G2G Reviews 

58,005
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(58,005)

6,927 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
scam

Rated 1 out of 5 stars

scam website

they took the money and after that decided to ask me for kyc full pictures for a 10 dollars order do not reccomend use z2u instead

March 22, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Matylda Berło,

We understand that being asked for KYC verification can be inconvenient, especially for smaller orders. These security measures are essential for maintaining a safe marketplace for all users. We appreciate your patience and cooperation in helping us ensure the security of every transaction.

Advertisement
Rated 1 out of 5 stars

Sellers Recovering Sold Accounts After Guarantee Period — Repeat Scam Experiences

I have been scammed multiple times on G2G by sellers who recover accounts after the 14-day guarantee expires. When I contacted support, they refused to help citing the expired guarantee window — despite clear evidence of fraud.

To make things worse, the platform does not allow buyers to update their feedback. So when you get scammed after leaving a positive review, you cannot warn other buyers. This directly allows scammers to keep their high ratings and continue targeting new victims.

G2G does not protect its buyers. Use this platform at your own risk.

January 23, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Houssam, thank you for sharing your experience. We sincerely apologise for the frustration caused by this situation. Our support team has already reached out to you directly regarding your case and we hope to have a resolution for you very soon. Please feel free to respond to our message or contact us at support@g2g.com if you need any further assistance. We appreciate your patience.

Rated 1 out of 5 stars

g2g support helping buyer with scam

G2G has robbed me as a seller. This is beyond disgusting and honestly just sad. I’m still in disbelief. i have been selling with g2g and has been a verified seller since 2018, but on march 3 buyer made a false report that account doesnt work after delivery, ( i asked him multiple times to let me login to the gmail to prove it, but he always refused because he was lying) i won the dispute and g2g support informed me, after uplaoding all the evidence , Now suddenly, 16 days later (March 20th), I get an email saying they refunded the order because the recovery details are “incorrect.” Someone needs to explain how this makes any sense. The buyer had full access to the original email and complete control over the account, yet G2G still decided to refund him.

The level of incompetence and unprofessionalism here is unbelievable. I’ve lost both the account and the money, and G2G support has basically helped the buyer scam me.

Truly disappointing. After being with them since 2018, I will not be doing business here anymore.

March 20, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your experience, nadem ansari. We understand your frustration as a long-time member of our platform, and we appreciate your loyalty over the years. Our team has carefully reviewed this case and made a decision based on the evidence and information available. We understand this outcome was not what you expected, and we are sorry for the disappointment. We value all members of the G2G community and our support team is committed to making fair and thorough assessments. If you have additional information or concerns, please do not hesitate to reach out to our support team for further discussion.

Rated 1 out of 5 stars

Support is very bad in terms of buyers…

Support is very bad in terms of buyers they only support sellers if you provide proof also they will ask you to provide an one other one other until you only quit scam website don't buy

March 12, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Raghavendra,

We apologize for the frustration caused by our evidence requirements during the dispute process. We understand it can feel repetitive, but these steps are necessary to ensure a fair investigation for everyone involved. We appreciate your feedback and will look into how we can make this process more efficient for our users.

Rated 1 out of 5 stars

Platform itself isn't necessaryly a…

Platform itself isn't necessaryly a scam, but most sellers on there seem to be.

March 18, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Sebi,

We appreciate you sharing your feedback regarding your experience with sellers on our platform. We strive to maintain a safe and reliable marketplace for all users. If you have encountered a specific issue with an order, please provide the details or an Order ID so we can investigate and take appropriate action to ensure our community standards are upheld.

Advertisement
Rated 1 out of 5 stars

Scammers take my money and not give me…

Scammers take my money and not give me service that i pay for it i i contact the support 5 days without any answer just scam trash site

EDIT after this scammers reply

I sent them all the proofs but nothing and the end just scam me and take my money don't believe this trash scammer don't reply me with this dirty word i want my money back thief

March 17, 2026
Unprompted review
G2G logo

Reply from G2G

Hi jon snow,

We sincerely apologize for the lack of response from our support team and the issues you've faced with your service. This is not the level of service we aim to provide. Please share your Order ID here so we can immediately look into your case, investigate the delay, and work toward a resolution for you.

