G2G Reviews 

58,156
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,725 reviews, reviewers had a great experience with this company. Regular customers frequently praise the extremely smooth transactions and incredibly fast service provided when buying various digital goods and online services. People often mention that support representatives are exceptionally friendly, highly helpful, and always quick to respond to any questions, concerns, or technical issues. Some reviewers were not happy with misleading product descriptions, unexpected account bans, and receiving items that did not match what was advertised. Consumers also noted significant challenges when trying to resolve disputes or deal with customer support teams during complicated warranty claims and refund requests.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times, professional support, and... See more

Product

Consumers find the product to be a mixed experience, as while many reviewers praise the helpful sellers and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report that... See more

Response time

Users describe ambiguous interactions with response time, as many reviewers highlight extremely fast... See more

Website

Reviewers mention ambiguous feedback about website, with some consumers praising the platform for offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly such a good website to buy accounts from, I would have rated it 5 stars but one thing I don’t like about it is if I want to buy a steam account(which is the main thing I buy from there) I c... See more

Company replied

Rated 4 out of 5 stars

I’ve contacted G2G several times, and every time, their support team has been available, responsive, and helpful. They always take the time to understand my issue and resolve it as quickly as possible... See more

Company replied

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 5 out of 5 stars

Very easy to work with and good communication throughout the process. I was able to set my own play schedule and he would play when I was offline, so my normal playing time was not interrupted. I will... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

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3.9

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(58,156)

7,081 reviews in the last 12 months

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ban

Rated 3 out of 5 stars

Disappointed After 7 Months as a…

Disappointed After 7 Months as a Trusted Seller

I have been a seller on G2G for over 7 months, successfully completing 2,100+ orders with more than 2,000 positive feedback from buyers. I previously left a positive Trustpilot review about the platform because I truly valued the opportunity G2G provided to sellers like me.

However, despite my dedication and strong seller record, my account was permanently suspended due to an alleged policy violation. I was accused of selling fake codes, but in reality, I was simply using an automated message system where buyers contacted me via chat before receiving their valid keys. G2G never issued me any warnings before the ban, and despite multiple attempts to appeal, they refused to review my case fairly.

I understand G2G must enforce rules, but banning a long-time, highly rated seller without a proper review is unfair. I also still have funds stuck in my account, and G2G has not provided any clear response on how I can withdraw them.

I trusted this platform and built my business here, but this experience has been incredibly disappointing. I hope G2G reconsiders its policies and provides better communication with sellers who have proven their reliability.

February 21, 2025
Unprompted review
G2G logo

Reply from G2G

We understand your disappointment regarding the account suspension. However, your actions, specifically the automated messaging system and the resulting issues with code validity, jeopardized the integrity and security of our marketplace. Maintaining a safe environment for all users is our top priority, and your actions necessitated immediate and decisive action. Despite your positive history, the severity of the policy violation and its impact on our users led to the final decision to suspend your account. We stand by this decision, as the protection of our marketplace and its users is paramount.

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Rated 1 out of 5 stars

I got banned

I got banned. I requested a 50% refund of which I paid since I got banned. They refused so I spent a total of almost $400 for 2 weeks of services and recieved a ban. Best of wishes to those who wish to use this type of service. They claimed it was delivered in full but how could it have if I was banned before the whole week was finished. 0/10

January 22, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have looked into the matter, but without sufficient evidence from your side, we are unable to determine the exact cause of the problem. We hope this is an isolated case and will continue to ensure that all deliveries meet our guidelines for a safe and secure transaction. We remain confident that your future experiences with G2G will better reflect our commitment to your satisfaction.

Rated 1 out of 5 stars

Scam and bad G2G support

I bhought 2 rust accounts on G2G one was working perfectly fine the other one had a community ban. i contacted the seller he didnt do much. after i reported the case in g2g he gave me another account which got a easy anti cheat ban on the same day i bhought the account so i couldnt play on it. then the i contacted the seller again and he said he have no more accounts now i escalted the case to g2g admins i wated over 5 day till something happend only thing that happend is that my case got rejected by the G2G admin.. and i lost 14€

January 22, 2025
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have looked into the matter, but without sufficient evidence from your side, we are unable to determine the exact cause of the problem. We hope this is an isolated case and will continue to ensure that all deliveries meet our guidelines for a safe and secure transaction. We remain confident that your future experiences with G2G will better reflect our commitment to your satisfaction.

Rated 4 out of 5 stars

The way you sell currency is risky.

The way you sell currency is risky.. Please request for players to put 1 rare item during the trade.. The seller doesnt know how to accept trade that have items in trading..

