G2G Reviews 

58,159
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,725 reviews, reviewers had a great experience with this company. Regular customers frequently praise the extremely smooth transactions and incredibly fast service provided when buying various digital goods and online services. People often mention that support representatives are exceptionally friendly, highly helpful, and always quick to respond to any questions, concerns, or technical issues. Some reviewers were not happy with misleading product descriptions, unexpected account bans, and receiving items that did not match what was advertised. Consumers also noted significant challenges when trying to resolve disputes or deal with customer support teams during complicated warranty claims and refund requests.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times, professional support, and... See more

Product

Consumers find the product to be a mixed experience, as while many reviewers praise the helpful sellers and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report that... See more

Response time

Users describe ambiguous interactions with response time, as many reviewers highlight extremely fast... See more

Website

Reviewers mention ambiguous feedback about website, with some consumers praising the platform for offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly such a good website to buy accounts from, I would have rated it 5 stars but one thing I don’t like about it is if I want to buy a steam account(which is the main thing I buy from there) I c... See more

Company replied

Rated 4 out of 5 stars

I’ve contacted G2G several times, and every time, their support team has been available, responsive, and helpful. They always take the time to understand my issue and resolve it as quickly as possible... See more

Company replied

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 5 out of 5 stars

Very easy to work with and good communication throughout the process. I was able to set my own play schedule and he would play when I was offline, so my normal playing time was not interrupted. I will... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(58,159)

7,081 reviews in the last 12 months

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ban

Rated 1 out of 5 stars

My account got banned after buying…

My account got banned after buying items from their platform. It seems like the only use bots to farm and sell...

Edit: My account was banned on 04/02/2024. I've complained to the support, they said to me that they can not assist me in any way.
My buy from them was on: 03/24/2024
My original ticket was "solved" by them on: 04/11/2024
Telling me that they can't do anything without proof.

I've managed to get the proof after a few months. I've provided them with proof that links the accounts names, sums and timing of the purchases from them tho my account ban. My response from their support already was:
"Ticket ID: 3231684

Thank you for contacting us!
We sincerely apologize for any inconvenience caused regarding your order. After conducting a thorough investigation, we have determined that the account ban and related issues fall outside the scope of compensation under GamerProtect. Please note that any changes made by the Game Developer or Game Publisher to your account and its content after successful delivery are not covered under GamerProtect.
Unfortunately, based on the evidence provided, we are unable to offer a refund or compensation at this time. We understand that this may not be the outcome you were hoping for, and we truly empathize with any disappointment or frustration this situation may have caused.
Thank you for your understanding.
Our team is dedicated to providing support. Should you have any further questions, we're here to assist."

They have also refused to provide the contact information of the seller: pokerchii, the person responsible for my account being blocked. This leaves me with no other option but to consider legal action against them and after to the person in cause, which is a step I would prefer to avoid.

RUN FROM THIS SCAMY PLATFORM.

April 2, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your feedback. We understand your concerns and regret hearing about your account ban. After reviewing your purchase history, we noticed that your last order with us was placed over 7 months ago, so it's quite unusual for the account to be banned after such a long period.

If you believe the ban is related to a specific purchase, we kindly ask you to provide any evidence that supports your claim. This will help us investigate the matter thoroughly. Please feel free to reach out to our support team with the relevant details.

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Rated 1 out of 5 stars

Dissapointment

I have so far brought many accounts from this website and had no issues.
However, i recently bought an account from a seller by the name (LeChanel) he gave me 2 accounts of which he all pulled them back after i confirmed the order. Right now he is not replying to my texts. Don't buy from him guys he is a scammer. G2G i need a refund for this and i can show proof.

edit: the seller does not reply to my messages and he has been doing it regularly after the 14days period is over and after the he has received his payment.
G2G should ban this seller and impose a fine on him and offer compensation to the buyers if possible…….

September 12, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. As the insurance which you and the seller agreed on during purchase has lapsed, we can no longer assist you to probe on the issue. However, you may still reach out to the seller directly if you have any queries in regards to your game account. Thank you.

Rated 1 out of 5 stars

Got hit with a ban 2 days after…

Got hit with a ban 2 days after purchasing the order. This gold is most likely botted.

