G2G Reviews 

58,030
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

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3.9

All reviews

(58,030)

6,955 reviews in the last 12 months

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ban

Rated 1 out of 5 stars

Valorant

Sad, i got scammed i asked for valorant ruin dagger kuronami skins but he gave me right account but with ban 6 day,immortal account and i asked him refund and he doesn't want refund, supports doesn't help nothing all asking about recovery account with giving fake infos,email etc not good supports G2G is bad site never seen this. Seller:PenguinStore worst guy using chatGPT copy pasting and lying reply

May 24, 2026
Unprompted review
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Reply from G2G

Hi, we're sorry the Valorant account you received came with a ban and that the seller would not make it right. We have looked into your case and our team has taken action on it. If you have any remaining concerns, please reach out to us at support.g2g.com.

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Rated 4 out of 5 stars

cheap valorant bundles

you can get bundles, that will you cost in valorant ~90€, for only ~30€, but i sadly got a bad seller. my riot account got perma banned from receiving and sending gifts now, after they locked my whole bundle, which i bought here from ASHLEY24.
The G2G Support quickly helped me and refund my money. awesome support, thanks! hope the ban will be canceled from Riot support.

May 20, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Veni, thank you for the kind review and for the honesty about the Ashley24 seller — we hear you and are looking into that seller pattern. Glad our support team got you the refund quickly. We hope Riot lifts the ban too. — G2G Branding

Rated 1 out of 5 stars

DONT BUY

Ashley24 is scamming now or so.
i brought the last 3 bundles from him and it worked with the first 2 then now with Kuronami riot removed it from my acc and i got a Gifting ban....
idk what he is doing but whatever it is riot saw it and didnt liked it. as u can see here on the site many ppl have the same problem now with the same seller.....

May 20, 2026
Unprompted review
G2G logo

Reply from G2G

Hi, we're sorry to hear about the Kuronami pack being removed and your account being gift-banned. We're tracking multiple reports about this seller. Please share your order details at support.g2g.com so our team can investigate and follow up with you directly. — G2G Branding

Rated 1 out of 5 stars

A scam website holds your funds

A scam website holds your funds, ban account without any warning, cancel your order without listening both parties, make decisions in seconds, they are scamming with both customers and selles and charging unfair commission 30% and more.
Stay safe.

May 1, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Asad, we are sorry to hear about the experience you have described. Account actions, fund holds, and order cancellations are decisions that are never taken lightly on our platform. We would like to ensure your case has been properly reviewed. Please reach out to us at support.g2g.com with your account details so our team can look into what happened.

Rated 1 out of 5 stars

Funds withheld after permanent ban – no transparency

I am extremely disappointed with G2G.

My seller account was permanently banned due to “high complaint rate”, which I accepted. However, the real issue is that they are holding my funds without providing proper justification.

They are currently withholding:

EUR 3,439.21 (available balance)
EUR 6,583.59 (floating balance)
USD 303.31 reserved for 6 months

Despite multiple requests, they have:

Refused to provide detailed evidence of violations
Refused to give clear legal justification for holding my money
Ignored requests for documentation of refunds or deductions

Support responses are repetitive and dismissive, simply stating that the ban is final, without addressing the financial concerns.

This raises serious concerns about transparency and fairness. Holding user funds for months without proper explanation is unacceptable.

I have already escalated this matter and will pursue it further if necessary.

I strongly advise other sellers to be cautious when using this platform.

April 23, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Cai Hongyi, thank you for sharing your concerns with us. We understand how difficult this situation must be, particularly when a significant amount is involved. We encourage you to continue communicating with our support team through the official channels so your case can be properly and fairly reviewed. We take fund disputes and the treatment of our sellers seriously. — G2G Team

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Rated 1 out of 5 stars

I had created a ticket about the issues…

I had created a ticket about the issues I’ve been running into, and I thought I’d try to help them a bit, but instead all you get back is a standard copy-paste response. They really don’t read anything there. What terrible people work in that support team, and what a terrible website. And Devi Sha, what a lazy person you are — seriously, disgusting. Oh, and they banned me so I can’t buy anything there anymore, just because I told the truth and got genuinely angry. Here is my ticket.

Hello,

I have been thinking about this message for a while, and I decided to send it to you because there are several things that really need to improve, and I am honestly angry about the way you treat people and how poor your support is.

I am no longer going to hold back. What you do with this feedback is up to you, but at least I can say that I tried to help by being honest.

First of all, your customer support is very poor. When I submit a ticket, I often receive the same standard reply asking me to upload evidence, even when that evidence has already been provided. It also feels like many of your employees do not take the time to actually read the message properly. I have noticed this many times, because I am often asked questions that were already clearly answered in my original message.

