G2G Reviews 

58,168
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,725 reviews, reviewers had a great experience with this company. Regular customers frequently praise the extremely smooth transactions and incredibly fast service provided when buying various digital goods and online services. People often mention that support representatives are exceptionally friendly, highly helpful, and always quick to respond to any questions, concerns, or technical issues. Some reviewers were not happy with misleading product descriptions, unexpected account bans, and receiving items that did not match what was advertised. Consumers also noted significant challenges when trying to resolve disputes or deal with customer support teams during complicated warranty claims and refund requests.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast response times, professional support, and... See more

Product

Consumers find the product to be a mixed experience, as while many reviewers praise the helpful sellers and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as many reviewers report that... See more

Response time

Users describe ambiguous interactions with response time, as many reviewers highlight extremely fast... See more

Website

Reviewers mention ambiguous feedback about website, with some consumers praising the platform for offering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Honestly such a good website to buy accounts from, I would have rated it 5 stars but one thing I don’t like about it is if I want to buy a steam account(which is the main thing I buy from there) I c... See more

Company replied

Rated 4 out of 5 stars

I’ve contacted G2G several times, and every time, their support team has been available, responsive, and helpful. They always take the time to understand my issue and resolve it as quickly as possible... See more

Company replied

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 5 out of 5 stars

Very easy to work with and good communication throughout the process. I was able to set my own play schedule and he would play when I was offline, so my normal playing time was not interrupted. I will... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(58,168)

7,092 reviews in the last 12 months

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ban

Rated 2 out of 5 stars

Gold was received quickly but account…

Gold was received quickly but account was banned for receiving this gold. Seller flagged as gold seller by Blizzard resulting in confiscated gold & two week ban

May 14, 2023
Unprompted review
G2G logo

Reply from G2G

We have thoroughly investigated your report and regret to inform you that we are unable to provide compensation. Any changes made to your account or its content by the Game Developer or Game Publisher after a successful delivery are not covered under GamerProtect.

We understand that this situation may be disappointing, and we appreciate your patience and understanding. We hope that this is an isolated incident and that you will continue to enjoy your gaming experience.

If you have any further questions or concerns, please let us know. We value your feedback and are here to assist you.

Thank you for your understanding.

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Rated 2 out of 5 stars

Didnt deliver on time and got banned.

I did an order 4 days ago and got it within 1 day. I placed then another order 2 days later and I am still waiting for this to be actioned. We are now on the 4th day and I keep getting told they are overloaded but working on the order. How long does it really take...
My progress has now been delayed due to the wait on this. Kinda wished I just brought the coins on the game.

Edit:
Thank you for the response G2G but I got banned on Lost Ark after the goods were delivered after 5 days...wont be buying from here again.
The game picked up 3rd party selling and the coins were removed from my account, with a 24hr ban. £79.00 wasted.

May 29, 2023
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback regarding the delay in the delivery of your order. We appreciate your valuable input, as it helps us improve our services.

As an open marketplace, we facilitate trade between sellers and buyers from around the world. This global reach can sometimes result in delays due to factors such as timezone differences, online availability, server supply and demand, and individual seller performance. To mitigate these issues, we recommend contacting the seller directly through our Chat function to check for stock availability before placing an order.

We have already taken steps to address the reported issue and have conveyed your feedback to the sellers involved. They will be reminded of our delivery guidelines to ensure improved service in the future. We sincerely apologize for any inconvenience this may have caused you and appreciate your patience.

If you have any further questions or require additional assistance, please don't hesitate to reach out to us. We value your business and are committed to resolving any concerns you may have.

Thank you once again for bringing this to our attention.

Rated 1 out of 5 stars
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have reviewed the evidence you have submitted and have decided the case in your favor. Subsequently, the transaction has been refunded to your G2G account in Store Credit. Once again, please accept our sincere apologies for the inconvenience caused. We are confident that your future dealings with G2G will better reflect our commitment to your satisfaction.

Rated 5 out of 5 stars

Quick and Fast with 0% Ban rate.

Quick, Fast, Legit and truly good for the price I'd buy again

May 1, 2023
Unprompted review
G2G logo

Reply from G2G

Thank you for your time in rating us. We are pleased that everything went well for you. Please visit again soon :)

Rated 1 out of 5 stars

The actual transaction went without a…

The actual transaction went without a hitch. However, today Rockstar handed out a 30 day ban and a full Online wipe. The only conclusion to reach is that the seller's delivery method got my account flagged for manual review, which of course got my sudden billion GTA$ noticed easily.