Doing trade without user putting items is risky and might put user to ban risk

December 28, 2024
Unprompted review
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Reply from G2G

We're honored by your praise and grateful for your loyalty. Your feedback fuels our passion.

Rated 1 out of 5 stars

Scammer Central

Its a scammer central. You buy account, change details. Seller can still revoke your account. Support does not provide any help. In fact, they don't even know the TOS of the games those are being sold there.

They keep asking for things that you already provide to them to delay the situation, whether you bought an account of 1 dollar or 0.5 dollar, anything you spent on the account is lost and g2g never helps.

1. Got scammed [Account Revoked]: G2G said oh no its out of waranty period 14 days. No support provided at all.

2. Got Scammed [Account Received had previous afk bans]: When i went afk in 1 game, I received 7 days of Ban instantly whereas normally you would receive 2 minutes or 2.5 minutes ban. Opened a ticket, they keep asking dumb questions. Provide video of account login, email change, usernames, I did! Again, they ask to provide videos of email change! I did!. Ok now send ticket to RIOT. BRUH! Account buying and selling is against TOS.

December 23, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

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Rated 5 out of 5 stars

Friendly, Quick, and Trustworthy

The merchant is not greedy. All of their products are cheap. This merchant is friendly. The transaction is quick. It took less than 40 mins. The merchant is trustworthy. The level is higher than level 100. So, I did not have any doubts with sharing my login details. I am also fully aware that purchasing this boosting service may or may not result to a ban, and that is a decision I, alone, am responsible of. So please, I hope other clients will not blame merchants if their account gets banned.

December 20, 2024
Unprompted review
G2G logo

Reply from G2G

We are happy to know that you enjoyed shopping with us. Looking forward to having you as one of our valued customers for many years to come.

Rated 1 out of 5 stars

Not ban free as he stated n also isn’t…

Not ban free as he stated n also isn’t really good with communication

December 9, 2024
Unprompted review
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Reply from G2G

Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.

Rated 1 out of 5 stars

BAN RISK 100%

pokemmo ban when you buy money

December 7, 2024
Unprompted review
G2G logo

Reply from G2G

We understand your frustration and regret the inconvenience you've faced. To assist you efficiently, we need your order number to verify and locate the specific transaction. If you don’t have that readily available, please submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new.
We are committed to resolving your issue swiftly and ensuring a secure experience on our platform.

Rated 1 out of 5 stars

I bought an exitlag code and the code i…

I bought an exitlag code and the code i received was already redeemed , the seller kept telling me that i think he’s stupid and that he will ban my account for fraud, i just wanted my exitlag subscription , i wont scam him for 6 dollars , i got nothing in return

December 1, 2024
Unprompted review
G2G logo

Reply from G2G

We understand your frustration and regret the inconvenience you've faced. To assist you efficiently, we need your order number to verify and locate the specific transaction. If you don’t have that readily available, please submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new.
We are committed to resolving your issue swiftly and ensuring a secure experience on our platform.

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Rated 1 out of 5 stars

SCAM SITE 100%

Total scam, no cap. Whether you’re buying or selling, G2G’s out here finessing everyone. If you buy from a fake store (which is probably G2G’s own setup), don’t expect a refund. And if you’re a seller? The second your balance hits $600, they’ll ban your store.

I was selling coins, and everything was smooth for five months. Then, the moment I hit $600 in my account, they banned me. Their reason? “Breaking the rules” by logging into buyer accounts. Like, bruh, how else are you supposed to top up coins for that app? That’s literally how it works. If they don’t even understand the process, why list those coins on the site in the first place?

G2G support is straight trash. If this was an issue, why didn’t they ban me from day one? Why wait until I’ve stacked over $500? It’s clear after reading reviews—they’re just robbing sellers unless it’s one of their own fake stores.

And don’t even get me started on those so-called “legendary” AI stores. I got scammed buying from one of them, trying to get a premium app. No refund, no ban for that store, nada. That Amba MIAAA? Total AI profile, just like the rest. G2G’s running a straight-up scam, scamming buyers and sellers alike.

Don’t buy or sell on this site, period. Unless you know for a fact you’re buying from a real person—not some fake account. And even then, don’t do dumb stuff like reporting their store. G2G won’t refund you anyway but will ban the legit sellers while letting their AI scammers keep running. If you buy an account from those AI stores or the ones selling everything, you’re getting a stolen account from phishing or they take back the account and u got nothing but losing ur money.

November 19, 2024
Unprompted review
G2G logo

Reply from G2G

We regret hearing about the challenges you've faced. To help us assist you more effectively, please provide your order number, as it will greatly aid in locating the order and verifying the issue. Alternatively, you may submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new.
We are committed to addressing concerns promptly and maintaining a secure transaction environment for all users.

