G2G Reviews 

58,005
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(58,005)

6,927 reviews in the last 12 months

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payment

Rated 1 out of 5 stars

he stole $161.88 from me and uses stolen credit cards

I purchased 33K valorant points from him and after one day they disappeared. This means that the payment was refunded. He uses stolen credit cards. I want to get my money back. He compromised my account and stole $161.88 from me and the site did not give them back to me. Do not buy from him!!

June 3, 2026
Unprompted review
G2G logo

Reply from G2G

Hi lioryamar, we're very concerned to read about this experience. Reports of fraudulent activity and compromised purchases are something we take extremely seriously, and our team has reviewed your case. If you have any further details or your concern remains unresolved, please reach out to us at support.g2g.com so we can look into it with you directly.

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Rated 1 out of 5 stars

Not Trustable platform

I used G2G because I believed its Buyer Protection would protect buyers from sellers who scam customers. Otherwise, I could have bought directly from the seller for a lower price.

I purchased a 1-month SuperGrok subscription, but it stopped working after only 2 days. I reported the issue immediately and provided screenshots, videos, chat logs, and every piece of evidence G2G requested. The seller stopped responding completely.

What makes this even more disappointing is that I reported the problem before the seller's payment had been fully released. G2G still had the opportunity to protect me as the buyer, yet my refund was denied without explaining how the seller fulfilled their obligation.

In my experience, the platform failed to protect the buyer and instead left me to absorb the loss. After sending the final email rejecting my refund, G2G also stopped responding to my emails.

If a buyer pays for one month, receives only two days of service, provides clear evidence, and still cannot get a refund, then Buyer Protection is meaningless from my perspective.

I have no option except to share my experience publicly. As a content creator with over 100 million monthly views across social media, I review the services I use honestly. Based on my experience, I cannot recommend G2G to anyone who expects reliable buyer protection.

June 2, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing this, Nova! We completely understand the need for affordable access to multiple tools, and we're glad G2G can help bridge that gap. Welcome to the community — hope to see you again soon!

Rated 1 out of 5 stars

Withholding funds under AML excuse. Submitted email appeal.

My payment #4508495 for $42.41 was rejected by TripleA due to regional compliance. Chat support refused to assist manually and told me to just write an email. I have officially submitted my appeal to G2G support email. I demand a senior compliance manager to look into my case, review the alternatives I provided, and release my legally earned balance.

June 1, 2026
Unprompted review
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Reply from G2G

Hi Nikita, we're sorry to hear about the difficulty you've faced with your payment and the response from our support team. We understand how frustrating it is when you feel your concern is not being handled adequately. Your feedback regarding our support process has been noted, and we take it seriously. Our team is committed to reviewing appeals of this nature carefully and improving how we address compliance-related payment issues. We appreciate your patience and sincerely apologize for the inconvenience.

Rated 5 out of 5 stars

very quick always as described

very quick always as described, helpful and fast delivery. I have never had issues with the payment system.

May 28, 2026
Unprompted review
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Reply from G2G

Thank you, Kimberly! Quick, always as described, smooth payment experience — you've perfectly captured what G2G stands for. We love having you as a customer!

Rated 1 out of 5 stars

G2G is a shit

well first of all
the payment went smooth
i bought a LOL account ! but after almost 2 years the account revived to its owner , he easly took back the account ! i mesg seller / G2G ! but what we find ?
sorry 14 days period is over go F*****k your self with the seller ! i don't recommend them at all

May 25, 2026
Unprompted review
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Reply from G2G

Hi Ahmed, thank you for sharing your experience, and we are sorry for the frustration this caused. We did look into your order, but because the account was reclaimed long after the purchase — well outside the coverage window — our ability to step in was unfortunately limited. We know that is not the outcome you were hoping for. Your feedback about long-term account security matters, and we are using it to push for stronger protections on G2G.

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Rated 5 out of 5 stars

Great wirh some caveats.

I wouldn't say it's horrible, why? G2g offers some of the most generous refund policies that I've used alot. And it has everything you want without the g2a payment issues. In general, most issues you'll experience are just the sellers. But generally you'll still get refunded. Great!

May 29, 2026
Unprompted review
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Reply from G2G

Thank you for such a thoughtful and honest review! We're proud of our buyer protections and refund policies, and we're always working to raise the bar on seller quality too. Your feedback genuinely helps us improve — see you again!

Rated 1 out of 5 stars

Got scammed

Got scammed out of 2 different valorant accounts and was NOT reimbursed by EITHER the SELLER OR G2G. DO NOT BUY from the G2G website. I purchased 2 valorant accounts at Iron rank and logged in and saw they were iron so I released payment to seller but when I tried to join a game both accounts were instantly banned, but because I released money to seller before playing a game I do not get my money back. G2G is a scamming service that promotes scamming and criminality. DO NOT BUY FROM THEM.

