G2G Reviews 

58,170
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,725 reviews, reviewers had a great experience with this company. Regular customers frequently praise the extremely smooth transactions and incredibly fast service provided when buying various digital goods and online services. People often mention that support representatives are exceptionally friendly, highly helpful, and always quick to respond to any questions, concerns, or technical issues. Some reviewers were not happy with misleading product descriptions, unexpected account bans, and receiving items that did not match what was advertised. Consumers also noted significant challenges when trying to resolve disputes or deal with customer support teams during complicated warranty claims and refund requests.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times, professional support, and... See more

Product

Consumers find the product to be a mixed experience, as while many reviewers praise the helpful sellers and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report that... See more

Response time

Users describe ambiguous interactions with response time, as many reviewers highlight extremely fast... See more

Website

Reviewers mention ambiguous feedback about website, with some consumers praising the platform for offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly such a good website to buy accounts from, I would have rated it 5 stars but one thing I don’t like about it is if I want to buy a steam account(which is the main thing I buy from there) I c... See more

Company replied

Rated 4 out of 5 stars

I’ve contacted G2G several times, and every time, their support team has been available, responsive, and helpful. They always take the time to understand my issue and resolve it as quickly as possible... See more

Company replied

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 5 out of 5 stars

Very easy to work with and good communication throughout the process. I was able to set my own play schedule and he would play when I was offline, so my normal playing time was not interrupted. I will... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(58,170)

7,092 reviews in the last 12 months

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ban

Rated 5 out of 5 stars

Babysteps the reliable!!

Babysteps is a wonderful seller. Quick, timely, and always conscious of being ban-smart! Made over 5 purchases and all have been sucessful

June 3, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for taking the time to review us. We greatly value your patronage and support. Come back and shop with us soon!

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Rated 1 out of 5 stars

BAN & LOST EVERYTHING

Hello,

To start, the amount of gold in this bank showed on the site is fake. It tooks a week to have everything, so his stock is not real.

Then, 6 days later, when I receive all my golds, I got banned for 2 weeks by Blizzard, they took back everygold I bought, and I've lost my real euros.

So, the best advice is to choose another seller.
I've send them a message to find a solution, because they got the euro money without difficulties, but i've face the big issue alone. I don't have any hopes, but let's see.

May 24, 2022
Unprompted review
G2G logo

Reply from G2G

We are sorry to hear about your experience with this order. Kindly respond to Ticket ID 1668821 by providing the following so we may probe further:
Email received from Blizzard, showing the email subject, Account name, sender, recipient, date & time, whole content.

Rated 5 out of 5 stars

Great team

I always buy from these guys whenever they have stock lol. Ban-free gold. Still going strong, keep up the great work.

May 9, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to thank you for your support. We look forward to serving you for many years to come :)

Rated 1 out of 5 stars

My account got banned after this…

My account got banned after this transaction. I believe it was because they sent big amounts through the mail. I received an in game mail with 25,000gp. I think this was too much and caused the ban.

May 6, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

I received a 13 day ban

May 4, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

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Rated 3 out of 5 stars

Good till it wasn't

all went smooth and quick, i was just very surprised with shipment of 30k in one go.
Seems so was blizzard since just got 2 week ban.

First time i didn't not use my trusted source buying and it didn't pay off. Very unfortunate.

April 30, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

TRASH PLATFORM

I'm sorry but this platform is absolute trash. I purchased an account which was stollen back by the original seller 1 month after the transaction. Customer service can't do anything and they won't even ban the seller.

TRASH! AVOID AT ALL COST!

April 22, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. As the insurance which you and the seller agreed on during purchase has lapsed, we can no longer assist you to probe on the issue. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.

Rated 5 out of 5 stars

Got what I ordered

Got what I ordered. So far no ban. Will hopefully get from these guys again

April 21, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for taking the time to rate us. We are glad everything went smoothly for you. Do come back soon :)

Rated 5 out of 5 stars

Definitely Recommended.