Rated 1 out of 5 stars

The worst site I've ever seen in my…

The worst site I've ever seen in my life. I opened a dispute through PayPal and now they're asking me to pay 50, so 15 x 2 because I bought more items on the site even though my dispute was open. In short, a huge scam. He's asking me to pay €15 x 2 + €20 for the cancellation fee, I've never seen anything like it

March 15, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Elm Loulou,

We are sorry for the confusion regarding the fees mentioned. When a dispute is opened externally, it can impact the automated processes of our marketplace. We would like to clarify the situation and look into the specific charges you've encountered. Please provide your Order ID or account details so our team can review the case and provide a clear explanation of the next steps.

Rated 1 out of 5 stars

Beware of this scam seller

Beware of this scam seller! ===> ( Sell_19 ) He gives you the account and then takes it back after a while because it's linked to his phone number. He sells Clash of Clans accounts.

March 15, 2026
Unprompted review
G2G logo

Reply from G2G

Hi AZIZ,

We are sorry to hear about the trouble with the account recovery. Please be assured that our team is currently conducting a thorough investigation into the seller's actions. We will provide an update as soon as the review is finalized to ensure a fair resolution.

Rated 5 out of 5 stars

Absolutely not a scam

Absolutely not a scam, it is really trusted and recomended!

March 15, 2026
Unprompted review
G2G logo

Reply from G2G

Your support and feedback are invaluable to us. We can't thank you enough!

Advertisement
Rated 1 out of 5 stars

Yet another scam on G2G—this site is full of scammers

Yet another scam on G2G-this site is full of scammers

March 15, 2026
Unprompted review
G2G logo

Reply from G2G

Hello asd,

We are sorry for the disappointment regarding the account description. Following our investigation into the discrepancy, we have cancelled the order and issued a refund to your Store Credits. We are taking steps to ensure all listings on our marketplace accurately reflect the products being sold.

Rated 1 out of 5 stars

Do not trust G2G or their scammer sellers, you will not be supported when you are ripped off

Scammed by a seller who promised an annual subscription but just bought a $1.99 month's trial to get a positive review, then left me with an expired account.
BUT more importantly, G2G have refused to help me, making the complaints process very difficult and protecting the scammer.
The scammer has many reviews complaining about being scammed but G2G have done nothing, maybe because they protect the scammers to keep their commissions.
I have provided all the evidence I can to show the scam, but keep getting pushed back asking for impossible evidence (they want "live" proof that I changed the email on the account from the scammer’s to my own, which is literally impossible). I’ve shown them screenshots from the G2G platform of the seller admitting the account expired (so was not an annual sub), and asked G2G to get proof from the seller that they sold me the annual product. G2G have not bothered to do that. Avoid.

March 1, 2026
Unprompted review
G2G logo

Reply from G2G

Hi d barber,

We apologize for the difficulty you've faced with your subscription and the evidence requirements during the dispute process. We understand that providing certain types of proof can be challenging. We have noted the details of your case, and while the current resolution stands after our review, we are taking your feedback seriously to learn and improve our internal processes and vetting standards for the future.

Rated 1 out of 5 stars

G2G Trendata SCAMMER

Hello,

I just want to WARN you to NOT BUY any accounts from "Trendata" reseller from g2g, he is a SCAMMER.

I bought an cs2 steam account, he gave me an account after 3 hours of waiting with phone number protection, he let me play 3 weeks on that account and after that he recovered his account.

SO DON'T BUY FROM THIS KID!
SCAM SCAM SCAM SCAM SCAM

February 7, 2026
Unprompted review
G2G logo

Reply from G2G

Hello Antonio,

We are very sorry to hear about the issues you faced with the account recovery. Marketplace safety is our priority, and following our investigation into the seller's actions, we have cancelled the order and issued a full refund to you. We have noted this incident to improve our seller vetting standards.

Rated 1 out of 5 stars

SCAM DONT BUY

SCAM DONT BUY I

I DID CONTACT BTW MY TICKET NUMBER
Your Ticket ID: 5221868

Ticket Received 5221868 - Scammer
Inbox

G2G Support Center
Thu, Mar 12, 1:40 PM (5 days ago)
to me

Dear G ANIR,

We would like to acknowledge that we have received your request and a ticket has been created.
One of our agents will be in touch with you shortly to help you with your request.

