G2G Reviews 

58,029
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

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Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(58,029)

6,937 reviews in the last 12 months

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payment

Rated 5 out of 5 stars

Great market

Been using it for a while now, it has a lot of digital goods and I almost always find what I look for, also supports a wide variety of payment methods. Defenitely will keep using it.

December 18, 2025
Unprompted review
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Reply from G2G

We're thrilled by your satisfaction. Your feedback fuels our passion for excellence.

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Rated 1 out of 5 stars

SCAM COMPANY

I paid through bitcoin but my transaction was held under review so the bitcoin didnt transfer over until after the payment timeframe had expired.

so i then provide g2g with every exact detail and proof that they possibly needed.

they replied through email to tell me that there is no balance in there payment account, even tho the transaction has been confirmed on the blockchain for nearly 2 days now.

Then they had told me that i sent the payment to the wrong address when i clearly have 2 screenshots, with the payment window that has the address im supposed to send it too then my payment confirmation with the same address.

i asked a few people if they think i would get my money back and i was told “definitely not due to there a scam company”

DO NOT BUY FROM THIS COMPANY

Heres my, (Ticket id: 4961552) if g2g really want to solve the issue, which i doubt they will.

December 19, 2025
Unprompted review
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Reply from G2G

We understand your concern regarding your Bitcoin payment. After a detailed investigation into Ticket 4961552, we confirmed that the funds were sent to an incorrect address, which is why they did not reflect in our system.

Because blockchain transactions are irreversible, we cannot recover funds sent to the wrong destination. We are a legitimate marketplace and always aim to assist, but we must emphasize double-checking addresses before confirming payments. We appreciate your understanding.

Rated 1 out of 5 stars

Dont fall for this trap they will…

Dont fall for this trap they will eventually take back what they offer after they receive the payment, its just a scam

December 19, 2025
Unprompted review
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Reply from G2G

We’re sorry for any inconvenience you may have experienced. Without an order number, we’re unable to verify your case. Please consider updating your review or reporting the issue directly at https://support.g2g.com/en/support/tickets/new for further assistance.

Rated 1 out of 5 stars

I am an old seller of this page

I am an old seller of this page. This page protect customer and if customer used our service. Then they will write the ticket, supporters will refund all of money to customers. And they ban me, said i need to wait 6 months for release my payment. Then now after waiting 6 months. I contact supporters but they ignoring me lol they take our money and not release. And in time I sell on web. They stole 3 orders of me and never release even the customers dont report, they just take it away and no release
As you can see, they ignoring me on this review even dont ask me about the ID case lol

December 18, 2025
Unprompted review
G2G logo

Reply from G2G

We take marketplace integrity seriously. Your funds were frozen because sending family invitations for gift card orders violates our safety rules and led to multiple complaints. We have already released 50% of the balance as a gesture of cooperation.

However, due to the high volume of reports against your account, the remaining funds must stay held for the full 6-month period to cover potential chargebacks. We are not ignoring you; we are simply following our security protocols.

Rated 5 out of 5 stars

YOUTUBE

Good day

I would like to recommend this seller to all of you, he is great, really great

chat interaction was fast, communication was great, he answers everything or if there is a problem he also helps and explains,

on my side there was a problem with the payment but I solved it through g2g support and we started writing right away

I will definitely buy something else in the future

on my side everything was great

thank you

DENIS

December 17, 2025
Unprompted review
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Reply from G2G

We greatly appreciate your feedback. We are delighted that we are able to meet your standards in the given criteria. Hope to keep on improving!

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Rated 5 out of 5 stars

This was by far the fastest seller ive…

This was by far the fastest seller ive dealt with yet, the communication was easy, the payment was easy, meeting up and recieving the product was easy. it doesnt get any better then that when it comes to purchasing product. THANK you

December 13, 2025
Unprompted review
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Reply from G2G

Thank you for the kind review. Your support to G2G is very much appreciated. Have a great day ahead.

