G2G Reviews 

57,996
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(57,996)

6,912 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
scam

Rated 1 out of 5 stars

A scam company that promotes sellers to…

A scam company that promotes sellers to provide fraudulent items, does not offer any protection for buyers while charging customers a service fee without providing any service.

May 4, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Jack, thank you for sharing your concern. We take buyer protection seriously. If you have specific orders that you would like us to investigate, please share them at support.g2g.com. Best regards, G2G Team

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Rated 1 out of 5 stars

Scam

Don't buy from this website, i got scammed and they did nothing about it!

April 21, 2026
Unprompted review
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Reply from G2G

Hi craynk, we are sorry to hear about your experience. Our team has reviewed your case, and to make sure we get the right resolution for you, please share your order details with our support team at support.g2g.com so we can look into the specifics and help you further.

Rated 1 out of 5 stars

its a scam you cant get your money back…

its a scam you cant get your money back i bought an acc the seller responded after 2-3 days and because i couldnt log in the email and i just wanted my money back but its impossible trust me dont use this

March 15, 2026
Unprompted review
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Reply from G2G

Hi sergiu, thank you for your patience, and we're sorry the account login didn't work as it should have. We've reviewed your case, canceled the order, and issued a refund to your store credit. We appreciate you giving us the chance to make it right.

Rated 1 out of 5 stars

A scam website holds your funds

A scam website holds your funds, ban account without any warning, cancel your order without listening both parties, make decisions in seconds, they are scamming with both customers and selles and charging unfair commission 30% and more.
Stay safe.

May 1, 2026
Unprompted review
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Reply from G2G

Dear Asad, we are sorry to hear about the experience you have described. Account actions, fund holds, and order cancellations are decisions that are never taken lightly on our platform. We would like to ensure your case has been properly reviewed. Please reach out to us at support.g2g.com with your account details so our team can look into what happened.

Rated 5 out of 5 stars

This website for gamer store is absolutely great!

This website for gamer store is actually great, and no scam at all safe and sound here at g2g, keep it up g2g! Love it!

May 1, 2026
Unprompted review
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Reply from G2G

Hi Jomar, thank you so much for the love. Safe and scam-free is our top priority — we will keep pushing on it. Appreciate the trust.

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Rated 1 out of 5 stars

Avoid this platform! Support protects scammers #1771437605096EM9J

The support (Ticket 5358990) just closed my case saying the decision is 'final' and refusing to help because I didn't buy extra insurance. This is ridiculous! I bought a product that is locked and unusable. You promised a resolution here on Trustpilot, but your support is just using excuses to keep my money for a broken account. This is not buyer protection, this is a scam.

Update 01.05.: It is now May 1st. On Trustpilot, your team promised a 'resolution shortly' two days ago. I am still waiting. The account is under a Community Lock by Steam and unusable. I have provided all evidence. Since the seller cannot provide the original owner data (OGE) to unlock it, I demand a full refund now as per G2G buyer protection.

Update 30.04.: Still no response! You replied 24 hours ago promising a 'resolution shortly', but my ticket is still being ignored. This is just a PR move to look good in public.
- I want my refund now!

Update 28.4.2026: Seller is still stall-tactic. Telling me to wait for weeks now without any real solution. G2G support is not helping yet. DO NOT BUY HERE.

I am warning everyone: G2G does NOT protect its buyers. I purchased a Steam account from a seller with 63k+ sales. The account was restricted by Steam shortly after the purchase (buying lock), making it useless.

Instead of helping, the seller intentionally stalled me for 21 days, telling me to "wait and be patient" until my insurance protection expired. Now that the time is up, G2G support (Ticket #5358990) is refusing to help, using the expired insurance as an excuse.

The seller is currently out of stock and cannot even provide the "replacement" promised in their own profile warranty. G2G is allowing a high-volume seller to get away with selling defective products and using stalling tactics to avoid refunds.

If you value your money and your peace of mind, stay away from G2G. They care more about their commission than about actual buyer protection.

April 25, 2026
Unprompted review
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Reply from G2G

Thank you for taking the time to share your feedback, Robin. We sincerely apologize that your experience did not meet our standards. Our team has been notified and is actively investigating this matter. We will reach out to you shortly with a resolution.

Rated 1 out of 5 stars

Attention!

Attention!
This site seems to be a scam, they took my money but won't proceed my order.
Support is just copying standard letters, so there is absolutely no help at all.
Keep away!

April 24, 2026
Unprompted review
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Reply from G2G

Thank you for bringing this to our attention. We take your feedback very seriously and apologize for the service issues you've experienced. Our support team will investigate your case. Please reach out to support.g2g.com with your order details.