Please reply to this email directly if you wish to follow up on your inquiries. Do not create multiple emails as this may cause a delay in responding to your inquiries.

Thank you for your cooperation.

HERE READ THIS IS THEIR AUTOMATION ITS BEEN TWO WEEKS THEY DIDNT REPLY

March 13, 2026
Unprompted review
G2G logo

Reply from G2G

Hi G ANIR,

We are sorry to hear that you feel this way about your experience. We are committed to providing a safe and transparent marketplace for all our users. If you have encountered a specific issue with an order, please provide the Order ID so we can conduct a thorough investigation and assist you further.

Advertisement
Rated 1 out of 5 stars

HUGE SCAM ALLOWS SELLERS TO SCAM BASICALLY EVERYTHING WITH NO CONSEQUENCES

G2G Allowed a seller to profit of my time and skill at overwatch, i bought an account from "Inzoo" a which i thought was a reputable seller on G2G. I was very mistaken, i bought a predicted bronze account on the game overwatch, as my main account had been voice banned for 2 months. I started playing on the account a lot and i won a lot of games getting the account to, Masters 4 (Support), Diamond 2 (Damage), Diamond 1 (Tank) I grinded on this account and i mean grinded. The seller then after around 2 weeks of purchase the seller logged into my account to and i quote "check something" as he said this i went to see if the account was still there and it was gone, he had used the original email address to gain access to the account, he then went on to list my stolen account for $35 on the same G2G seller profile. I already had all chats and logs documented for G2G support. After trying to plead with seller and ask for it back, he would just lie and delay the whole situation. I contacted G2G support, to my surprise it took over a week to even get a answer from a real human being and not just a automated chatbot. Once i was in contact with support, i told them everything that had happened and they said they would get back me in 72 hours. No action was taken against the seller, i was refunded my $2.15 and the seller was free to sell my account for over $33 profit and fraud me out of my time and my skills. G2G have acted horribly and i mean horribly i have been ignored, been told i should be happy with the outcome, they have just been the most unhelpful customer support service ive ever seen. STEER AWAY FROM THIS SITE, THEY ARE GREEDY, THEY PRIORITIZE SELLERS OVER BUYERS, NO PROTECTION AT ALL FOR BUYERS. SCAM SITE. AVOID

March 13, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Lenny Morris,

We hear your frustration regarding the Overwatch account and the significant effort you put into it. It is distressing to hear about the seller's actions. While we aim to provide fair resolutions based on our marketplace policies, we understand that the outcome in this instance felt insufficient. We have noted the details of your case, and while the current resolution stands after our review, we are taking your feedback seriously to learn and improve our internal processes and vetting standards for the future.

Rated 1 out of 5 stars

Slow customer support and sellers retrieving their sold account

Don't fully trust the sellers of this website they will scam you, The seller of a account change back and retrieve the email they have sent me and change it and I can no longer have access to it. Ive contacted the seller but not to my surprise they never respond back to me after this happened. Fair warning dont expect that everything you buy from this website is guaranteed safe and please always be on high alert on your transaction related purchases. Im speaking from experience and dont hope for customer support to help me in this problem because they are most likely never to respond. I am still waiting for them to respond on my ticket even though its 3 days ago in writing of this review.

March 1, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Battle Trust,

We are truly sorry for the frustration caused by the account recovery issue and the delay in communication you experienced. Please be assured that our team is currently investigating your case under ticket #5203261. We are working diligently to reach a resolution and will provide you with an update through the ticket as soon as possible. Thank you for your patience while we handle this matter.

Rated 2 out of 5 stars

Scammed in G2G several times

I have tried using G2G several times, but unfortunately I have never managed to complete a purchase successfully. Once again I was scammed by a seller and the order did not go as expected. It’s honestly very frustrating because it feels like the platform is full of scammers.

The only reason I’m giving 2 stars instead of 1 is the customer support. Every time this has happened, their support team has helped me recover my money, and the buyer protection system does work.

However, the fact that almost every purchase attempt ends in a scam or a dispute shows that there is a serious problem with seller control on this platform. It really shouldn’t be this difficult to find a trustworthy seller.

Until this situation improves, it’s hard to recommend G2G for making purchases.

