FreeDiscussions S.r.l. Reviews 

1,341
•
TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

Content is actual. Most of articles can be found in a rather fast way. Although a lot of the content ie movies, are dubbed in German language. In my opinion a bit too much, nevertheless most of... See more

Company replied

Rated 4 out of 5 stars

I had an issue with my account. I wrote an email to customer service and the Rep. I corresponded with was knowledgeable, understanding and attentive,. She patiently waited as I explained my problem,... See more

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Rated 4 out of 5 stars

Someone registered with my email address to freediscussions. I wrote them several times, starting with the first registration email, that i didn't sign up they completely ignored my emails complaini... See more

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Rated 5 out of 5 stars

I notice people here complaining about being billed after the free trial period. I had the same experience and found myself unable to cancel the subscription within the 14 day free trial period as I d... See more

Company replied

Company details

  1. Internet Service Provider
  2. also in
  3. Internet Provider

Written by the company

At FreeDiscussions.com, we believe in the power of open, honest, and respectful dialogue. Our platform provides a space for people from all walks of life to come together and exchange ideas on a wide range of topics — from current events and politics to personal experiences, culture, and beyond. Our mission is to foster real conversations in a digital world that often lacks depth. We encourage diversity of thought and promote an inclusive environment where every voice can be heard — as long as it contributes constructively and respectfully. FreeDiscussions.com is more than just a forum — it’s a place to connect, to challenge perspectives, and to grow through discussion. Whether you want to share your views, ask questions, or simply read what others are thinking, you’ll find a home here. Join us and be part of a growing community that values genuine conversation, mutual respect, and the freedom to speak your mind.


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4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,341)

204 reviews in the last 12 months

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Rated 1 out of 5 stars

A very poor customer experience

What a scam! They make the charge appear as monthly but you have to scroll way down the page to see that you need to pay 12 months up front. Many other posters here confirm this.

I accidentally let the trial period lapse and once I noticed the charge on my bank account I immediately tried to cancel and get the money refunded.

I would have expected some kind of reminder email just before being charged but this did not occur.

With any other company in the past where I have made an accidental purchase this wouldn't be an issue but this company had absolutely no intention of refunding any of my money or helping me at all.

I've never met a company with such little compassion or concern for their customers. I've now paid for 12 months of access I basically will never use again!

I really wish I would have found this thread before using this service at all as I would NOT have signed up at all! The overwhelming number of one star reviews and bad customer experiences speaks volumes as to the kind of company this is.

I assume they will reply with some smug rubbish after this post but do yourself a favour and ignore it.

January 30, 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we are sorry for this experience as we have already informed you during registration about the cancellation terms and which plan you have booked after the free trial as your extension.
You can also switch to a monthly plan during the free trial to avoid yearly charges.
This is the reason, why we offer our trial, that you can test our service and decide, if you want to keep it or cancel it. Our apologies, that you have missed this opportunity and cancelled too late.

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Rated 1 out of 5 stars

Wish I could give them 0 stars

Wish I could give them 0 stars. Total scammers. Signed up for free trial and was unable to cancel. Couldn’t log in, couldn’t get through on the phone. When I finally managed to get through on the phone they told me that even though I had been unable to use the service due to not being able to log in, they would charge me anyway. I’ve never experienced this in my life. Appalling service, constantly bombarding me with threatening emails and I finally paid after they threatened me with debt collection … for a service I couldn’t even use! Absolute sham of a company and I wish I hadn’t been bullied into paying for something I was never able to use.

January 25, 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Kat, it is really unfortunate, that you made this experience with us. After the account is ready to use, we send immediately an e-mail, which contains your login credentials and an explanation, how you can use the service. Our customer service can help you further how your access to the Usenet works.
There are plenty of ways, how you can cancel the service, if you do not want it anymore. Not just a call, but you can write to our e-mail address, use the contact-from, a cancellation-form or send us a letter.
Our customer Service is happy to help you, if you had any further question.

Rated 1 out of 5 stars

They make it appear it’s a monthly…

They make it appear it’s a monthly charge but buried in their T&C is the annual charge. Customer service is a joke. They take your money and make you feel like a fool.

January 19, 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we thank you for your review. You can clearly see during registration, what your chosen plan costs and will be charged for them. You can also choose a monthly plan with monthly payments. It is also possible during the free trial to change your plan into a monthly one or simply cancel it before the extension.

During registration it has to be confirmed, that the free trial will be automatically renewed, if you do not cancel it. You choose a payment method too, which should be saved and confirmed too. It is not possible at all to register without these steps.

After all we inform you during registration and afterward in e-mail from all of these details. Our apologies, if you did not cancel your free trial in time.

Should you have any further question to your contract, our support team is happy to help you.

Rated 1 out of 5 stars

A disgusting rubbish company

A disgusting rubbish company. If you don't pay after the trial period ends, not only your account will be suspended. Instead, they will send your debt to a debt collection company.
Update
It doesn't matter what you write, you guys are disgusting.
2024. 04.23
I still say it's a filthy scumbag company. I don't even know why I paid 132 Euros. They hired a debt collection company. Disgusting. In this case, other service providers terminate the contract. . Because they can. I don't even know what they sell or what it's all about. I am disgusted by them.