March 27, 2023
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

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Rated 2 out of 5 stars

Immediately after trade was hit with in…

Immediately after trade was hit with in game fine of 10,000 mil of isk effectively negating the amount I requested for with the trader huahua.
So he did make the trade however money disappeared immediately after I hit confirm through gm action.

Reply: not looking for compensation but rather that traders that have a massive fall in their account rep to be removed from view till an investigation can be done on trader, due to them being able to manipulate your system and causing an undue reputation hit on your company making it look like you allow scamming on your site. I understand the verification is meant to limit this but sellers that report account has had items stolen to get the in-game currency back outside trade is kinda scummy. This lead to an account ban and the original trader with cash and their in-game currency.

Also to note seller had a drop from 92% to 66% and number of order jumped from around 10 sells last 90 day in February to 87ish sells but is somehow at 64 orders sold. So maybe your algorithm for math is bad but the numbers lost would explain why he jumped back to 80%.

February 23, 2023
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 2 out of 5 stars

2 week ban a week later

Everything was fine at first got the amount split between two in game mails but 8 days later I got a 2 week suspension from blizz.

February 8, 2023
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

It's a horrible service

It's a horrible service. If you guys want to get scammed, then go on this website. They will ask you for the moon to prove that you got scammed. They asked me for video and screenshots of everything and it was still not enough. If you want to buy a account, just go to the actual company. Most steam accounts are stolen and they will probably steal it back with in a year. It is not worth saving 10$ for CSGO, because it's really just a waste of money. I lost 10$ from this website.

Worst thing, I sent a video of me going on Google, looked up steam. Login in the account and showed the account is restricted and has a community ban. Apparently this was not enough. This is a website made by scammers for scammers.

Edit:
Whatever they reply in the comments is prob bs, this website is a scam. If multiple video’s, screenshots of everything and the chat message I had with the seller wasn’t enough for them to see if it is a scam then I think they are either hiring people who are seriously unqualified or they don’t want to help you even with the insurance they supposedly offer. Avoid this website at all cost. It is a massive scam. It’s apparent most of the recent comments are one star.

February 2, 2023
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. We have investigated on this matter but due to the lack of a compelling evidence we are unable to determine the actual cause of the problem. We hope this is an isolated case and we will continue to monitor the situation by making sure that our sellers comply with delivery guideline for a safe and secure delivery of all orders. We are confident your future dealings with G2G will better reflect our commitment to your satisfaction.

Rated 1 out of 5 stars

Sends all at once. BEWARE!!

He sent the order in a way it looked so obvious that I bought gold. I would give 0/5 if I could, I’ve never had any issues with other sellers and i tried to buy from him: my account got a 2 week ban.

Edit: G2G did not exhaust resources, they sent me an email 5 minutes asking for more information before replying on trust pilot.

December 21, 2022
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

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Rated 1 out of 5 stars

WANT A BAN? BUY FROM THEM

G2G not only over promise and under deliver with their delivery times, it seems that their gold is not clean either. It got me suspended from WOW. So now I have No Gold and No Account. Their solution is for me to take a video of my login screen and the email from Blizz telling me about my suspension. Yeah Right.
DO NOT BUY FROM THESE GUYS.
16/12/2022 Update
They have now given me a partial refund in store credit. :) I cannot believe these guys. A credit is only good if I intended on using their services again.
That will never happen. The whole point is that their service got me banned because the gold was scammed. Its dirty gold. Thats how it got tracked.
They could give me $1000 in store credit....it will not get used. I end up with no gold and no account...Lesson Learnt.

December 13, 2022
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect. However, part of the order which has not been delivered is now refunded to your G2G account.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 3 out of 5 stars

Usually great but bans not impossible

I have used G2G many times for wow gold over the years and it has always been reliable but I did get a 2 week ban for the first time ever after my last purchase which was not ideal but I know there is risk involved.

December 12, 2022
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

got baned

Gold came fast, the ban too...

Greetings,

Recent activity shows that a user on this account acquired gold through illicit means, such as gold buying, botting, or participating in other real-money transactions. As a result of this activity we have suspended this account until 2022/12/01.

Along with this suspension, we have removed all of the purchased gold as well as any items and mounts purchased up to the total amount of gold.

As the account holder, you are responsible for the activity associated with this game license. Further violations will result in harsher suspensions or permanent closure.

We don't take this decision lightly. Our team issued this suspension only after a careful review of relevant evidence. Our support staff will not overturn this penalty and may not respond to appeals.

Regards,

Customer Service
Blizzard Entertainment

November 15, 2022
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 2 out of 5 stars

Ok few words.