Rated 1 out of 5 stars

G2G is a scam for sellers

I started selling on G2G. I invested in accounts that I sold there. Uploaded them in G2G for auto delivery. All of a sudden they blocked my account without any reason and took all money from my account and also the accounts I uploaded on G2G.

I was growing very fast, selling accounts worth of around $300 in just 10 days without any bad reviews or unsatisfied customers.

I am still assisting those users on my Whatsapp even when i got nothing from the sale.

If you were my customer (PrimePass) on G2G and haven't heard from me since 3 days, know that G2G suspended my access so I could not reply you back.

April 21, 2026
Unprompted review
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Reply from G2G

Thank you for taking the time to share your feedback with us. We truly value your input and take all concerns seriously. To help us investigate your case thoroughly, please reach out to our support team at support.g2g.com with your order details and a description of the issue you're experiencing. Our team is ready to assist you and work towards a resolution.

Rated 1 out of 5 stars

Place an order for star trek credits

Place an order for star trek credits, paid with paysafe and then after an hour the order was anulled, but my money was taken. I ask their chat bot about it, and it says that i should wait 14 days..14 days and then come back and send a ticket to their suport..so no i dont recomend it. A scam site trough and trough.

April 22, 2026
Unprompted review
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Reply from G2G

Dear Tabac Adrian, thank you for taking the time to share your feedback with us. We sincerely apologize for the frustrating experience you had with your order. Our team has investigated your case, and we are pleased to confirm that it has been resolved. We deeply regret any distress this situation caused you and want to assure you that we take all concerns very seriously. Should you have any further questions or need additional assistance, please do not hesitate to reach out to us at support.g2g.com. We hope to have the opportunity to serve you better in the future.

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Rated 1 out of 5 stars

Worst platform for sellers and buyers.

Worst platform for sellers and buyers.
I was both a seller and a buyer on this site since 2023. At one point, my selling ability was blocked, with the explanation that my offer had already been sold but I hadn't removed it, or that I had the same offer as another seller, lol. I requested proof from them, but they didn't provide any. When I contacted customer support, I received a templated response and was told they wouldn't unblock me, not even providing any evidence when I requested it. Moreover, there are hundreds of sellers on their front page with identical listings. When I asked why they weren't blocking them, no one answered me. This means their rules are applied selectively – they might block someone for any minor thing, but allow others to do it. This is messed up. Never sell or buy anything here, it's a complete scam. Your account can be limited at any moment, and you'll be left with nothing, even if you're an honest person.

April 22, 2026
Unprompted review
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Reply from G2G

Hi HighSeller, thank you for sharing your feedback. We're sorry to hear about the difficulties you've experienced as both a seller and buyer — this is not the standard we strive for. We'd genuinely like to investigate further and make things right. Could you please share your order ID or support ticket number at support.g2g.com so our team can look into this directly? We appreciate your patience and hope to turn this around for you.

Rated 1 out of 5 stars

G2G loves scammers

I had bought an account on February 10th, 2026. From the get go- the way this seller operated and the way this account was given all told me that this was a stolen account. When I logged in, the one drive had pictures OF A LITTLE KID. This was a stolen kids account they sold me. For a month the account was fine and around march 20th, it got suspended/locked for being compromised/stolen. I contacted the seller and he literally blocked me. I contact g2g support and they say since 2 weeks passed they can’t help me.

Why is it that G2G refuses to help their customers if it’s passed 2 weeks? I am a loyal customer who bought around 20 bucks worth of stuff already from them, and this just isolated me from their website FOREVER. Past reccomendations are rebuked because this is unacceptable. My order ID is 1770780373765FOZU

EDIT: AFTER contacting support a second time and showing them this review, they still doubled down with their policy. The seller has yet to be punished, and I have yet to get a refund. These guys sure LOVE TO SCAM.

March 24, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Jake, we're really sorry for the experience with the seller and the account being suspended after purchase. Our support team has reviewed your case and taken action on the resolution. Thank you for taking the time to share what happened — this kind of feedback is what helps us tighten our seller checks.

Rated 5 out of 5 stars

100% transparent digital market

100% transparent digital market, the UI is friendly, you can check easily if sellers are trustworthy or not, and if any scam happens, you can always report to seller then escalate to administrator if not resolved to refund your rights, prices are great between offers, I recommend visiting it

April 17, 2026
Unprompted review
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Reply from G2G

Hi Youcef, thank you for the detailed and thoughtful review! We are glad you appreciate G2G's transparency, user-friendly platform, and seller accountability features. Your recommendation means a lot to us. We look forward to seeing you again!

Rated 1 out of 5 stars

scam website meant solely for sellers

got scammed twice, no response from support. the sellers will literally laugh at you in the messages after scamming you. If you are in the reviews because you got scammed, i recommend disputing the charge.