Going to give these guys a 5 star review, gold prices double-tripled in price RIGHT after I ordered due to a bot ban and the GM's making it harder for them to deliver. Not only did they honor the order, taking a direct loss in the process, they also delivered in a timely manner.

March 13, 2022
Unprompted review
G2G logo

Reply from G2G

We are pleased to know that you enjoyed shopping with us. We hope to have the pleasure of serving you again. Have a great day ahead :)

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Rated 1 out of 5 stars

Do NOT purchase from here - Flagged for RWT

UPDATE: Still very unhappy with the company response - and too boot, mysteriously after this review I start getting notifications that my email attached to this account is being attempted to be logged in to from across the world. I wonder why.

I was told purchasing off this website would not get you flagged for RWT, especially for the small amount I purchased.

My gold was delivered quickly with good communication, but I was flagged with RWT and luckily did not receive a ban. I've messaged the trader and was left on read. DO NOT buy from this trader if you don't want to get a RWT strike or potential ban. Very unsatisfied.

February 22, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Most dissapointed support i have ever had, except for one seller.

This company sees the buyer on their platform as just a number. I am almost guessing that most of the 5 star reviews are fake. Sellers take way longer than the advertised 1h delivery speed. The seller sells account, just to steal them from the buyer and act like nothing happened.

When u report the order wich is already taking 5 hours, u get an email that goes like this:
"Dear user

Please be informed that this is a system notification for your ticket.

The investigation is completed and you can check the previous responses. Any future response to this ticket will not be entertained."

In other words: "shut up, don't try to message us. We won't respond."

ALSO be aware that they don't refund you in real money, but just their store credits. This way they trick you in still buying from their platform. Sadly a well known scam.

tldr: As of now i needed to send a bunch of proof videos/photo's. And they ask me to give the seller another 24hrs. For some reason the orders status is now "Order completed".
This is getting insane. More info in the edits!

**EDIT: I still needed an account so I messaged some of the resellers. OctopusBlacK really helped me out and even delivered the account within 30 minutes. So for him 5 stars!

***Edit 2: if a sellers status is online, then i asume they are online. When a seller responds to me, then i asume they are online. This problem didnt happen once, it happens almost everytime. When the buyer cancels because it takes to long, the seller can just dismiss.. Reporting seemingly doesn't matter. Trying to debunk my review and than say "we are sorry" is strange.

****EDIT 3:
Didn't think it could go worse, but it just did..... Account got banned and I was just completely done with all of this so I messaged g2g. But offcourse to no help. They just say contact the seller and wait 48 hours. After 48hrs no reacting, wellll than i can try us.

*****Edit 4:
Well.... 48 hours later and still nothing. Escaleted it and i am now waiting for their conclusion. My hopes of getting my money back is gone.

*****Edit 5:
Now they ask me to give the seller another 24hrs and to give them the username/password... Strange.. so I made a screenshot and blurred some parts out. They also asked for a video of the in-game ban pop-up, the ban email and a video of me logging into the social club account. It feels like I'm talking to the police, where I need to proof that I'm innocent.

AAAND i found out why the order is completed.
" We regret to inform you that we are unable to refund this order in accordance to our Refund Policy as the order has already completed. Please reach out to the seller directly using G2G chat to resolve issue."
to be clear, the seller hasnt been online in about 48hrs and i didnt click complete. g2g just tought they were being smart and hoped i wouldnt notice.

PLEASE STAY OF THIS SITE.

January 21, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention as your feedback is instrumental to us. We are aware that you are facing some delay in the delivery of your order. As an open marketplace, we welcome all sellers and buyers whom are based globally to trade freely on our website. As such, the delivery time may be affected a few factors such as timezone differences, online status, server supply and demand, as well as the performance of individual sellers.

You may also reach out to the seller directly using the Chat function to check for stock availability prior to placing order.

