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Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
United Kingdom
They charged me double and 5 of the items I ordered didn’t arrive (more than a month waiting with no sign of tracking) they don’t answer your inquiries. LAST time I buy from this website, scam.
شهرين ولم استلم الطلب
it's been now month didn't get my shipment
order number: Order #
129300753
tracing number:SYZZ017389088
Fake, not only Fruugosaudi all fruugo domine is International Scamers, they provide invalid shipment tracking number upon payment, never get product,
Also no contact leads , dont buy any thing from this site
I ordered more than two months ago and still waiting for my shipment
So don’t trust them and never order again
I bought from them and I never got my product or my money and no one is responding to my complains and no one to talk to or complain too just a scam website
I placed my order on October 8 and it was expected to arrive at the end of October but now it’s December 2 and I haven’t received my order!! And the tracking numbers shows that the shipment has NOT moved since October 21 !!
And I’m trying to send them an inquiry about my order and to get a refund but I can’t click on the send inquiry option!! like there’s something wrong on the website which obviously is not a coincidence.
do NOT buy from them!
like aliexpress is more reliable than them lol
The fruugo is really a scammer, so please don't order from fruugo
I have reported this site to Saudi Consumer affairs. They are scammers they are thugs they sent me a parcel with Saudi Post and then sent me a phishing email pretending Saudi Post to pay SAR 10 once you click to pay the chatge is SAR 300. They are tied with chinese thugs i have the email as proof to show them the door.
Hi
I have excellent experience with fruugo
I was afraid when I read the bad comments
I order I receive simple as that
Don’t use it! Website is so bad, in case of problems (and they will be) to hard to deal! On the website u can not easily find again seller and write review, there’s just shown your order and opportunity to write to seller, but whatever u write him, nothing will be changed! Can u easily contact website customer service about that? No! Sellers work only with cheap delivery companies. It means website doesn’t provide exact requirements to them! It looks like they don’t care anything at all!
Even If u order not just from local website but JollyChick, IHerb (I make exact example to prove that proper service is possible) u get delivery fast, so it means there are ways to make proper service, just they don’t want to do it!!!
I ordered tablets. They charged hefty, but didn’t deliver.
Scammm
Fruugo Saudi Arabia stole my money and they don’t reply anymore either to deliver the ordered product or to return my money back.
#Thieves
I placed my order on April 13th, and I still haven't received it. I have not received any responses from the help center or the retailer, and I'm extremely frustrated. I would rate this experience with 0 stars! It's frustrating that you're asking me to complete a survey about your service when I haven't even received my order. Do you even consider the situation I'm in?
I’ve been waiting for my order for so long. I cant login to my account and I’ve tried to email you it didn't help either. How can I track my order?!
A huge thank you to Georgia from fruugo Saudi Arabia for the amazing help and quick replies in sorting all my online ordering out correctly. Absolute Star!!
Georgia from Fruugo Customer Care was very helpful and her replies were prompt.
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