Rated 2 out of 5 stars

Stuck in verification loop, tickets auto-closed, payment pending – I just want a refund

I’m writing about my recent experience with G2G.

I placed an order and paid by card. I received the “Payment has been received” email from G2G, but on the website the order is stuck on “Verifying payment”. The seller confirms they never received the money, while my bank/Wise shows the transaction as pending/awaiting merchant.

The system keeps asking me to update my phone number to match a Belgium payment country, but I live in another European country and my phone number is already verified in my G2G account. I do not have a Belgian phone number.

I opened a support ticket (ID: 4937502) explaining all of this, but I only received copy-paste replies telling me to update my phone or upload documents, and then the ticket was automatically closed without actually addressing the issue. My last ticket was even closed immediately with no response at all.

Because the replies look automated and there is no real human review, this website does not inspire the level of trust needed for me to upload personal documents or ID for verification. I do not feel safe sharing sensitive documents with a system that just auto-closes tickets instead of properly investigating the problem.

At this point I no longer wish to proceed with this order. I have clearly requested a full refund and the cancellation/voiding of any pending authorization, but so far I have not received a proper resolution. The payment is still pending, the order is not delivered, and support has not provided a clear answer.

Based on this experience, I cannot recommend G2G to other users.

L.E: I received the refund automatically, not because someone took care of it.

December 9, 2025
Unprompted review
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Reply from G2G

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your payment source. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

Rated 1 out of 5 stars

Buyer only activated free LinkedIn trial instead of paid 1‑month subscription

The buyer (NapaExtra) ordered a 1‑month paid LinkedIn subscription for $10 but only activated LinkedIn’s free 1‑month trial and claims that fulfills the order. This is not what was purchased and is misleading.

I requested proof of an actual payment to LinkedIn, but the buyer refuses and keeps insisting the free trial is enough.

December 8, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with us will better reflect our commitment to your satisfaction.

Rated 1 out of 5 stars

I bought giftcards from g2g.com and the…

I bought giftcards from g2g.com and the payment went through from my end and the payment page remained pending till the processing page said the payment has expired I go back the previous page and make payment I'm so disappointed with them mind you its my first purchase on the site 🤧🤧lost 359$ on my birthday ivetried reaching out through support and to the seller but all in vain ,,,I want my money back

December 7, 2025
Unprompted review
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Reply from G2G

We’re very sorry to hear about the difficulty you experienced and understand how upsetting it must be to lose funds, especially on a special occasion. After reviewing your case, it appears the payment was mistakenly sent to an incorrect address that does not belong to our payment provider, which is why it could not be processed or refunded. We understand how frustrating this situation is, especially for a first purchase, and we truly empathize with your disappointment. We strongly recommend verifying payment details carefully in the future, and we remain committed to assisting buyers whenever issues arise on our platform.

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Rated 1 out of 5 stars

awful

awful. website is operated with no human support, only AI chat. Support e-mail is unresponsive. They first accept payment then run the KYC!!! in what universe this is normal? in none.

December 8, 2025
Unprompted review
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Reply from G2G

We’re very sorry for the frustration this caused and understand how concerning it can feel when the process doesn’t meet your expectations. Please be assured that your order has been successfully processed, delivered, and your eKYC has been approved. Our system requires KYC verification to ensure secure and compliant transactions for all users, which sometimes happens after payment is submitted. Your feedback is important as we work to improve responsiveness and clarity. Thank you for your patience and for completing the verification to secure your order.

Rated 5 out of 5 stars

The website has trusted sellers with…

The website has trusted sellers with proper support. The payment methods are secure. The product delivery was instant. The website provides a platform to communicate with sellers.

December 6, 2025
Unprompted review
G2G logo

Reply from G2G

We're grateful for your trust and your feedback. It's our pleasure to serve you.

Rated 1 out of 5 stars

Feels Like a Scam – 3 Days With No Response

I made a purchase on G2G 3 days ago. The payment was taken instantly, but they put it under “verification” claiming my phone number didn’t match my billing — even though it did. They told me to update my number anyway, so I used my second number. Nothing changed.