Rated 1 out of 5 stars

Scaming, at his finest.

Scaming, purely. So i bought gold, as a lot of you will do. I did got ban like 1h after my order on the website. So i did not have time to receive any gold before blizzard did the Hammer Strike. I contacted the seller who just said basicly "you are doing MRT bro, you got ban, not my fault"
So i contacted G2G support to explain poor customer treatment from the gold seller. They told me basically in a simple way "he is not breaking any code of conduct, it's your fault if you get ban bb"

So i trusted them, lost 30€ for the gold i never seen, i got ban 15 days, and they spitted on me. What can i say more? XD

November 25, 2024
Unprompted review
G2G logo

Reply from G2G

We have investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Never, ever, ever use this website

Never have I been treated worse by support for any company I've interacted with. G2G will almost never side with the buyer and constantly does everything in their power to screw over their purchaser if anything goes wrong.

I went through 3 different support agents, to all three of them I submitted photo and video proof of my ban due to their sellers terrible buyer protection. Every single agent provided zero help and asked me to resubmit the same information over and over, because these three agents think Bans work the same in every title apparently.

The only way to get anything done if G2G screws you over is issue charge backs, which I am now happily doing due to their inability to provide any support and for hosting Sellers who get your account banned without any problems

November 20, 2024
Unprompted review
G2G logo

Reply from G2G

We regret hearing about the challenges you've faced. To help us assist you more effectively, please provide your order number, as it will greatly aid in locating the order and verifying the issue. We are committed to addressing concerns promptly and maintaining a secure transaction environment for all users.

Rated 1 out of 5 stars

Sellers are just terrible these days…

Sellers are just terrible these days and G2G gives them an unmoderated platform to lie and extort their customers.

Customer safety is gone, any seller advertising 'their services can't cause bans' is lying and just trying to push their sales. Took only 6 hours after a service to get banned, and the seller blamed me.

Interesting choices, G2G! As someone whose spent hundreds on the platform, I'm completely done with this website

Update:
Never have I been treated worse by support for any company I've interacted with. G2G will almost never side with the buyer and constantly does everything in their power to screw over their purchaser if anything goes wrong.

I went through 3 different support agents, to all three of them I submitted photo and video proof of my ban due to their sellers terrible buyer protection. Three different agents, All provided zero help and asked me to resubmit the same information over and over, because these three agents think Bans work the same in every title apparently.

The only way to get anything done if G2G screws you over is issue charge backs, which I am now happily doing due to their inability to provide any support and for hosting Sellers who get your account banned without any problems.

Never been banned using playeractions, never had problems with any other of these websites supports, G2G just doesn't care about you.

For everyone else who has a problem. DONT GO THROUGH SUPPORT. Issue a chargeback and move on, they aren't here to help you and I got my money back in 5 minutes with my bank compared to G2G sending me the same email 7 times over.

November 20, 2024
Unprompted review
G2G logo

Reply from G2G

We regret hearing about the challenges you've faced. To help us assist you more effectively, please provide your order number, as it will greatly aid in locating the order and verifying the issue. We are committed to addressing concerns promptly and maintaining a secure transaction environment for all users.

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Rated 5 out of 5 stars

Excellent Service and Seller

Very fast and secure delivery (ban-free), excellent communication, and a super friendly seller. Highly recommend and would definitely use again!

November 15, 2024
Unprompted review
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Reply from G2G

Your positive feedback is a testament to our dedication. We're here to serve you whenever you need us.

Rated 3 out of 5 stars

review directed at a seller on g2g…

review directed at a seller on g2g aleksnayo.

i bought two dayz steam accounts from them for my sons..

first of all they sold me the same account twice, i thought righ cool no big deal i will mail the seller and find out whats happened..

in the mean time i got the first account up and running no issues logged into the game able to join servers with full access,

the seller mailed me back after checking i received the same details twice, provided new details to another steam account with access to dayz, i thought cool thats it fixed both boys have dayz, jut need to install it on the other computer and the boys are good to go..

i intall it , try to get into get them on the same server to get flung off, the second account they sold me had a global ban..the ban was received 65 days ago..

i re contacted the seller who said i basicly still have access to the game so im to blame really not them..

i re explained i paid for a working dayz mate not one with a global ban.. its a scam to sell like that..

i have placed a report however it just goes back through the seller takes 2 days before you can ask G2G to step in..

i screen grabbed the conversation and ofcourse the account ban information ..

i will update my review accordingly .

refund provided by g2g

November 13, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Rated 1 out of 5 stars

sellers use bots and bots leads to ban.