August 17, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for contacting us about this issue. Our support agent has reached out to you to gather more evidence about your report. However it appears that there is no response from your end. As a result, the case has been closed. If you require other assistance, please do not hesitate to contact us.

Rated 1 out of 5 stars

Seller is scammer

Seller was a scammer, and said things to help get passed anti-ban but in reality they just taking your money and keeping their GP. The website is fine but currency1 is a scammer do not use them. One bad can ruin a whole basket

August 12, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for contacting us about this issue. For safety reasons, buyers are reminded not to return the order after receiving it. We have checked on the delivery details and found that the character you were interacting with is a different character who deliver the order. For more information, please refer to our trading safety guideline:
https://support.g2g.com/support/solutions/articles/5000001431

Rated 5 out of 5 stars

took a while because of travel ban to…

took a while because of travel ban to other servers but it was reliable and courteous, wpuld buy again

August 5, 2024
Unprompted review
G2G logo

Reply from G2G

Your support and positive feedback mean a lot. We're committed to exceeding your expectations.

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Rated 1 out of 5 stars

They dont know what they are doing.

They dont know what they are doing.
i was buying game items from a seller. he was fast and i was confirming fast their order. Today i seen seller banned because no proove.
seller happy
buyer happy
g2g not happy and ban sellers and take all money.

July 30, 2024
Unprompted review
G2G logo

Reply from G2G

We're sorry to hear about your experience. To better understand your situation, please provide your order number. This will help us investigate the issue and assist you more effectively. Thank you for your cooperation.

Rated 1 out of 5 stars

Banned after this delivery

Very long order
Wrong delivery method
Ban from game after this delivery method that i didnt request
Bad communication

July 21, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Rated 5 out of 5 stars

Good support

i recently got scammed but my money was returned as soon as a submitted a ticked and showed proof of the scam and ontop of that the scammed received a ban

Later on i made another purchase and it was instantly delivered and the seller replied on time with no fuss created

July 8, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your experience with us. We hope to have the pleasure of serving you again.

Rated 1 out of 5 stars

PERMANENT ACCOUNT BAN.

Service without warranty.
He doesn't play legally.
Use of external software.
USE OF EXPLOITS IN THE GAME.
PERMANENT ACCOUNT BAN.

June 1, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for reaching out and informing us about the issue with your recent purchase. We understand how concerning this situation must be.

Although we see that you have confirmed the order as received, we still want to ensure that your concerns are addressed. If you have any evidence regarding the issues you mentioned, such as the use of external software or any exploit leading to the permanent ban of the account, please click the "Report" button on your order details page. Attach any relevant evidence so that we can thoroughly investigate your claim.

We appreciate your patience and understanding in this matter.

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Rated 1 out of 5 stars

scamming sellers with a bunch of…

scamming sellers with a bunch of scamming owners and staff, this website is extrremely dangeroous and risky as the owners and staff are scammers and bad people and criminals themselvse.

these g2g owners are allowing scamming sellers to scam people and rob their money because G2G takes a cut of that stolen money, so G2G is allowing scammers on their website because they are making money off them

I literally emailed them with complete and concerete evidence and proof of a scammer that gave me a stolen account and they just said "sorry we cant do anything about that go away off" they literally just didnt give a damn, they knew there was a scammer scamming peopole, the scammer even had a really bad 80% negative rating and his profile was never ever banned, deleted, and to this today he is still on G2G scamming and making money by stealing peoples stuff.

The problem is G2G works with the scammers, they help them, they protect them, and customers come last. Obviously they make money off these scamming sellers so why wouldn't they keep doing it.

another thing they have is "2 weeks warranty" so after 2 weeks ur warranty expires and if the scammer steals ur account back and does something messed theres nothing you can do about it even if you give them solid good evidence thats show 100% its a scammer they won't give a damn, they will tell you to stop contactiing them for support

very true very true, even if they know there is a scammer seller on the website they won't do jack squat about him lmaoo, they wont delete his account, ban him from selling again, black him, they will keep that scamming seller on the website to scam other people because they are making money off these scammer sellers

you know for a fact the owners and staff at G2G 100%, scammers, criminals, bad people, scammers in the past, have criminal charges, all sorts of things.

massive lawsuit waiting to happe against these scamming owners unless they do something about it and actually start blacklisting and deleting scamming sellers instead of knowing there is a scammer and then just keeping that scammer account on G2G to continue scamming and selling

VERY VERY VERY RISKY DANGEROUS WEBSITE!

