G2G Reviews 

I have purchased Claude Pro subscription. My Order number is 1782868142389EQDU. The seller sent me credentials to a free account rather than a pro account. Totally scam website. The website says "If you received the wrong / incomplete / invalid items, please file a report or the payment will be released to the seller after 3 days." but the site doesn't let me click the Report button.

UPD: I was able to report it somehow. But still waiting for the issue to be resolved.

UPD: I got refunded.

FINAL WARNING ABOUT G2G — BUYERS SHOULD BE VERY CAREFUL

I want to warn people clearly about G2G. In my experience, this platform does not protect buyers properly and gives nice public replies on Trustpilot while the real ticket support keeps repeating the same copy-paste answers.

My case is Ticket ID #5533537. G2G publicly replied on Trustpilot saying they wanted to review my case properly and give clear answers instead of generic replies. But inside their own support system, I kept receiving the same unsupported answers again and again.

Support replies were sent under the names Aurora Del Castillo, Adrien Klynn and Atika Za, as well as the Accounting Department. Instead of a real solution, I kept getting the same message: G2G says the payment provider deducted the money, but G2G refuses or is unable to provide real proof.

The refund issue is simple. Twice, EUR 0.50 was missing from my refunds. That is EUR 1.00 in total. G2G claims this was a payment provider fee, but when I asked for proof, they said they cannot provide ARN numbers, refund receipts, payment provider fee breakdowns, or proper evidence from the payment provider. They also still did not provide clear G2G-side proof showing exactly what amount they refunded.

So G2G expects buyers to believe them without evidence. No proof, no clear refund breakdown, no real solution. In my opinion, this feels like money being taken from buyers without a valid explanation. If a seller fails to deliver, the buyer should not lose even more money just to get a refund.

This is not only about EUR 1.00. It is about the principle. G2G keeps saying nice things in public, but in the actual ticket they do not give the proof I ask for.

There is also a much bigger issue. Suspicious chatgpt.com accounts are being sold on G2G for around EUR 1–2, while ChatGPT Plus normally costs around USD 20 per month officially. After purchasing one of these accounts, I could see personal billing details, invoice information, PayPal-related payment information, a name and address belonging to another person. That is extremely serious. It raises concerns about stolen or unauthorized accounts and misuse of personal data.

I reported problems, gave information, opened tickets and followed G2G’s process. Yet sellers appear to remain active, and buyers are left exposed. That is not buyer protection.

In my opinion, G2G is failing to follow proper consumer protection standards. Directive (EU) 2019/770, including Articles 13, 16 and 18, gives consumers remedies when digital content or digital services are not supplied, and reimbursement should not impose fees on the consumer. Directive 2005/29/EC, Articles 5, 6 and 7, prohibits unfair and misleading commercial practices. In the Netherlands, Dutch Civil Code Book 6, Articles 6:193b, 6:193c and 6:193d BW, also deals with unfair and misleading commercial practices. The Digital Services Act, Regulation (EU) 2022/2065, includes rules for online platforms regarding notice-and-action, complaint handling and trader traceability.

Do not blindly believe G2G’s public replies on Trustpilot. In my experience, they say publicly that they care, but inside the ticket system the same names and departments keep sending repeated answers without real proof.

My warning is simple: be very careful with G2G. If something goes wrong, you may be left with scam sellers, missing refund amounts, unwanted store credit, no clear proof, and support that keeps sending the same answers.

G2G: stop making public promises and start proving what you claim. Provide the refund records, provide the legal company details, refund the missing EUR 1.00, investigate suspicious chatgpt.com account sales, and actually protect buyers.

i try to order and your website show error
Something went wrong.
There is an error processing your payment by TripleA. Please contact TripleA at triple-a email for assistance by providing them the merchant name GAMER2GAMER GLOBAL PTE LTD and your email address.

i already email them and finish i make the verification with them but still i cant order and no reply from your support !!!

why you have another team inside your company is should be one team and one verification look like scam or what ? and why no one reply
you ask verification and i do it but until now i still cant order

triple-a support email is that scam or what ?
why you not make verification in your main website !
why is need all that !

worst experience is to order from your website

Hello I bought the Netflix account for 6 months after few days it is not working contacted seller and keep and tell me wait have some patience and I waited more tha 4 days and still not working. Hardly replies it’s a scam don’t buy.

