Funky Pigeon Reviews 

330,616
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 15,553 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products and the wide variety of cards and personalized items. People found the user experience easy and straightforward, especially for designing and customizing orders. Many appreciated the clear layout and ability to add personal touches, making the process enjoyable. However, some people experienced issues with delivery, noting items were not received on time or were significantly delayed, even with faster postage. A few also found the website problematic, encountering crashes, freezing, or difficulty navigating the ordering process, especially when adding gifts. Additionally, some reviewers noted a limited selection of cards for specific occasions.

What people talk about most

Product

Users describe positive interactions with the product, particularly praising the vast selection of cards for... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the speed and... See more

User experience

Consumers find the user experience to be positive, with many praising the quick and easy process for creating... See more

Order

People report ambiguous experiences with order, with some finding the process quick and easy to create and... See more

Website

Reviewers mention ambiguous feedback about the website, with many finding it easy to use, navigate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The end result for the birthday card looks great but haven't received it yet. My frustration was so many of my photos it said couldn't be uploaded which was very disappointing and i dont really unders... See more

Company replied

Rated 4 out of 5 stars

So easy to use funky pigeon and yhey always get the cards to people at the right time. Only criticism is that while the cards for female occasions are lovely I do find the male cards are lacking, noth... See more

Company replied

Rated 4 out of 5 stars

Needed a special anniversary card. They had a good choice of cards and easy to personalise the card. Also, used their postal service to get the card to the family member on time and thrilled that it a... See more

Company replied

Rated 4 out of 5 stars

I wanted a customised card and this process was easy to follow and the card arrived quickly. The downside was the card was for my partner who I live with and it arrived, addressed to me as requested b... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

331K reviews

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Asks customers to review

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4.0

All reviews

(330,616)

14,410 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site

It was so easy to use, if Funky pigeon had not reminded me about my sisters birthday, I would of forgotten.

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service easy to use and that you were happy with the birthday reminder your received.

All the best,
Alise

Rated 5 out of 5 stars

Great cards

Great cards. Delivered next day as well.

July 28, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our cards great and that they were delivered in time for when they were needed!

All the best,
Alise

Rated 2 out of 5 stars

Took over 30 mins to complete this card…

Took over 30 mins to complete this card ,due to confusing instructions and the refusal of my debit card card ,I had to ask another family member to pay for , my debit is in date and I have enough money in my account and I had already used it today to buy on line .so not the best experience.

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for getting in touch - I am very sorry to hear of the issues you have faced with your order. I am however happy to hear that you were able to place your order in the end. If you do need anything further, please contact us via email at wecare@funkypigeon.com including your order number, and we will be happy to help.

All the best,
Alise

Rated 2 out of 5 stars

Basket doesn't hold onto orders

Set up my order 3 times. First time the website timed out while I was cooking dinner and lost it, second time both items were in my basket and I tried to register. Didn't realize until prompted that I already had an account so then signed in, only to have lost both orders from the basket and had to start again.

Both of which delayed my order so set up 24 hour delivery as flying on holiday and needed them before that. Nothing arrived in time despite there being more than 24 hours between my order and delivery, so completely wasted money paying for faster postage.

July 28, 2026
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Reply from Funky Pigeon

Hi there,

Thank you for your feedback - I am very sorry to hear of the issues you had when placing your order. Unfortunately, in this case the basket area would not have been linked to your account so when logging in this would have disappeared. I am however truly sorry for any inconvenience.

If you need anything further, please contact us via email at wecare@funkypigeon.com including your order number, and we will be happy to help.

All the best,
Alise

Rated 5 out of 5 stars

Birthday card

Easy to do Good service

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service easy and good.

All the best,
Alise

Rated 1 out of 5 stars

I ordered 4 cards

I ordered 4 cards, each with a specific delivery date and 1st class postage. The acknowledgment email stated one card was on tracker postage and all 4 would be delivered 31/07//26 which was incorrect. I then spent most of my afternoon trying to sort this out via email which was frustrating as would have preferred to speak to someone over the phone. Poor experience and would think twice before ordering cards again from site.

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

I am very sorry to hear of your disappointment and for any inconvenience caused. 

I can see a member of our team has looked into this and resolved this for you now.

If you do need anything further, while we do not have a telephone contact number, please contact us via email at wecare@funkypigeon.com including your order number, and we will be happy to help further.

