Furnished Finder Reviews 

1,388
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 222 reviews, most reviewers were let down by their experience overall. Consumers frequently expressed deep frustration over unexpected auto-renewals on their annual subscriptions and the firm refusal of staff to issue refunds. Reviewers noted that the online platform felt clumsy and difficult to use when attempting to manage property listings or pause accounts. Additionally, people encountered significant difficulties trying to reach responsive customer service agents for adequate help with inquiries. Some reviewers were happy with the polite and helpful assistance provided by certain customer service representatives during calls. A few consumers also appreciated the friendly interactions when reaching out to staff members with specific questions.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription, expressing frustration over unexpected... See more

Service

Reviewers highlight negative aspects of service, reporting a very disappointing experience. Many customers... See more

Refund

Reviewers mention negative feedback about refund policies, frequently reporting that customer service is... See more

Website

People report negative experiences with website, describing the layout as clumsy and difficult to navigate.... See more

Customer service

Consumers find customer service to be negative, reporting widespread frustration regarding rigid policies and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Furnished Finders Customer Service was horrible. They are just host the platform. thats it. Our landlord was a NIGHTMARE. She told us she lived 3 hrs away and we would have the two rooms we rented... See more

Rated 2 out of 5 stars

I signed up as a landlord over 2 years ago to rent a small apartment on my property. I’ve also used the site to try to rent my house on a share term basis. In the 2+ year time period I had one succ... See more

Rated 2 out of 5 stars

I am a landlord with a property in Raleigh, North Carolina near NC State. I did get one renter for three months, and even though she was nice, she did not use the provided shower curtain in the bathro... See more

Rated 2 out of 5 stars

I’ve been using Furnished Finder to rent out my guest house to traveling professionals. Everything was good aside from the increasing scammers inquiring about my property. I intentionally let my su... See more


Company details

  1. Short Term Apartment Rental Agency
  2. Apartment Rental Agency
  3. Furnished Apartment Building
  4. Holiday Apartment Rental
  5. Vacation Home Rental Agency

Written by the company

Furnished Finder is the trusted leader in mid-term rentals. We are the go-to-source for millions of traveling professionals and families seeking monthly furnished rentals across the country with over 275,000 listings. Unlike other rental platforms, we don’t interfere with your bookings. No commissions, no booking fees. You charge what you want, when you want, and decide who stays at your property every time. Simply pay an annual subscription fee and receive unlimited inquiries and tenant leads for your rental. List your property today! . For more information, visit www.furnishedfinder.com.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

1K reviews

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1.5

All reviews

(1,388)

211 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

I have used the site in that I will meet property owners through it and rent from them while traveling, off the site. But. When I realised the CEO was an ex Expedia person, I stopped using them based on that and an experience I had. Additionally, they put up fake listings or allow others to do so; listings that are not available and not going to become available and are rented out long-term or non existent; they leave them up there as false advertising. These individuals are the lowest forms of life, the common scammer and internet burglar.

January 3, 2026
Unprompted review
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Rated 1 out of 5 stars

All I got were scam contacts.

All I got were scam contacts from my listing. Then it turns out you can't delete your listing, and you can't delete your credit card from their payment system. Very scammy.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

I did all the work and listed my…

I did all the work and listed my property. I did not get more than one travelling medical professional. Not one tenant could pass the application. This bussiness was a complete waste of time. The support staff try to help, but there is nothing that they could do. They are hard to understand because they do not have English as their first language. So the only thing I recieved for my money was a listing on their site that came to nothing.

January 28, 2025
Unprompted review
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Rated 1 out of 5 stars

Terrible company

Terrible company. I set up a listing for my rental and never received even a single valid lead. Literally 100% of leads were fake/scams. When I complained they basically said too bad, and wouldn't issue a refund. Don't waste your time and money with this site.

December 18, 2025
Unprompted review
Rated 1 out of 5 stars

OMG! WHAT A SCAM!!!!

OMG!
this is a scam company... please, please, please, read all of the reviews before committing with them.
When you sign up with them you will be AUTOMATICALLY entered as a AUTORENEWED SUBSCRIPTION, and they will NOT REFUND YOU YOUR AUTORENEWED SUBSCRIPTION FEE, when you see your credit card statement next year.
Advise:
Either you use a disposable credit card
or you delete your subscription and/or card on file next day!

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

Furnished Finder as a platform for…

Furnished Finder as a platform for owners has poor customer service. They auto renewed my membership even though I no longer need their services. Their message of the auto renewal was sent to my junk mail 3 days before renewal. I wrote on the same day I noticed the charge on my credit card and they refuse to refund me. It is unreasonable to not refund considering they don't give much notice before renewal, especially because my property hasn't been active on the platform since early 2025. I would not recommend this site to anyone.

