G2G Reviews 

57,992
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(57,992)

6,902 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
scam

Rated 1 out of 5 stars

It’s all a massive scam

It’s all a massive scam. The account works for five days, then it gets deactivated. The seller says they’ll replace it, and that’s it.

May 13, 2026
Unprompted review
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Reply from G2G

Czesc Michal, dziekujemy za podzielenie sie opinia. Przykro nam, ze konto przestalo dzialac po kilku dniach. Prosimy o kontakt z nami przez support.g2g.com z danymi zamowienia, abysmy mogli zbadac sprawe. Pozdrawiamy, Zespol G2G

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Rated 1 out of 5 stars

Selling knowingly stolen accounts

Selling knowingly stolen accounts. When i made a ticket about one of the account being stolen they sent me lots of scam emails that I blocked and signaled.

Edit: i contacted support and they refuse to help in any ways. They are currently still selling my husbands account that were stolen even if i flagged and we asked ownership back

May 18, 2026
Unprompted review
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Reply from G2G

Hi Lea, we're sorry to read about the suspected stolen account and the strange follow-up emails. That's not something we tolerate. Please share your ticket details at support.g2g.com so our trust & safety team can investigate the seller and any associated accounts properly. — G2G Branding

Rated 1 out of 5 stars

played 10d with it and now i don t have…

played 10d with it and now i don t have it anymore!!!!
don t buy its scam

May 9, 2026
Unprompted review
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Reply from G2G

Hi Ionut, sorry to hear the item was removed after just 10 days. Please share your order details at support.g2g.com so our team can investigate the seller and look into a resolution. — G2G Branding

Rated 5 out of 5 stars

i am shopping years through this site

i am shopping years through this site . all EA FC related staff, can't complain, no issues so far and not even one even tried to scam me

May 19, 2026
Unprompted review
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Reply from G2G

Hi George, thank you for the loyalty over the years — glad your EA FC orders have all gone smoothly. — G2G Branding

Rated 5 out of 5 stars

Trustworthy and really fair scam…

Trustworthy and really fair scam prevention system

May 16, 2026
Unprompted review
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Reply from G2G

Hi wJ, thank you for the kind review and for trusting our scam prevention process. — G2G Branding

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Rated 1 out of 5 stars

I wish there is 0 star to rate !!!

I wish there is 0 star to rate !!!

Bought a 4 x 6 months ChatGPT accounts then after 4 days , all of accounts have been deactivated.

Contact the seller for a week, but no response.

Contact the support 3 times state the no response from the seler. all got reply that could not get refund because some of dumbass Refund Policy. Now I think both seller and the sites are in the same cohort.

STAY AWAY FROM THIS SCAM SITE !!

May 8, 2026
Unprompted review
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Reply from G2G

Hi Minh, we're sorry the ChatGPT accounts you purchased were deactivated so soon and that the seller has not responded for so long. We'd like our team to investigate what happened, so please share your order details with us at support.g2g.com and we'll look into it for you.

Rated 1 out of 5 stars

I buy an acc but bad region + i report…

I buy an acc but bad region + i report the buying to g2g but no answer on the case , i create a ticket no answer , an ia on chatbox , its a scam."I completely understand your anger - you were scammed and got no response for weeks. That's unacceptable." the chatbox response , but still not refund , they want absolutly a record but imagine someone who cant record how he Can Do this and the record is 20mo only i do it fast and its 28 i sent a Google drive i hope its work but it s legit a scam website, i do a PayPal refund , hé dont reviewed my case . They dont respond at all

May 8, 2026
Unprompted review
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Reply from G2G

Hi, thank you for your patience while this was looked into, and we are sorry for the delay in getting back to you about the account region issue. We are glad to confirm that our team has now reviewed your case and a resolution has been processed for you. If there is anything else you need, please reach out to us at support.g2g.com and we will be happy to help.

Rated 1 out of 5 stars

G2G don’t answer tickets and helps sellers to scam

They still not answering my tickets after fuckig 2 weeks i want my damn money i got scammed by a seller and g2g support wont do anything i want it
Ticket id: 5346598
Order where i got scammed id : 1776089970465ZVPA

April 28, 2026
Unprompted review
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Reply from G2G

Hi, thank you for the patience. Our team has now responded to your email and is waiting on your reply so we can keep the case moving. Apologies for the long wait you've experienced — we hear you and we're committed to making it right. — G2G Branding

Rated 1 out of 5 stars

They will steal your money and side with sellers

The seller Thanku claimed they sent goods, was not received. Escalated. They denied and favored seller. These guys willingly let scammers and scam artists get away and back them.

