FreeSeeTV Reviews 312

Big scam, only checked to be nosey, before I knew it I'd bought two items, antenna and booster. It doesn't allow you to edit the shopping cart although it says you can before payment. Contact with the company is nil, attempted to get refund and make complaint to PayPal, they investigated but concluded in their eyes it's a legitimate transaction. I'm usually aware and careful of dodgy scams, but you got me, £75 lost. Oh by the way, both items do not work.

Absolute rubbish avoid this company.

I eventually got a refund for the antenna and booster. However, I was left with £22 postage costs, which this scam company will not honour, even though they sold a product that clearly doesn't work. You could get your money back by quoting distance selling regulations, which, as we are still a part of the EU, remain enforceable. It took a while and many emails to their substandard customer services for me to get a refund with postage deducted. Initially, I was offered a 30% discount (and re-offered this in a later email) and was told I could keep their rubbish, however, I responded by saying I wanted a full refund and didn't want to keep a useless item that would collect dust.

Also, open a dispute with PayPal (if you used PayPal to purchase the antenna). I believe you have 180 days from the purchase date to open a PayPal case. Definitely do this if you receive no response to emails etc from the company. I would not phone the customer services because of the astronomical phone charges, just email and keep trying for several days, if no response, or the response is unsatisfactory, then open a case with PayPal.

This company needs to be investigated and I'm sure there is something that trading standards can do. So, if you get no joy, then talk to your local trading standards, they may help or give you further advice.

Completely useless,, do not buy....

ordered this then realized that these don't work in the uk tried to cancel but no reply item arrived in around 12 days plugged it in to tv auto tune no channels found, moved it around kitchen in different positions still no channels found gave up after 40 mins tried to send it back very difficult to get a reply from them after some days of waiting for return address only to find out its a post box address in the Netherlands and uk couriers will not deliver to PO boxs as you don't get a signature so i'm stuck with a piece of useless plastic and £35 down so avoid this scam company

A complete waste of time. I've got a better reception from an old aerial I bought from Poundland. I've read most of the other reviews and echo their sentiment. Complete rip off!

If you are still waiting for them to ship yours, try phoning them to cancel your order, I got part way through the process (had told their automated system i wanted to cancel and given the order number) it then said it was transferring me to an agent, kept telling me they were all busy.
About 10 minutes later I got an email to say they were shipping my order. This was only 7 days after I had placed the order!
I have already realized that the product is rubbish and am waiting for the product to arrive before I invoke the Paypal dispute resolution action. It seems to have worked for other people.

I purchased 3 Antennas and 3 booster's from this company on the 4th December 2018 they arrived on the 3rd Jan 2019 as soon as i opened the box i knew i have been scammed out of £120 . anyway put it all together and Tuned it into the TV and did a search i got 11 Channels and 2 of them were loosing the signal so really i got 9 working channels . I tried to call the number ( no answer ) after 10 attempts so i emailed them ( no answer ) i then found them on messenger and asked for a refund , they replied " we will offer you 30% discount , strange answer to my question , told them no i want a full refund and wanted their returns address , that was the last time i heard from them ( silence ) after many attempts to get their returns address i gave up , but before that i told them i was getting in touch with the Director in Canada about their silence and scamming people out of their hard earned cash , and also i was going to make a claim on MCOL (money claim online )to the courts and it would cost them £1000's of pounds in solicitors fees as i would not accept any mediation over the phone , i would get them in court , it would cost me £25 it would cost them Thousands , strangely enough i recieved an email tonight at 23.05 hrs with the returns address which is as follows
TVFix Returns
Postbus 202
6670AE ZETTEN
Netherlands
If you are thinking about throwing good money away then buy these pieces of plastic , i get a better reception with a metal coat hanger
this company makes out they use Military Technology if that is true then we are xxxxed on our next war .
if you find yourself in the same position as me with no communication 1st thing to do is call your bank and reclaim the money paid to them explain to your bank there is no communication from them your bank should refund your money to you , if they don't refund you , then pay £25 to MCOL and get them in court don't back down you will get your money back in court in your own home town and it will cost them Thousands . I wouldn't even give this company ( - 100 ) they are the biggest scammers at the moment advertising on TV 1st thing tomorrow trading standards are getting a call from me , they should be jailed for what they are doing .STAY WELL CLEAR OF THEM BUY A COAT HANGER you will get more channels

Appalling company to deal with. Customer services never answer the phones, and never return e mails. Still waiting to return my useless HDTV Arial. Don't buy one of these. Steer clear of this .Am taking it up with trading standards now to try and get my money back.
John

What a waste of money doesn't do a tenth of what they say its one big rip off again wouldn't recommend it to anybody infact save your money ??

yes this is crap, WE should all text the ombudsman and complain, they can not be contacted on face book, email or phone

I would make it zero stars if the option existed. ITS RUBBISHT. I was suckered into it in the same way as the Dragons were too in DRAGONS DEN. I wounder how they feel now!
Again I bought 4 of them for my various TVs and my two children - HA HA - they do nothing at all and REFUND? - you must be joking ... cant make contact on phone at all and no reply to emails etc so suggest you use the option BUY a new one and then try that on the phone to try to talk to a "sh1*"!... don't buy it! They are scum and thieves in reality or possibly just con-artists if you want a fancy name for them.

COMPLETE WASTE OF MONEY. Waited 4 weeks for it to be delivered, when it arrived unpacked it only to find a flimsy piece of plastic with an aerial lead. Plugged it in and set it up and was told unable to receive any channels. Tried several times but to no avail. Now gone back to my normal aerial. PLEASE DON'T WASTE YOUR MONEY

my name is michael like many others never read the reviews i ordered a antenna on oct 18 received it the end of november I only ordered the antenna but received both the the antenna and the booster unit even though i received an sale invoice for only the antenna ilike many others ihave tried ti contact them both by phone and email twice by phone and at least ten times to no avail the antenna and booster unit is a complete waste of time and money time its a scam i have reported them to the trading standards please any body reading this dont buy from these people as you will be wasting your time and money

Total scam Please don't waste your money The antenna is no better than the one your using I payed or they actually took £70.73 from my PayPal account but no Email or contact This must be stopped Item not fit for purpose and PayPal should not deal with them Very annoyed that I have been taken by such Rubbish Terence Owens

Agree with all the comments. I've written to them no responseand reported them to trading standards.

Ordered the aerial. Was difficult avoiding the add on purchase of the power supply, but managed it in the end.
It took 4 weeks to arrive, with no updates on delivery.
The instructions are minimal, but finally got it to work. HOWEVER this aerial will do nothing more than an existing aerial. You will NOT get any extra channels, and you must plug it into your normal aerial socket, not the satellite socket.
The advertising is misleading, since it hints at being able to cancel subscription channels. This is NOT true.
As an indoor set top aerial it works just as well as my existing installed aerial, but what is the point of that, I have a functioning aerial already? I was taken in by the advertising.

This product was advertised as a wonderful new kind of antennas.
It said it was military grade which made it so much better than others
This not true I order the special value 3 pack thinking I would get more channels I DID NOT RECEIVE ANY more channels than I get with the many Other antennas that I’ve tried already.THIS DOSE NOT WORK
I am really sadden about the false claims and trying to call is a real joke
NO ONE EVER ANSWERED

SCAM! Got nothing not even a email to confirm my purchase, thought with it being on dragons den meant something but obviously not.
Paid with PayPal so hopefully they'll give me the money back failing that my card company will.

Wish I had seen this earlier, bought one has not arrived! Write off! Fecking scum they are!