Furniture Village - Cheadle Reviews 

1,245
TrustScore 5 out of 5

4.8

Stanley Green Retail Park, SK8 6PT Cheadle, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went to Furnture village to look for a sofa/settee, Andy greeted us and asked could he help, and help he did, but not in a pushy or persuasive way. In fact he was very patient with us as we sat on... See more

Rated 4 out of 5 stars

Overall very good although there was a discrepancy on your website re dimensions of Torino large table. This was informed to the sales person at site who did agree that there was an issue and he would... See more

Rated 5 out of 5 stars

We knew what we wanted. That said the service, attention to detail and knowledge were exceptional. Our salesperson, Tracey, made us feel at ease. There was no rush and no pressure and the deal was don... See more

Rated 5 out of 5 stars

Visited the store today and dealt with Jason who was absolutely fantastic. We purchased a sofa corner bed, mattress topper and rug. From the moment we entered the store till we left we had such a grea... See more


Company details


Contact info

  • Stanley Green Retail Park, SK8 6PT, Cheadle, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,245)

63,960 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Went to Furnture village to look for a…

Went to Furnture village to look for a sofa/settee, Andy greeted us and asked could he help, and help he did, but not in a pushy or persuasive way.
In fact he was very patient with us as we sat on quite a few and he described the pros and cons of each until we decided which one we agreed on.
His service was exceptional and we're very pleased with the service and quality of furniture.
We have bought from this store previously with no qualms.

September 6, 2026
Rated 5 out of 5 stars

We knew what we wanted

We knew what we wanted. That said the service, attention to detail and knowledge were exceptional. Our salesperson, Tracey, made us feel at ease. There was no rush and no pressure and the deal was done with no fuss and in no time at all. Thoroughly recommended.

September 6, 2026
Rated 5 out of 5 stars

Great prices

Great prices, staff are friendly but know their products, Jason was the salesman and he was very helpful and knowledgeable.

September 5, 2026
Rated 5 out of 5 stars

Jason was amazing in helping us chose…

Jason was amazing in helping us chose the perfect bed and mattress, he was so kind and helpful and always smiled, he cared for us and made sure that the shopping experience was the best it could be. Thank you so much you are the best

August 2, 2026
Unprompted review
Rated 5 out of 5 stars

Went to Furniture village Cheadle…

Went to Furniture village Cheadle yesterday and we were greeted by Fiona who was so helpful, friendly and not pushy in the slightest and we ordered our new sofas and sideboard Fiona very kindly got us some more discount and ended up with a lovely fluffy rug too!

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Mohammed Shafique has been more than…

Mohammed Shafique has been more than helpful. He listened to my concerns and gave me his professional option without being too pushy and helped me choose the best option for me.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

I called to complain about a a Tempur Matt

I called to complain about a Tempur mattress that has been causing my husband waist pain. I spoke with Khadija who was lovely, professional and very reassuring. She listened carefully and explained the next steps clearly. She sent me an email so I can submit photos for the team to look into. I feel confident my complaint is being handled well. Thank you Khadija.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Visited the store today and dealt with Jason

Visited the store today and dealt with Jason who was absolutely fantastic. We purchased a sofa corner bed, mattress topper and rug. From the moment we entered the store till we left we had such a great experience. Would highly recommend and will definitely be returning for future purchases.

August 30, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look