May 6, 2026
Unprompted review
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Reply from G2G

Hi Roger, our team has reviewed your case (Ticket #5316689). We had reached out to you for additional context but didn't receive a reply within the response window, and the case was closed on that basis. If you'd still like us to take another look, please reply to that ticket with any new information you have and we'll re-open it. — G2G Branding

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Rated 5 out of 5 stars

As Good If Not Better Than G2A

First purchase was legitimate, second was a scam but they refunded as soon as I escalated the matter. So I give it a 5-star rating.

May 11, 2026
Unprompted review
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Reply from G2G

Hi, thank you for the honest review and for the 5-star rating despite the bumpy second order. We're glad our support team made the refund right when you escalated — that's exactly how it should work. — G2G Branding

Rated 1 out of 5 stars

after "coverage" period expires…

after "coverage" period expires anything is allowed, so around 80% of sellers in accounts category wait for that period to expire then take back the account or it will be a stolen account anyways and original owner will take it back, and if you go complain to customer service they will tell you they can't help even tho i personally gave undisputable evidence that the account was clearly stolen from the beginning but they wont help still as if their carelessness to keep track of seller background and behavior isn't causing this from the get go, also mind you that u cant contact seller after because they will exit scam! meaning after they sell their supply they will simply delete their account of the website and now congrats your 300 or 500 dollars account is taken back by owner and g2g refuses to help and seller just exit scammed! i was a very regular customer at g2g with over thousands of dollars already committed tot he website but not anymore, i recommend eldorado or playerauction websites in customer service and seller reputation way more than g2g this website genuinely fell off really badly in terms of service quality never dealing with them again in the category of videogame accounts.

May 13, 2026
Unprompted review
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Reply from G2G

Hi, we're sorry for the experience and we hear your frustration around how the situation was handled. Our support team has reviewed your case, but unfortunately the order had passed the point where we're able to take action on it directly. Your feedback on seller-behavior tracking is taken seriously and is being used to improve how we screen and monitor sellers going forward.

Rated 1 out of 5 stars

They got scam me wrong account

They scammed me

May 10, 2026
Unprompted review
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Reply from G2G

Hi, we're sorry to hear the account you received was not the right one, that's not the experience we want for you. We've reviewed your case and a refund is being handled for the account issue. Please keep an eye on your ticket, and reach us at support.g2g.com if anything is still outstanding. Thank you for your patience.

Rated 1 out of 5 stars

Thrown away money, no buyer protection

Thrown away money, purchased 2 items bouth accounts, 1st needed to change details every day on netflix even though description was "personal". 2nd acc on chgpt holded for 3 days than acc deletion, work gone after 3rd attempt seller stoped responding and blocked me so just stay away from "storedlav". As for g2g as site, they require phone number etc, but for buyer protection they dont have(or i was unable to find) something as purchase complaint or better buyer protection.
Im very dissapointed and lawfully sellers "services" was borderline theft and descriptions on items defined as scam.

May 10, 2026
Unprompted review
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Reply from G2G

Hi, we're sorry the items did not work as described and that you felt unprotected, that's understandably frustrating. We can confirm the order has now been cancelled and refunded to you. Your feedback about the product descriptions has been noted so we can do better. Thank you for your patience while we made this right.

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Rated 5 out of 5 stars

Customer Support is Amazing

I tired to buy a 1 year account and the seller sold me a free trial and tried to scam me. After escalating to G2G Admin my refund was issued within 1 day only. Really quick, just be careful on the sellers and only buy from people who have already sold a lot.

May 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you so much for sharing this, AbdulRahman. We're sorry you encountered a problematic seller for the 1-year account, but we're glad our team was able to step in and process your refund within a day. Your safety is our top priority and we appreciate your patience.