November 6, 2024
Unprompted review
G2G logo

Reply from G2G

We regret hearing about the challenges you've faced. To help us assist you more effectively, please provide your order number, as it will greatly aid in locating the order and verifying the issue. Alternatively, you may submit a detailed report through our support portal at https://support.g2g.com/support/tickets/new.
We are committed to addressing concerns promptly and maintaining a secure transaction environment for all users.

Rated 1 out of 5 stars

They are either scamming or allowing a scam

They are currently letting user Tryharddota mass scam without banning him. Know for a fact they are aware of him. There are a dozen people leaving reviews. They refund but they don't ban the user. Its been weeks. Do not use the website right now. Some of these reviews are definitely fake as well.

October 25, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this matter to our attention. In order to proceed with investigating your concern, we kindly ask for your order number, as it is essential for us to locate and verify the details of your report. Alternatively, please submit a report through our support portal at https://support.g2g.com/support/tickets/new.
We are dedicated to resolving issues swiftly and ensuring a safe transaction environment for everyone.

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Rated 4 out of 5 stars

It was good

It was good, a little strange that it seems he was carried in raid, hopefully that doesn’t account for ban, seemed like I could’ve paid myself to be carried in raid I thought he would play solo, but whatever. Overall pleased no bans yet, hopefully whoever carried him wasn’t a hacker stream worked as well. Just wish the user would’ve played solo and not with a high level carry.

October 26, 2024
Unprompted review
G2G logo

Reply from G2G

We appreciate your kind words! Your satisfaction is what keeps us motivated.

Rated 1 out of 5 stars

Bought an account, it was stolen, then recovered and I lost access. SCAM

Bought an account for playing Baldur's Gate 3. There were a lot of games on the account, and it was played a lot, until 2 weeks before.
I asked the seller "I hope this is not stolen, there are a lot of games in the account. What does happens if it stops working?"
No answer. Fast forward 1 month later, and the owner recovered his account, so I lost access to the account I bought.

No coverage from Paypal since 1 month had passed, I opened a ticked and I had this answer:

Dear Giovanni

Ticket ID: 3720243

Thank you for contacting us!

We would like to apologize for the difficulty you have encountered with this order. Unfortunately, we are unable to assist you in the means of compensation even though we have attempted to do so on best-efforts basis, as your order has already exceeded the insured period and is no longer under coverage. We suggest you to reach out to the seller directly using G2G chat to resolve issue whenever possible.

We thank you for your understanding and we do apologize for the inconvenience caused.

Our team is dedicated to providing support. Should you have any further questions, we're here to assist.

Regards,

Cantika Mia

They will answer to my review with the usual

"Thank you for reaching out and sharing your concerns. We understand how frustrating this situation must be for you. Since you have released the payment to the seller, it limits our ability to intervene in the matter. However, we want to assure you that we take these issues seriously and have already banned the seller from our platform.

Your feedback is valuable to us, and we are continuously working to enhance our buyer protection measures. If you have any further questions or need assistance, please don’t hesitate to let us know."
But NO, I haven't released money. I was just waiting for the seller to answer me back, then after 72 hours it will be automatically marked as finished.

And AS A COMPANY, YOU SHOULD TAKE CARE OF THIS KIND OF ISSUES. YOU ARE MAKING MONEY, INTERVENING ON THIS MATTERS SHOULD BE DONE REGARDLESSLY OF THE MONEY BEING RELEASED OR NOT!

You should keep your customer safe, no one will care about the ban of the seller if the customer has lost a ton of money! YOU HAVE TO REFUND CUSTOMERS AND BAN THE SELLER, JOKE OF A SERVICE!

October 23, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. As the insurance which you and the seller agreed on during purchase has lapsed, it limits our ability to intervene and to probe further on the issue. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.

Rated 1 out of 5 stars

I got scammed and reported the scammer but it was them who was behind it

I got scammed and reported the scammer to G2G where it was crystal clear that the seller was a scammer and he recovered the account after the warranty period to play safe. When I contacted G2G Support they asked me to contact the seller, how ridiculous this is? Do they really think the seller will reply to my message? The answer is no, they don't and they allow it on purpose to make money. Refunding the money is not an issue, they should ban the seller when it's obvious that the guy is a scammer.

I spent a lot of money on their site, but I will never buy from them again, I'm looking for a way to report this to the government where they're based and I do not recommend this scam site since they scam you behind a seller profile that is probably their own profile.

October 18, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. It appears that you have released the payment to the seller and the insurance which you and the seller agreed on during purchase has lapsed, we can no longer assist you to probe on the issue due to the limitation as mentioned. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.

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