Frooition Reviews 

149
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Frooition is very professional company.this is my second project with them and both times the communication the results are outstanding.easy to get along with,responsive,honest and knowlegeable.Heads... See more

Company replied

Rated 5 out of 5 stars

been dealing with them for a few years now. easy integration and they do an amazing job of helping us stand out from our competition! they are great a getting the right look that matches our brand!

Company replied

Rated 5 out of 5 stars

Decided to improve the look of our ebay shop as it was looking really basic. Made the call to Frooition, who with one phone call and a few emails improved the the look of our shop massively. All done... See more

Company replied

Rated 1 out of 5 stars

These guys designed our eBay template. Once we were financially committed we were left high n dry! The template didn't easily function with our existing data. The effort taken to deal with th... See more

Company details

  1. e-Commerce Solution Provider
  2. also in
  3. Online Marketing Agency
  4. Website Designer

Written by the company

Custom eBay design service for shop/store and eBay listings by Frooition.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

149 reviews

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4.3

All reviews

(149)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

We are very happy that we made the…

We are very happy that we made the decision to use Frooition. The design team is very responsive and have done a great job at taking our vision and turning it into reality. Frooition is very user friendly and the customer support team is quick to answer questions and provide solutions.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

eBay Store and Shopify Site - Flawless Execution

I hired Frooition to professionalize our eBay store. They came up with excellent branding, both incorporating some ideas that I had and expanding them to really make our motorcycle and ATV parts business shine. We noticed an increase in cart size and repeat customers after our templates were installed, and this is what we were shooting for. I was so happy with both the process and the execution that I hired them to do our Shopify site. They kept the same branding and really delivered on the main page, category pages, product pages, cart, and the mobile site. Every single day there was something new for me to review and approve, and my change requests were accomplished very quickly. They walk you through the whole process, and you're never left wondering what's next. I'm very satisfied with what we have received for our investment.

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

I commissioned Frooition to design the store front and branding of our business.

I commissioned Frooition to design the store front and branding of the business. The design team were excellent and listened to my requirements, coming up with a design the really reflected what the business was about. They were very patient with the detail I required and suggested some really good ideas that were incorporated. The templates applied to the listings on eBay really makes the business stand out from the competition and presents a very strong brand. Any issues I’ve had (usually of our own making) were dealt with quickly and easily via their ticketing system. Using the various systems that are provided is easy with some great tutorials available. Overall, value for money and great levels of service, I’d definitely recommend using Frooition.

September 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Frootastic

Frooition has designed our storefront to be the foundation of our branding. I can't recommend a product more highly. The team took over from a brief review and moved us to a whole new level. Fast, responsive updates when needed!!! But the best part is the increase in sales that we received. Great Company.

August 25, 2021
Unprompted review
Rated 5 out of 5 stars

Really enjoyed working with Andrew at Frooition

Really enjoyed working with Andrew at Frooition on the development of our website to transfer onto Big Commerce platform. Well planned and well executed.

August 10, 2021
Unprompted review
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Reply from Frooition

Thank you for your business Ian, Great to work on an interesting and challenging project with you. All the best.

Rated 5 out of 5 stars

Cost effective and quick design process…

Cost effective and quick design process for Big Commerce Store. We have quite a large product catalogue with some unique product page/option requirements for selling unique products. Frooition were able to successfully modify the Big Commerce template to handle this requirement. Quick response to tickets, and updates on design previews. I'd have no problem recommending to others.

July 22, 2021
Unprompted review
Rated 5 out of 5 stars

Seamless integration

Seamless integration. The template looks phenomenal. Sales volume instantly spiked upwards. Customer support is quick and on point. Five Star Rating. Frooition is a well-oiled machine...

July 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Great customer service

We have found Frooition to be quick with responding to any queries and resolving any issues we have come across. The design templates give our Ebay listings a more professional and user-friendly aesthetic. Overall we are very satisfied with the service levels we have received.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company - highly recommended.

Have been working with this company now for over 3 years and cannot recommend enough. They have helped with numerous queries and have worked wonders on our eBay store.

Thank you,

Sam - Freshskin Beauty LTD

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

A horrible predatory company

A horrible predatory company. Only interested in money.In twenty years of business one of the worst companies I have dealt with. I am on the E bay U.K. sellers council and am taking the activity of this company up with them-I think it is terrible that E bay endorse such an awful company with such a disregard for their customers. I couldn’t get nowhere with a complaint. The sole director won’t communicate with you despite me asking. I can only assume that the good reviews on here are from people who have not used them over a period of time.Read the bad reviews because I think they represent the experience you will receive over a period of time much more accurately. The e bay listing tool is shockingly bad. I had then deactivate it a soon as it was activated and went back to using the e bay tool.
My honest advice would be to steer clear. You can get better work done much, much cheaper elsewhere. Just because they are more expensive doesn’t mean you are going to get a better product or service.

