Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car interior was absolutely filthy with ingrained muck and straw all remnants from tip runs and horsey life. Tommy went over and above and did a fantastic job, it looks brand new. I would whole h... See more
Company replied
I'd highly recommend this company Tommy from fresh car Burnley arrived as agreed. In fact a couple of minutes earlier which I found courteous. Everything that was needed he had brought with hi... See more
Company replied
Jonny from Freshcar Liverpool was really good, he did a very good job. However, scheduling with this company was a little bit more difficult. However, the overall experience was good. Thankyou.
Company replied
Company details
Written by the company
Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.
Contact info
United Kingdom
- www.freshcar.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth booking service with clear…
Smooth booking service with clear website information on services and prices. Clear communication and great Valet experience
July 28, 2026
Unprompted review
Reply from Fresh Car
Hello Huma,
Thank you for your fantastic review! We're so pleased to hear that you found our booking process straightforward, with clear information on our website and excellent communication throughout.
It's wonderful to know you also had a great valet experience.
We truly appreciate your feedback and look forward to providing the same high level of service the next time you book with us.
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Shaun came over and did a cracking job…
Shaun came over and did a cracking job on my car. You’d have no idea I have a dog and a 2 year old after he finished
July 27, 2026
Unprompted review
Reply from Fresh Car
Hello Josh,
Thank you for your fantastic review! We're delighted to hear that Shaun did such a cracking job on your car.
It's great to know he was able to tackle the challenges of life with a dog and a two year old and leave your car looking as good as new!
We'll be sure to pass your kind words on to Shaun. We really appreciate your feedback and look forward to helping you again in the future.
First class clean
I'm absolutely delighted with the work that Simon and his son did on my car. They were very though and managed make my car look brand new. They were friendly and professional throughout. Such a great service to have on your doorstep.
July 28, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you so much for your wonderful review! We're thrilled to hear that you're absolutely delighted with the valet service.
Simon and his son will be pleased to know their thorough work, professionalism, and friendly approach helped make your car look brand new.
It's great to know you value the convenience of having our service right on your doorstep.
We really appreciate your kind words and look forward to seeing you again for your next valet!
Just had my car valeted by Ali
Just had my car valeted by Ali, he has done an exceptional job my car has never been so clean! Inside and out is spotless. Brilliant service, easy booking and arrived on time. I will definitely be using fresh car again!
July 29, 2026
Unprompted review
Reply from Fresh Car
Hello Paul,
Thank you so much for your fantastic review! We're delighted to hear that Ali did an exceptional job and left your car spotless inside and out.
It's wonderful to know you found the booking process easy, that everything ran on time, and that you were so pleased with the results.
We'll be sure to pass your kind words on to Ali. We really appreciate your support and look forward to welcoming you back for your next valet with Fresh Car!
No hassle service
No hassle service, straightforward to sort out and a really good service and car looks great - thank you.
July 28, 2026
Unprompted review
Reply from Fresh Car
Hello Michael,
Thank you for your lovely review!
We're delighted to hear that you found our service hassle-free, easy to arrange, and that you're so pleased with the results. Knowing your car looks great is exactly what we aim for!
We really appreciate your feedback and look forward to welcoming you back for your next valet. Thanks again for choosing Fresh Car!
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Reply from Fresh Car
Hello Martin,
Thank you for your review!
We're delighted to hear that you were happy with the service and appreciated the care and attention to detail. Our team takes great pride in delivering the highest standard of work, so your feedback means a lot to us.
We really appreciate your support and look forward to helping you again in the future!
Very professional job
Steven arrived on time and completed the car valet in one hour to a very high standard. Will definitely use again.
July 27, 2026
Unprompted review
Reply from Fresh Car
Hello David,
Thank you for your wonderful review! We're delighted to hear that Steven arrived on time and completed your valet to such a high standard.
Providing a reliable, professional service and excellent results is exactly what we strive for.
We'll be sure to pass your kind words on to Steven. We really appreciate your support and look forward to welcoming you back for your next valet!
Very good communications
Very good communications. Very happy with Sam’s work.
July 27, 2026
Unprompted review
Reply from Fresh Car
Hello Richard,
Thank you for your great review!
We're so pleased to hear that you were happy with our communication and with the service Sam provided. We'll be sure to pass your kind words on to him.
We really appreciate your feedback and look forward to welcoming you back for your next valet!
I couldn’t be happier with the service…
I couldn’t be happier with the service from Simon and Connor. They did an outstanding job valeting my car and the attention to detail was incredible. The car looks spotless inside and out, and they’ve managed to make it look almost brand new again.
They were both friendly, professional, and clearly take pride in their work. They arrived on time, worked efficiently, and went above and beyond my expectations. I would highly recommend Simon and Connor to anyone looking for a reliable, high-quality car valet service. I’ll definitely be using them again. Thank you for an excellent job!
July 28, 2026
Unprompted review
Reply from Fresh Car
Hello Nicole,
Thank you so much for your amazing review! We're absolutely delighted to hear that Simon and Connor exceeded your expectations and left your car looking almost brand new.
Their attention to detail, professionalism, and pride in their work are exactly what we strive for, so it's fantastic to know this came through in your experience.
We'll be sure to pass your kind words on to Simon and Connor and they'll be thrilled to hear your feedback. Thank you for your recommendation and for choosing Fresh Car.