Another serious issue is the way buyers who have been scammed by sellers on your platform are treated. When someone has been deceived and then does not feel taken seriously, it does real damage to that person’s trust in others. There is also a psychological side to this that you seem to ignore. Because of the way your company handles these situations, I am also losing faith and trust in people.

In short, you need to take more time for your customers, read their messages carefully, and most importantly, take them seriously.

There is also the issue of the large number of scammers active on your site. Even when a ticket is submitted with clear evidence, it seems that nothing is done to the scammer. They remain active, are not punished, and are not banned. This means they can continue scamming other people and harming more customers.

If you want to be seen as a serious and trustworthy company, then take proper action. When there is sufficient proof, ban the seller or scammer. That is how you protect your reputation and maintain a reliable platform.

Right now, buying something on your site takes far too much time and effort. You have to spend hours checking the seller and looking at reviews, and even then, reviews often say very little. There have been many times when I had to get my money back and was not even able to leave a review afterward. That is yet another problem you need to fix.

You should also take a serious look at your reputation on Trustpilot. There are many bad reviews about your company. And to be honest, it is very obvious to many people that a large number of the positive reviews do not seem genuine. People can see that.

This is my honest experience and feedback. Do something with it, or say nothing at all. But if you choose to ignore it, that will say more than enough about the direction your company wants to take.

April 23, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for taking the time to share your feedback with us. We truly value your input and take all concerns seriously. To help us investigate your case thoroughly, please reach out to our support team at support.g2g.com with your order details and a description of the issue you're experiencing. Our team is ready to assist you and work towards a resolution.

Rated 1 out of 5 stars

G2G loves scammers, but not the customers

While G2G could really be a good and truthworthy website, my last experience definitely made it my last. Now, be careful, buying Steam accounts is not allowed, but their reaction to the situation doesn’t make things better. I bought a steam account ready for ranked-gameplay for a specific game. Everything went well, I changed my email and password and all was good, until 2 weeks after purchase, I got a login attempt from Egypt (I'm from EU). I didn’t think much of it, but after around 2-3 months, the sellers were able to get the steam account back on their previous email address. So, they logged me out and made sure I couldn’t get back in. After trying to reach out to the seller, and no response, I reached out to G2G. Their response: due to the order being older than 2 weeks, they can’t do anything about it. So, they just allow a scammer to continue scamming other people on their platform? Got it. This explains the login attempt 2 weeks after, because the sellers know that after 2 weeks, nothing can happen to them. And clearly, G2G doesn’t care because that just brings more money on the table. 0/10, never again, disgusting website.

"Our support team has reviewed and addressed your case through the ticket you opened" yes, yes they have. And they gave 0 f*cks about it. Didn't ban the seller or anything. Avoid this site at all cost!

April 16, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Edolir, we're sorry to read about the experience with the Steam account purchase and how the situation was handled. Our support team has reviewed and addressed your case through the ticket you opened. If you have any further questions, please reach back out at support.g2g.com.

Rated 1 out of 5 stars

Scam marketplace it purchased 150$…

Scam marketplace it purchased 150$ worth account after payment they ban my account

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

We are sorry to hear about the issues you faced, Jenzy. We would like to look into your case further. Please contact us at support@g2g.com with your account details and our team will review this as soon as possible.

Rated 3 out of 5 stars

Ban some sellers

Its not bad. In general its a good website with good sellers. However they really should do something about disgusting sellers.

For instance 1 seller going by the name of Ashley24. Ruined the platform for me. Toxic unprofessional seller. Talking about taking extra time.

This person also buys from other "competitors" and leaves negative feedback. Was toxic towards me and making threats.

April 7, 2026
Unprompted review
G2G logo

Reply from G2G

Hi xiu xiu, we're truly sorry to hear about your negative experience with this seller. This kind of behavior is absolutely not acceptable on our platform, and we take all reports of misconduct very seriously. Could you please provide us with your order number or any additional details about the transaction? This will help us investigate and take the appropriate action promptly. Please feel free to reach out to us at support@g2g.com and we will do our best to assist you.

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Rated 1 out of 5 stars

stealing funds?/account suspensions

i registered as a seller in a month i got almost a sale of 1000 usd after which they suspended my store permanently literally no disputes or bad reviews everything was in order but they said i made some violations with 0 compains 0 order cancelled they stole my funds and said they will review it after 6 months i dont know what this site is for buyer as a seller i dont feel secure here their support service is so poor and irresponsive because they are not even able to clarify why they ban me and froze my funds dk if i will get them store ID:: g2g.com /blueinc ticket ids : #5290480 #5263340

April 6, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback. We understand this situation is frustrating and we sincerely apologize for the inconvenience. Please be assured that G2G is continuously enhancing the platform and strengthening buyer protection to ensure a safe and trustworthy marketplace for everyone. Our team has noted your ticket references and we encourage you to continue following up through our support channels for further assistance.

