more
Company replied
After sending my order and payment i am informed the jersey I ordered is sold out. I asked for a double check and was offered and display jersey that was faded. While i appreciated the offer, I could... See more
Company details
Information provided by various external sources
Frank's Sport Shop is located at the Bronx NY – Franks is a New York Icon since 1922. We offer a wide selection of quality work wear, work uniforms, work pants, work jeans, casual jean, outerwear, footwear, team uniforms, outdoor gear, army & navy goods, from Carhartt, Dickies, Levi’s, Wrangler, Big Bill, Champion, Columbia Sportswear, Alpha Industries, Schott, Red Wing, Thorogood, New Balance, Under Armour, and many more! Great Products, Awesome Prices, Excellent Service!
Contact info
430 E Tremont Ave, 10457, BRONX, United States
- 7182999628
- ems@frankssports.com
- www.frankssports.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have tried to order twice
I have tried to order twice. Both times order canceled after payment processed. Had to call repeatedly to get refund first time. Second time same issue. NEVER AGAIN!
The Worst experience I've had on the…
The Worst experience I've had on the shop app! AVOID! READ REVIEWS FIRST!
*Bought & payed for a top for my son’s birthday.
*Date for delivery came & gone & NO sign of the top! so i got in touch with Frank only to be told “they had missed the order somehow & they will send one out to me before my sons birthday date as more were due in?!
* 2nd promised date arrived & once again NO top NO communication!
*Asked for a full refund (you guessed it) “waiting on reply” informed my bank of fraudulent behaviour from this “shop”!
It is not worth the risk! AVOID
you always seem to have whatever i…
you always seem to have whatever i wanted in stock in my size. prompt shipping
Fast delivery
Fast delivery, friendly service and the item was just what I was looking for. Thanks
I selected and purchased baseball pants, Frank sent me the wrong pants.
I selected and order a pair of baseball pants. Your business sent me the wrong pair of pants. I called Frank, left a message,your business did not return a call. It is very difficult to reached customer service. I want to return this item so you can give me the pants that I selected. How can you correct this mistake?
Exceptional Customer Service
I was shipped the wrong item, and I received fantastic customer service. Frank’s sells quality items, and because of their exceptional customer service I will make them my go to shop.
Brilliant!
This was the first time using this company. I made the order but it wasn’t in stock. My husband spoke with the owner directly and he was extremely helpful, offering suggestions and alternatives. Really couldn’t have been more helpful. We’ll definitely be buying from this company again.
I love the Tom Glavine signed baseball…
I love the Tom Glavine signed baseball glove! Supple leather and lots of nostalgia. Will continue to look for more of your great deals. Franks Sports Shop has really good sports equipment. Will be going checking out more of their goodies in a few days.
I never received my item… it’s been…
I never received my item… it’s been over a month in a half since I put in my order.
Generous problem solving
They didn’t have the original mitt we wanted, but gave us a generous discount on a better one. Much appreciated!
Hard to find item in Stock and shipped…
Hard to find item in stock (softballs) and shipped out quickly.
Love the balls!
Everything good
Received quickly and as expected
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