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback. We are very sorry to hear about your experience and take all reports of this nature extremely seriously. To allow us to investigate thoroughly, could you please share your order reference number or the username of the seller involved? You can also reach our support team directly at support@g2g.com. We are committed to maintaining a safe and trustworthy marketplace.

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Rated 5 out of 5 stars

5 star

Yes, I was a little apprehensive because it was my first time selling on your site. They were asking for a lot of information, but the money wasn't arriving in the account. It was cancelled the first time. I was scared, wondering if they were asking for this information to scam me. But it went great. Please excuse my prejudices and suspicions, but I was new to this.

April 15, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your review, Servet! We understand that first-time seller verification can feel like a lot, but these steps are in place to maintain a safe and trusted marketplace for everyone. We are glad you are part of our community and look forward to supporting your journey!

Rated 5 out of 5 stars

THE BEST SELLER I LOVE YOU SM NO SCAM…

THE BEST SELLER I LOVE YOU SM NO SCAM NO TAKE BACK NO BANNS NO ANYTHING TYYY THE BEST ACCOUNT THAT I BOUGHT!

April 15, 2026
Unprompted review
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Reply from G2G

Thank you so much for your enthusiasm! We are thrilled to hear you had such a positive experience with your seller. We work hard to maintain a trustworthy marketplace, and feedback like yours makes it all worthwhile. See you again!

Rated 1 out of 5 stars

g2g this site is totall scam

this site is totall scam you get no help with orders if
something goes wrong sellers can ignore chat messages and they have a full 2 days to solve the problem if they mess up if you want a refund you need to wait up to 2weeks before you get your money back and if you send a ticket through the support you get a standard answer in within 2 seconds they do not check what you want help with every thing on the site is made for the sellers conveniens not the buyer so i wont be able to play before its solved i strongly do not recomend this site
even if it work sometimes ..........

April 14, 2026
Unprompted review
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Reply from G2G

We are truly sorry to hear about your experience and understand your frustration. We take all concerns about seller conduct and order issues very seriously. To help us investigate and take the appropriate action, could you please contact our support team at support@g2g.com with your order details? We are committed to making things right and appreciate you bringing this to our attention.

Rated 1 out of 5 stars

UNLAWFUL WITHHOLDING OF FUNDS

Under the pretext of "following our reviews," they nonsensically shut down accounts and seize balances despite my identity being verified long ago. They are essentially confiscating your money. When you inquire about your funds, they simply close the ticket without responding. Have you decided to transform into a massive scam platform?

April 13, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback, Alex! We appreciate you sharing your thoughts on our platform. We are constantly working to improve the experience. If you have any order-related concerns, please contact us at support@g2g.com and our team will be happy to help.

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Rated 1 out of 5 stars

Scam marketplace it purchased 150$…

Scam marketplace it purchased 150$ worth account after payment they ban my account

April 10, 2026
Unprompted review
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Reply from G2G

We are sorry to hear about the issues you faced, Jenzy. We would like to look into your case further. Please contact us at support@g2g.com with your account details and our team will review this as soon as possible.

Rated 1 out of 5 stars

Chinese Trash account

Chinese Trash account

you wont find any ranked games, only some fixed games in the history. The account is im some kind of pool that wont allow you to find a game. 21 Minutes Que time still no game found with all regions + roles. Basically just burned money.

Update: now the account is banned by valve till 2039 :D and the "support" just floods you with tickets do do shit, to buy more time. They will never solve anything. I think this whole site is scam, and i warned everyone I know to do "business" with them. Its obviously a system build by them to scam users. Wouldnt be surprised if those "sellers" dont belong to this "marketplace".

April 12, 2026
Unprompted review
G2G logo

Reply from G2G

We are sorry to hear about the issues you faced. We would like to look into your case further. Please contact us at support@g2g.com with your account details and our team will review this as soon as possible.

Rated 1 out of 5 stars

Got Scamed

SCAM ALERT
DONT BUY FROM TRENDATA ON G2G

After purchasing a Steam account, the seller reclaimed the account shortly after the transaction was completed and stopped responding.

What is very concerning is that the seller has a very high percentage of positive reviews, but based on my experience, this does not reflect reality. It raises serious concerns about the authenticity of some of those reviews.

There is a pattern of behavior here that suggests possible account reclaim scams.

April 11, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this to our attention, and we sincerely apologize for the experience you had with this seller. We take all reports of fraudulent activity very seriously. To allow our team to investigate and take appropriate action, could you please share your order reference number or further details about the transaction? You are also welcome to contact us directly at support@g2g.com.

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