G2G Reviews 

58,092
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,717 reviews, reviewers had a great experience with this company. Customers frequently mention that the service is reliable, making it easy to find and buy various gaming accounts, subscriptions, and online services. Many consumers appreciate the fast delivery and the helpful support team for being professional and resolving issues smoothly. Some reviewers were not happy with dishonest sellers and receiving items or accounts that did not match the initial descriptions. Some people also mentioned that customer support failed to assist when problems occurred, leaving buyers with revoked subscriptions or unresponsive contacts. A few users experienced long delays or difficulties when trying to resolve disputes through the platform.

What people talk about most

Service

Consumers find service to be positive, highlighting fast delivery times, friendly support, and smooth... See more

Product

Customers consistently note ambiguous experiences with product, as many reviewers highlight fast delivery,... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers reported receiving fast... See more

Response time

Reviewers highlight ambiguous aspects of response time, with some customers praising the extremely fast... See more

Website

Reviewers express mixed feelings regarding the website, with some consumers praising its affordability, safe... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly such a good website to buy accounts from, I would have rated it 5 stars but one thing I don’t like about it is if I want to buy a steam account(which is the main thing I buy from there) I c... See more

Company replied

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(58,092)

7,016 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
ban

Rated 1 out of 5 stars

HORRIBLE site

HORRIBLE site. No decent support, they demand a bunch of documents, then ban you for trying to insist on sending documents. They made me spend almost an hour trying to take photos and provide proof for the account, only to ban me in the end. Not to mention I was banned on two accounts for trying to register. HORRIBLE company. I advise looking for other places to sell rather than dealing with this bunch of disgusting people. HORRIBLE, TERRIBLE COMPANY.

January 27, 2026
Unprompted review
G2G logo

Reply from G2G

We have checked with the respective team but we regret that we are not able to accept your application at this time after review and due consideration. Although we must regretfully send you an unfavorable response to your application, we appreciate your interest to sell at G2G Marketplace and we wish that you are able to reach out to more potential buyers through other alternative platforms. Thank you.

Advertisement
Rated 1 out of 5 stars

Most worst platform, zero loyality

I have been selling my game services for at least 3 years. and registered on all popular sites such as g2g.

And this is my first ban ever.

I was blocked for selling direct topup products, but I completed them as a manual topup. I didn't notice that I had set the direct topup, because the button was exactly in the same place as the manual, and it was the only one.

So I sold 2 items to one customer for $12 for all time. And LOL, g2g support really believes that this is the reason for a lifetime ban and balance freeze. I also want to clarify, the buyer was satisfied and has no complaints against me, and I also have 100% positive feedback for all time.

I HIGHLY do NOT recommend this site, the low rating on the trustpilot is absolutely deserved, and I really regret wasting my time.

And also, when my balance was blocked, and also now, I can still sell offers who listed before ban XDD. If I'm a fraud in your opinion, what prevents me from scam customers now? It's just terrible towards buyers and sellers. I really surprised why g2g so popular

January 27, 2026
Unprompted review
G2G logo

Reply from G2G

Hello Lukavas,

We’ve reviewed your account thoroughly. All of your listings have been removed from our platform, so your account is no longer able to sell.

Per our platform policies, accounts with a complaint rate exceeding 10% or found in violation of our rules regarding service offerings are subject to permanent suspension. As such, we are unable to reactivate your account or process an appeal.

We understand this may be disappointing, and we encourage all users to review our policies to avoid future issues.

Thank you for your understanding.

Rated 1 out of 5 stars

G2G facilitates credit card fraud and "Mule Account" scams

UPDATE 27-01-2026:
G2G replied here claiming that buyer safety is a priority, but this is pure damage control. In my actual support tickets (Ticket ID: 5061799), their agents explicitly stated that providing third-party logins is an "accepted fulfillment practice." They flatly refused a refund even after I provided proof that the seller used a prohibited delivery method involving stolen credit card data. G2G says one thing publicly to look good, but does the opposite in their private support. My bank (Nordea) is now handling this as a fraud case since G2G refuses to take responsibility.

I am writing this to warn other players. I purchased digital currency for Warframe, but instead of a legitimate delivery, the seller forced me to use a prohibited and high-risk method. I was provided with third-party login credentials (Epic Games) and instructed NOT to link my accounts permanently—a clear tactic used to launder currency purchased with stolen credit cards via so-called "mule accounts."
When I realized this was a fraudulent scheme that would lead to a permanent ban of my game account by the developer (Digital Extremes), I contacted G2G support immediately. Despite providing clear screenshots of the seller's illegal instructions, G2G support (Agent Anastasya Z and Urie QA) refused to help. They claimed the delivery was "successful," even though they acknowledged the use of third-party account logins in their response.
G2G's "GamerProtect" is a scam. They knowingly allow sellers to use fraudulent delivery methods that violate game TOS and involve stolen financial data, and then they wash their hands of the responsibility. I have been forced to report this to my bank (Nordea) as a fraud case.
Avoid G2G at all costs if you value your game account and your financial security. They prioritize scammer commissions over buyer safety.

