Friendly Rentals Reviews 440

Amazing location and very clean and comfortable!

This was a great apartment- very modern and well equipped- due to construction nearby getting to the underground parking lot was a challenge but it worked out well to have a spot underground as it would have been challenging to find anywhere above ground to park.
Staff was friendly and helpful! Highly recommended!!

IN Hart of Madrid, very central.
Modern apartment with all facilities you"ll need, clean and spacious
I recommend it!!!

Our entire booking and experience with Friendly Rentals was superb. Communication from the moment of booking was seamless. Professional and friendly. Our host Hugo was prompt and at the ready for any questions about our unit. The flat was exactly as described, actually better, clean and spacious. The location in Gracia was exactly what we wanted in our first time in Barcelona. So charming living like locals, lovely plazas, bakeries and shops. I will definitely use Friendly Rentals for future bookings. And cannot wait to return to this beautiful place.
Our housekeeper Jaqueline is worth mentioning as she was lovely and so accommodating.

Recently visited Seville for a few days to celebrate our mums 80th birthday. The Tempa Museo apartments are fantastic, Centrally located and of very high standard. We stayed in a 3 bedroom apartment which was very comfortable, spacious and well equipped. The roof top pool and chilling area was a real treat after a day of sightseeing. I can’t fault Friendly Rentals customer service. Communication leading up to our visit was excellent and all the staff in the reception area were really helpful and so friendly. They arranged taxi’s, booked a Flamenco show and recommended a lovely local tapas restaurant. Nothing was too much trouble. I have already recommended these apartments to family and friends and if I ever return to Seville this is where I will stay. Thank you Friendly Rentals and Tempa Museo Staff for helping make our visit to Seville an enjoyable one.

Our plane got in at 9AM and the unit wasn't available until 3. We were able to store our suitcases in the Friendly office and take off to explore. Stephanie met us at the apartment, a block away from Plaza Mayor, and showed us around. The location was perfect for finding our way around Madrid. The unit looked just like the pictures and the complimentary coffee pods were a nice touch. During our last morning, a pipe in the toilet tank burst which I hope is fixed already.

The apartment is verry nice and clear, the rooms is big, everything inside the bathroom and the kitchen so we like is! The friendly officers helpful.

We are currently in the 5th day of our rental. The apartment is in a good location, like photos, however the toilet has been broken since we arrived and is leaking waste onto the floor. The smell is horrible and I have contacted them for 5 days and nobody will respond. Also light are out, television is broken.. really the maintaining company is faulty.
They should respond and repair plumbing as we are on 5th floor and will perhaps damage apartment below?
Very disappointing.

Very well kept and spacious apartments in a renovated old city building. Very clean and equipped with everything you should need for a holiday apartment including a washing machine very close to all Seville old town sites

We arranged an apartment in Seville through Friendly Rentals. The service received both at home and in the apartment block was excellent. Apartment was exactly as described and was ideal for our stay right in the centre of Seville . This is the third time we have used the company and would have no hesitation in recommending them to friends and family.

I have been trying for several months to get some items that I forgot in one of their properties in Madrid back. I was told I would have to pay for a courier to pick the items up from their offices, which I did. I notified them several times what time and date the courier would arrive and to have my items ready.

After multiple phone calls to different people who had no idea what I was talking about, I had to reorganise and pay for another expensice international courier to pick my items up. I again ensured I called and emailed for them to have my items ready but the courier could not pick them up AGAIN.
I am now requesting for them to pay to send my items to the UK themselves but all my emails and my calls have been ignored. The property was good while we were there but this kind of customer service is appalling and unacceptable. I would not stay with them again because of this.

Our rental apartment was accurately described on the website. Information concerning location, available dates, internet, elevators, size of the apartment, bathrooms, living room, kitchen and the contents was all covered. We did not need to have any follow-up questions. Booking was very easy and we received confirmation immediately along with all necessary instructions for access to the apartment. On our day of arrival, we were promptly met by Irati who professionally explained and answered any questions that we may have had. Lots of information on San Sebastian was provided and it was as easy as checking into a hotel room. Highly recommend this agency.

Friendly Rentals were very efficient and easy to deal with. I rented The Luna Apartment in the Prati area of Rome. The Luna is lovely, with a fantastic terrace and is very safe, being within a gated compound. The apartment is ideal for two people. A super touch was all the little incidentals you might not expect to find, including some provisions in the fridge on arrival. Be aware that this is an old building and does not have a lift, if you have heavy luggage. The owners were great and very friendly. Highly recommended !

i have tried to book apartment in valencia.. paid for it, then they told me apartment was taken off there books for rent... tried to offer sub standard one in its place...
then tried conning me to pay over a 1000 more to book another one..
still waiting for refund...

We were contacted prior to our arrival by Sergio, who gave us directions on what to do once we land in Rome. We were met at the door of the rental by Sergio and Daniella who showed us into and around their rental property and gave us directions and advise for our 3 day stay. They were a wonderful couple.
Their property was clean, spacious, and very comfortable. It was quiet and very close to transportation, and the supermarket. The kitchen had many items useful for the cooking that we did, and the air conditioning was absolutely wonderful. The bed was comfortable, and the building quiet.
I would definitely stay at the this beautiful rental again.
Thank you Sergio and Daniella for allowing us to stay at your beautiful home.

We had a fabulous stay in our apartment. It was comfortable and well appointed in a terrific location. There was also a very handy folder with all the information we required for the stay. The apartment was also only a short walk from the key collection point where we checked in.

Terrible company. Complete rip off with awful customer service. Stay anywhere else!!

FOLLOW UP: I did contact you like you tell everyone to who tells the truth about "Friendly" rentals and got no response as expected.

These apartments were immaculate, modern and spacious.
Everything you need is there!
Great location with very friendly reception staff.
The rooftop dipping pool was s lovely bonus with more space than first thought.
We will definitely book again!

Terrible service. Lies all around.
We got a place with AC and it wasn't working. They offered fans... We refused and left the premise, and they still charged us.
We're now dealing with a refund from a terrible company.
Not recommended