BE VERY CAREFUL!!!!

April 4, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your feedback. We’re sorry to hear about your experience. Please note, our account insurance covers a period of 14 days. Once the buyer confirms receipt or this period expires, payment is released to the seller, limiting our intervention capabilities. However, if issues arise with the account, you should be able to recover it using the original account information provided by the seller during delivery. We encourage you to keep this information safe for any future needs.

We appreciate your understanding and are here to assist you further if needed.

Rated 1 out of 5 stars

Unsafe

Bought from them for a while, then last purchase resulted in a ban. Contacted them with a screenshot of the ban - 0 reply.

May 3, 2024
Unprompted review
G2G logo

Reply from G2G

We appreciate you bringing this matter to our attention. It seems you haven't yet reported this case to us. To provide you with further assistance, kindly submit a detailed report via our support portal using the provided link: https://support.g2g.com/support/tickets/new.

Rest assured, we are dedicated to resolving this matter for you promptly.

Rated 1 out of 5 stars

currency farmed with illegal programs

The currency's seller was farm using illegal programs, i got banned my account cause that and nobody help me. i show the email from Night Crows support, and they saying the cause of ban.

May 18, 2024
Unprompted review
G2G logo

Reply from G2G

We have investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

G2G Rules

So, I've been contacting them for 1 month. There's an issue where you cannot copy another sellers Ad. But a seller has copied my Ads. I've been contacting g2g to ban them or restrict him for his actions. But g2g has no clue of whose copying who. They only take actions when it affects them. But won't take actions on someone violating their rules which affects us. That guy copies my rules and take benefits from it. G2G should compensate me because they are even taking commission from the orders. But no, they keep telling me for 1 month that we are working on your issue. Although not a single warning has been made to him.

April 12, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. Please be informed that we have issued warnings to this seller. Your feedback is important to us, and we are committed to maintaining a safe and trustworthy marketplace for all our users. If you have any further concerns or notice any additional problems, do not hesitate to reach out to us again. We appreciate your patience and understanding as we work to resolve this matter.

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Rated 1 out of 5 stars

Albion ban after purchase

after a few days after purchase my account got banned for trading with this gentleman I do not recommend buying from this gentleman, I bought only 10 million and still got banned

May 7, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this matter to our attention.

After conducting an investigation into your report, we regret to inform you that we are unable to provide compensation or assistance in this case.

It's important to note that any changes or actions taken by the game developer or game publisher on your account after a successful delivery are not covered under GamerProtect. This includes situations such as an account ban due to in-game activities.

We understand that this situation may be frustrating for you, and we apologize for any inconvenience caused. However, we must adhere to our policies and limitations regarding post-delivery actions taken by game developers or publishers.

Rated 1 out of 5 stars

- Ticket ID:- 3262590

- Ticket ID:- 3262590

- Why were my ads delisted for a wrong reason? I've reported a person that he copied my ads, and I got my ads delisted for spamming/duplicating. you can only list 1 same account per platform and cannot duplicate it. My offers aren't duplicated or I'm spamming. they are for different platforms.

- They are different platforms, one attached to PlayStation. other to Xbox and some accounts are sold to pc players with steam and battle.net.

- (with similar title/description/price, seller can only create 1 offer and provide more stock per server/platform) is written on your rules.

- These guys never checked my descriptions and just gave me a warning for (Ban) for following their own rules?

Your rules says that (with similar title/description/price, seller can only create 1 offer per platform) and my ads are for different platform, different levels, different guns, different Camoes read my description get your facts right. or change the rules!

- Even I made a ticket they de-escalated the issue as always, but I never got the reply.

- You guys just read the title and ban sellers?
- 3 different accounts for 3 different platforms!
Can't see what platform the account is sold for?
Really??!!

April 14, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. Can you clarify if you are listing one game account that is playable on 3 different plaforms? Or is it 3 different game accounts, one for each platform? We would appreciate if you can reply to Ticket 3262590 with the clarification so we can proceed to the next course of action. Thank you.

Rated 1 out of 5 stars

This company is a SCAM!!

