G2G Reviews 

57,982
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

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3.9

All reviews

(57,982)

6,902 reviews in the last 12 months

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scam

Rated 1 out of 5 stars

Scam product stopped working after 5mn…

Scam product stopped working after 5mn no way to make a complaint

June 16, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Villi, thank you for flagging this, and we're sorry the product stopped working so soon after delivery and that you felt there was no way to raise a complaint. Our team has reviewed your order, canceled it, and issued a store-credit refund, with a note added to your order page. We appreciate you giving us the chance to make this right, and your feedback helps us improve how quickly buyers can report issues like this.

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Rated 1 out of 5 stars

Do not buy from this site

The worst customer service in the world. Don't buy from this site. They just make excuses to avoid refunding you when they scam you. Their terms and conditions only serve to give you a false sense of security; even if you send them proof that the account wasn't fully delivered, you get a response from an AI, and on top of that, they charge a "secure purchase" fee that does absolutely nothing.

May 29, 2026
Unprompted review
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Reply from G2G

Hi Fabrizio, thank you for sharing this, and we're sorry for the frustration you felt around the delivery of your account and the support experience. We looked into your order and can see that you and the seller worked through the issue together via G2G chat, and that it was confirmed as resolved on your ticket. Your feedback about how the process felt is important to us and helps us improve. If anything still feels unfinished, please reach out at support.g2g.com and we'll follow up right away.

Rated 4 out of 5 stars

Good quality products

Good quality products, most of them are legit, out of 20 that I bought one was a scam.

June 12, 2026
Unprompted review
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Reply from G2G

Hi Goran, thank you for the honest review and the great rating! We're glad the products have generally been good quality and legit for you. We're sorry one purchase turned out to be a scam, and if that ever happens again please reach out at support.g2g.com so we can investigate. We appreciate your support.

Rated 1 out of 5 stars

G2G Protect is a scam - They support scammers instead of buyers

Do not trust G2G or their 'G2G Protect' system. It is nothing more than a marketing gimmick designed to make you feel safe while they facilitate scams.
I purchased an account, and shortly after, the seller reclaimed it using their original creation data. When I reported the theft to G2G, providing irrefutable evidence—including proof that the account is currently being used by the seller via Riot Mobile and evidence that my recovery attempts were blocked by Riot Games—they did absolutely nothing.
Instead of protecting me, they forced me into an endless loop of impossible requests, demanding I contact Riot Games repeatedly, knowing full well that Riot will not help a secondary buyer without original creation data. G2G is fully aware that the seller has the control and the tools to recover accounts at will, yet they choose to protect the seller’s reputation instead of the customer’s money.
They promised protection, but when a real issue occurred, they abandoned me. This platform enables scammers to profit, reclaim accounts, and resell them, while G2G takes their commission and looks the other way. Save your money and stay away from this site. If you buy here, you are only funding professional thieves and a platform that refuses to hold them accountable.

June 2, 2026
Unprompted review
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Reply from G2G

Hi Lokito, thank you for raising this. Our team has reviewed your case and it is currently in progress while we await some additional information to move it forward. We haven't forgotten about you and want to see this resolved, so please keep an eye on your ticket for the next steps.

Rated 1 out of 5 stars

If you want to get f*cked

If you want to get f*cked, then this is the right place. I don't care it's low money, but these G2G people are scammers. Once in a while (I have over 500 orders) they scam you. You order and they fake an AI vid that you ordered and the seller always wins the escalation. If it's 5 dollars or 100 dollars, doesn't matter, they do it in RNG. Don't trust these scammers, just buy from other sites or directly from WoW. Don't pay a cent to these scammers. They will scam you! I've stopped ordering since they scammed me for 10 bucks after 500 orders, it's ridiculous and childish.

June 9, 2026
Unprompted review
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Reply from G2G

Hi J. Stam, we're sorry for the frustration behind your review. We take accusations of fraud seriously and want to understand what happened with your orders. Please share your details with us at support.g2g.com so our team can look into it for you.

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Rated 1 out of 5 stars

I purchased a product

I purchased a product, but the reseller later claimed that it was not the type of product that was listed. I reported the issue and selected a refund to my bank account. It has been 20 days since the ticket was created. The support team keeps saying the issue is "solved," but no refund has been processed.

This looks like a scam in the refund process. I have a lot of evidence, including screenshots, transaction records, and communication history, to support my claim.

May 20, 2026
Unprompted review
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Reply from G2G

Hi Samir, we're sorry for the long wait on your refund - 20 days is far longer than it should take, and we understand the frustration. Our team has followed up on your case and resent the refund details to your email, so please check your inbox (including spam). If it hasn't reached you, contact us at support.g2g.com and we'll make sure your refund is completed.