February 18, 2021
Unprompted review
Frooition logo

Reply from Frooition

We are very disappointed to hear of this customer's poor experience and our CEO has gone to great lengths to contact this gentleman to resolve and remedy the issues, but despite many attempts to engage, we have not yet received any response.

We take great pride in our work and take customer care very seriously. We remain happy to resolve this customer's issues if he cares to respond.

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Rated 5 out of 5 stars

Fantastic Customer Service

We've recently used Frooition for our Magento 1 to BigCommerce migration, and they have been fantastic. The pandemic has repeatedly pushed back our go live date, and Frooition have always been completely flexible and understanding.

We have previously had issues with communication when working with developers, but Frooition have been very easy to deal with throughout. They are always quick to respond to any questions, and put things across simply in a way that's easy to understand.

They were incredibly supportive throughout the go live process, and have been just as supportive since in helping us resolve any issues.

We're very happy with how our new website has turned out, and feel that we have got great value for money. We definitely made the right decision in choosing Frooition and plan to work with them again as we move forward with new ideas.

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

AWFULL COMPANY

AWFULL COMPANY. Paid £1000 for a single product eBay store? Told them that I will NOT NEED there subscription service and If I decided not to go ahead after there FREE service I would not lose the design for the page I PAID FOR. LIES, ALL LIES. DO NOT USE THESE PEOPLE, Go to fivver as they are much cheaper and dont try and extort more money from you. Well, stuff them, I am about to add 5 new products and WAS going to use them BUT NOT NOW. If you use there eBay service be prepared to pay for NOTHING and OWN NOTHING not even the DESIGN YOU PAY FOR. Thank god I own the Gifs etc I sent them otherwise they may have tried to stop my £25 update (Fivver) which is as good if not better. VERY DISAPPOINTED

January 4, 2021
Rated 5 out of 5 stars

Fantastic service throughout

Frooition recently helped us move our site from Magento 1 into BigCommerce and the experience was simply brilliant. Good old fashioned proper service. Nothing too much trouble, always going the extra mile and attention to detail was perfect.

They were the glue which brought all our parts together and without them I have no idea what we would have done. I wish there was a way to give 6 stars in very exceptional circumstances as they most certainly deserved it. The best experience with a design agency ever for me, by some distance.

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Superb after service.

Superb after service.
Absolutely love my design, my online sales have never looked so good. But I am so glad I went with Frooition as their ongoing help has been invaluable, I was worried I'd be left on my own once I had my design, but they helped me install and maintain, and questions I ask are answered quick too.

September 4, 2020
Unprompted review
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Rated 5 out of 5 stars

Efficient and brilliant

Absoloutly love working alongside this group of talented individuals.
We started with no site or anything, just the domain name and a facebook page which I used for our sales. Within 48 hours we had some amazing and solid foundations to work with.

The coming weeks we convesed back and forth, adding things I really needed and removing what wasn't neccesary to our business, and it would be done sometimes the same day.

These things take time to do, but the speed and efficiency that they use in blinding!

I'm very happy to have taken our business to Frooition, we have a site that is all working and it makes me feel proud to be able to direct our customers there!

July 13, 2020
Unprompted review
Rated 1 out of 5 stars

THIS COMPANY IS COMPLETELY…

THIS COMPANY IS COMPLETELY UNPROFESSIONAL! AVOID THEM! THEY WILL DESTROY YOUR LISTINGS WITH WITH THEIR CODE. SOMETHING IS TOTALLLY WRONG WITH THEIR PRODUCT. OUR LISTINGS WERE TOTALLY DESTROYED. WORK OF MORE THAN 5 YEARS HAS GONE BECAUSE OF THEM. COMPLETELY UNPROFESSIONAL

June 26, 2020
Unprompted review
Frooition logo

Reply from Frooition

We strongly disagree with the suggestion that our product is faulty and destroyed the customers listings and have reached out to the customer to resolve his issues.

Rated 5 out of 5 stars

Excellent service

Excellent service, I love my new website and new ebay shop.
Very pleased with the results and service.
This now has doubled our online sales.
Thank you

June 1, 2020
Unprompted review

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