Funeral Guide Reviews 

640
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 605 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently share how helpful the digital platform is for organizing tributes, sharing memories, and supporting families when attending a funeral is not possible. Reviewers often describe the website as straightforward and seamless for posting comforting messages, lighting virtual candles, and arranging donations. Additionally, people praise the professional funeral directors and welcoming staff for delivering respectful and comforting support. However, some people mentioned minor issues with donation forms, noting that preset amounts are hard to adjust or names appear publicly despite opting out. A few reviewers also experienced small technical hiccups when trying to complete their tributes or navigate specific site features.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how straightforward and easy the platform is... See more

Service

Consumers find service to be positive, highlighting the helpfulness and efficiency provided during difficult... See more

Website

Users describe positive interactions with the website, praising it as an easy and super simple platform to... See more

Staff

People report positive experiences with staff, highlighting their kind, respectful, and professional approach... See more

Product

Reviewers mention positive feedback about product, finding it brilliant and easy to use. Consumers appreciate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The website was very easy to use enabling me to leave a message, light a candle and make a donation all in one place. This is a lovely way to express condolences at a difficult time and for families... See more

Rated 5 out of 5 stars

I used Funeral Guide recently via a Facebook link. I found the layout very straightforward, and a lovely way to leave tributes. You have the option of lighting a candle and posting photos in memory of... See more

Rated 5 out of 5 stars

Everyone we had involved in the funeral service yesterday was absolutely amazing. We felt calm & relaxed from the start of our Uncles last journey. A big thanku to George who was amazing with my d... See more

Rated 5 out of 5 stars

It was easy to follow the link, telling the family that we will be attending the funeral and reception. We also found it useful that we could write something about us to let the family know, how we k... See more


Company details

  1. Funeral Director
  2. Funeral Home
  3. Review Site

Written by the company

Funeral Directors Comparison & Review Site


Contact info

4.8

Excellent

TrustScore 5 out of 5

640 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(640)

599 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use

Easy to use
A very effective way of posting and sharing tributes, especially over large distances

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Easy to use

Easy to use, lovely way to remember someone who has passed and able to light a candle to show love to them and their family

May 10, 2026
Unprompted review
Rated 4 out of 5 stars

A really pleasant surprise

A really pleasant surprise, both to contribute to and to read and consult. I like the way it builds up a composite obit. Uploading and other aspects of the site can be a bit cumbersome. Why donate through just giving and pay their extortionate 'voluntary' fee when you can just send money directly to the chosen charity? That really really stinks (it's possible, but again cumbersome and not clear how, to avoid this fee)

May 9, 2026
Unprompted review
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Rated 2 out of 5 stars

Website error problem to be resolved - URGENTLY !

Does what would be expected of such a website - has a photo of the deceased, some words / obituary and a facility for making a donation to the designated charity / fund.
What does NOT work, is the option for donors to remain anonymous - as the donor's name is automatically displayed on the public view, despite ticking the 'no name' box.
Need to get this error sorted sooner rather than later . . . it is of major concern to a good number of donors ! ! !

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Really easy to use

Really easy to use. You can write condolence messages, advise if you are attending the funeral, upload photos and light a candle. I thought it was brilliant.

May 8, 2026
Unprompted review

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