G2G Reviews 

You stated that a full refund was issued 5 business days ago. However, I still have not received any refund in my payment account.

Please provide the exact refunded amount, the refund transaction/reference ID, and the date it was processed.

If only the account purchase amount was refunded, please clarify how the €24 spent on the reclaimed account will be compensated.

I expect a clear clarification as soon as possible.

My seller account “Buntyjee” was very good, but it was banned. I was using G2G mainly for payment methods. Because my seller account has been blocked, I am facing many problems.

I respectfully request that my seller account be allowed again, at least one more time, so that I can use the payment method and continue buying on Reddit.

Never got what I ordered and after placing an order a new bank account got opened in my name for Wells Fargo. Edit: never got a confirmation code the site asked for payment information and then took my identity. I know this because it was only days after trying to purchase from this site. Other sites may not deliver but they use secure payment methods. This site will 100% steal your information/identity

their customer service is so horrible and so slow,also for the payment withdraw they takes times, its not instant

Payment confirmation took over two hours, and the order was automatically canceled. I contacted support, and they also took a long time to respond. Since it was automatically canceled, I placed another order, which was processed. Later, support reopened the first order and charged me for it, making me pay for two orders when I only needed one. A terrible experience.

The order was 1770471320691RURT-1

not the first time I review this website that I have been using for more than a decade now! the best out there when it comes to anything related to game services whether it is game coins, boosts, items and accounts

simpley put they have an excellent customer care service and an outstanding payment/delivery confirmation method that guarantees both parties are satisfied

trustpilot/reviews/6980804ac111d53a8e3a39fb
Thank you for your response.

For clarification, the payment was made strictly through G2G’s checkout system, without any manual wallet selection. The misallocation resulted from system-level behavior, which has been acknowledged in multiple support tickets.

I am still awaiting a fair resolution for the excess amount that was deducted, and I hope this matter can be resolved rather than repeatedly closed without remedy.

------------------

Thank you for your reply.

However, your public statement contradicts your official ticket responses.

In your support tickets, you confirmed that:

There was an excess amount.

The balance is not reflected in your payment account.

You are still coordinating with Triple-A and the bank to verify recoverability.

Now on Trustpilot, you state that the funds are “correctly accounted for.”

If the funds are correctly accounted for, then please clarify:

• Where is the excess amount currently held?
• Why was I previously informed that no balance exists?

I am simply requesting consistency and a clear resolution.

This seller is a scammer. After completing the payment and receiving the account, he recovered it and took it back. I lost my money. I do not recommend buying from him at all.

trustpilot/reviews/697795db1afb757244e8dd61
Thank you for your response.

For clarity to other users: I have contacted your support team multiple times under different ticket IDs, and each ticket was closed without any resolution.

While you acknowledge the misallocation and excess payment here publicly, your support team has repeatedly stated that no refund or credit is possible and closed the cases.

I am still open to a fair resolution, but it must be handled seriously and not by closing tickets without action.

I hope this reply leads to an actual solution rather than another generic response.

I recently bought a digital product on G2G and the whole process was smooth from start to finish. The site is easy to use, payment felt secure, and my order was delivered correctly in a reasonable time. Communication from the seller and platform was clear, and I appreciated the order tracking and confirmation emails. I’m giving 4 instead of 5 stars only because there is still room to improve response speed and add even more buyer protection, but overall I’m satisfied and would feel comfortable ordering again.

Wide selection and reliable resellers. Payment is held by G2G for three days and only paid out to the reseller after receipt is approved.

G2G SAW MY PAYMENT AND DENIED , BECAUSE BITCOIN PAYMENT DOESNT HAVE A BUYER PROTECTION- I NEED MY REFUND SCAMMERS

I THINK WE NEED A CLASS ACTION TO FBI TO INVESTIGATE- MAYBE THE SITE WILL EVENTUALLY BE SHUT DOWN LIKE LIBERTY RESERVE.
IF YOU REFUSE TO REFUND ME , I PAID ON YOUR PORTAL

THIS IS A MAIL FROM ACCOUNTING DEPARTMENT
Dear Beloved joy

Ticket ID: 5060729

Thank you for contacting us!

We have already received your proofs but there is no balance in our payment account.
So our respective team was informed to check and confirm with bank support again. Once there is any update, we will notify you via email. Thank you!

Our team is dedicated to providing support. Should you have any further questions, we're here to assist.

Regards,

Accounting Department

I sent a blockchain payment through G2G’s checkout system. The payment was misallocated to the wrong order due to their system logic, resulting in an excess amount.

G2G support confirmed in writing that the payment exceeded the required amount and was applied incorrectly, yet refused to refund the excess funds, blaming network fees and their payment provider.

