Purchased from them a few times, this last order a WiiM Ultra in Space grey, with a fair few other items. A Silver one turned up, no biggie but not the colour I needed. Spoke to customer service... See more
Company replied
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Phoned Future Shop right at the end of the working day and spoke to the wonderful Hezron (apologies if the spelling isn't correct), he literally put the order together whilst we were on the phone, so... See more
Company replied
The stand is perfect fit for my monitor audio bronze centre speaker C150. The instruction could do with some improvement showing that the direction of lip should face down. But excellent const... See more
Company replied
You dispatched the wrong products TWO TİMES.In addition ; in my last purchase(order no :127136-27.11.2012) I ordered 2 x ISOTEK EVO3 Premier Power Cable Schuko-IEC & 2 x ISOTEK EVO3 Premier Power C... See more
Company details
About Future Shop Ltd
Written by the company
Future Shop UK is an online retailer that specialises in the best quality Hi-Fi cables & Home Cinema cables, as well as AV connectivity solutions. We supply only the finest Hi-Fi cables for audiophiles in the UK and Europe.
Future Shop is an award-winning UK based company with with a large customer base worldwide. We are one of the largest and most trusted UK & European dealers for many of the most well-known and prestigious cables and Hi-Fi accessory brands.
We stock the widest range of award-winning Hi-Fi cable brands, Home Cinema cable brands and AV Connectivity Solutions under one roof. This means we can usually promise to ship many of your desired cables the same day, with options for guaranteed next day UK delivery.
At Future Shop we pride ourselves on providing outstanding customer service underpinned by our expert technical advice. We offer a money-back guarantee on all cables purchased from Future Shop (exclusions apply). If you are less than happy with the performance of any product you have purchased from us, then simply return it to us for an exchange or a refund within 60 days (excludes special-order items and some speaker cables). We want each and every customer to have a positive purchasing experience with Future Shop, and we hope that they recommend us to friends, colleagues and family.
Our industry-leading technical advisors and customer service executives help customers to navigate the plethora of cable products available to ensure they choose the right product, at the right price, for their individual needs. This does not mean up-selling the most expensive cable at every opportunity, it means gaining an understanding of our customers’ unique setup and what they hope to achieve before matching their equipment and desires with a cable that delivers an appropriate performance and price. There are several factors that we may take into consideration:
Contact info
Unit 5, MODA Centre, Stirling Way,, WD6 2BW, Borehmawood, United Kingdom
- 0208 905 1555
- servicedesk@futureshop.co.uk
- www.futureshop.co.uk
4.5
Excellent
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
High quality range, quick shipping
This is my second purchase from Futureshop, following a good first experience.
Purchased some Chord speaker cables, Qed interconnects and adapters. Felt that shipping was a premium but shipping was fast to Canada - worth it. Package arrived well bundled and protected.
Highly recommended, reliable seller.
November 26, 2012
Unprompted review
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excellent service highly recommended
fast delivery and good prices,, would definitely use again
November 26, 2012
Unprompted review
Speedy
A brilliant service order placed one day email dispatched same day delivered next day happy days.
I will definately be using you guys again.
November 26, 2012
Unprompted review
Outstanding Gary from Wembley
I have bought from this company now for many years and the service and advise is excellent and will continue to purchase products from Future shop.
November 26, 2012
Unprompted review
Everything fine!
Fast shipping, item arrived in good condition, cheap offer - everything fine!
November 26, 2012
Unprompted review
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Absolutely Brilliant Service
I found this firm on the internet and thought I would give them a try,a great selection of products, very helpful and good advice given over the phone, I have now made three seperate orders with them and on each occasion goods were delivered the next day.
A wonderful service I have already recommended them to my friends and would recommend them to everone wanting 1st class products and an exceptional delivery service.
November 26, 2012
Unprompted review
Very good shop for brazilians!
Very fast shipping and good prices!!
November 26, 2012
Unprompted review
excellent as always, very knowledgable and helpful.
November 26, 2012
Unprompted review
Price Competitive & On-time delivery
Bought cables at very competitive prices. They were properly terminated and delivered on time... Not tested the customer service since I did not have to complain
November 26, 2012
Unprompted review
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Faultless service & product
Vast breadth and depth of stock. If your looking for quality Audio cables look no further!
November 26, 2012
Unprompted review
Fast delivery and great price!
I purchased cables for my hifi and home theatre setup. Not only did I get some fantastic cables delivered quickly to Australia, I also saved lots of money compared to buying them here in Australia. I'll definitely be recommending Futureshop to others.
November 26, 2012
Unprompted review
Cracking sevice
really helpful, good advice, speedy service. there was no problem changing an item I'd ordered wrongly.
November 26, 2012
Unprompted review
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Well packed and delivery in time (foreign country).
All cables from UK are not easily available in the place where I live (in France). I was happy to receive a particular product from Futureshop. It was very well packed and the delivery was quick.
November 26, 2012
Unprompted review
Everything went as i'd hopped.
I've only shopped there a couple of times, but both have been an enjoyible time. So now i know where to go when i need quality cables at a good price.
November 26, 2012
Unprompted review
Great service and fast delivery.
Ordered 4 chord speaker plugs. One had a grub screw missing. Rang up and they sent out a new plug the next day without any fuss.
November 26, 2012
Unprompted review
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option is very,the fast,fair price,good service
Futureshop Happy're next
November 26, 2012
Unprompted review
Very Helpful
Fantastic service, via the web, phone and visiting them in person. Nexy day deliveries and returns.
Thanks guys!
November 26, 2012
Unprompted review
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