January 26, 2026
Unprompted review
G2G logo

Reply from G2G

Hello Martin,

We take your concerns very seriously and are deeply sorry for the frustration this situation has caused. At G2G, buyer safety is a top priority, and we strictly prohibit any delivery methods that violate game terms of service or pose a risk to players.

We encourage all buyers to report suspicious seller activity immediately through our support channels, and we review every report thoroughly. While we are limited in cases involving third-party account logins and developer restrictions, your feedback helps us improve our monitoring and enforcement processes.

If you haven’t already, we recommend contacting our support team again with your case reference so we can review it further and provide guidance. Your safety and trust are important to us, and we appreciate you bringing this to our attention.

Best regards,
G2G Team

Rated 1 out of 5 stars

Support refused to investigate despite proof of unsafe delivery

I am extremely disappointed with G2G’s "GamerProtect." After buying Throne and Liberty coins, the game hit me with a negative balance penalty for "suspicious trade"—a known developer action against RMT. The seller even admitted in chat that their delivery was unsafe due to "platform policy changes."
Despite providing screenshots of the penalty and the seller's admission, G2G support refused to help unless I contacted the game developer. Doing so is a trap that leads to a permanent account ban. G2G is protecting a seller using flagged methods instead of the buyer. I had to pay the developer directly just to fix the damage caused by this seller. Zero protection, zero help.

January 22, 2026
Unprompted review
G2G logo

Reply from G2G

We’re sorry to hear about your experience. To help us resolve this issue, we kindly request that you provide your order number in your review or submit a report through this link: https://support.g2g.com/en/support/tickets/new. Without this information, we’re unable to investigate the matter properly.

Rated 1 out of 5 stars

Site supports scammers

For your knowledge there is a 14-day buyer protection window and after that 14 days seller can just retrieve the account you bought and scam you. I contacted the support with every possible evidence and they denied the refund hiding behind that 14-day rule like cowards. I dont recommend buying anything from his site as there are more buyer friendly sites. If you got scammed for a steam account just contact steam support and tell tham that the account was bought, they will give it a sweet 25 years account lock ban and scammer will atleast get some justice.

January 12, 2026
Unprompted review
G2G logo

Reply from G2G

We appreciate you bringing this matter to our attention. We understand your concern regarding your game account. Unfortunately, as the agreed-upon insurance period has concluded, our ability to investigate is limited. We recommend reaching out to the seller directly for any further inquiries about your account. We apologize that we cannot offer more direct assistance at this time.

To learn more about our policies and procedures, please visit: https://support.g2g.com/en/support/solutions/articles/5000896721

Advertisement
Rated 1 out of 5 stars

Unfair Ban

I was permanently banned for sharing my contact info solely to give technical support to a buyer. It was an honest mistake, not an attempt to trade off-site. Support refused to listen or escalate to a manager. A permanent ban for a first-time error is completely unfair. I demand a proper review.

January 5, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for letting us know about your experience. Your report will be investigated thoroughly. If further details are needed, we may contact you via email. We appreciate your feedback and the opportunity to address the issue and enhance our service.

Rated 1 out of 5 stars

For one the order was not as described…

For one the order was not as described many of the characters that were supposed to be raised to prestige 9 weren't touched at all and then to top it off got a ten year ban from the game only 2 days after buying

December 22, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your experience. Our support team requested further details to assist you, but we did not hear back after the waiting period. The case has now been closed. We appreciate your feedback and will strive to do better.

Rated 1 out of 5 stars

Great and fast service, till ban

Great and fast service.
Edit: NVM account got banned.

December 25, 2025
Unprompted review
G2G logo

Reply from G2G

Thanks for taking the time to leave feedback. We followed up on your report and requested more details, but without a response after 48 hours, the case was concluded. Your comments have been noted for future improvements.

Rated 1 out of 5 stars

I am an old seller of this page

I am an old seller of this page. This page protect customer and if customer used our service. Then they will write the ticket, supporters will refund all of money to customers. And they ban me, said i need to wait 6 months for release my payment. Then now after waiting 6 months. I contact supporters but they ignoring me lol they take our money and not release. And in time I sell on web. They stole 3 orders of me and never release even the customers dont report, they just take it away and no release
As you can see, they ignoring me on this review even dont ask me about the ID case lol

December 18, 2025
Unprompted review
G2G logo

Reply from G2G

We take marketplace integrity seriously. Your funds were frozen because sending family invitations for gift card orders violates our safety rules and led to multiple complaints. We have already released 50% of the balance as a gesture of cooperation.