They said the review could take up to 48 hours, but it has now been 3 days with no update, no refund, no support response. I emailed them from the start asking to cancel and refund the order because I didn’t want to wait, and they still ignored me.

Their website claims everything is instant, yet they leave customers waiting for days with no explanation. At this point, the service feels like a scam.

I strongly advise people not to buy from this website.

November 30, 2025
Unprompted review
G2G logo

Reply from G2G

We’re very sorry for the frustrating experience and the delay you encountered. Your order required eKYC and mobile phone verification to proceed, which is a standard process to ensure secure transactions. Since you requested to cancel the order, it has been canceled and refunded to your original payment method. We understand how upsetting it can feel to wait without updates, and we apologize for any lack of clarity or delayed response. Your feedback is important, and we will continue working to improve communication and processing times so that future orders can be handled more smoothly and transparently.

Rated 5 out of 5 stars

Best website for game boosting

I recently had a great experience with g2g.com! The site is user-friendly and offers a wide variety of services for gamers. I found what I needed quickly, and the payment options were seamless. The customer support team was responsive and helpful. I highly recommend g2g.com for any gamer looking to enhance their gaming experience!

December 3, 2025
Unprompted review
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Reply from G2G

We're grateful for your trust and feedback. Your satisfaction is our top priority.

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Rated 1 out of 5 stars

Used to be good, but not anymore. Customer service dissapeared.

Be careful when buying in G2G. It has been a bad surprised for me that what used to be a good service is not there anymore. I bought something from one very highly ranked seller, just to find that the account delivered was incomplete, and missing neccessary information. The seller has now completely dissapeared after the payment went through. They come online, and I've been chasing them for several days, but won't reply to any of my messages.

I decided the best way was to contact G2G customer services through a TT, to find that G2G won't look at the ticket, more than 48 hours passed without any input whatsoever. I have purchased from other channels (even from Z2U) and never had this problem before, not with the seller not with the platform. Unfortunately, and unless is a 1 off key, G2G is not the place for purchasing other services.

Be warned.

EDIT: Well far from helping and after 48h to address the ticket, G2G, while provided all information at hand, videos of access to account, pictures and clear explanations of the issue at hand and the failure of the seller to deliver the product correctly, etc, seems to just try to show they provide support, but are just getting me nowhere, and it feels more like a tactic to delay you or just make you decide to stop chasing support. For the time being I'm raising a challenge with my credit card company to stop the payment from being processed. I suppose that might make them care for this.

EDIT2: You seem to care, but it's all facade, the reality is that the moment you admit a product as delivered, whether the service is correct or not you've lost your money, you buying something with you that is not a single code is a high risk. Your seller are unresponsive and yet you don't show measures to control this situation. With that in mind my advice to people buying from you is that if you buy something and you are not 100% sure this is what you wanted, immediately cancel your purchase and escalate, otherwise the moment 48h-72h pass and they admit this as delivered, you've lost your money for good. I'm not for sure buying anymore from G2G that's for granted. At your own risk people.

December 1, 2025
Unprompted review
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Reply from G2G

We’re very sorry for the frustration and inconvenience you’ve experienced. We understand how disappointing it is to receive an account that does not meet your expectations. In this case, the account delivered only had one server, and the seller did not mention or guarantee multiple servers in the product description or during the chat. We know this is frustrating, especially after making a purchase from a highly ranked seller, and we appreciate the effort you put into providing detailed evidence. Your feedback is valuable and helps us emphasize the importance of accurate listings and communication for smoother transactions in the future.

Rated 5 out of 5 stars

Its a merchant based website so expect some scams

You may experience scams on here so make sure the person has good reviews beforehand, but if you buy from reputable people then you will be fine and receive the product you ordered some tips to avoid scams are
"would you trade for the account outside of the website?"
"can you send me the payment first since the system is bugging"
or too good to be true sales

December 2, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for taking the time to share your experience with us. We're delighted to have you as a satisfied customer.