I spent over one month contacting support, received contradictory answers, and multiple tickets were closed without resolution.

This is unacceptable behavior for a supposedly reputable marketplace. Customer funds should not be retained due to internal system or payment provider limitations.

I love G2G. Great selection of products and easy payment options.
!phuctrump!

TICKET #5060729 - FINAL 24 HOUR NOTICE

$361 USD Bitcoin refund owed
5+ days no response

BLOCKCHAIN ALREADY CONFIRMED PAYMENT
i have the HASH
Order no.
1768767844598OT7A
Placed on
19 Jan 2026, 04:24 AM
Payment status
Cancelled
Payment method
Bitcoin
Order amount
358.05
USD
Handling fee (Bitcoin)
3.54
USD
Paid amount
361.59USD

Super easy payment, fast response from the Seller and item INSTANTLY arrived with super easy logins. Literally couldn't be any better!

Dear everyone who has used G2G,
If you have been scammed on G2G, please contact PayPal immediately. Send PayPal your proof, especially:
Screenshots of the chat log/conversation with the seller
Screenshots of the transaction/payment
Any other evidence you have
Also tell PayPal clearly that on G2G people are selling accounts that are not valid, for example:
Closed accounts
Hacked accounts
Accounts that do not belong to the seller
If more people report this to PayPal, PayPal may investigate and possibly block/blacklist G2G or stop them from using PayPal.

I would like to get angry, fist on the table and all, but I'm not that guy!! So I will let you read my exchange with them after a scammer of theirs sold me a counterfeit key, please enjoy.

Me:
Sir, Madam,
I explicitly requested a refund to the original payment method, not store credit.
In addition, the license key provided is counterfeit.
At this point, my payment has been retained without a valid product being delivered. This situation must be corrected immediately.
Please process a full refund to the original payment method without further delay.
Regards,

Them:
Dear ....
Ticket ID: 5042244
Thank you for contacting us!
We have escalated this issue to our respective team. Rest assured, we have already followed up to the relevant department to speed up the process.
We will reply to this email once there is an update on this matter.
We would like to seek your kind understanding and patience while the relevant team checking the issue.
In the meantime, you may log into your account for up-to-date information in regards to the issue status.
Our team is dedicated to providing support. Should you have any further questions, we're here to assist.
Regards,

Me:
Any, news yet? I know it's not much money, but it's mine none the less!! I'm not buying anything on your website so please, refund the amount on the initial payment method.

Them:
Dear ....
Ticket ID: 5042244
Thank you for contacting us!
We sincerely apologize for the delay in responding to your report, as we are currently experiencing a high volume of requests.
We have escalated this issue to the relevant team for further review and resolution.
You will be notified once there is an update regarding this matter.
Thank you for your patience.
Our team is dedicated to providing support. Should you have any further questions, we're here to assist.
Regards,

Them:
Dear ....
Ticket ID: 5042244
Thank you for contacting us!
Please be informed that if you choose to have the refund processed to your original payment method, the amount you will receive is 1.92 EUR. The deduction is due to fees applied by the payment gateway.
We sincerely apologize for any inconvenience this may cause. If you are agreeable to this amount, we will promptly proceed with the refund.
Our team is dedicated to providing support. Should you have any further questions, we're here to assist.
Regards,
Accounting Department

Me:
So I dealt with a scammer on your platform that sold me a counterfeit key then I asked for a refund on the the original afterward you make a mistake and keep my money as "store credit" that you already emptied up and all you have to offer is a fraction of the initial amount!?
This is going to be some good stuff on Trustpilot!!

22/01/2026 UPDATE
Don't be fooled by their response!! They did nothing but empty what they reimbursed as "store credits" so I have nothing!!
25/01/2026 UPDATE
I received this from them:

Dear ....,
Please provide us the following information so that we can refund the payment back to your account: Full name: Bank Code/BIC: Customer IBAN:
I'm still waiting for my money!!

I initially had a serious issue after purchasing a Google/YouTube account through G2G and lost access shortly after the transfer due to security changes made by someone with prior access.

I want to clearly state that G2G support reacted very quickly, reviewed the evidence, and fully refunded my payment.

While buying accounts always carries a risk, my experience with G2G’s customer support was professional, fair, and efficient. They took the case seriously and resolved it in my favor.

Based on the support experience, I can say that G2G stands behind buyer protection when problems are properly documented.

I used G2G to purchase a Coursera gift card from a third-party vendor and I’m very satisfied with the experience. The platform was easy to navigate, payment was secure, and the delivery was extremely fast. I received the code within minutes and it worked perfectly on Coursera with no problems at all. Prices were better than buying directly, which made it great value for money. Overall, G2G provided a smooth and reliable service. I would definitely use it again and recommend it to others.