Rated 1 out of 5 stars

TitleTitle: No Buyer Protection – Refund Refused Even After Seller Ban

Title: No Buyer Protection – Refund Refused Even After Seller Ban

I had a very disappointing experience with G2G.

Ticket ID: 5230452

I made a purchase through their platform, but the seller failed to deliver and disappeared after receiving payment.

After I reported the issue, G2G investigated and confirmed that the seller violated their policies. They even banned the seller’s account.

Despite this, G2G refused to refund my money.

Their justification is that the transaction is “between buyer and seller,” even though they:

* Process payments
* Charge service fees
* Control the platform

If a platform allows a fraudulent seller and cannot even contact them, how can the buyer be held responsible?

They closed my case and refused further review without providing any resolution.

This experience shows that G2G does not offer real buyer protection.

I strongly advise others to be cautious when using this platform.

February 9, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Saratbushan, we are truly sorry to hear about your experience. We understand how frustrating this situation must be, and we take such concerns very seriously. Please reach out to our support team at support@g2g.com with your ticket reference so we can review your case further and work towards a resolution. We appreciate your patience.

Rated 1 out of 5 stars

I got scammed

I got scammed,
I buy a Steam Account that have Wukong Blackmyth for 13$
I got full access to email and passoword and steam,
they tell me to not change password too early, to aware of ban,
but in just one day, I can't login to that account, no access to steam,

Later I submit ticket to G2G center, and they don't even care at all, no reply, no response in My case, very bad bad platform, full of scammed

March 17, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Min Ly,

Please accept our sincerest apologies for the experience you had with your Steam account purchase and the feeling that your concerns were not being heard. We want to assure you that every report is taken seriously, and a full review of your case was carried out by our support team. We are pleased to confirm that this matter has been addressed and resolved. We value your feedback as it helps us improve our communication and vetting standards for the community.

Rated 1 out of 5 stars

Fast gold, but got banned.

fast to trade the gold, but got the gold traded from a fresh level 1, resulting in a ban, the only other time i've been banned was also from a level 1. It is a waste of money if your gold results in a ban.

March 11, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Dusty,

We apologize for the trouble you experienced with your account following the delivery. Our team has investigated the circumstances of the trade and the resulting ban to ensure a fair resolution was reached. We are taking your feedback seriously to learn and improve our internal vetting standards for the future.

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Rated 5 out of 5 stars

Ive bought from this place twice both…

Ive bought from this place twice both going perfectly and feels legit if the seller scams they give full refund and ban them and you can ask for details about the account or whatever you are looking for you buy

March 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your experience with us. We hope to have the pleasure of serving you again.

Rated 1 out of 5 stars

I had a very bad experience with this…

I had a very bad experience with this boosting order.

After the booster accessed my account, my World of Warcraft account was permanently banned. I later received an official email from Blizzard stating that my account was closed due to unauthorized cheat programs (hacks). This clearly shows that prohibited tools were used on my account during the boosting service.

I did not use any hacks myself and only gave access to the booster for leveling services. The ban happened shortly after the boosting service, which strongly indicates that the violation occurred during the boosting process.

I contacted support many times and always responded on time to their emails, but the order was still marked as completed and I was charged anyway. This is very unfair because the service resulted in my account being permanently banned.

I have been a customer for a long time and never had any problems before. This is the first time something like this has happened to me, which makes the situation very disappointing.

I believe customers should be protected when a service results in an account ban. Boosters should follow safe and legitimate methods, and customers should receive refunds if their accounts are damaged because of the service.

Based on my experience, I cannot recommend this service unless they improve safety standards and customer protection.

February 24, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Mo,

We are very sorry to hear about the situation with your game account. We take reports of service-related bans very seriously and have opened an investigation. Our team is currently waiting for your response to our latest inquiry to gather more details. Please check your support tickets so we can proceed with the review.

Rated 1 out of 5 stars

Scammed me over $10

Scammed me over $10, no way to dispute case, they are asking for a $12 chargeback fee for an account with improper log in info.