Rated 1 out of 5 stars

Don’t use this site if you value your…

Don’t use this site if you value your time and money.

I completed an order, delivered the product fully and the buyer confirmed it in chat with “thank you”. I have full proof of delivery, including trade screenshots and confirmation from the buyer. But because the buyer forgot to press the confirmation button, the system automatically refunded the money back to them.

For the last 5 days I’ve been trying to get a real response from support. Instead of reviewing my evidence, they keep sending the same generic template messages and completely ignore the actual problem. No one even looked at the proof I provided. The buyer received the product and I lost the payment.

This is unfair treatment of sellers and shows how unsafe this platform is. If something goes wrong, you will get automated replies and zero real help.

Be careful — you can lose money even if you do everything right.

December 2, 2025
Unprompted review
G2G logo

Reply from G2G

We’re very sorry for the frustration this situation has caused. We understand how upsetting it is to have completed the order with full proof of delivery, only for the system to automatically cancel and refund because the confirmation button wasn’t pressed. In this case, the order has been refunded to the buyer’s store credit, but unfortunately, the balance is currently insufficient to rollback the transaction. We recommend reaching out directly to the buyer so they can place the order again, allowing you to complete the delivery. We appreciate your patience and understanding, and your feedback helps us improve the system for smoother order handling in the future.

Rated 5 out of 5 stars

what made it great was the fact the…

what made it great was the fact the payment wasnt immediately handed over until i knew i had what i was paying for, alot of places can scam the customer by doing this. it was very great!

November 29, 2025
Unprompted review
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Reply from G2G

Thank you for taking the time to share your experience with us. We're delighted to have you as a satisfied customer.

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Rated 5 out of 5 stars

Iptv

Everything is fina from payment to delivered, very smooth.

November 18, 2025
Unprompted review
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Reply from G2G

Your feedback is a reminder of why we love what we do. Thank you for choosing us!

Rated 1 out of 5 stars

My account was banned after receiving…

My account was banned after receiving skins from G2G!
"After investigation, it appears your account was suspended for receiving fraudulent gifts. The account that sent the gifts is currently under investigation for payment issues."

November 18, 2025
Unprompted review
G2G logo

Reply from G2G

We’re sorry to hear about your account issue and understand how stressful that must be. To look into this properly, we asked for proof of the ban so we could verify the situation and assist further. Since no response was received within 48 hours, the case was closed in accordance with our standard process. Please know that we take reports like this seriously, and your feedback helps us continue improving the support experience for all customers.

Rated 1 out of 5 stars

A lot of scammers and g2g does not care

I've bought around 50 different games and accounts on this platform but recently i got scammed 8 times, first after a month the account was pulled back by the original owner (turns out the seller sold me a stolen account) Upon confronting the seller about it he responded with "It's been a month, you can't get a refund anyways" So he basically admitted to selling stolen accounts LOL

Other times i would just buy an account and it would be either pulled back or payment for the game on the account would get charged back after a month, and g2g doesn't care at all, tried contacting them many times, providing proof etc. to no avail.

And then today same thing happened to me but the account i bought was already banned, so I messaged the seller and asked him about it.
Instead of handling it in a normal manner he started gaslighting me and basically spamming over and over again that it is me who banned the account (even tho i provided him with timestamps and logs from both g2g and the email proving that i bought the account and logged into it 5 minutes later) So there was no way for me to ban it.

Disputed the payment with g2g, I will update the review once they refund the payment or maybe they will take the scammers side, we will see what happens.

ANOTHER UPDATE:

I contacted g2g once again since they responded with such request to this review, i will let you guys know how it went.

November 15, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for your review. Our support team reached out to continue the investigation but did not receive a response within 48 hours. The case has been closed accordingly. Your feedback is appreciated and will help guide our service enhancements.

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