Hair by Stender Reviews 296

TrustScore 4.5 out of 5

4.5

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Company details

  1. Hairdresser

Information provided by various external sources

Hos Stender lægger vi vægt på, at man som kunde føler sig godt tilpas under hele opholdet hos os, og vi mener at en god dialog mellem frisør og kunde er ekstremt vigtigt. Vi tager os tid til hver enkelt kunde, og gør vores bedste for at imødekomme ønsker, samtidig med at vi giver vores ærlige input. Vores frisører brænder for deres arbejde, og en naturlig entusiasme er blandt andet noget af dét der gør Stender til en af Danmarks bedste frisører. Stender samarbejder med de fleste danske mode- og reklamebureauer, og har udover det et tæt samarbejde med Loréal og Wella.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

296 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience at this salon. I came in with clear reference photos of my own hair, showing the balayage/highlights and haircut I wanted, and I specifically asked if it was possible to achieve that result. I was told yes.

Unfortunately, I left with hair that was very yellow and difficult to manage, which was far from what we had agreed on. I contacted the salon immediately and returned, explaining that I couldn’t go to work looking like this. However, I was told there was no time to fix it that day, and instead of offering a solution, I felt blamed for the outcome.

I also found the explanation about the products not being suitable for “non-Scandinavian hair” unprofessional and unconvincing. What disappointed me most was the lack of willingness to take responsibility or correct the result.

In the end, I had to pay another salon to fix my hair, which added to the cost and stress. Considering the price I originally paid, I expected much better service and care.

I would not recommend this salon based on my experience.

April 7, 2026
Unprompted review
Hair by Stender logo

Reply from Hair by Stender

Dear Valeria

We are very sorry to hear, that you had a disappointing experience in one of our salons.
We would very much like to know more about which salon you have visited, so we can make things better in the future. And se if we in any way can do anything for you to ease things.
Please do contact us at Stender Headoffice on 4448-0618.
We are looking forward to hearing from You.

Kind regards
STENDER

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Rated 1 out of 5 stars

I had my eyebrows done today

I had my eyebrows done today, and I’m extremely unhappy with the result. They look very uneven and badly shaped, with empty spots, missing color, and one side higher than the other. It honestly looks terrible, and I can’t stop crying — I feel devastated.

I trusted the salon because the first time I had my eyebrows done there, they looked amazing, but this time the result is completely different. I’m really disappointed and very dissatisfied. My eyebrows look awful and it has really affected my confidence and self-esteem.

I would like the salon to take this seriously and please offer to fix my eyebrows as soon as possible.

November 11, 2025
Unprompted review
Hair by Stender logo

Reply from Hair by Stender

Dear Samira

We are very sorry to hear that you are not happy with the result.
Karina from Stender Birkerød will contact you today, and together you will make an appointment to fix your eyebrows asap.

Kind regards
STENDER

Rated 5 out of 5 stars

Stender, Hillerød

Me and my girlfriend had a great experience getting our hair cut by Maria at stender, hillerød.
Dyed my girlfriends hair, the exact way she described.
Also cut my hair and gave advice for a haircut that would fit me.
We both left satisfied and will be returning.

May 22, 2024
Unprompted review
Hair by Stender logo

Reply from Hair by Stender

Dear Oli

Thank You very much for the five star rating and the nice words :-)

Kind regards
STENDER

Rated 5 out of 5 stars

Really great treatment

Really great treatment - Louise at Strøget did my colour and cut today and she was great. Very polite and chatty, it was a really nice experience. I love the colour and my hair looks much healthier now. Thank you, Louise😊

February 29, 2024
Unprompted review
Hair by Stender logo

Reply from Hair by Stender

Dear Nicole

Thank You very much for giving Stender Strøget 5 stars. We are happy to hear that you are satisfied with your hair.

Kind regards
Stender

Rated 5 out of 5 stars

Stender, Østergade 53

Hairdresser Stender Strøget is by far the best place I have had my hair done. My usual hairdresser is Simone, however all of the staff is extremely talented and the atmosphere is amazing! Stender Strøget has my highest recommendations!

October 20, 2017
Unprompted review
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Rated 5 out of 5 stars

Wonderful salon in city center of cph

This week I had a haircut and color done by two wonderful students at Stender. In order to meet everyone's quite expensive needs at home (we have teenagers in the family) I'm trying to cut down where I can! The students at Stender's did an excellent job, really good feeling for understanding who you are/what you want, and great sense of style and trends. The students were at all times closely supervised by the professionals at Stender's. Great!

September 8, 2017
Unprompted review
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