January 8, 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, many thanks for your review. Your open invoice will be forwarded to a collecting company after months of no pay. You can also check this in your e-mails, as we have already inform our customers several times after the renewal, if your invoice was open. You can prove anytime if you had paid in time to our customer support. Please send us your transaction receipt. We will gladly help your with your case.

Rated 1 out of 5 stars

Child under 18 made a payment cancellation needed

i have cancelled my subscription how long does it take to get processed. because my child under 18 that is 16 years old buyed your subscription. Here in the Netherlands 16 years old is considered a child. Im ready to contact iDeal ING if this wont get cancelled. Customer number 11933224. I will take actions and contact my lawyer if this will continue

January 2, 2024
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, please contact our customer service in this case that we can check it for you and help you further. Please note, that it has to be verified, that a person is above 18 years during registration. We are happy about your inquiry.

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Rated 1 out of 5 stars

Beware about freediscussion srl

I probably open an account on freediscussion srl and did not read that there will be a bill at the end of a trial days. I was not used their service, I was not interest of what they do. I don't even remember of my login, my password. Now they claim for an amount, by a company mandated by them (atriga). Beware !!!!

October 24, 2023
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, we inform you directly during the registration process which plan you have chosen and what will it cost after the free trial. We have also sent you this information with the cancellation and withdrawal details after registration via e-mail. You can cancel the free trial anytime on several ways. For more information or help please contact our customer service. We thank you for your review.

Rated 2 out of 5 stars

I want to cancel my contract and I…

I want to cancel my contract and I haven't been allowed to do so yet. Although I asked them to do so.

December 18, 2023
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, you can cancel on several ways. Via e-mail, phone call, letter or simply on the website under Cancellation without logging in. After we have cancelled your contract, you will receive a confirmation to your e-mail address. We thank you for your patience.

Rated 1 out of 5 stars

Scam

Do not sign up on this website. Bunch of scammers, wont refund your money.

November 21, 2023
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello Speedytales,
you are welcome to contact our customer support at +44 113 892 1109
Report so that you can log in to our homepage. It also always helps if you delete the cookies and cache. We regret your poor review and would be happy to hear from you so that we can resolve your concerns.

Rated 5 out of 5 stars

I notice people here complaining about…

I notice people here complaining about being billed after the free trial period. I had the same experience and found myself unable to cancel the subscription within the 14 day free trial period as I didn't have a customer number, which is required in the cancellation process. Subsequently 99 euros were taken from my account at the end of the free trial period. However, I immediately flagged this with the company who swiftly then refunded the payment. I also then found that the email notifying me of my customer number at the start of the trial period had gone into my spam folder which I hadn't noticed. Mea culpa. So, fair do's - they had sent me the number, and they did refund the fee when asked. No complaints.

September 18, 2023
Unprompted review
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Reply from FreeDiscussions S.r.l.

Thank you for your honest review. We are pleased that you are satisfied with our service!

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Rated 1 out of 5 stars

Unpleasant Experience with FreeDiscussions Subscription and Harassment

I recently had an unpleasant experience with FreeDiscussions, where I discovered there was an undisclosed commitment, automatic subscription renewal without prior notice, and I am now being asked to pay for a full year, even though I have never used the application. This has left me dissatisfied and frustrated with their subscription policy and lack of transparency.

September 12, 2023
Unprompted review
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Reply from FreeDiscussions S.r.l.

Hello, thank you for your review. You are informed directly during registration as you choose your plan, with which plan your free trial will be extended and what is the exact price of this plan. You have also the possibility during the free trial, that you simply cancel it and than no renewals will happen. You can also cancel directly after registration on several ways if you were not sure to use our service or not. You can read all of the conditions during and after the registration in our terms and conditions. Thank you for your understanding.

Rated 1 out of 5 stars

Was Usenet.nl 100% scam

This website was usenet.nl but has 95% 1 star reviews as is a scam website. They have changed their name to freediscussions.com but the terms and conditions etc still say usenet.nl half the time. Complete scam. Any 5 star ratings here must be fake. Do not pay anything for subscriptions from them and any files you thought you could download won't exist.

September 4, 2023
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Reply from FreeDiscussions S.r.l.

Hello, it is really unfortunate that you did not really tested our service. Our customers, who use it regularly are really satisfied with us. If you don't like the service you can simply cancel it directly during the free trial. After registration we also explain how our service works. You can just read the information.

Rated 1 out of 5 stars

I don't recommend it. Run away. Not serious.

I don't recommend it. Run away. Not serious. They just want to take your money. I didn't want to renew for another year, I didn't want to use their service anymore, they forced me to pay and added late penalties. I've never seen anything like it.

August 9, 2023
Unprompted review
FreeDiscussions S.r.l. logo

Reply from FreeDiscussions S.r.l.

Hello, it is really unfortunate, that you have this experience with us. During registration you have accepted our conditions and you have also received these to your e-mail address. You can read about the termination notice period anytime also on our website.
The first free trial period is also free of charge and this is the best opportunity to test our service and simply cancel it if you did not want to use it in the future.
You also receive every month an e-mail, that you have received your new data volume which can remember you that you still have an active contract with us.
If your invoice has not been paid we also notice our customer several times and in time to close the payment without any other issues or costs.

Anyway thank you for your review, it helps us to optimize our processes.

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