Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.
Kuala Lumpur, Malaysia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I purchased 33K valorant points from him and after one day they disappeared. This means that the payment was refunded. He uses stolen credit cards. I want to get my money back. He compromised my account and stole $161.88 from me and the site did not give them back to me. Do not buy from him!!

Reply from G2G
I used G2G because I believed its Buyer Protection would protect buyers from sellers who scam customers. Otherwise, I could have bought directly from the seller for a lower price.
I purchased a 1-month SuperGrok subscription, but it stopped working after only 2 days. I reported the issue immediately and provided screenshots, videos, chat logs, and every piece of evidence G2G requested. The seller stopped responding completely.
What makes this even more disappointing is that I reported the problem before the seller's payment had been fully released. G2G still had the opportunity to protect me as the buyer, yet my refund was denied without explaining how the seller fulfilled their obligation.
In my experience, the platform failed to protect the buyer and instead left me to absorb the loss. After sending the final email rejecting my refund, G2G also stopped responding to my emails.
If a buyer pays for one month, receives only two days of service, provides clear evidence, and still cannot get a refund, then Buyer Protection is meaningless from my perspective.
I have no option except to share my experience publicly. As a content creator with over 100 million monthly views across social media, I review the services I use honestly. Based on my experience, I cannot recommend G2G to anyone who expects reliable buyer protection.

Reply from G2G
My payment #4508495 for $42.41 was rejected by TripleA due to regional compliance. Chat support refused to assist manually and told me to just write an email. I have officially submitted my appeal to G2G support email. I demand a senior compliance manager to look into my case, review the alternatives I provided, and release my legally earned balance.

Reply from G2G
very quick always as described, helpful and fast delivery. I have never had issues with the payment system.

Reply from G2G
well first of all
the payment went smooth
i bought a LOL account ! but after almost 2 years the account revived to its owner , he easly took back the account ! i mesg seller / G2G ! but what we find ?
sorry 14 days period is over go F*****k your self with the seller ! i don't recommend them at all

Reply from G2G
I wouldn't say it's horrible, why? G2g offers some of the most generous refund policies that I've used alot. And it has everything you want without the g2a payment issues. In general, most issues you'll experience are just the sellers. But generally you'll still get refunded. Great!

Reply from G2G
Got scammed out of 2 different valorant accounts and was NOT reimbursed by EITHER the SELLER OR G2G. DO NOT BUY from the G2G website. I purchased 2 valorant accounts at Iron rank and logged in and saw they were iron so I released payment to seller but when I tried to join a game both accounts were instantly banned, but because I released money to seller before playing a game I do not get my money back. G2G is a scamming service that promotes scamming and criminality. DO NOT BUY FROM THEM.

Reply from G2G
Just for buying something, they forced you to provide your passport, a selfie, a photo of your card, and your phone number. My bank asks me for less.
It is cringe to use this platform to buy smth for nearly 5 dollars.
Next cool point is that they ask you to do it after charging money from your account and blocking payment until all this information is provided. After the refund, I still didn't get my money.
Ultimate scam company from Malaysia. You can't do anything with them except avoid.

Reply from G2G
They should make sure that sellers who sell, for instance, 12 months accounts, keep their part of the deal. Many of them will sell the account and disappear after getting payment. Otherwise a very good website.

Reply from G2G
I was scammed and I was not helped at all. The payment and everything was within G2G and when I went to support, they only talked to the seller.

Reply from G2G
payment went trough, money is gone, order marked as cancelled, got scammed by g2g, wow great company

Reply from G2G
G2G just offers platform for seller. GamerProtect is working only if seller won't respond - same as chargeback. If you receive account and will be blocked you will have nothing, payment is released after delivery. You HAVE TO provide feedback after 3 days, otherwise seller will get automatically positive and you can't change it. Description is nice to read, nothing more.

Reply from G2G
Everything went smoothly. From order to payment and quick deliver.

Reply from G2G
I have been trying to contact G2G support for three days with absolutely no response. I made a payment but I cannot use the service nor receive a refund. The seller has been suspended and is also waiting for refunds from G2G - and my payment happens to be stuck there. More than 72 hours have passed without any reply from support. G2G claims to offer a reliable marketplace, but they fail to provide even basic customer support when things go wrong. Extremely disappointing and frustrating. Do not recommend until they improve their support responsiveness.

Reply from G2G
Awful, I've place an order on the market, paid for it, waited for the seller 5 days, after 5 days the seller confirmed delivery without delivering anything. Reported the seller, waited 2 days for a response from the seller, he didn't respond, i escalated the case (you can only escalate after 2 days), no response, my money it's, 340€ that i can't use, and guess what? After the G2G will cancel my payment, the money won't come back, they can only send me back my money after 1 week.... Just don't use

Reply from G2G
Has been a great platform if you vet the sellers of course. As for the platform itself I never had any issues until today, I had an issue because I used a new payment method but they sorted me out in just a few hours, I'm very satisfied!

Reply from G2G
Very unfair and stressful experience with G2G support.
Ticket ID: 5392097
I sold a Mobile Legends account through G2G and delivered the account through the official order page. The buyer confirmed that he received and accessed the account. Later, the buyer opened a complaint related to a Google/Gmail security lock after the transfer.
I provided delivery proof, screenshots, chat history, and explained that the issue appeared to be a Google security lock/unusual activity after the buyer accessed the account. I also explained that I did not recover, access, or change anything after delivery.
What feels unfair is that G2G kept asking me to prove that I did not recover the account, which is almost impossible to prove directly, while the buyer’s claim did not seem to require strong proof that I actually recovered it.
A Google/Gmail security lock alone should not automatically be treated as seller recovery, especially when the buyer had already received and accessed the account.
As a seller, this made me feel completely unprotected and at risk of losing both the account and the payment. I expected a fair review of all evidence from both sides, not pressure on the seller to prove something that never happened.
Very disappointing support experience.

Reply from G2G
Avoid G2G! Terrible First Experience (Order #1778230978235F6Y2)I had an absolute nightmare with G2G on my very first purchase. I paid using Bitcoin, and even though the transaction got 4 blockchain confirmations, their payment gateway (app.triple-a.io) flagged it as "expired" and failed. Now, I am left with no money and no product.Instead of taking responsibility and fixing the issue, G2G support completely passed the buck. They told me to contact their payment processor and solve it myself. This is unacceptable. I did NOT buy from the processor; I bought directly from G2G. It is their job to resolve backend payment errors, not the customer's duty to waste time, nerves, and money.As of right now, my problem remains completely unresolved. Stay away from G2G!

Reply from G2G
I’ve had the worst possible experience with G2G, and this was only my first purchase (Order #1778230978235F6Y2). I paid via Bitcoin, and despite having 4 blockchain confirmations, their payment processor (app.triple-a.io) claimed the link had expired and the payment failed. As a result, I have neither my money nor the product.Instead of investigating and resolving the issue, G2G support simply shifted the blame to their payment processor, telling me to contact them and sort it out myself. I did NOT purchase from the payment processor; I bought from G2G. It should be their responsibility to fix these errors, rather than making the client waste time, nerves, and money. I do NOT recommend G2G to anyone! Still not solved my problem

Reply from G2G
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.