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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional approach, often highlighting their kindness and clear explanations. Many people appreciate the excellent service, noting its efficiency, speed, and the overall positive experience. The communication from the team is frequently described as top-tier, with users commending their politeness and constant availability. However, some customers have expressed dissatisfaction with the product and customer service, citing issues such as delayed responses, unresolved problems, and a lack of clear solutions. There are also mentions of high sales commissions and instances where support was perceived as unhelpful or unresponsive, occasionally leading to concerns about the resolution of issues and the application of terms of service.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting fast, efficient, and helpful... See more

Product

Consumers find product experiences to be ambiguous. While some reviewers express satisfaction, praising... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers express frustration with slow,... See more

Staff

Users describe positive interactions with staff. Many customers praise the support team for being friendly,... See more

Response time

Customers had ambiguous experiences with response times. Many reviewers reported slow, unhelpful, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

There was a misunderstanding regarding the delivery time. The sales page stated it would take about an hour. In reality, it took about two days. Nevertheless, I would buy from G2G again, as I feel ver... See more

Company replied

Rated 4 out of 5 stars

My Order from the seller didnt work and wrote the Support and I got my Money in Store Credit back wich is Perfect for me But it took 72 Hours

Company replied

Rated 5 out of 5 stars

G2G is a wonderful platform, I suggest everyone to keep an eye on seller reviews and being diligent when making purchases. Other than that, this is a marketplace worth diving into as both buyer and se... See more

Company replied

Rated 5 out of 5 stars

Great experience. Some sellers on G2G are good.. The 2nd seller jiangjiang was excellent, honest, quick to deliver, and friendly/patient. They didn't scam me. Eldorado was bad experience with seller n... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

55K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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scam

Rated 1 out of 5 stars

Attention!

Attention!
This site seems to be a scam, they took my money but won't proceed my order.
Support is just copying standard letters, so there is absolutely no help at all.
Keep away!

April 24, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this to our attention. We take your feedback very seriously and apologize for the service issues you've experienced. Our support team will investigate your case. Please reach out to support.g2g.com with your order details.

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Rated 1 out of 5 stars

G2G is a scam for sellers

I started selling on G2G. I invested in accounts that I sold there. Uploaded them in G2G for auto delivery. All of a sudden they blocked my account without any reason and took all money from my account and also the accounts I uploaded on G2G.

I was growing very fast, selling accounts worth of around $300 in just 10 days without any bad reviews or unsatisfied customers.

I am still assisting those users on my Whatsapp even when i got nothing from the sale.

If you were my customer (PrimePass) on G2G and haven't heard from me since 3 days, know that G2G suspended my access so I could not reply you back.

April 21, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for taking the time to share your feedback with us. We truly value your input and take all concerns seriously. To help us investigate your case thoroughly, please reach out to our support team at support.g2g.com with your order details and a description of the issue you're experiencing. Our team is ready to assist you and work towards a resolution.

Rated 1 out of 5 stars

Place an order for star trek credits

Place an order for star trek credits, paid with paysafe and then after an hour the order was anulled, but my money was taken. I ask their chat bot about it, and it says that i should wait 14 days..14 days and then come back and send a ticket to their suport..so no i dont recomend it. A scam site trough and trough.

April 22, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Tabac Adrian, thank you for taking the time to share your feedback with us. We sincerely apologize for the frustrating experience you had with your order. Our team has investigated your case, and we are pleased to confirm that it has been resolved. We deeply regret any distress this situation caused you and want to assure you that we take all concerns very seriously. Should you have any further questions or need additional assistance, please do not hesitate to reach out to us at support.g2g.com. We hope to have the opportunity to serve you better in the future.

Rated 1 out of 5 stars

Worst platform for sellers and buyers.