Rated 1 out of 5 stars

WARNING, SCAM AND STEAL

⚠️ WARNING – MY EXPERIENCE WITH G2G.COM ⚠️

After being a customer of G2G.com for several years without any major issues, I am now dealing with a dispute that has completely destroyed my trust in the platform.

I paid for a product but only received part of what I purchased. Despite providing screenshots, evidence, and spending more than 20 days communicating with both the seller and G2G support, I have still not received a fair resolution.

What concerns me the most is that G2G appears to rely almost entirely on the seller's claims and evidence, while repeatedly disregarding the evidence provided by the buyer. Throughout this process, I have been transferred between numerous support agents, forcing me to explain the same issue over and over again without any meaningful progress.

The seller's evidence only shows that something was sent. It does not prove that the full order was successfully received. Nevertheless, G2G has continued to treat the case as resolved despite my documentation showing that a significant portion of the order was never received.

Based on my experience, G2G does not provide adequate protection for buyers when delivery disputes occur. If something goes wrong, you may find yourself with very limited support and no practical solution.

I strongly encourage anyone considering using G2G.com to be extremely cautious. Save all screenshots, transaction records, and communications from the very beginning. If a dispute arises, do not assume that the platform will thoroughly investigate both sides before making a decision.

This is my personal experience, and I hope other buyers do not have to go through the same frustrating process.

May 6, 2026
Unprompted review
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Reply from G2G

Hi Vincent, thank you for taking the time to lay out your experience in such detail, and I'm sorry it has left you feeling unheard after years as a G2G customer. Being passed between multiple agents and having to repeat your case again and again is genuinely frustrating, and that is not the experience we want any buyer to have. I also understand how strongly you feel that the evidence you submitted on your partial delivery was not given enough weight. I would like our team to take another careful look at your case, so please share your order details with us at support.g2g.com and we will review everything you have provided once more. Your feedback on how this dispute was handled has been noted and will be taken seriously as we work to improve our buyer support.

Rated 1 out of 5 stars

Total Scam Platform - They Protect Scammers and Steal Your Money!

I had a terrible experience with G2G. I purchased a 12-month SVIP subscription (Order #1778307071680NIDT-1), and it turned out to be a complete scam. The account provided by the seller "D......_As" stopped working after only two days.

Despite the seller resetting the password twice, it clearly wasn't a valid yearly subscription. Now, the seller has stopped responding entirely. When I contacted G2G support, they told me they couldn't process my refund because the seller "doesn't have sufficient balance" and then proceeded to close my ticket without resolving the issue!

It is unacceptable that G2G allows these scammers to operate on their platform and then uses the excuse of "insufficient balance" to refuse to refund victims. You are essentially enabling fraud. Stay away from this site if you value your money. They do not protect the buyer; they protect the scammers. I am now forced to take this up with my bank for a chargeback.

Update: G2G is publicly replying here to pretend they are helping, but privately, via their support email, they have officially refused my refund, stating that the scammer has already withdrawn their balance and closed my ticket. They are fully aware of the fraud and are choosing to protect the scammer's interests over mine. Do not be fooled by their public PR responses—this platform knowingly enables scammers

June 4, 2026
Unprompted review
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Reply from G2G

Hi NF, we're sorry to hear the subscription you purchased stopped working and that the seller became unresponsive - that's understandably frustrating. Our team is actively investigating your case to get to the bottom of what happened. Please continue sharing any details or evidence with us at support.g2g.com so we can follow this through and work toward the right resolution for you.

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Rated 1 out of 5 stars

Not Trustable platform

I used G2G because I believed its Buyer Protection would protect buyers from sellers who scam customers. Otherwise, I could have bought directly from the seller for a lower price.

I purchased a 1-month SuperGrok subscription, but it stopped working after only 2 days. I reported the issue immediately and provided screenshots, videos, chat logs, and every piece of evidence G2G requested. The seller stopped responding completely.

What makes this even more disappointing is that I reported the problem before the seller's payment had been fully released. G2G still had the opportunity to protect me as the buyer, yet my refund was denied without explaining how the seller fulfilled their obligation.

In my experience, the platform failed to protect the buyer and instead left me to absorb the loss. After sending the final email rejecting my refund, G2G also stopped responding to my emails.

If a buyer pays for one month, receives only two days of service, provides clear evidence, and still cannot get a refund, then Buyer Protection is meaningless from my perspective.

I have no option except to share my experience publicly. As a content creator with over 100 million monthly views across social media, I review the services I use honestly. Based on my experience, I cannot recommend G2G to anyone who expects reliable buyer protection.

June 2, 2026
Unprompted review
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Reply from G2G

Thank you for sharing this, Nova! We completely understand the need for affordable access to multiple tools, and we're glad G2G can help bridge that gap. Welcome to the community — hope to see you again soon!