May 28, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Reaper, we're really sorry to hear about your experience with the two Valorant accounts, and we understand how upsetting this is. Your case is actively being investigated and our team has requested some additional proof to move it forward. Please keep an eye on your ticket and share what you can so we can complete the review. We haven't forgotten about you and want to help resolve this.

Rated 1 out of 5 stars

Was scammed

Just for buying something, they forced you to provide your passport, a selfie, a photo of your card, and your phone number. My bank asks me for less.
It is cringe to use this platform to buy smth for nearly 5 dollars.

Next cool point is that they ask you to do it after charging money from your account and blocking payment until all this information is provided. After the refund, I still didn't get my money.

Ultimate scam company from Malaysia. You can't do anything with them except avoid.

May 25, 2026
Unprompted review
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Reply from G2G

Hi Oleksii, thank you for your feedback. We understand that being asked for several documents felt like a lot for a small purchase, and we are sorry it made the experience frustrating. Our team has stepped in and canceled the order, so your payment is being returned to you. Verification exists to protect buyers and sellers from fraud, but your point about keeping it proportionate is well taken, and we appreciate you raising it.

Rated 4 out of 5 stars

They should make sure that sellers who…

They should make sure that sellers who sell, for instance, 12 months accounts, keep their part of the deal. Many of them will sell the account and disappear after getting payment. Otherwise a very good website.

May 25, 2026
Unprompted review
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Reply from G2G

Hi Pasquale, thank you for your honest feedback. We appreciate the suggestion about ensuring sellers honour the full term of their listings. We will share this with our team. Best regards, G2G Team

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Rated 1 out of 5 stars

Scammed

I was scammed and I was not helped at all. The payment and everything was within G2G and when I went to support, they only talked to the seller.

May 17, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Sofian, thank you for sharing this with us. We're truly sorry to hear you were scammed. Middle-man trades arranged outside our official escrow system are not protected by G2G, but if you have any order details that went through our platform, please share them with us at support.g2g.com so our team can look into it. We sincerely apologize for the experience. Best regards, G2G Team

Rated 1 out of 5 stars

payment went trough

payment went trough, money is gone, order marked as cancelled, got scammed by g2g, wow great company

May 22, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Jonathan, we're really sorry for the confusion around the payment and the cancelled order. Our support team has reviewed your case and a refund has been processed. Please check your account, and if anything is still missing, reach back out at support.g2g.com.

Rated 2 out of 5 stars

No buyer protection after sale

G2G just offers platform for seller. GamerProtect is working only if seller won't respond - same as chargeback. If you receive account and will be blocked you will have nothing, payment is released after delivery. You HAVE TO provide feedback after 3 days, otherwise seller will get automatically positive and you can't change it. Description is nice to read, nothing more.

May 20, 2026
Unprompted review
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Reply from G2G

Hi uima, thank you for the detailed feedback on the buyer protection process. We hear you on the 3-day feedback window and the timing of payment release — both are things we'll pass on to the team. Please share your order details at support.g2g.com if you'd like us to look into a specific case directly. — G2G Branding

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly. From order to payment and quick deliver.

May 16, 2026
Unprompted review
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Reply from G2G

Hi Ranko, thank you for the kind review — glad everything went smoothly from order to delivery. — G2G Branding

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Rated 1 out of 5 stars

No Support for 3 Days - Unable to Get Refund or Access Service

I have been trying to contact G2G support for three days with absolutely no response. I made a payment but I cannot use the service nor receive a refund. The seller has been suspended and is also waiting for refunds from G2G - and my payment happens to be stuck there. More than 72 hours have passed without any reply from support. G2G claims to offer a reliable marketplace, but they fail to provide even basic customer support when things go wrong. Extremely disappointing and frustrating. Do not recommend until they improve their support responsiveness.

May 12, 2026
Unprompted review
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Reply from G2G

Hi Vladimer, I am sorry. Waiting more than three days with no response while your payment was stuck is not the experience we want anyone to have, and I completely understand how frustrating and disappointing that is. You were right to expect timely support and we fell short here. Please know your case has been escalated to our team for a proper review, and your feedback about our response times is being taken seriously as we work to do better. Thank you for your patience.