We look forward to welcoming you back for your next valet!
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Our valeter Steven was professional on…
Our valeter Steven was professional on time and did an amazing job with our car. Even messaged ahead to see if we wanted to rebook because of the weather however it turned fair so he just got on with the job in hand 😊
July 26, 2026
Unprompted review
Reply from Fresh Car
Hello Fiona,
Thank you for your kind words!
We're delighted to hear that Steven provided such a professional service and went the extra mile to check in about the weather before arriving.
It's great to know you were happy with the result and we'll be sure to pass your praise on to him. We look forward to looking after your car again soon!
A fantastic job ..
A fantastic job ... inside and out. Real attention to detail and pride in getting the job done well. Would highly recommend!
July 23, 2026
Unprompted review
Reply from Fresh Car
Hello Liz,
Thank you so much for your wonderful feedback!
We’re thrilled to hear you were impressed with the valet inside and out. Our team takes great pride in attention to detail, so it’s fantastic to know this stood out to you.
We truly appreciate your recommendation and look forward to welcoming you back again soon.
Valet complete
Valet complete. Excellent service as normal but found a very small ding. Unsure now what to do.
July 23, 2026
Unprompted review
Reply from Fresh Car
Hello Robin,
Thank you for your kind words and for choosing us again.
We’re delighted you were happy with the valet service. Regarding the small ding you noticed, we’d like to help put your mind at ease
Please get in touch with our team at clean@freshcar.co.uk so we can take a closer look and advise you on the best next steps.
Just okay
My experience with Fresh Car was just okay. The valet was rescheduled twice, both times very close to the time it was booked for. This was inconvenient for me as I had rearranged my work schedule around the valet and had to do so again in order to accommodate. Then, they showed up half an hour later than the stated time. I felt this was unprofessional. Looking at the reviews, it also appears this is not uncommon.
I didn't feel the men who arrived were particularly enthusiastic or friendly. If anything, the whole experience was a little awkward and no apologies were made for the lateness and rescheduling.
They did a good job at removing pet hair from my car and left the interior looking clean, aside from some muddy paw prints that remained as I was told they didn't shampoo interiors.
They took less than 30 minutes to complete a job that was booked for 1.5 hours. I didn't really appreciate this. They were efficient but, at the same time, could have been more thorough for the £75 I paid. On closer inspection, there were still patches of dog hairs left behind.
I have previously paid less than £30 for an interior valet at an attended car wash that took twice the length of time and was far more thorough so wouldn't personally use Fresh Car again. I'd give the whole experience 2.5 out of 5.
July 23, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for taking the time to share such detailed feedback.
We’re very sorry to hear about the rescheduling and lateness, and that the overall experience did not meet your expectations. This is not the level of service we aim to provide, and we appreciate you highlighting both the positives and the areas where we fell short.
We’d really value the opportunity to learn more and improve.
Please contact our team directly at clean@fresh.co.uk so we can discuss this further.
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A professional job done really well and…
A professional job done really well and I would recommend.
July 22, 2026
Unprompted review
Reply from Fresh Car
Hello John,
Thank you for your kind words!
We’re delighted you were impressed with the professional job and that everything was done to a high standard.
Your recommendation means a lot to us, and we look forward to helping again in the future!
Excellent standard of cleaning
Excellent standard of cleaning. Great finish.
July 23, 2026
Unprompted review
Reply from Fresh Car
Hello John,
Thank you for your kind words!
We’re delighted you were impressed with the excellent standard of cleaning and the great finish.
It’s wonderful to know our team delivered the results you were hoping for and we really appreciate your feedback
Jordan was lovely and did a great job…
Jordan was lovely and did a great job with the full valet. Car looks brand new.
July 23, 2026
Unprompted review
Reply from Fresh Car
Hello Emily,
Thank you for your lovely feedback!
We’re delighted Jordan did such a great job with your full valet and that your car looks brand new.
We’ll be sure to share your kind words with him.
Arrived exactly on time.
Arrived exactly on time.
Gave honest advice.
Did a fantastic job.
Harry was a very friendly guy worked very hard will definitely use this service again👍😀
July 22, 2026
Unprompted review
Reply from Fresh Car
Hello Geoff,
Thank you for sharing your experience!
We’re delighted Harry arrived on time, gave honest advice, and worked so hard to deliver a fantastic result.
It’s wonderful to hear you found him friendly and that you’ll be using our service again and we’ll be sure to pass on your kind words to him
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Amazing service
Reiss was a superstar! Did an amazing job before we went off on our summer holiday. Very happy all round.
July 23, 2026
Unprompted review
Reply from Fresh Car
Hello Daniel,
Thank you for your fantastic feedback!
We’re thrilled to hear Reiss was a superstar and delivered an amazing job before your summer holiday.
We’ll be sure to share your kind words with him, it means a lot to the team. We’re delighted you’re happy all round and look forward to seeing you again!
Reply from Fresh Car
Hello Sarah,
Thank you for your wonderful feedback!
We're so pleased you found our service polite, friendly, and efficient.
Delivering great results with a smile is what we aim for every time, and it’s fantastic to know we achieved that for you.
Reply from Fresh Car
Hello Mr McKee,
Thank you for your kind words!
We're delighted to hear our valet made such a positive impression and that your car looks brilliant.
We’ll be sure to pass on your compliments to the team. We look forward to welcoming you back again soon
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