I was refunded the day after this review, please ban your seller and do NOT threaten me over email again

Case #20260222005530. Fix my issues and I’ll take down my review

February 21, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Gage,

We are truly sorry to hear about the trouble you've encountered with your account and the frustration regarding the dispute process. We have conducted a thorough search using the reference number provided, but unfortunately, we were unable to locate a matching record in our system. To ensure we can investigate this properly and assist you with a resolution, could you please provide your valid Order ID or reach out to our support team directly? We value your feedback and are committed to looking into this for you.

Rated 1 out of 5 stars

WARNING: Platform protects scammers! (Ticket #5143602)

I purchased a Google account from the seller Veo3ByFahad (Order 1771082908537GX6P). Almost immediately, the account was permanently disabled by Google for policy violations and fraud.

This seller is running a systemic scam operation. He uses cheap domains to generate illegal Workspace accounts that are guaranteed to be banned within days. If you check his recent feedback, dozens of buyers are reporting the exact same scam! When you confront him, he ignores messages or lies about a "global Google update" to stall until the buyer protection expires.

I opened a dispute (Ticket #5143602) and provided screenshots of the Google ban and the seller's negative reviews. However, G2G support is moving incredibly slow, effectively allowing the scammer to keep stealing money.

I demand an immediate FULL REFUND to my original payment method. If this is not resolved, I will initiate a chargeback with my bank for fraud. Buyers, BEWARE!

February 16, 2026
Unprompted review
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Reply from G2G

Hi Іван,

We sincerely apologize for the frustration you've experienced with your recent purchase and the time taken to address your concerns. Please be assured that we have conducted a thorough investigation into this matter to maintain the integrity of our marketplace. We can confirm that a refund has been successfully processed to your G2G store credit balance. We have also noted your feedback regarding the seller and the refund method to help us improve our vetting standards and internal processes for the future.

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Rated 1 out of 5 stars

Stay away

I strongly advise everyone against using this service. I bought gold/items here, and the result was a permanent ban on my account shortly after.

It’s simply not worth the risk. I’ve spent countless hours building up my character, and now everything is gone because of this "service." To anyone considering buying here: Don't do it! Stick to legitimate ways of playing so you don't end up in the same situation as me.

February 6, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Fun Henning,

We are truly sorry to hear about the situation with your account and understand how frustrating it is to lose the progress you have worked so hard on. Please be assured that our team has conducted a thorough investigation into your case under ticket 5152452 to review the transaction details and ensure all marketplace protocols were followed. We have noted the details of your case, and while the current resolution stands after our review, we are taking your feedback seriously to learn and improve our internal processes and vetting standards for the future. We appreciate you sharing your experience with us.

Rated 1 out of 5 stars

All you need to know about G2G

I am writing this to warn other buyers about the widespread 'Recovery Scam' occurring on G2G. I purchased a Clash Royale account (Player Tag #RVRUYJ98V) that was reclaimed by the seller exactly 14 days after the sale.
How the scam works on G2G:
• The 'Burner' Email Trap: Sellers provide a newly created 'burner' email to give a false sense of security, while secretly retaining the original recovery data.
• Withheld Security Info: By not providing the original account creation details, the seller ensures they can force-recover the account through game support at any time.
• The Resale Loophole: After reclaiming my account, the seller immediately listed it for sale again on G2G. The platform allowed the exact same player tag to be relisted, enabling the seller to profit from the same stolen asset multiple times.

After being scammed, I checked this specific seller’s profile and found several other reviews describing the exact same '14-day recovery' issue. Despite these repeated reports from multiple victims, G2G continues to allow this seller to operate and list accounts.

G2G effectively allows scammers to 'rent' accounts to buyers before stealing them back for resale. Do not buy game accounts here; you are only paying for temporary access.

If G2G really care for the victims , they would had ban these sellers immediately . But they haven’t been banned yet and multiple customers have lost money because of it .

January 14, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Cogu Ask,

Thank you for sharing your detailed feedback, and we sincerely apologize for the experience you had with your account purchase. We take reports of this nature very seriously as we strive to maintain a safe marketplace. Our team has reviewed your case and the dispute you filed. We can confirm that you have been assisted through ticket 5081565. We appreciate your patience throughout the resolution process.

Rated 1 out of 5 stars

FLAGGED SİLVER SELLER'S

I BUY SİLVER FOR ALBİON ONLİNE AND 4 DAYS AFTER GET PERMA BAN

January 30, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Barış Serdar,

We understand your concerns regarding the permanent ban on your account and sincerely apologize for the situation. Game developers have strict policies against third-party transactions to protect their ecosystems, which can lead to these outcomes. While G2G cannot offer compensation for developer-imposed bans, your feedback is vital for us to improve our seller monitoring. If you have further documentation from the developer, please contact our support team so we can investigate this further and assist you in any way possible.

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