Rated 1 out of 5 stars

Awful

Awful, I've place an order on the market, paid for it, waited for the seller 5 days, after 5 days the seller confirmed delivery without delivering anything. Reported the seller, waited 2 days for a response from the seller, he didn't respond, i escalated the case (you can only escalate after 2 days), no response, my money it's, 340€ that i can't use, and guess what? After the G2G will cancel my payment, the money won't come back, they can only send me back my money after 1 week.... Just don't use

May 3, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Teodor, we're sorry to hear about the experience with your order. A 5-day wait followed by a non-delivery is not the service we want any buyer to face. Please share your order details at support.g2g.com so our team can investigate the seller's actions and look into your refund timeline. — G2G Branding

Rated 1 out of 5 stars

I didn't receive my order after payment

May 13, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Uwana, thank you for sharing your concerns with us. We have reviewed your order and on our end it has been marked as completed after payment was received. If you are still experiencing issues accessing your product, please reach out via support.g2g.com so our team can look into this further. We appreciate your patience. Best regards, G2G Team

Rated 5 out of 5 stars

Great platform and support

Has been a great platform if you vet the sellers of course. As for the platform itself I never had any issues until today, I had an issue because I used a new payment method but they sorted me out in just a few hours, I'm very satisfied!

May 12, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Sean, thank you for the kind review — glad the team sorted the new payment method issue in just a few hours. We appreciate the trust. — G2G Branding

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Rated 1 out of 5 stars

Very unfair and stressful experience…

Very unfair and stressful experience with G2G support.

Ticket ID: 5392097

I sold a Mobile Legends account through G2G and delivered the account through the official order page. The buyer confirmed that he received and accessed the account. Later, the buyer opened a complaint related to a Google/Gmail security lock after the transfer.

I provided delivery proof, screenshots, chat history, and explained that the issue appeared to be a Google security lock/unusual activity after the buyer accessed the account. I also explained that I did not recover, access, or change anything after delivery.

What feels unfair is that G2G kept asking me to prove that I did not recover the account, which is almost impossible to prove directly, while the buyer’s claim did not seem to require strong proof that I actually recovered it.

A Google/Gmail security lock alone should not automatically be treated as seller recovery, especially when the buyer had already received and accessed the account.

As a seller, this made me feel completely unprotected and at risk of losing both the account and the payment. I expected a fair review of all evidence from both sides, not pressure on the seller to prove something that never happened.

Very disappointing support experience.

April 29, 2026
Unprompted review
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Reply from G2G

Hi Ramy, thank you again for your feedback about your experience as a seller. We understand how stressful a drawn-out dispute can be, and we are sorry it left you feeling let down. These cases are assessed against our marketplace policies using the information provided, and your comments about the support and dispute process have been shared with our team to help us improve. We value you as a seller and appreciate you taking the time to tell us.

Rated 1 out of 5 stars

Avoid G2G

Avoid G2G! Terrible First Experience (Order #1778230978235F6Y2)I had an absolute nightmare with G2G on my very first purchase. I paid using Bitcoin, and even though the transaction got 4 blockchain confirmations, their payment gateway (app.triple-a.io) flagged it as "expired" and failed. Now, I am left with no money and no product.Instead of taking responsibility and fixing the issue, G2G support completely passed the buck. They told me to contact their payment processor and solve it myself. This is unacceptable. I did NOT buy from the processor; I bought directly from G2G. It is their job to resolve backend payment errors, not the customer's duty to waste time, nerves, and money.As of right now, my problem remains completely unresolved. Stay away from G2G!

May 8, 2026
Unprompted review
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Reply from G2G

Hi zsolt, we're sorry your first purchase turned into such a stressful experience, with the Bitcoin payment not being recognised despite the confirmations. We have reviewed your case and our team has followed up on it. If the issue is still unresolved, please contact us at support.g2g.com so we can help.

Rated 1 out of 5 stars

I’ve had the worst possible experience…

I’ve had the worst possible experience with G2G, and this was only my first purchase (Order #1778230978235F6Y2). I paid via Bitcoin, and despite having 4 blockchain confirmations, their payment processor (app.triple-a.io) claimed the link had expired and the payment failed. As a result, I have neither my money nor the product.Instead of investigating and resolving the issue, G2G support simply shifted the blame to their payment processor, telling me to contact them and sort it out myself. I did NOT purchase from the payment processor; I bought from G2G. It should be their responsibility to fix these errors, rather than making the client waste time, nerves, and money. I do NOT recommend G2G to anyone! Still not solved my problem

May 8, 2026
Unprompted review
G2G logo

Reply from G2G

Hi demeter, thank you for the patience. Your order is a floating-status case and our team is still investigating with the payment processor to trace the Bitcoin transaction. We hear you that being told to contact the processor yourself isn't the answer you wanted, and we're continuing to follow up internally. We'll update through your ticket once we have a resolution path. — G2G Branding

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