Rated 1 out of 5 stars

G2g is scam

I sold on G2G for approximately 6 months and completed around 300 orders through the platform's standard verification and delivery system. Every order was reviewed and marked complete by G2G's own systems, and commission was collected on every transaction. During that entire period, my account received no warnings, no suspensions, and no notice of any violation.
The moment I requested a withdrawal of my accumulated balance of approximately $600, my account was flagged for an alleged "violation" and the funds were withheld.
The activity now being cited as a violation is the same activity G2G approved across roughly 300 prior orders. If it were a genuine violation, it should have been flagged on order #1 — not after the platform had collected six months of commissions and only at the moment funds were due to be paid out.
I have submitted a formal written demand (ticket #5410370) requesting:

The specific Terms of Service clause allegedly violated
The specific order IDs flagged
The date the alleged violation was first detected
An explanation of why the same activity was approved on every prior order

I will update this review based on G2G's response.
To other sellers considering this platform: please withdraw your earnings as frequently as possible and do not allow a balance to accumulate. Read carefully any clause that allows the platform to retroactively void earnings at the point of withdrawal.
Date of experience:11/05/2026

May 10, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Abdullah, thank you for sharing your experience. Our team has fully reviewed the case and the decision on your account stands following our internal Terms of Service review. We understand this isn't the outcome you were hoping for. If you'd like to continue the dialogue, the ticket remains the right channel to use. — G2G Branding

Rated 1 out of 5 stars

Scam

Scam. Account inactive after 1 week

May 8, 2026
Unprompted review
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Reply from G2G

Hi Khalilullah, thank you for your patience. Our team has reviewed this case and a refund has been issued — the case is now closed on our side. We're sorry the account didn't hold up after delivery; we'll continue to flag and review sellers whose listings don't perform as described. — G2G Branding

Rated 1 out of 5 stars

Dont order on this Scam Service

Guys, just dont order and begin with G2G. In all my years on the web this is the worst platform i have ever encoutered. There is no protection, they claim you can open disputes but the seller can just infinitly wait the period of 72 hours before g2g intercept anything. For example:

I bought something off 105 euros the seller doesnt respond to my messages after giving out non existing login details

I opened a dispute and contacted g2g via mail.

The seller still didnt respond for 2/3 days so i should get back my money right?

The seller gave another fake non existing login detail so the period got extended for another 3 days….

I keep need to checkin with the refund process and the seller just keeps reading and ignoring my messages and replaces it with fake non existing details.

Where is the help of G2G? They dont give a dam, they dont have propper support channels and the average response time is 2/3 days. JUST DONT DO IT GUYS! DONT START WITH THIS DRAMA! ITS A SCAM!

May 7, 2026
Unprompted review
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Reply from G2G

Hi, we're sorry for the frustration around the experience. Our team has reviewed your case and the issue is actively being handled in a related ticket. Please continue the conversation there, or reach out at support.g2g.com if you need any further assistance.

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Rated 1 out of 5 stars

This guy is a SCAM!!

May 6, 2026
Unprompted review
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Reply from G2G

Hi Nemanja, we're sorry to hear you feel you were scammed — that's a serious concern and we want to look into it. If a seller acted in bad faith, our team can investigate and help. Please share your order details at support.g2g.com so we can review what happened and take action where needed.

Rated 1 out of 5 stars

WARNING: Scammers exploiting system loophole while bot support does nothing!

I strongly advise against using G2G. Sellers are actively exploiting a massive loophole in their 'GamerProtect' system, and customer support is entirely run by bots that refuse to help.

I purchased a software account. The seller sent me completely fake and invalid login credentials. When I reported it, the seller simply uploaded the EXACT same fake screenshot as 'proof' of delivery. They have done this 4 TIMES now! Every single time they do this, G2G's automated system resets a 48-hour timer, locking me in an endless loop and preventing me from getting my money back.

I opened a support ticket (ID: 5390212), explaining this exact loophole. Instead of a human stepping in to cancel the fraudulent order, they just send automated copy-paste replies telling me to 'wait 48 hours'. As a software developer, this scam has completely stalled my workflow. My money is being held hostage by a scammer, and G2G is protecting them. Avoid this platform at all costs until they fix their automated bots and system bugs!

May 2, 2026
Unprompted review
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Reply from G2G

Hi Samet, thank you for the detailed feedback, and we're sorry for the trouble with the account you purchased. We've reviewed your case, canceled the order, and refunded store credit to your account. We're also taking your comments on the protection process and support seriously as we work to improve.

Rated 1 out of 5 stars

A scam company that promotes sellers to…

A scam company that promotes sellers to provide fraudulent items, does not offer any protection for buyers while charging customers a service fee without providing any service.

May 4, 2026
Unprompted review
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Reply from G2G

Hi Jack, thank you for sharing your concern. We take buyer protection seriously. If you have specific orders that you would like us to investigate, please share them at support.g2g.com. Best regards, G2G Team

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