Frazer and Frazer have been so lovely every step of the way. Having the family tree is very useful as we are doing our family history atm. The money has come in very useful ( obviously not in the nice... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Fraser and Fraser is a prominent and long-established firm of professional genealogists and international probate researchers, headquarted in London, England. With a history spanning over 100 years, dating back to 1923, the company has become recognised leader in the specialised field of tracing missing beneficiaries to unclaimed estates, assets, and derelict properties across the globe. Currently in its third generation of family leadership under Andrew and Neil Fraser, the firm has built a strong reputation for its expertise and commitment to excellence within the probate research industry. The core services offered by Fraser and Fraser are centered around navigating the complexities of estate administration and inheritance. Their primary focus lies in meticulously tracing and locating individuals who are entitled to a share of an estate, whether explicitly named in a will or in cases where the deceased has passed away intestate. Beyond this, they provide comprehensive probate research services, assisting legal professionals in all facets of estate management by leveraging their in-depth knowledge to identify and connect with missing heirs. Thei capabilities extend internationally, facilitated by a robust network of agents and strategically located offices within Europe, enabling them to effectively handle intricate cases involving cross-border family ties and assets.
Contact info
Hatton Garden 39, EC1N 8EH, London, United Kingdom
- 02078321400
- info@fraserandfraser.co.uk
- www.fraserandfraser.co.uk
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fraser & Fraser have provided excellent…
Fraser & Fraser have provided excellent service. Case manager Ben Cornish kept me updated throughout and as I have Lasting POA for my Mum Ben made sure that all correspondence came to me.
I would definitely recommend Fraser & Fraser. Thank you
Pleasant surprise
An unexpected surprise to be approached by F&F and sensative to information of the passing of a family member even though I didn’t know who they were. Excellent communication, quick to respond to emails/queries. Interesting to have an in depth family background. Quick and simple to do, hardly any involvement needed from myself, all done by F&F. If you are contacted by them, I would recommend using their services
Greta communication throughout the…
Greta communication throughout the whole process. Ben was extremely friendly and even got me in touch with one of my family members I haven't spoken to in years. Fantastic service A+!
Frazer and Frazer have been so lovely…
Frazer and Frazer have been so lovely every step of the way. Having the family tree is very useful as we are doing our family history atm. The money has come in very useful ( obviously not in the nicest of circumstances). would recommend them for their customer service.
Very good communication
Very good communication, easy to complete paperwork, given the nature of the work it was timely and trouble free for myself. Only issue is I received a cheque after providing bank details, not the end of the world, but it does mean a journey to the bank I did not need to have as I work office hours and the bank is closed outside of these times.
I was contacted by Fraser & Fraser…
I was contacted by Fraser & Fraser after the death of a second cousin and advised that I was a beneficiary of his estate. Without their contact I would never have known of his existence.
The process that followed was very complicated due to the amount of heirs and the fact that many of them also lived pretty much all over the world.
Fraser & Fraser were very realistic with their estimation of the timescale of this process (18 months) and kept me fully informed during every step. They also provided me with a family tree which I found very interesting and has enabled me to contact relatives I never knew I had.
I have no hesitation in highly recommending Fraser & Fraser to anyone embarking on a similar process. Their knowledge and professionalism in guiding me through this whole process was excellent.

Reply from Fraser and Fraser
Inheritance search / support
Comprehensive, efficient kept regular communication and updates
Very professional thoroughly recommended services

Reply from Fraser and Fraser
Very professional service from the…
Very professional service from the outset! I was kept informed every step of the way via correspondence and email. Whenever I needed to telephone them the staff were always very helpful and courteous. The information I needed to know was communicated to me in a very straightforward way. I would definitely recommend Fraser and Fraser to everyone. Fabulous!

Reply from Fraser and Fraser
Inheritance findings
These guys found me from previous addresses and name changes, these people reached out to me when I wasn’t expecting anything from any previous descendants and was thoroughly shocked to find out how quickly it took them to find out my family tree. They kept me up to date where they was with enquiries/lawyers etc and was a fast turn around all in all. Very grateful and thankful to these guys for reaching out to me and would highly recommend to anyone who is doubtful and may think it’s a scam. I was skeptical at first although soon the find out they are legit. Thank you again.

Reply from Fraser and Fraser
They tackled a massive family case that…
They tackled a massive family case that took alot of time to get write and dealt with it all. With minimum fuss for all my family. Thank you

Reply from Fraser and Fraser
Sally was so helpful and patient…
Sally was so helpful and patient getting me through what could have been a difficult and stressful process.

Reply from Fraser and Fraser
Seamless Process
We are all so pleased with the FF team and particular Ben Cornish, for all the hard done and efforts made in locating all our relatives with whom we have been able to meet after so many years. The whole process has been seamless and thorough in all respects. Thank you so much FF team. Just brilliant !

Reply from Fraser and Fraser
They were extremely helpful and…
They were extremely helpful and understanding. Kept me fully updated throughout and although I intally thought the charge was high. The work they put in to secure my monies was outstanding .

Reply from Fraser and Fraser
good experiance at fraser fraser
andy loakes was the one i talked to most of the time. he and others have done a very good job. he was allways there for you allways answered very quick. i think fraser fraser have done a very profetional service it did take a while to complete. the outcome was very good. so many thx to all who took part and many thx to andy loakes marks out of 10 - 11

Reply from Fraser and Fraser
Excellent company
Fraser and Fraser was extremely professional and dilligent in dealing with our family case.
Ben was regularly keeping us up to date and quick to communicate with us through the whole process from start to finish.

Reply from Fraser and Fraser
A great company
A great company, took a while to release the funds, but a very complex case. All worked out great in the end. Thankyou Mr A howland

Reply from Fraser and Fraser
I highly recommand Fraser and Fraser
I highly recommand Fraser and Fraser.
Thank you for your kindness and for your professionalism

Reply from Fraser and Fraser

Reply from Fraser and Fraser
I am waiting since 2020 for an…
I am waiting since 2020 for an inheritance promised to me by Fraser & Fraser. I never heard from them back.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