Your order has been successfully delivered and we have conveyed your feedback to the sellers to look into the reported issue so they may comply with delivery guidelines. Once again, please accept our apologies for the inconvenience this has caused you.

Rated 5 out of 5 stars

quick delivery, quick ban

quick delivery, 3 separate trades to keep values low.

And banned 3 days later

January 17, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for your review, we are pleased to have you as a satisfied customer :)

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, no ban received.

December 31, 2021
Unprompted review
G2G logo

Reply from G2G

We are delighted to know that everything went smoothly for you. Hope to see you again soon :)

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Rated 1 out of 5 stars

Caught.

Gold came through fine. A week later a 2 week ban came. This seller is either on a watchlist o they got caught and their customers did as well.

December 25, 2021
Unprompted review
G2G logo

Reply from G2G

Thank you for writing to us about this issue. You may click on the Report button in your order page to submit a complaint. Do remember to attach the screenshot of the notification from the Gamemaker so we can look into it. Thank you.

Rated 1 out of 5 stars

Scammed and G2G don't care.

Usually have no problem buying from here but a couple of weeks ago I bought an account, it worked for the first days but 6 days after the purchase the previous owner took back the account, I obviously contacted the seller with the information and he said he would get the account back for be. After more than a week he said that he was unable to get the account back to me. Because it took him so long my warranty had ran out and I was no longer entitled to a refund.

Really bad customer support from G2G as well as they had no interest in investigating and considering a refund.

This site is great when it works but there are so many scammers that G2G just won't ban and even if they ban them they don't stop them from creating new accounts. Their refund policy is garbage considering the website is built on a player to player system. After that 72 hours the previous owner can just easily take back the account, keep the money and won't get banned because if you contact support they will just leave you and automated message that they can't do anything because you're warranty has ran out.

A truly broken market place, do not recommend buying from here, instead I would pay the little extra to get account, in game currency etc from trusted websites.

Please, buy through paypal if you wanna give this website a shot because you have the rights to a refund if the product you received gets taken back and paypal will happily refund you if you provide them with evidence.

*Regarding the response from G2G* If you actually read the review you would understand my issue. He took back the account after the warranty was over and I already confirmed I received the product. This is a incredible unthoughtful response and this just confirms you have no regard for the consumers best interest.

Order ID: #28955737

December 21, 2021
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have checked your order #28955737 and it was delivered to you on December 6, which you have confirmed the receipt. As the insurance which you and the seller agreed on during purchase has lapsed, we can no longer assist you to probe on the issue. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.

Rated 1 out of 5 stars

Vendor failed to deliver purchased…

Vendor failed to deliver purchased quantity in single transaction. Repeated transactions flagged account and resulted in ban and removal of all currency. Use at your own risk.

November 16, 2021
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Got a 3-day ban and my gold was taken…

Got a 3-day ban and my gold was taken away.

November 7, 2021
Unprompted review
G2G logo

Reply from G2G

We are sorry to hear about your experience. Please click on the "Report" button in your order details page and provide the evidence so we may look into it. Thank you.

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Rated 5 out of 5 stars

Fast and accurate

Fast and accurate. No ban already sold all cars still no ban. Trusted seller will buy again when I run out of money.

Tx.usa.

September 26, 2021
Unprompted review
G2G logo

Reply from G2G

We are happy to know that you enjoyed shopping with us. Looking forward to having you as one of our valued customers for many years to come :)

Rated 1 out of 5 stars

risky

got a 3 day ban, no refund, lost gold.
risky business

August 15, 2021
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 5 out of 5 stars

Quick and efficient delivery

Quick and efficient delivery. Unfortunately it was tracked, and I got a 4 day BAN and loss of all the gold I bought. Mail based gold delivery for 3k of gold triggered the ban. Seller was awesome, Blizzard got me though.

August 9, 2021
Unprompted review
G2G logo

Reply from G2G

We thank you for your thoughtful review. It is our pleasure to be able to meet your needs in those areas mentioned. Hope to have the opportunity to deal with you again soon :)

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