Worst platform for sellers and buyers.
I was both a seller and a buyer on this site since 2023. At one point, my selling ability was blocked, with the explanation that my offer had already been sold but I hadn't removed it, or that I had the same offer as another seller, lol. I requested proof from them, but they didn't provide any. When I contacted customer support, I received a templated response and was told they wouldn't unblock me, not even providing any evidence when I requested it. Moreover, there are hundreds of sellers on their front page with identical listings. When I asked why they weren't blocking them, no one answered me. This means their rules are applied selectively – they might block someone for any minor thing, but allow others to do it. This is messed up. Never sell or buy anything here, it's a complete scam. Your account can be limited at any moment, and you'll be left with nothing, even if you're an honest person.

April 22, 2026
Unprompted review
G2G logo

Reply from G2G

Hi HighSeller, thank you for sharing your feedback. We're sorry to hear about the difficulties you've experienced as both a seller and buyer — this is not the standard we strive for. We'd genuinely like to investigate further and make things right. Could you please share your order ID or support ticket number at support.g2g.com so our team can look into this directly? We appreciate your patience and hope to turn this around for you.

Rated 1 out of 5 stars

DO NOT BUY ANYTHING FROM THIS WEBSITE — IT’S A COMPLETE SCAM.

DO NOT BUY ANYTHING FROM THIS WEBSITE — IT’S A COMPLETE SCAM.
Seller: Primeac
I’m saying this as clearly as possible — stay away from this site. This is not just a bad experience, this is straight-up fraud.
I bought a Valorant account, and within the first 2 weeks it got LOCKED by Riot Games — even though I did absolutely nothing wrong. No violations, no suspicious activity — nothing.
When I contacted support and opened a report, both the seller and the platform completely abandoned the situation. I asked for a replacement or a refund — basic customer protection — and got NOTHING.
Now they’re trying to twist it by saying I didn’t provide enough proof, which is complete nonsense. I sent everything they asked for. They’re just looking for excuses to avoid taking responsibility.
Support is useless. Sellers don’t care. You will lose your money.
Don’t fall for fake replies like “contact us” — I already did, and it led nowhere. This platform will waste your time and steal your money.
I lost $40, and you’ll lose yours too if you trust them.
AGAIN — DO NOT BUY ANYTHING FROM HERE. EVER.

April 8, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Conor, we are truly sorry to hear about your experience. A locked account after purchase is a serious concern, and we want to help you resolve this. Please contact our support team at support.g2g.com with your order reference number so we can investigate and assist you as quickly as possible. — G2G Team

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Rated 1 out of 5 stars

G2G loves scammers

I had bought an account on February 10th, 2026. From the get go- the way this seller operated and the way this account was given all told me that this was a stolen account. When I logged in, the one drive had pictures OF A LITTLE KID. This was a stolen kids account they sold me. For a month the account was fine and around march 20th, it got suspended/locked for being compromised/stolen. I contacted the seller and he literally blocked me. I contact g2g support and they say since 2 weeks passed they can’t help me.

Why is it that G2G refuses to help their customers if it’s passed 2 weeks? I am a loyal customer who bought around 20 bucks worth of stuff already from them, and this just isolated me from their website FOREVER. Past reccomendations are rebuked because this is unacceptable. My order ID is 1770780373765FOZU

EDIT: AFTER contacting support a second time and showing them this review, they still doubled down with their policy. The seller has yet to be punished, and I have yet to get a refund. These guys sure LOVE TO SCAM.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

100% transparent digital market

100% transparent digital market, the UI is friendly, you can check easily if sellers are trustworthy or not, and if any scam happens, you can always report to seller then escalate to administrator if not resolved to refund your rights, prices are great between offers, I recommend visiting it

April 17, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Youcef, thank you for the detailed and thoughtful review! We are glad you appreciate G2G's transparency, user-friendly platform, and seller accountability features. Your recommendation means a lot to us. We look forward to seeing you again!

Rated 1 out of 5 stars

scam website meant solely for sellers

got scammed twice, no response from support. the sellers will literally laugh at you in the messages after scamming you. If you are in the reviews because you got scammed, i recommend disputing the charge.