All the best,
Alise

Rated 4 out of 5 stars

It appears that my discount code,that…

It appears that my discount code,that was sent to me by email from Funky Pigeon of 25%, off did not work which was very dissapointing. I have used Funky Pigeon for many years but have recently found the prices a bit expensive so I would have been grateful for the discount code had it worked.

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback, I am sorry to hear that your code did not seem to work, please note that you may still be able to use this code on a future order making sure to copy and paste this into the 'I have a promo/discount code' box.

All the best,
Alise

Rated 4 out of 5 stars

So easy to use funky pigeon and yhey…

So easy to use funky pigeon and yhey always get the cards to people at the right time. Only criticism is that while the cards for female occasions are lovely I do find the male cards are lacking, nothing for the older group who like a nice card, not jokey or rude, none available.

July 15, 2026
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Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service easy to use. We really appreciate your feedback regarding our card selection and will look to improve on this in the future.

All the best,
Alise

Rated 3 out of 5 stars

Ive had a couple cards bent and damaged…

Ive had a couple cards bent and damaged and my latest one i paid for 24hr delivery on 28th. At the time it said delivered 29th but now says 30th. Too late so not good.

July 29, 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

I am very sorry to hear of this, please could you contact us at wecare@funkypigeon.com with your order number and a member of our team will be in touch to resolve this as soon as possible for you.

All the best,
Alise

Rated 5 out of 5 stars

Fast and efficient.

Fast and efficient.
It’s always good to personalise a special card for a special occasion and a special person

July 28, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service fast and efficient.

All the best,
Alise

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service great and that it was delivered in good time.

All the best,
Alise

Rated 5 out of 5 stars

Birthday card and sweeties…

I ordered a birthday card with sweeties for my nephew, they were delivered to his house. He liked them! Thank you funky pigeon for being awesome!

February 24, 2026
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Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service awesome and that the recipient enjoyed the card and sweties!

All the best,
Alise

Rated 4 out of 5 stars

Simple to use

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service simple to use.

All the best,
Alise

Rated 5 out of 5 stars

Great as always

Great as always

July 28, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our service great.

All the best,
Alise

Rated 5 out of 5 stars

Always a fantastic experience when it…

Always a fantastic experience when it comes to Funky Pigeon. Great selection. Easy edits. Swift delivery. I wish the offered a few more delivery options (next day, second class etc) because it seems they only do the standard 1st class RM, but I've never had an issues with it.

July 21, 2026
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Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you always have a fantastic experience with us and that you found our selection of cards and products great.

All the best,
Alise

Rated 5 out of 5 stars

My order arrived really quickly

My order arrived really quickly, I had email notifications on expected time for delivery

July 26, 2026
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Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that your order arrived quickly and that you were kept well updated.

All the best,
Alise

Rated 1 out of 5 stars

Not delivered

Paid for extra delivery and not been sent - very disappointed

July 28, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

I am very sorry to hear of your feedback and that your delivery seems to not have arrived in time.

A member of our customer services team has now been in touch via email to resolve this for you.

All the best,
Alise

Rated 2 out of 5 stars

Experience wasn’t great using mobile…

Experience wasn’t great using mobile phone to create the card. Kept crashing or freezing. Got frustrated and had to use my desktop. You cannot add promo code unless you sign up and that means you then cannot use apple pay. Promo code only works for card purchase and not any other products. Delivery came for a small box of chocolate and cards in a massive box. Only pro was the quality of print of the card and the safe entry of the items to the persons house I guess. Now having to delete account as I will not be making future purchases

July 23, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback - I am very sorry to hear of the issues you faced when placing your order, I am however happy to hear you found the quality of the cards good.

I can see that your promotional code was applied correctly, however if you would like us to look further into this and resolve this, please contact us via email at wecare@funkypigeon.com, and we will be happy to help.

All the best,
Alise

Rated 5 out of 5 stars

Funky Pigeon Orders

I always order from Funky Pigeon. They offer discounts, cards arrive quickly and lots of choice.

April 14, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you enjoyed the variety that we offer and that the delivery was fast.

All the best,
Alise

Rated 5 out of 5 stars

Really easy to navigate the app

Really easy to navigate the app. Great value and super fast delivery.

July 23, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our app easy to navigate and that you found our products great value.

All the best,
Alise

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