Absolute SPAM!! I made the order on 1st of March 2026 - to date there was no reply or order delivered. Frustrated!!! DO NOT DO BUSINESS WITH THEM!!!
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Paid for a service , 7 days later, and counting I dont habe what I paid for and shifting goL posts each day - now their website is said not to be functioning. Absolutely ridiculous and turning... See more
I am trying to make a payment to reactive my email address but only accept credit card payments. Have made several attempts to pay by debit details but no luck. Not getting a related email back just s... See more
Company replied
UPDATE -28/02/2022 After giving the company the opportunity and four weeks to rectify still nothing no website transfer or even anyone to speak to in regards to it. They say on the chat their superv... See more
Company replied
Company details
Information provided by various external sources
Get the tools you need to design a logo and promote your business online and offline. At FreeLogoServices we have helped more than 20 million businesses around the world develop their brand – a number that continues rapid growth each month.
Contact info
1.5
Bad
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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I am highly appreciative and satisfied…
I am highly appreciative and satisfied for choosing FreeLogoServices for my business logo. I soon will buy some items with my logo on them.
Great job.
Truely,
Pat
January 26, 2022
5 star. Excellent services
January 25, 2022
Still waiting on products I ordered in…
Still waiting on products I ordered in 12/2021 😤 not good for business
January 25, 2022
Reply from FreeLogoServices
Hello,
We appreciate you reaching out. I have located your case, and see we have attempted a reorder. I have taken over that case and will be reaching out to you shortly with more information.
Thank you,
Wynter D.
I love the fact that you are able to choose an creatively designed for your business. It’s a smart way of advertising an at the same time purchase your items after designing it
It’s helpful
Creative
Professional
Web design
Marketing
January 19, 2022
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A great company
January 18, 2022
I found a logo that fit my business
I found a logo that fit my business. The process was fairly easy so I’m pleased!
January 18, 2022
Effective
Professional and easy to use. Quality of business cards are great. Informative about products.
January 18, 2022
Very simple format and fast shipping…
Very simple format and fast shipping makes this Company a winner!!! Highly recommended.
January 18, 2022
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They was very helpful to me
January 18, 2022
I had to make an account
I had to make an account, which I don't like doing on websites I don't know really well. So instead I took a screenshot and used that. They designed the logos nicely, however.
November 23, 2021
Unprompted review
Gave my domain away without my permission
They charged my credit card for renewal of my domain name but they didn't renew it and I lost my domain name. There is no one to talk to. I have to pay thousands to get my domain back. I lost a lot of business. Don't work with them. use Godaddy.
November 16, 2021
Unprompted review
Unethical Business Practices
Do NOT give them your credit card details! I bought a logo in 2019 and now I'm being charged for a domain I never wanted nor do I even know what it is! I have never received an email or an invoice either! When I finally figured out who charged me and contacted them through a chat (as they have no phone number) they cancelled the domain and told me they would refund my money but apparently now are not able to process the refund!!!
July 14, 2021
Unprompted review
Reply from FreeLogoServices
Hello Nicole!
Thank you for your review. We are incredibly sorry to hear about your experience. I reviewed your account, and the associated subscription has been canceled. Because the subscription was disputed via our payment system, we must now follow the dispute protocol to receive your reimbursement. Please let us know if there is anything else we can assist you with while the process is occurring. We have helpful live chat agents on our site to assist during 8AM-5PM EST business hours.
Sincerely,
Kenny C.
Customer Specialist
Freelogoservices.com
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Very Disappointed.....they created…
Very Disappointed.....they created business cards for me with small print for logo, large print for contact name, and they look terrible.
Contacted Customer Service, and there response ? too bad thats what you ordered....
June 23, 2021
Unprompted review
Reply from FreeLogoServices
Hello Joseph!
Thank you for reaching out to FreeLogoServices. I have sent a request through TrustPilot for more information so I can locate your account and order. We do allow our customers to design their own business cards, and strive to print them as closely to the design we are provided.
Please respond to my request for more information as soon as you have an opportunity to. I would be happy to reach out to you directly about your case.
Wynter D.
FreeLogoServices
I was very pleased with the services…
I was very pleased with the services from
FreeLogoservices. The logo was perfect for my vision. I would recommend any of my colleagues to utilize your site. I am very happy with my logo and will definitely use in the future.
June 18, 2021
Read easy to work and good quality!
Read easy to work and good quality!
Really recommend it.
May 29, 2021
I needed a really excellent logo
I needed a really excellent logo. And free logo did it above and beyond and very fast. I love my new business logo. Thanks Free logo!
May 27, 2021
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Do NOT do business with these people
Do NOT do business with these people. They kept my CC information and charged me an unauthorized amount with no Invoice, no receipt. When I try to contact them; they have NO PHONE!
May 19, 2021
Unprompted review
Reply from FreeLogoServices
Hi Kim, we apologize for the frustration.
We looked into your account and it looks like you transferred your website hosting to another company in 2019, however your domain was not requested to be transferred, and it is still with our services. The subscription has been cancelled and the domain will expire in July if you choose not to renew. We can transfer it out if you would like. We can be reached via the chat function at the top of "My Projects" page for immediate assistance.
Our support team will also be reaching out to you directly and you will receive an email from them shortly.
Thank you.
Tamara W.
freelogoservices.com
Cant speak to anyone and take well over 24 hours to reply
My email has been hacked and I can still receive but cant send. It has been like this for over a month now and all FLS keep saying is that I need to delete emails, and change password. I have and I know I don't as emails are still coming through. When its full they don't come through, it happens a lot. Makes sense doesn't it! My other employee's accounts are fine too. After emailing them numerous times to be fobbed off constantly. And this is only after 3 days when I have had to chase them 3 times. Last they said they were waiting on Gandi, another horrendous company where you can not speak to a human. And they'd credit my email charge for 2 months. Wow. How helpful! Not. Gandi are saying its FLS that needs to sort not FLS are saying its Gandi. I am seriously at the end of my tether. If I have more of a clue about domains, email providers/hosts etc when I set up my company I would have never had come to use this company! Now it looks like will have to change all my website and emails as they own the domain and if they sell it to me they'll probably want to further rip my eyes out. Please steer clear if you want a helpful professional company to deal with.
Also worth mentioning writing this review is the last resort as I have heard nothing back from them after 4 emails now! Over the past week.
UPDATE - 1 hour after I wrote this review I can now send emails! Funny that
May 13, 2021
Unprompted review
Reply from FreeLogoServices
Hi Natasha,
We apologize for the frustration.
We checked with the representative assigned to your case to confirm that your password update worked and that your services are up and running as you have confirmed your updated email address on the account as of 5/6.
If you would like immediate assistance, please contact us using the live chat function on your My Projects page. Your case manager will be reaching out directly to followup as well.
Thank you.
Tamara W.
freelogoservices.com
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