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback. We are very sorry to hear about your experience and take all reports of this nature extremely seriously. To allow us to investigate thoroughly, could you please share your order reference number or the username of the seller involved? You can also reach our support team directly at support@g2g.com. We are committed to maintaining a safe and trustworthy marketplace.

Rated 5 out of 5 stars

5 star

Yes, I was a little apprehensive because it was my first time selling on your site. They were asking for a lot of information, but the money wasn't arriving in the account. It was cancelled the first time. I was scared, wondering if they were asking for this information to scam me. But it went great. Please excuse my prejudices and suspicions, but I was new to this.

April 15, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your review, Servet! We understand that first-time seller verification can feel like a lot, but these steps are in place to maintain a safe and trusted marketplace for everyone. We are glad you are part of our community and look forward to supporting your journey!

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Rated 5 out of 5 stars

THE BEST SELLER I LOVE YOU SM NO SCAM

THE BEST SELLER I LOVE YOU SM NO SCAM NO TAKE BACK NO BANNS NO ANYTHING TYYY THE BEST ACCOUNT THAT I BOUGHT!

April 15, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you so much for your enthusiasm! We are thrilled to hear you had such a positive experience with your seller. We work hard to maintain a trustworthy marketplace, and feedback like yours makes it all worthwhile. See you again!

Rated 1 out of 5 stars

g2g this site is totall scam

this site is totall scam you get no help with orders if
something goes wrong sellers can ignore chat messages and they have a full 2 days to solve the problem if they mess up if you want a refund you need to wait up to 2weeks before you get your money back and if you send a ticket through the support you get a standard answer in within 2 seconds they do not check what you want help with every thing on the site is made for the sellers conveniens not the buyer so i wont be able to play before its solved i strongly do not recomend this site
even if it work sometimes ..........

April 14, 2026
Unprompted review
G2G logo

Reply from G2G

We are truly sorry to hear about your experience and understand your frustration. We take all concerns about seller conduct and order issues very seriously. To help us investigate and take the appropriate action, could you please contact our support team at support@g2g.com with your order details? We are committed to making things right and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

UNLAWFUL WITHHOLDING OF FUNDS

Under the pretext of "following our reviews," they nonsensically shut down accounts and seize balances despite my identity being verified long ago. They are essentially confiscating your money. When you inquire about your funds, they simply close the ticket without responding. Have you decided to transform into a massive scam platform?

April 13, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback, Alex! We appreciate you sharing your thoughts on our platform. We are constantly working to improve the experience. If you have any order-related concerns, please contact us at support@g2g.com and our team will be happy to help.

Rated 1 out of 5 stars

Scam marketplace it purchased 150$…

Scam marketplace it purchased 150$ worth account after payment they ban my account

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

We are sorry to hear about the issues you faced, Jenzy. We would like to look into your case further. Please contact us at support@g2g.com with your account details and our team will review this as soon as possible.

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Rated 1 out of 5 stars

Got Scamed

SCAM ALERT
DONT BUY FROM TRENDATA ON G2G

After purchasing a Steam account, the seller reclaimed the account shortly after the transaction was completed and stopped responding.

What is very concerning is that the seller has a very high percentage of positive reviews, but based on my experience, this does not reflect reality. It raises serious concerns about the authenticity of some of those reviews.

There is a pattern of behavior here that suggests possible account reclaim scams.

April 11, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this to our attention, and we sincerely apologize for the experience you had with this seller. We take all reports of fraudulent activity very seriously. To allow our team to investigate and take appropriate action, could you please share your order reference number or further details about the transaction? You are also welcome to contact us directly at support@g2g.com.

Rated 1 out of 5 stars

Elden Ring Nightreign account got restored by the original owner, no help from the seller.

I bought an Elden Ring Nightreign account from Trendata, it worked good, i changed the email and the password too, after a month i cant log in because the original owner of the account restored it. I contacted Trendata, sent screenshots for proof, they told me they will investigate the problem and will message me, either i get a refund or a replacement account. Now im being ignored for 3 days now. Anything i message to Trendata they just leave me on seen. Im very frustrated because i tought i bought a secure account from a trusted website but i guess it was all just a scam.