However, due to the high volume of reports against your account, the remaining funds must stay held for the full 6-month period to cover potential chargebacks. We are not ignoring you; we are simply following our security protocols.

Advertisement
Rated 1 out of 5 stars

Recieved a ban

The boosting itself took about 16 hours. After it was completed, 48 hours later and I recieve a one month ban + my account wiped. I followed up with a message and got no reply back. I don’t recommend this service at all.

December 9, 2025
Unprompted review
G2G logo

Reply from G2G

Thanks for taking the time to leave feedback. We followed up on your report and requested more details, but without a response after 48 hours, the case was concluded. Your comments have been noted for future improvements.

Rated 1 out of 5 stars

Unfair Ban For Sellers

I’ve been selling on G2G for approximately four years. During this time, I’ve faced several instances where my balance was unfairly deducted due to fake buyer disputes or bank chargebacks. Despite these issues, I continued selling, assuming this was simply part of the business.

However, something unusual happened recently:

My listing was suspended.

When I asked for the reason, the support team stated that it was due to “duplicate listings.” According to them, having multiple listings for the same product is considered duplication — which is surprising, because it’s something sellers have been doing for years. In fact, many sellers, including top-level ones, still have multiple listings live on the platform.

I requested that, given my long history on G2G and my high seller level (Level 99), they consider issuing a warning first. Unfortunately, the team responded that the decision was final.

What makes the situation even more confusing is the lack of consistency: larger sellers still seem to have multiple listings without facing the same enforcement of this rule.

Overall, the experience has been frustrating, and I hope G2G improves the fairness and clarity of their policy enforcement going forward.

November 12, 2025
Unprompted review
G2G logo

Reply from G2G

We understand your frustration and recognize your long history on the platform. However, after review, your account was permanently banned due to repeated duplication of the same type of accounts, which violates our policies. This decision is final, and we are unable to reinstate your seller permissions. We know this is disappointing, and we appreciate the feedback you’ve shared. It will be taken into consideration as we continue working to improve the clarity and fairness of our policy enforcement for all sellers.

Rated 5 out of 5 stars

Fast Delivery

Fast Delivery, Trusted Source, No Ban

November 23, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for your kind words! We appreciate your feedback and look forward to serving you again soon.

Rated 1 out of 5 stars

A lot of scammers and g2g does not care

I've bought around 50 different games and accounts on this platform but recently i got scammed 8 times, first after a month the account was pulled back by the original owner (turns out the seller sold me a stolen account) Upon confronting the seller about it he responded with "It's been a month, you can't get a refund anyways" So he basically admitted to selling stolen accounts LOL

Other times i would just buy an account and it would be either pulled back or payment for the game on the account would get charged back after a month, and g2g doesn't care at all, tried contacting them many times, providing proof etc. to no avail.

And then today same thing happened to me but the account i bought was already banned, so I messaged the seller and asked him about it.
Instead of handling it in a normal manner he started gaslighting me and basically spamming over and over again that it is me who banned the account (even tho i provided him with timestamps and logs from both g2g and the email proving that i bought the account and logged into it 5 minutes later) So there was no way for me to ban it.

Disputed the payment with g2g, I will update the review once they refund the payment or maybe they will take the scammers side, we will see what happens.

ANOTHER UPDATE:

I contacted g2g once again since they responded with such request to this review, i will let you guys know how it went.

November 15, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for your review. Our support team reached out to continue the investigation but did not receive a response within 48 hours. The case has been closed accordingly. Your feedback is appreciated and will help guide our service enhancements.

Advertisement
Rated 1 out of 5 stars

The seller they dont care about their…

The seller they dont care about their customer they just want to sell their coin…they atleast need to guide the buyer not buying multiple time in short time so ea wont ban you but they just like giveaway with warning u which lead me twice transfer ban it sucks….

October 18, 2025
Unprompted review
G2G logo

Reply from G2G

We have investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Because my account its ban 2 dans after…

Because my account its ban 2 dans after buy

October 28, 2025
Unprompted review
G2G logo

Reply from G2G

We’re sorry to hear about your experience. Our team reached out to gather more details, but no response was received after 48 hours, so the case has been closed. Your feedback helps us improve, and we appreciate you taking the time to share it.

Rated 1 out of 5 stars

I was a verified G2G seller with a 90+…Unfair Ban and $600 Held – No Response from Support

I was a verified G2G seller with a 90+ rating and only positive reviews under my shop “CheapYet.” One honest mistake — listing a game account in the wrong category — got my account locked and over $600 frozen. They told me to wait 6 months, but after that, I couldn’t even log in. Support ignores all my emails and messages.