Rated 1 out of 5 stars

Allowing stolen accounts to be sold and they wont do anything

Dont buy accounts on G2G they allow their sellers to sell stolen accounts. I bought a CS2 steam account and after one month the original owner took back the account an happend to contact one of my steam freinds i had added on the account, he joined our discord call and told us his account got stolen. NEVER buy anything from this site, the will scam you.

May 22, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Shane, we're deeply sorry to hear about your experience. Having an account you legitimately purchased recovered by the original owner is a serious matter, and we understand how distressing this must be. Please contact our support team at support.g2g.com with your order details so we can investigate the seller and work to resolve your case. We take account integrity issues very seriously and appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Service and no scam

May 29, 2026
Unprompted review
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Reply from G2G

Thank you, Kirolos! Safe and scam-free transactions are at the core of what G2G stands for, and we're glad you experienced that firsthand. See you next time!

Rated 1 out of 5 stars

Scam company

Scam company. Support is useless

May 29, 2026
Unprompted review
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Reply from G2G

Hi Slipknot, we're very sorry to read this and we understand how let down you feel by the support experience. That's not what we want for anyone using G2G. We take this feedback seriously and are actively working to make our support faster and more helpful. Thank you for taking the time to tell us.

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Rated 1 out of 5 stars

Low quality service, SCAM AVOID

Basically if a dealer scammed u, the website will scam both of you, the dealer won't get his money, and u will not get a refund (even if in site credit), I have a case open for like a week or two now to get a refund cz the item I bought didn't match the description, I contacted support through email they said they'll look on it and after that they stopped responding, such a waste of time and money, avoid

May 19, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Sefar, we are sorry the item did not match the listing and that the refund process has taken longer than it should. That is not the experience we want for you. Our team is actively assisting with your case and we want to see it resolved fairly for everyone involved. Please keep in touch with us via support.g2g.com with your order details so we can follow it through to a resolution. Thank you for your patience.

Rated 1 out of 5 stars

Totally Scam

Totally Scam, the platform and the sellers on it are scammer, selling the accounts are all forbidden by platform, and no after-sales service at all, money wasting, don't buy anything here

May 27, 2026
Unprompted review
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Reply from G2G

Hi Kenny, thank you for sharing your concerns — believing an account you bought was not legitimate, with no after-sales help, is a serious issue and we want the chance to make it right. So our team can actually look into your orders and the accounts involved, could you please share your order details with us at support.g2g.com? We will review exactly what happened and do our best to assist. We appreciate you flagging this.

Rated 1 out of 5 stars

Was scammed

Just for buying something, they forced you to provide your passport, a selfie, a photo of your card, and your phone number. My bank asks me for less.
It is cringe to use this platform to buy smth for nearly 5 dollars.

Next cool point is that they ask you to do it after charging money from your account and blocking payment until all this information is provided. After the refund, I still didn't get my money.

Ultimate scam company from Malaysia. You can't do anything with them except avoid.

May 25, 2026
Unprompted review
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Reply from G2G

Hi Oleksii, thank you for your feedback. We understand that being asked for several documents felt like a lot for a small purchase, and we are sorry it made the experience frustrating. Our team has stepped in and canceled the order, so your payment is being returned to you. Verification exists to protect buyers and sellers from fraud, but your point about keeping it proportionate is well taken, and we appreciate you raising it.

Rated 1 out of 5 stars

scam don’t trust them they’ll make you…

scam don’t trust them they’ll make you pay fees

May 24, 2026
Unprompted review
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Reply from G2G

Hi Giovanni, thank you for sharing your feedback. We are sorry to hear the refund process and fees have been frustrating. Please share your order details at support.g2g.com so our team can clarify the breakdown and help you. Best regards, G2G Team

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Rated 5 out of 5 stars

not a scam very happy

May 25, 2026
Unprompted review
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Reply from G2G

Hi Zeb, thank you so much for the kind review! We're glad you had a great experience and felt confident with us. We look forward to seeing you again. Best regards, G2G Team

Rated 1 out of 5 stars

Terrible experience booster was rude…

Terrible experience booster was rude and tried to scam me of a run! Also never got full rewards for any of the completed runs

May 22, 2026
Unprompted review
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Reply from G2G

Hi Randy, thank you for sharing your experience. We are sorry to hear about the booster conduct and the missing rewards. Please share your order details at support.g2g.com so our team can review the booster behavior and help you. Best regards, G2G Team

Rated 1 out of 5 stars

It’s all a massive scam

It’s all a massive scam. The account works for five days, then it gets deactivated. The seller says they’ll replace it, and that’s it.

May 13, 2026
Unprompted review
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Reply from G2G

Czesc Michal, dziekujemy za podzielenie sie opinia. Przykro nam, ze konto przestalo dzialac po kilku dniach. Prosimy o kontakt z nami przez support.g2g.com z danymi zamowienia, abysmy mogli zbadac sprawe. Pozdrawiamy, Zespol G2G

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