April 11, 2026
Unprompted review
G2G logo

Reply from G2G

Dear SzilágyiB., thank you for bringing this to our attention. We understand how distressing it is to have an account recovered by the original owner, and we sincerely apologize for the experience. Our support team has reviewed your case and has reached out to you directly with the findings. We regret that we were unable to provide a more favorable resolution in this instance. Should you have any further questions, please do not hesitate to contact our team at support@g2g.com.

Rated 1 out of 5 stars

g2g scammer | g2g "primeac" seller scammer.

g2g scam marketplace
g2g com "primeac" scam seller

bought rocket League steam account here and after some time account just got taken back. contacted Steam support and they said another person proved ownership and recovered it. so basically the account I paid for was never really mine.

Since March 22, 2026 I keep trying to solve this with G2G but nothing happening. Seller PrimeAc only says “wait” “wait” again and again. G2G support replies super slow and sometimes no answer for long time.

right now it’s simple situation. I paid money and I don’t even have the account anymore.

Feels like anyone can sell accounts here that can be taken back anytime and buyer just stuck waiting weeks for nothing. No real help, no real solution.

Very bad experience honestly. Think twice before buying accounts here.

SCAM

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback, Rozarossa. We are very sorry to hear about your experience with a seller on G2G. We take all reports of account issues very seriously. Could you please share your order reference number so our team can investigate this matter promptly and work towards a resolution for you? You may also contact our support team directly at support@g2g.com.

Rated 5 out of 5 stars

It's a great site to buy or sell

It's a great site to buy or sell, considering that nowadays it's hard to find someone who doesn't scam you. Even if you get scammed, the chances are very low, their support is always available. I've been buying from them for a few years and I'm happy with the services they offer.

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for the kind words, mario! We take trust and safety very seriously on G2G, and we are glad the platform has provided you with a reliable experience. We hope to see you again soon!

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Rated 1 out of 5 stars

In my previous review they said that…

In my previous review they said that they have replied me on ticket which they havent id #5290480 its been almost a week suspended my store without reason sold 7 account 7 postive feedbacks no on going disputes or charge back what i got on their platform is a hold of 6 months on my sold order and it will be reviewed so a clear a scam what i have read here they have done it with 100s of them i read their policy and i made no violation yet they are unable to provide me a valid reason for doing it they are helping people here with replies that they are listening to you but they are not store id;blueinc #5263340

April 7, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for reaching out, and we sincerely apologize for the frustration. We take store suspensions very seriously, especially given your positive track record. We have escalated your case and ticket (#5290480) for urgent review, and our team will ensure you receive a proper response as soon as possible. We appreciate your patience.

Rated 1 out of 5 stars

they allow scammers to scam you while they watch

they allow scammers to scam you while they watch

bought chat gpt for 12 months and 1 month later the workspace is deactivated tried to talk to seller but he asked me to wait
waited for 2 weeks and no response then i filed a complain just for them to say sorry nothing we can do

April 1, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Adeeb, thank you for bringing this to our attention. We sincerely apologize for the experience you have had. We understand how disappointing it is when a product does not work as promised and communication with the seller is difficult. Our customer support team has been notified and will look into your case. Please continue to follow up on your open ticket at support.g2g.com so our team can assist you further.

Rated 1 out of 5 stars

Owner took back the acc lost access to…

Owner took back the acc lost access to the acc would not recomend unless you want to lose alot of money. Just a straight up scam... Support from G2G was great and they refunded me my money back!

April 7, 2026
Unprompted review
G2G logo

Reply from G2G

Dear customer, thank you for your review. We are truly sorry to hear about your experience. Our customer support team has been notified and will be reviewing your case. Please follow up at support.g2g.com so our team can assist you and work towards a resolution.

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