G2G Reviews 

58,002
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,716 reviews, reviewers had a great experience with this company. Customers frequently praise the dependable and highly responsive sellers who make buying online games, subscriptions, and digital services completely straightforward. Consumers consistently highlight that transactions are handled professionally, offering remarkably affordable prices and very fast delivery times across various popular categories. Though some customers noted issues with purchases, they encountered serious problems regarding misleading offers, defective items, or completely unresponsive sellers during their transactions. A few other people also felt that customer support teams failed to provide adequate assistance when attempting to resolve these frustrating disputes. Reviewers mentioned that getting refunds or valid account replacements proved extremely difficult when dealing with these specific negative situations.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting fast response times, quick delivery,... See more

Product

Reviewers mention mixed feedback about product quality and delivery, with some praising instant access,... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise responsive, helpful... See more

Response time

Consumers find response time to be ambiguous, as experiences vary dramatically across transactions. While... See more

Website

Customers consistently note ambiguous experiences with website, as opinions are sharply divided regarding its... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service is working well. I had an issue with the EPG at first, but the seller responded and provided a new EPG URL that fixed the problem. Good support and everything is working now.

Company replied

Rated 4 out of 5 stars

It took longer than expected. There was no communication at all, even when I tried. But the next morning I did have my gold.

Company replied

Rated 4 out of 5 stars

G2G is good website for sellers and buyers and as an buyer you get greate customer service from G2G i have had few complications with sellers but with G2G never any problems

Company replied

Rated 3 out of 5 stars

Experiences are positive and negative. As for who is in question among those who sell services... They are mostly all positive, because they are afraid of negative reviews. They promise mountains and... See more

Company replied


Company details

  1. Gaming service Provider

Written by the company

At G2G, we bridge borders with trust, turning connections into limitless opportunities. Our mission is to provide a secure marketplace for digital goods and services, prioritizing transparency and customer satisfaction. We value accessibility, innovation, and security, ensuring equal opportunities, staying ahead of customer needs, and prioritizing robust security measures for every transaction.


Contact info

3.9

Great

TrustScore 4 out of 5

58K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(58,002)

6,912 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
scam

Rated 1 out of 5 stars

Elden Ring Nightreign account got restored by the original owner, no help from the seller.

I bought an Elden Ring Nightreign account from Trendata, it worked good, i changed the email and the password too, after a month i cant log in because the original owner of the account restored it. I contacted Trendata, sent screenshots for proof, they told me they will investigate the problem and will message me, either i get a refund or a replacement account. Now im being ignored for 3 days now. Anything i message to Trendata they just leave me on seen. Im very frustrated because i tought i bought a secure account from a trusted website but i guess it was all just a scam.

April 11, 2026
Unprompted review
G2G logo

Reply from G2G

Dear SzilágyiB., thank you for bringing this to our attention. We understand how distressing it is to have an account recovered by the original owner, and we sincerely apologize for the experience. Our support team has reviewed your case and has reached out to you directly with the findings. We regret that we were unable to provide a more favorable resolution in this instance. Should you have any further questions, please do not hesitate to contact our team at support@g2g.com.

Advertisement
Rated 1 out of 5 stars

g2g scammer | g2g "primeac" seller scammer.

g2g scam marketplace
g2g com "primeac" scam seller

bought rocket League steam account here and after some time account just got taken back. contacted Steam support and they said another person proved ownership and recovered it. so basically the account I paid for was never really mine.

Since March 22, 2026 I keep trying to solve this with G2G but nothing happening. Seller PrimeAc only says “wait” “wait” again and again. G2G support replies super slow and sometimes no answer for long time.

right now it’s simple situation. I paid money and I don’t even have the account anymore.

Feels like anyone can sell accounts here that can be taken back anytime and buyer just stuck waiting weeks for nothing. No real help, no real solution.

Very bad experience honestly. Think twice before buying accounts here.

SCAM

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for your feedback, Rozarossa. We are very sorry to hear about your experience with a seller on G2G. We take all reports of account issues very seriously. Could you please share your order reference number so our team can investigate this matter promptly and work towards a resolution for you? You may also contact our support team directly at support@g2g.com.

Rated 5 out of 5 stars

It's a great site to buy or sell

It's a great site to buy or sell, considering that nowadays it's hard to find someone who doesn't scam you. Even if you get scammed, the chances are very low, their support is always available. I've been buying from them for a few years and I'm happy with the services they offer.

April 10, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for the kind words, mario! We take trust and safety very seriously on G2G, and we are glad the platform has provided you with a reliable experience. We hope to see you again soon!