December 22, 2025
Unprompted review
Rated 1 out of 5 stars

I was double charged in March and this…

I was double charged in March and this month after sending emails for cancellation. I was provided a link to' turn off subscription' and cancelled but was still charged. They refused to refund the payment. They refused last cycle to refund the payment. The one person I had stay at my home turned into a total nightmare.

December 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Beware of Auto Renewals - Scam

I signed up with them when I became an empty nester to rent out my kids room. I never got any serious request. I ended up taking my listing down after 3-5 months. Apparently they place you on auto-renewals, and charged me the full price. I only noticed when it was out of my bank account. Their response was we sent you an email. I tried to dispute it, they clearly know that I have not had any listings or activity. They refused to give me a refund, that they dont do exceptions. This is horrible and that is stealing from past customers.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Beware of your autorenew!

I'm just coming here to echo other owners' struggles with the autorenew feature. My listing has been inactive for MONTHS and still they pushed the autorenew AND with a fun surprising price increase. Even though I called the day the autorenew happened and charged my card, they refused to budge on their no refund policy.

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

This company is scamming people

This company is scamming people. Not fully vetting landlords and people are getting scammed by fake landlords and losing their deposits.
Landlords are automatically signed up for ‘auto-renewal’. No reminder email is sent, even though they claim they sent an email. So they will charge you $179 (even if you haven’t used them in months), and claim it is non-refundable. I actually talked to 2 separate CS agents who gave me 2 different dates of when they sent out the reminder email. When I caught them in the lie, the agent went silent and didn’t know what to say.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

One Star

One Star. Terrible service, awful follow through, doesn't produce actual tenants.
1. When I asked them to reverse the auto billing they would not. I explicitly told them to not do it next year. I couldn't get on their site to cancel it. In 2025, they did it again and said they can't reverse charges and I should change it for next year. Again, I tried and the link was broken and again I was unable to stop the auto renew. Working with CC co to get charges reversed. Once they have you, they won't let you go.
2. I briefly tried their services, but it is a lot of people asking a lot of questions without any actual action. They weren't reading the rules or didn't care and kept asking if they could bring pets even though it is at the top of my ad that they can't. It was too much effort for little production. Reminds me of selling something on Craigslist and they all just keep asking if the item is available and you can never actually move the item.
Funniest part is that the owners claim they are doing this as some sort of proof they are good Christians. Avoid these hypocrites.

December 11, 2025
Unprompted review
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Rated 1 out of 5 stars

Very unresponsive

Very unresponsive. I was out of country for vacation and locked out of everything. I emailed 5 days ago to get unlocked, they said they will get back to me in 24 hrs and still no response. I signed up months ago and so far all the leads have been scammers as well

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

They hide their auto renewal policy

They hide their auto renewal policy, claim that they send you an email and warning you a month ahead of them automatically charging your credit card! Plus after a full year of membership we never received one inquiry!
Total waste of time and money. I am turning them in to the state attorney general!

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

I deployed in Jan 2025

I deployed in Jan 2025, I used furnished finder to list my home. I ended up renting it another way and turned my listing off. Woke up to a charge of $179 when they renewed my listing. I did not realize that they turn it on automatically and have it written that they have a no refund policy. So now I have a service for another year when I won’t be deployed and I’m living in it. Will not be using them again when I deploy in 2027.

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible company to work with

Horrible company to work with. One year, nobody enquires about the rental, absolutely no results. I rented the house myself. Customer service sucks. They enroll you automatically and charge $179. They say there is a little box, probably in fine print, that authorized them to take more money from bank account. They will not return any funds. Stay clear of this scam company. If you sign with them, you want to lose your hard earned money. If I can steer even one person away from this company, it’s a great accomplishment. I think they make their money off of doing nothing and just keep re enrolling people and taking their money. It all adds up. Zero stars from me.

December 6, 2025
Unprompted review
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Rated 1 out of 5 stars

Amount of scammers and crazies on this…

Amount of scammers and crazies on this platform, travelers are mostly scams and unverified, if you're a host be extra careful! I go with Airbnb any day over this as at least guest/hosts are verified and airbnb will step if issues.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Landlord stole my deposit



This landlord requested $250 via Zelle, he disappeared after getting my money. He a fraud and a scammer. I have no intention of allowing him to get away with stealing from me. I will make hoim pay fot that dearly.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely ridiculous customer service stealing customer money

It is ridiculous the company charged annual subscription fee with secret ‘auto renew’ without my consent ever while the site provided absolutely no results in the past year. They refused resolving my cancellation & refund request for unauthorized charge right after the auto charge. Unbelievably short-sighted and cheap customer service. Don’t waste your money and time

November 30, 2025
Unprompted review

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