Ok few words.. i got banned from buying coins on Fifa23 and this is not first.. it happened in Fifa22 as well.. can't blame G2G... the sellers need to carte more about the customer, G2G should do something about it.
Also EA i think the only company that ban you so fast and always tracking.

April 5, 2022
Unprompted review
G2G logo

Reply from G2G

We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

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Rated 1 out of 5 stars

Got Ban

Got Ban for about 30 days. Can prove this with a Screenshot from Amazon Games Service themselves.
Tried to appeal but they confirm that the gold was from RMT Sellers and they can trace it back. They also deducted all gold from my account.
Will no longer be purchasing gold.

August 10, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Fulfilled the order after 4 days and ignored the instructions which lead to a perma ban

The service provider was late with the delivery and I've made a report regarding this matter. The reason is that the delivery guy did not follow the instructions I gave him regarding sending the money, which lead to a permanent ban in Lost Ark. I asked the seller to split the amount into 4-5 emails, but he sent the whole order in 2 emails, split unevenly (10k+60k), which was an alert for the Admins, since the transaction was over 50k. I believe the seller deliberately ignored the instruction and banned my account on purpose, due to the dispute we had, since he was already 4 days late with the delivery.

July 27, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for writing to us about this issue. Additional delivery arrangement is subject to the availability of the seller. Alternatively, you may place smaller orders so that the delivery will not exceed the amount that you wish to receive each time. Thank you for your understanding.

Rated 1 out of 5 stars

G2G is a scam

Ordered a second time through them after having a lot of complications the first time through. Figured maybe a second time things would go smoother, well they didn't. I ordered gold, never received that gold but yet received a ban? They took my money and never reimbursed me. First time I used them they threw fake stock numbers up and delivery times, took over a week and never received the gold. When asked for a refund they only reimbursed me with the money through their site to lock me in going through them. This site is a 100% scam, I think some people get lucky with their orders going through but I see more people having issues with this company. Stay far away from them! ATM I'm working with PayPal to get a full refund, if g2g says they can't refund you, try going through PayPal. Oh and one last thing, g2g customer support is absolutely terrible, good luck!

Update: PayPal closed my case in my favor and refunded me the full amount. Stay far away from this site!

July 1, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Alert scammer !

1 star is too much for a scam platform. I created an account several years ago and sold some Items. I'm now not anymore able to get my cash or sell anything else because I asked the discord of somebody on their platform.
I never get informed that contacting somebody outside their platformed will result in a permanent ban and a penalty of 150$. That is anything else than a scam. The only alert they give you is" transaction outside G2G isn't covered".

Bonus : I waited one year to get an answer from their support and I had to revive them to get an answer. It's an aberation !

June 27, 2022
Unprompted review
G2G logo

Reply from G2G

Thank you for bringing this issue to our attention. It appears that your account has violated G2G Marketplace seller rules and regulations, resulting in a suspension of your account. We have replied your email for the next course of action. Kindly follow the instructions to enable your account again. You may also learn more from this link: https://support.g2g.com/support/solutions/articles/5000001405

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Rated 1 out of 5 stars

instant EA ban

instant EA ban, 1st time at this site and spent approx. $250. seller was very nice and friendly, coin transfer was very fast, only thing is the ban was almost instant, approx 30-45 mins later after transfer. even though I learned there is no 24-48 hours security policy over this site, I still decieded to risk it. only recoomendation to all buyers, make sure to use coins right away to ensure at least you can have your dream player.

- to G2G reply, we Canadians are nice but not stupid, the comments are insulting my intelligence, I am certainly not coming back and not recommending anyone else…

June 15, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Thanks to this seller i quit the…

Thanks to this seller i quit the game... because of his trade method i got noticed quick and i got all my coins removed and a warning.. i know a ban is coming and this is the second account i get to play FIFA22 and the last.
be careful guys not to buy from stupid seller who does not care about your account.
g2g i like this website but they need to focus more on the greedy sellers.

Peace out.

June 14, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

Rated 1 out of 5 stars

Don't buy from these guys

Don't buy from these guys! They will get your account banned! Just got a 14 day ban. You've been warned DO NOT BUY from this seller. You WILL get banned!

June 10, 2022
Unprompted review
G2G logo

Reply from G2G

We would like to apologize for the difficulty you have encountered with this order. We have expended a lot of resources to investigate your report but unfortunately we are unable to assist you in the means of compensation as any amendment by Game Developer / Game Publisher on your account and its content after delivery is successfully conducted is not covered under GamerProtect.

We hope this is an isolated case and we thank you for your patience and understanding on this matter.

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