G Heat Reviews 2,404

TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I wish all the batteries had the USB C connector so I don't have that many cables for each heated clothe, still very nice product, feels good with the body compared to others brands I got. Very nice q... See more

Company replied

Rated 4 out of 5 stars

The gloves are great, I have Raynaud’s and swim all year round in wild water, it’s been a game changer putting these on in the really cold months. The first pair i ordered were too big so i exchanged... See more

Company replied

Rated 5 out of 5 stars

The promise of delivery time was kept. The article I've ordered was professionally package in a box. Finally I managed to find a heated vest which fits at G Heat. I use it in the soccer stadium on... See more

Company replied

Rated 3 out of 5 stars

The website does not mention import duty and charges which amounted to £58.00 on top of the £180.00 cost for the heated gloves. The pricing was in sterling so no suggestion that they were being shipp... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Winterwear Store
  3. Work Clothes Store

About G Heat

Written by the company

G-Heat est une marque française qui, depuis 2017, développe des vêtements technologiques, chauffants et rafraîchissants qui procurent de véritables sensations de performance, confort et bien-être, été comme hiver !

Notre but est de proposer des vêtements technologiques qui évitent que votre corps ne montre des signes de faiblesse et vous maintiennent dans de bonnes conditions physiques quelle que soit l’activité en cours.

Nos vêtements combinent les superpouvoirs des éléments naturels, comme le chaud et le froid, à des matières premières de haute qualité et des finitions techniques, résistantes, respirantes, imperméables, extensibles…

CHAUFFANT RAFRAîCHISSANT

Contact info

Les offres Black Friday

Profite des offres Black Friday jusqu'à -50%.

4.0

Great

TrustScore 4 out of 5

2K reviews

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1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Bad quality and bad customer service

I don't recommend buying from this brand. The gloves are not heating, there are super uncomfortable with the battery on top of your wrist, and it's heavy so you couldn't wear them very long anyway. Plus, you only get 14 days to return your article to get a refund, EVEN during the Christmas Holidays. What a scam.

December 11, 2024
G Heat logo

Reply from G Heat

Hello,

Thank you for taking the time to give us feedback on your product.

We'll be sure to pass on your comments to our product department.

We have clearly stated our returns policy, even during the festive season.

The G-Heat Team

Rated 3 out of 5 stars

Moyenne

Moyenne. I was expecting they will heat more, according to the comments I have read. I used them while riding my bike, with 8-10 degrees of temperature, for 20 mins and still have my fingers cold.

November 22, 2024
G Heat logo

Reply from G Heat

Hello,

Thank you for taking the time to give us feedback on your product.

We'll be sure to pass on your comments to our product department.

Best regards,
The G-Heat Team

------------------------------------------------

Bonjour,

Merci d'avoir pris le temps de nous faire un retour sur votre produit.

Nous ne manquerons pas de faire remonter vos remarques à notre pôle produit

Cordialement,
L’équipe G-Heat

Rated 5 out of 5 stars

Excellent service

November 22, 2024
G Heat logo

Reply from G Heat

Bonjour,

Merci pour votre retour d’expérience ! Il nous conforte dans les efforts que nous faisons pour proposer des offres et des services de qualité à nos clients.

Bonne journée !
L'équipe G-Heat

Rated 5 out of 5 stars

The company is great

The company is great , atleast they were able to resolve the issues I had with them

September 25, 2024
G Heat logo

Reply from G Heat

Hello,

Thank you for your feedback. It encourages us to continue to improve in order to offer our customers new quality products.

Sincerely,
The G-Heat Team

Rated 5 out of 5 stars

I had frostbite …

I had frostbite and now have poor circulation leading to risk of more frostbite… these gloves bring the warmth I need to continue doing winter sports

June 7, 2024
G Heat logo

Reply from G Heat

Hello,

Thank you for taking the time to send us your feedback.

We're delighted that our products have helped you and this encourages us to continue working on improving them.

Have a nice day,
The G-Heat Team

Rated 4 out of 5 stars

Batteries

Inpeccable le gilet mais par grand froid les batteries ne tiennent pas plus de deux heures!

April 4, 2024
G Heat logo

Reply from G Heat

Bonjour,

Merci d'avoir pris le temps de nous faire un retour sur votre produit.

Comme évoqué lors de notre échange, les batteries pleinement chargées (comptez environ 6-7h), disposeront de l'autonomie suivante, selon l'intensité :

Intensité faible - 6 à 7 heures d’autonomie
Intensité moyenne - 3 h 30 à 4 h 30
Intensité élevée - 2 à 3 heures

Ces valeurs étant données à titre indicatif dans des conditions optimales d'utilisation, elles peuvent changer en fonction des conditions climatiques et du produit chauffant.

Effectivement, le froid intense impactera les performances de la batterie (elle s'épuisera légèrement plus vite), le choix d'un powerbank disposant d'une capacité plus grande pourra vous aider.

Nous sommes ravis d'avoir pu échanger avec vous et vous souhaitons une belle journée !

L'Equipe G-Heat

Cordialement,
L'Equipe G-Heat

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