While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Just checked the rate comparing rates to send money to South Africa and the best deal seemed to be using ofx.com - however after spending 5-10 minutes creating an account it actually was 19.5856 to £1... See more

Rated 1 out of 5 stars

There is a strange redirect from this website to a comparison website. I threw caution to the wind and submitted my details and have heard nothing back. It's been over a week so their either sitting o... See more

Rated 1 out of 5 stars

Take the comparison 5000 CHF -> GBP. The comparison website does not include TransferWise in their results, which would be over £17 cheaper than the 'top' FXcompared money transfer promoted. I pr... See more

Company replied

Rated 1 out of 5 stars

I inquired via website as instructed. No one replied and then I got this email asking me to review their service.

Company details

  1. Currency Exchange Service

Written by the company

fxcompared.com is a website that provides consumers with an independent comparison of the best value services offered by Banks, Money Transfer Operators (MTOs) and FX providers for transferring money abroad taking into account their fees, real-time exchange rates, speed and method of transfer.


Contact info

1.2

Bad

TrustScore 1 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Advertisement
Rated 4 out of 5 stars

Still Waiting

James was very helpful throughout the entire process, but now, on the sixth day since the transaction was initiated, I still have not received confirmation that the funds have reached the beneficiary.

September 24, 2013
Unprompted review
FXcompared logo

Reply from FXcompared

Dear Mr Young,

Let me follow up on this and update you accordingly.

Regards,
Fxcompared.com

Rated 4 out of 5 stars

Money Transfer

The transaction was not as simple as I expected. A telephone call to the help desk resulted in a swift resolution of my problem. The money was received by the recipient within the timescale advised. A satisfied customer

September 23, 2013
Unprompted review
Rated 4 out of 5 stars

Great comparison site - but can I hold them to the rates shown?

It's taking a little longer to get up and running with the foreign exchanges than I'd expected after I'd selected a few that I thought showed the most promise.
Living in Thailand has proven a little difficult to find a bank statement for proof of address since these don't exist in this country and, as I writwe this, I still await receipt of these documents (snail mail, I'm afraid) in the UK.
It occurred toi me that those with the most onerous requirements may be more reliable - read: lower risk- than opthers that just want stuff scanned and sent as email attachments, especially as I'm intending exchanging well into five figures. But no hurry here, as it happens, since the local housing market is getting better by the day!
But the comparison website hasn't been as straighforward as I might have preferred since one of the best rates quoted (Travelex is still up there) redirects one to another foreign exchange (UKforex) where the rate using the calculkator there is significantly lower, However, a guarantee to provide the best rate may get what I need. Most important to get the very best rate as a tiny difference can mean hundreds of pounds!
Good luck to you....

September 17, 2013
Unprompted review
Rated 4 out of 5 stars

Good service

Good service, I got several quotes, compared and the values in the results were close to what I finally paid, probably because of currency fluctuations.

September 11, 2013
Unprompted review
Advertisement
Advertisement
Rated 4 out of 5 stars

Quick and easy to use

If you are looking for a one-off money transfer overseas, this is a great resource. I heard back from several companies very quickly and was able to transfer my money in a short amount of time.

August 25, 2013
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service. Spot on advice.

Went through fx compared before changing a lump sum into euros for building work. Ended up with my usual company but got the promotional deal! Happy to receive the best rate offered at the time and all with one click of a button, rather than trawling through sites or telephoning loads of companies. Certainly will use this site again and would recommend to anybody without reservation.

August 14, 2013
Unprompted review
Rated 4 out of 5 stars

helpful analysis

very useful reference, and undoubtedly keeps the various companies on a competitive edge. Thanks for the info.

August 14, 2013
Unprompted review
Rated 4 out of 5 stars

FXcompared Stands Out

Comparison is very good, but should take account of other major players also, like Global Currency Exchange, Smart Money

August 13, 2013
Unprompted review
FXcompared logo

Reply from FXcompared

We have worked with Smart for over 5 years. There are currently some technical issues with their registration process when directed from our site, but these have been resolved and they will be going live again this week.

Regards,
Huw

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look