March 9, 2026
Unprompted review
G2G logo

Reply from G2G

Hi asd,

Thank you for sharing your feedback and for your kind words regarding our support team. We sincerely apologize for the difficulties you faced with your recent purchases. We are pleased to confirm that a full refund has been processed for your order. Your experience is important to us, and we are continuously working to enhance our seller monitoring to ensure a more reliable marketplace for everyone.

Rated 1 out of 5 stars

A haven for scammers selling stolen accounts – DO NOT BUY

I strongly advise against buying anything from G2G. I learned the hard way that this platform completely turns a blind eye to sellers peddling stolen accounts.

Here is exactly how their scam works: I purchased an account from a seller named "Trendata" on February 11th, 2026. Literally within one day, the account was reclaimed by the seller. I complained and was given a replacement on February 13th. I thought the issue was resolved, but when I tried to log in today, I got a "wrong password" error. The replacement account was pulled right back from me too.

It is incredibly obvious what is going on here. Sellers like Trendata are dealing in stolen accounts, selling them, and then reclaiming them once they have your money. And the worst part is that G2G does absolutely nothing about it. There are countless sellers running this exact same scheme on their site. I am absolutely sure other buyers have reported this illegal activity to G2G support, yet these sellers are still operating freely and without any consequences.

G2G is facilitating malpractice and letting scammers run wild as long as they get their cut. Save your money, save your time, and avoid this site entirely.

March 9, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Goggy,

We are very sorry for the repeated issues you faced with the accounts and the seller in question. We take reports of account reclamation very seriously and have conducted a full investigation. We can confirm that a refund has been processed for your order. Your feedback is invaluable in helping us improve our vetting standards and ensuring a safer marketplace for all users.

Advertisement
Rated 1 out of 5 stars

159€ STOLEN - Technical bug & Support is lying - Ticket #5175956

SCAM WARNING - UPDATE 16/03: G2G acknowledged 'technical difficulties' in their public reply but they are GHOSTING my emails and KEEPING my 159.09€. This is pure THEFT. I have the TXID proof and I am now filing a formal complaint to the European Consumer Centre and reporting this as FRAUD to the authorities (Pharos/Cyber-malveillance). DO NOT TRUST THIS SITE. Ticket #5175956.

I am a student and G2G is refusing to refund 159.09€ after a technical crash on their website. I paid via Bitcoin, the transaction is CONFIRMED on the blockchain (TXID:
2dcf2555ba9a3b59c1fee53a388838269820d69
62023d149cb403dt4t4d04a2c).

The accounting department is now LYING, claiming I sent the money to the "wrong address", even though I used the EXACT address/QR code provided by their own payment page. If their website generates wrong addresses, it is THEIR responsibility, not the customer's.

I have provided all proofs (screenshots + TXID) but they are trying to steal my money by telling me to
"contact my bank", knowing perfectly well that Bitcoin has no bank. This is a scam behavior. I demand an immediate refund to my BTC address.

Ticket ID: 5175956

February 27, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Nathan Pedrault,

We understand your frustration regarding the payment status and the technical difficulties you described. Our payment and accounting teams have conducted a detailed investigation into the transaction details provided. While the current resolution stands based on our findings, we have noted your feedback regarding the process to help us improve our internal systems and communication for the future.

Rated 1 out of 5 stars

Payed for yearly adobe license got fake…

Payed for yearly adobe license got fake data. After payin money got fake email and password for account thats doesnt exist. Got moneyback only 80% of sum. And cant even place a rewiew at seller page after all. Scam like for me.

November 13, 2025
Unprompted review
G2G logo

Reply from G2G

Hi Andrey Sokolov,

We sincerely apologize for the issues you encountered with your order and the data provided. We have conducted a thorough investigation and confirm that a refund has been successfully sent to your payment gateway. We value your feedback and are using it to improve our seller quality control and ensure the security of all transactions.

Rated 1 out of 5 stars

Hello

Hello, I bought 3 months, but it ended in less than a month, and the 14 Discord boosts were removed. I tried to contact him, but there is no response. I will report him until he returns the remaining months. It is truly a big scam.

Do you like this personality?

March 2, 2026
Unprompted review
G2G logo

Reply from G2G

Hi xMaKaKa,

We apologize for the initial difficulty with your Discord boosts. We are pleased to see that the seller has since assisted you in resolving the issue. If you need any further help, please do not hesitate to reach out to our support team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look