While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I wish I had searched for them in Trust Pilot first. I have been paying them since October 2024 and as of February 2025 I have received one bottle. One. I have reached out to them several times this month and have received no response. Will be reporting them to the Better Business Bureau.
I purchased a subscription to a years worth of hot sauce as a gift to family for the holidays. At the time of this review only one delivery has been made, and it has almost been 6 months. No notice was sent to me, and I had to reach out myself for correspondence that ultimately provided no useful information. In short, while this company appears legitimate, they do not inform their customers about shortages and will not honor a refund or provide useful feedback if your order remains unfulfilled. I would unfortunately recommend avoiding fuegobox.com, as it is unlikely that your orders will be fulfilled.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