This company scams both buyers and sellers. I have been a seller on here and was scammed $2000, they decided to ban my account without reason the day my funds were supposed to be released. As a buyer it is not safe as sellers have all the information of the accounts aswell as information like the OG email. It is very easy to recover a ‘hacked’ account anytime the seller wants to recover the account they can… trust me. I’m pretty sure the wholst site is fake the buyers are g2g they wait for people to post there accounts ‘buy’ them scam the money and the account and re sell the account using there high level seller status they built up. Then they can just recover the account again as I stated and continue re selling them…

March 21, 2024
Unprompted review
G2G logo

Reply from G2G

We're sorry to hear about your experience. To help us address the issues you've encountered, could you please provide us with your order number? Additionally, if you have any further details or evidence regarding the situation, please share them with us so we can investigate further. We take matters like this seriously and are committed to ensuring a safe and fair marketplace for all users.

Rated 1 out of 5 stars

Greetings

Greetings, I made a purchase from this player and my account has been banned, they owe a little more professionalism to the sellers since we can lose all the time played due to a ban.

February 27, 2024
Unprompted review
G2G logo

Reply from G2G

Thank you for reaching out to us regarding the issue with your purchase. We're sorry to hear about your account being banned.

To assist you further, could you please provide us with the order number associated with your purchase? This will help us locate your transaction and investigate the matter promptly.

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Rated 1 out of 5 stars

GET FREE BAN

I get ban for buy with him, 2 mounths trying get back my account

I REFEER FRIENDS ON THIS PAGE AND ALL BUY WITH SAME GUY 4 GUYS BANNED FOR TRY BUY ON THIS PAGE WTSCAM ARE U DOING, UR PAGE IS NOT SAFE

December 3, 2023
Unprompted review
G2G logo

Reply from G2G

We appreciate your patience as we investigated your account ban. Unfortunately, we are unable to assist you with compensation as any changes made by the Game Developer or Game Publisher after successful delivery fall outside the coverage of GamerProtect.

We understand the frustration you've experienced over the past two months in attempting to regain access to your account. While we cannot provide compensation in this case, we hope that this is an isolated incident.

If there's anything else we can do to support you or if you have further questions, please feel free to reach out. We value your understanding and remain committed to providing the best service possible.

Rated 1 out of 5 stars

THEY BAN MY ACCOUNT FOR THAT TRADE…

THEY BAN MY ACCOUNT FOR THAT TRADE :cCCCCCCCCCCCCCCC

January 10, 2024
Unprompted review
G2G logo

Reply from G2G

We sincerely apologize for the inconvenience caused by the account ban. Unfortunately, actions taken by the game maker, such as account bans post-delivery, are beyond our control.

Regrettably, GamerProtect does not cover modifications made by the game maker after delivery, making it difficult for us to facilitate a refund in this particular situation.

We understand the frustration this may cause, and we empathize with your predicament. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Rated 1 out of 5 stars

Vendor will report you

It is unfortunate to write this review. I have done several transactions with G2G over the years. I have always had a good experience. Usually when you choose a vendor, whether it's for price or speed of service you get what you ask/pay for. This time I chose a vendor who claimed most orders fulfilled in an hour because I was in a hurry. So 5 hours later I asked when I could expect my order. They couldn't or wouldn't answer. So I said that if I couldn't get my order immediately I would cancel and pick a different vender. Needless to say I never heard from them. I received an email almost 24 hours after placing my order saying the order was completed. After placing the order I did not have time to play for the following two days. When I returned to the game a couple of days later I learned I was banned for using real money to get in game items. Feels coincidental that the day I tell the vendor I'm going to cancel and go with somebody else they somehow noticed that I purchased gold which I had done several times before with no incident. I believe the vendor reported my toon because I made negative comments to him. I have since shared my experience with my guild and no one will shop G2G anymore. I received a temporary ban and loss of the gold. I'll be back in game soon and I will use other companies for my in-game needs in the future.
That vendor is "thanku"

January 7, 2024
Unprompted review
G2G logo

Reply from G2G

We regret the inconvenience you faced with your recent transaction on our platform. To expedite resolution, kindly confirm if you've filed a case with the seller. If unresponsive, you may escalate the case to us.

For a thorough investigation, please provide relevant evidence, preferably in video format. Your cooperation is vital for a swift resolution.

Thank you for your understanding.

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