G2G Mobile Wallet Scam - Identity Trap After Sale. deliberately wait until the mobile account is entirely in the buyer's possession before freezing the seller's wallet. "G2G financial theft" and "G2G data harvesting" concerns. They permitted a $140 mobile transaction to fully complete, allowed the digital asset to change hands, and subsequently locked the funds. They are using an unnotified identity-verification gate to permanently seize seller balances and harvest sensitive government-issued identification documents under duress. Sold June 11, verification initiated 2 weeks after sale, passport/DL provided, ghosted since) on r/G2G com and r/gaming. Warning: G2G withholds seller payouts to harvest Passport and Driver's License data. UPDATE since their response:
Response to my complaints after uploading driver license 2 times and passport information, is to claim more information is needed and to give them more government issued id. Keep in mind they never said why or what information specifically was needed. This was an attempt to claim the issue was resolved in the user’s end incorrectly, to obtain more data harvesting information to potentially sell, and to artificially display financial holdings by delaying access to my funds.
Next I will be contacting the game developers hoping the customer issues a chargeback. They make no attempt to resolve issues and spam my inbox with requests for MORE data harvesting. THE SOLUTION IS WORSE THAN THE PROBLEM. PLEASE DO NOT USE THIS COMPANY AND WARN YOUR FRIENDS ON AS MANY RECIEW PLATFORMS AS POSSIBLE.

Scam bought an account and it got taken back a few months later

they sold me an account and then the original owner took it back 4 days later. they told me to provide video? video of what?! i dont have the account anymore!

Been waiting for almost a week no for a response bc seller has backhacked my accound and I just want to get a refund of the $300 aud dollars I paid for... but guess what, no i get automated responses saying it's still under investigation even tho I sent like 10 different proofs that the seller scammed me. DO NOT BUY FROM THIS SCAM COMPANY. Theyll even ban you for chargebacking to your bank!

I want to seriously warn people about G2G.

My experience with G2G has gone far beyond bad customer service. In my opinion, this platform acts in a misleading and unfair way, while customers are left dealing with scam sellers, vague refunds, delayed support and empty public promises.

I had multiple order/refund issues where sellers did not properly deliver what was purchased. I provided evidence, opened tickets and followed G2G’s process, but still had to chase them again and again. Instead of real buyer protection, I received generic replies, delays, unclear refund amounts and excuses.

The site appears to be full of scam sellers. Even when proof is provided that a seller failed to deliver, G2G does not properly protect the buyer. In my case, the issue remained unresolved while I was left fighting to get my own money back. That is not buyer protection. That is letting the customer take the loss.

G2G also deducted €0.50 from my refund and claimed it was a payment provider/refund processing fee. I do not accept that. If the seller fails to deliver, the buyer should not be punished financially. It does not matter if it is “only” €0.50. It is still my money, and money should not be deducted without a clear legal basis.

I also received a message saying I would only receive €1.39 back from a €2.89 payment. Even if a €1.00 handling fee is not refunded, the refund should still be €1.89. That means another €0.50 disappears without a clear valid reason. On top of that, I still have €4.75 stuck as G2G Store Credit, while I want my money returned to my original payment method.

This raises serious legal concerns. Under Directive (EU) 2019/770, Articles 13, 14, 16 and 18, consumers have remedies when digital content or services are not supplied or not in conformity, and reimbursement should be made without imposing fees on the consumer. Directive 2005/29/EC, Articles 5, 6 and 7, prohibits unfair and misleading commercial practices. In the Netherlands, similar rules exist under Dutch Civil Code Book 6, Articles 6:193b, 6:193c and 6:193d BW.

The Digital Services Act, Regulation (EU) 2022/2065, also requires online platforms to have proper notice-and-action systems, complaint handling and trader traceability, including Articles 16, 20, 30 and 31. If a marketplace is repeatedly used by scam sellers and buyers provide evidence, the platform should not ignore it or let customers carry the loss.

Their Trustpilot replies also feel fake to me. Publicly, they say they are sorry and want to help, but behind the scenes nothing meaningful happens. Nice words do not solve unresolved tickets, missing refunds or unfair deductions.

For me, this feels like scam behavior. Whether it is €0.50, €1.00, €4.75 or more, the principle is the same: a company should not keep or deduct a customer’s money without a clear, valid and legal explanation.

I strongly advise people to avoid G2G. If something goes wrong, you may be left fighting scam sellers, slow support, vague refund deductions, unwanted store credit and public promises that do not match reality.

G2G: stop posting nice words on Trustpilot and actually solve the case. Refund the missing amounts, return my remaining store credit, provide official refund proof and start protecting buyers properly.