This is an overreaction and very unfair treatment to loyal sellers. If you must sell on G2G, never keep your money there — always withdraw it right away. Once something goes wrong, you risk losing both your account and your funds.

November 5, 2025
Unprompted review
G2G logo

Reply from G2G

We understand your frustration and truly regret the inconvenience this situation has caused. After carefully reviewing your case, we confirmed that your account was permanently banned due to a second violation of our platform rules. In accordance with our policy, the remaining balance has been placed on a 6-month reserve to ensure all transactions are properly settled before release. As of now, the reserve period has not yet ended, and you may contact us again on 15 January 2026 regarding the release. We appreciate your understanding and patience, and we assure you this measure is in place to maintain a fair and secure marketplace for all users.

Rated 1 out of 5 stars

You will get scammed

You will get scammed. You will get your item but you will also lose it at the same time because they will scam you and then they will ban you. Don't trust this terrible site.

June 6, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback. We take all concerns seriously, but without an order number, we’re unable to locate your transaction and investigate further. Please update your review with the order number or report the issue here: https://support.g2g.com/en/support/tickets/new so we can assist you better.

Advertisement
Rated 1 out of 5 stars

The seller MMKOZ scammed me

This guys scammed me, my account got ban after buying gold from him.

Purchase order
(#1761889716420AMPK)

PC
#1761889716420AMPK-1
Game coins - PokeMMO
12.80USD
Received
18:28
dude

18:29
my account got permanent banned

18:29
after you transferred me those credits

18:29
It happens occasionally I can help lift the ban

See translation
19:05
can you? please help me

22:21
i sent a ticket to appeal and they didn’t help me

22:21
help me lift the ban and I’ll buy more from you

22:21
Character name Rafiqi

22:23
help me please brother i want to keep playing

22:23
Yesterday
Being banned is normal Because this game cannot conduct real currency transactions

See translation
00:14
But my administrator friend can help me Lift your ban

See translation
00:15
If you modify the evaluation Then send me your username I will go report and lift your ban

See translation
00:15
if you lift the ban i will give you a better review and I will buy more pokedollars from you

18:48
my username is: rafamatic

18:48
lift the ban, you will get a good evaluation and I will buy more

18:48
help me brother, i want to play

20:33
=(

20:33
username: rafamatic
Character: Rafiqi

20:33
help me brother, I will buy more pokedollars

20:33
You can only get help from me after you modify the review

See translation
20:33
ok, how do i modify the review?

20:34
"Link of the order"
See translation
20:35
done

20:36
I modified it

20:36
username: rafamatic
Character: Rafiqi

20:36
help me brother

20:37
I am willing to help you

See translation
20:38
Please give me some time About 18 hours

See translation
20:39
Ok

20:39
Today
image.png

bro the accuont i still banned :(
14:20
broooother

18:45
help

18:45
OK

See translation
19:03
are you sure you’ll help with this brother?

21:24
Lifting the ban will cost 50 USD

See translation

October 31, 2025
Unprompted review
G2G logo

Reply from G2G

We have investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

in g2g you will meet greatest Scammers.

in g2g you will meet greatest Scammers.
every time you buy gold, if you dont get ban, you will learn a way of scamming there
and supports not give a shit about it, there are bots instead of humans in support apartments

October 25, 2025
Unprompted review
G2G logo

Reply from G2G

We’re very sorry to hear about your frustration and understand how upsetting this experience must feel. In this case, our system requires buyers to provide proof within 48 hours so we can review the situation fairly. Unfortunately, we did not receive a response or the necessary proof within that timeframe, which resulted in the case being closed automatically. We take all reports seriously and are continuously working to improve our processes and support. Providing proof promptly in future transactions allows us to assist you more effectively and helps ensure fair outcomes for both buyers and sellers.

Rated 1 out of 5 stars

GOT BANNED IN 2 HOURS

Got banned right away, I don't recommend it to anyone.

This is the seller's name:
MoMoJey

Really bad method, buying the same player at a super high price, super risky and really bad communication

And now im ban and can't play the game I love thanks to this seller

October 24, 2025
Unprompted review
G2G logo

Reply from G2G

We’re very sorry to hear about your experience and understand how upsetting it must be to get banned so quickly. In this case, our system requires buyers to provide proof within 48 hours so we can investigate and support you fairly. Unfortunately, we did not receive a response or the necessary proof within that timeframe, which led to the case being closed automatically. We take feedback about risky practices and poor communication seriously, and your input helps us improve. Providing timely proof in future transactions allows us to assist you more effectively and ensures fair resolutions for any issues that may arise.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look