FRENCHEYE Reviews 305

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Absolutely incredible experience in French Eye White City. Handled expertly by Pedram, who helped us endlessly and made sure everything was absolutely perfect. Ended up buying 2 suits and couldn’t hav... See more

Rated 5 out of 5 stars

Pedram provided a great service in the White City store when we went to buy my husband's wedding suit. He was attentive, helpful and responded to our requests quickly. He also made us feel comfortable... See more

Rated 1 out of 5 stars

I’m extremely disappointed to be writing this review, but after more than a year of delays and no resolution, I feel I have no choice but to share my experience with Frenchi. In 2024, I paid £1,4... See more

Rated 5 out of 5 stars

Excellent shop and great experience. Raman was really friendly, didn’t push a sale at all - I tried on about 10 things and he had all the patience in the world. Was very pleasantly surprised at the pr... See more

Company details

  1. Tuxedo Shop
  2. Clothing Store
  3. Fashion Accessories Store

Written by the company

We don't do refunds


Contact info

3.7

Average

TrustScore 3.5 out of 5

305 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We visited the FrenchEye White City…

We visited the FrenchEye White City store today, and we had the best experience with a gentlemen called Pedram. My brother is getting married and we needed a suit for a black tie event. Not only did he have a great knowledge of suit wear but he also had a great sense of humour which made us feel so relaxed and we had a lot of fun because normally I find shopping stressful but not on this occasion.

August 31, 2022
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Rated 5 out of 5 stars

Excellent Service

As soon as I walked into the shop I was greeted by Abhay and was instantly welcomed he enthusiastically catered towards my needs and was quick with his tailoring alongside keeping the upmost professionalism would highly recommend

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Pedram was extremely helpful

Pedram was extremely helpful. We had very limited time and he understood our needs. He adapted with our limited time frame and got me 2 beautiful suits. I am a very difficult shopper and he managed to handle my expectations with very limited time. I went to moss bros first and trued my luck here and can honestly say it's been the best experience I've ever had when buying suits. Specifically Pedram made this experience exceptional and walked away with 2 beautiful suits thanks to him

August 11, 2022
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Rated 5 out of 5 stars

Friendly, helpful with immaculate suits

I walked into the store to be greeted by one of the staff. I had saw a nice suit on display and it was exactly what I was looking for so I had asked them if I could see it.

I tried on a couple of blazers and was soon trying on the whole suit and outfit in the changing room. He was very happy to answer all of the “dumb” questions I had.

I soon decided that I wanted to buy the suit after several moments where he tailored the exact fit I wanted.

I asked for a fitted shirt too which he was glad to let me try on.

Today, a week later I came in to collect the suit and it was absolutely perfect.

He was very welcoming and informative to any future tailoring and changes to the suit.

Overall the staff are very welcoming and helpful, the tailoring process is amazing and the suit was immaculate. Definitely worth the price.

3 piece navy suit, fitted shirt, red tie and pocket square.

Gajen Jeya

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

GREAT suit

GREAT suit, and fantastic service from Artur at Westfield. Honestly, top experience and will be my go to suit shop from now on. Very happy. Cheers Artur!

August 25, 2022
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Rated 5 out of 5 stars

Great experience with Hafiz

Recently bought my first suit for work and Hafiz helped me throughout the process while also giving useful advice. He then aided in the tailoring process and helped me get a fast turnaround with that. The process went so smoothly that I recently went back to get a few more things sorted out with his help.

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

5* service

Pedram was incredibly helpful in tailoring my suit, and choosing ties and shirts to match. 5*, cannot recommend highly enough.

August 22, 2022
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Rated 5 out of 5 stars

Honestly Zee is the best man

Honestly Zee is the best man. Recommend this place to get your suit perfectly tailored to you. They have a beautiful range. Zee perfectly got the suit tailored to me and i was really happy with itt!

August 15, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Highly recommended! Honest and direct in showing you what suits you both in colour and style! They tailor to a comfortable fit and in a timely manner!
Sabina was patient, professional extremely helpful and ensured customer satisfaction!
Definitely ask for her if your in need of a quality suit and great customer service! Thank you!

August 20, 2022
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Rated 5 out of 5 stars

The staff was nice and professional

The staff was very nice, polite and professional. Thank you Khadija. My suit was ready very quick, perfect for my wedding. I recommend them as they have the best suits and good quality. Thank you!

August 14, 2022
Unprompted review
Rated 5 out of 5 stars

Bought my wedding suit :D

Bought my wedding suit. Getting it slightly tailored. The Oxford st shop customer service was so good I would definitely recommend their main branch. All the staff were very helpful and knowledgeable that is Nelson, Anton and Milon. Also their main branch has so much more variety than the Stratford one.

Hopefully the tailoring goes well.

August 6, 2022
Unprompted review

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