Pure scam. Sellers are scam selling fake or stolen accounts active for a day or two. After some time the seller deactivated account. Don't waste your money.

u buyed an account from g2g it sayd delivery time 10 min it was 3 days bc the seller didnt gave me an account with the game on i that i purcensed sellers i wanted to refund you cannot the refund the seller gives you another account after 3 days a get the account
my account got stolen in 1 day (i changed evrything in the account)

Absolute scam. I have bought Adobe 1 yr subscription from user nedvedos. Was ok for two days and account has been suspended. After contacting seller, he sent me a new accounts for few times and the sam happened. Now his account is deactivated. Wasted money…

Avoid this platform completely. I have been a user with zero issues when using my UK card under my full name and address. However, the moment I used a card issued in another country—still under my exact same name—they flagged the account and completely blocked me from my funds.
​Their identity verification system is a total joke. The built-in camera app forces a picture instantly before the phone lens can even auto-focus, creating blurry images. Then, their support team just sends the exact same automated, copy-pasted responses over and over. They completely ignore actual communication.
​I have gone above and beyond to clear this up. I sent them manual, crystal-clear pictures of the front and back of my ID, a selfie, and even a screenshot of my online banking showing the exact reference number and payment amount in Euros. They ignored all of it and just keep hitting resend on the same script.
​They took my money, refused to provide the service, and won't let me access my account or get a refund. It feels like an outright scam. Do not trust them with your money.

Dont buy accounts in this scam website when the warranty end the account got revoked and sold to next customers and g2g dont do anything just happy because people get scamed and they go comission for every sold

I never received what I purchased. I was willing to provide as much details as needed to prove my side but they forced the transaction closed and delivered against my will.

overgear.com got me without any attempted scam. Going there from now on.

Sure the items are somewhat cheaper than other websites, but the amount of hoops you have to jump through is actually ridiculous. You have to send a photo id, a selfie and a photo of your debit/credit card. Like what. Websites like uggm or ug4m you just pay and they do what they gotta do. Seems like a scam to me regardless of all the “good” reviews. Not only that the seller was confusing with their responses, and the responses weren’t helpful at all. Would be a 1 star or below but it is cheap items. I just rather have a reliable seller than a cheap one.

Do NOT trust this platform. G2G is a website full of scammers, and the company itself participates in fraudulent practices. I am absolutely done with them and want to warn everyone: STAY AWAY!

First of all, their customer support is a complete nightmare. Whenever a transaction fails or a seller scams you, they use a standard automated script demanding "video proof or images" from you. This is completely illegal! Under EU Consumer Law (Directive (EU) 2019/771), the burden of proof lies with the seller. The seller must prove that the product/service actually worked, NOT the buyer. G2G illegally reverses this rule to protect scammers and frustrate buyers so they will give up.

But it gets worse: they are literally stealing money from refunds. This is now the SECOND time I caught them sneakily deducting exactly €0.50 from my refund amount without any authorization or explanation. They hope you won't notice because it's a small amount. If they do this to thousands of customers, they are making massive amounts of money illegally.

When you confront them, they ignore you and send automated templates. Their support is absolutely pathetic, unprofessional, and corrupt.

Save your money, save your sanity, and buy somewhere else. G2G is a total scam.

Bought a "time sensitive* boost. Payment was "received" but I needed to contact support for it to be verified (idk what that means). Contacted support, automated messages telling me that my order is refunded (when I didn't ask for it in any way, i just wanted it to be verified), and then when I told them I wanted it verified, they just closed the ticket. This happened twice. Obviously, they didn't verify it in time for the boost to be able to take place, and I will have to request a refund.

Avoid at all costs, sellers are not scammers, but the platform itself is. I will file a dispute with PayPal.

Purchased a gift card from a seller who tried to scam me by phishing for sensitive information. I submitted a ticket, but the customer service is nonexistent. There is no “24/7” support.

I was only able to get a refund after reporting it to PayPal, and I am now being spammed with emails from G2G begging me to reconsider the payment, despite me reporting that the seller did not provide a key. I’m not sure why the customer service team is supporting this seller.

Edited to respond to G2G:

I find it interesting that the response and attitude suddenly changed once my review was posted publicly.

None of this was said to me in the email thread. Instead, I was repeatedly told that nothing further would be done because I had opened a PayPal dispute. My concerns were largely ignored, and I kept receiving generic responses that didn’t seem relevant to my actual case.

It’s only now, after leaving a public review, that I’m being told the seller has been dealt with and that the phishing attempt was taken seriously.

I appreciate that the order was eventually cancelled and refunded, but the support experience that led up to that outcome was genuinely poor. If this level of communication had been shown from the start, I wouldn’t have needed to escalate the issue through PayPal or leave a negative review in the first place.