Rated 1 out of 5 stars

In my previous review they said that…

In my previous review they said that they have replied me on ticket which they havent id #5290480 its been almost a week suspended my store without reason sold 7 account 7 postive feedbacks no on going disputes or charge back what i got on their platform is a hold of 6 months on my sold order and it will be reviewed so a clear a scam what i have read here they have done it with 100s of them i read their policy and i made no violation yet they are unable to provide me a valid reason for doing it they are helping people here with replies that they are listening to you but they are not store id;blueinc #5263340

April 7, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for reaching out, and we sincerely apologize for the frustration. We take store suspensions very seriously, especially given your positive track record. We have escalated your case and ticket (#5290480) for urgent review, and our team will ensure you receive a proper response as soon as possible. We appreciate your patience.

Rated 1 out of 5 stars

they allow scammers to scam you while they watch

they allow scammers to scam you while they watch

bought chat gpt for 12 months and 1 month later the workspace is deactivated tried to talk to seller but he asked me to wait
waited for 2 weeks and no response then i filed a complain just for them to say sorry nothing we can do

April 1, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Adeeb, thank you for bringing this to our attention. We sincerely apologize for the experience you have had. We understand how disappointing it is when a product does not work as promised and communication with the seller is difficult. Our customer support team has been notified and will look into your case. Please continue to follow up on your open ticket at support.g2g.com so our team can assist you further.

Advertisement
Rated 1 out of 5 stars

Owner took back the acc lost access to…

Owner took back the acc lost access to the acc would not recomend unless you want to lose alot of money. Just a straight up scam... Support from G2G was great and they refunded me my money back!

April 7, 2026
Unprompted review
G2G logo

Reply from G2G

Dear customer, thank you for your review. We are truly sorry to hear about your experience. Our customer support team has been notified and will be reviewing your case. Please follow up at support.g2g.com so our team can assist you and work towards a resolution.

Rated 1 out of 5 stars

To the Trustpilot Management and G2G…

To the Trustpilot Management and G2G Corporate,
I am filing this formal complaint against G2G.com for facilitating a scam and failing to provide the "Buyer Protection" they advertise.
The Detailed Case:
I purchased an account from a seller on your platform. Within less than 3 days, the account was "Temporarily Suspended for Security Reasons" (I have the screenshot proof). This proves the account was compromised or flagged BEFORE I even started using it properly.
I immediately contacted both the seller and G2G Support. The seller started stalling and giving vague excuses to waste time.
Most shockingly, G2G Support kept me waiting for 11 days without a single response or intervention.
By the time your support team finally looked at my ticket, the "Buyer Protection Period" had already expired because of your own delay!
Now, G2G is refusing a refund, claiming the account is permanently banned. OF COURSE it is banned now! The account was defective from day three, and by ignoring my ticket for 11 days, you allowed the seller to get away with my money while the account was locked.
This is a professional scam:
Your support team deliberately ignored a high-priority "Security Lockout" ticket until the protection timer ran out. You are protecting fraudulent sellers and stealing money from legitimate buyers.
My Demands:
I demand a full refund immediately
I will also share this experience across all gaming forums (Reddit, Discord) to warn players that "G2G Protection" is a lie designed to protect scammers.

February 16, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Abdulrhman, thank you for sharing your experience with us. We sincerely apologize for the frustration caused by the delay in our support response. We understand how important it is to have your case handled promptly, and we are sorry that this was not your experience. Our customer support team has been notified and will review your case carefully. Please continue to follow up on your open ticket at support.g2g.com so our team can work towards a fair resolution.

Rated 1 out of 5 stars

Scam

After selling an account and sharing all screenshot of the sale conversation I was told that is not proof that the account was sold and they will keep my money if I dont provide proof. SCAM COMPANY

But your support told me already that an entire conversation with the buyer showing they have access and are playing the account is not enough so now im out a bunch of money and a game account worth close to 50thousand dollars.

April 1, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Robert, thank you for reaching out and sharing your experience. We understand your frustration and sincerely apologize for the difficulties you have encountered. Our customer support team has been notified and will look into your case carefully. Please continue to follow up on your support ticket at support.g2g.com so our team can work towards a resolution for you.

Rated 5 out of 5 stars

Good seller for POE2 items, happy experience

Great experience. Some sellers on G2G are good.. The 2nd seller jiangjiang was excellent, honest, quick to deliver, and friendly/patient. They didn't scam me. Eldorado was bad experience with seller named Ares. Dont go to Eldorado, use G2G as the all Ai recommended it.

April 6, 2026
Unprompted review
G2G logo

Reply from G2G

Thank you for sharing your experience, EC! We're really glad to hear that seller jiangjiang delivered an excellent, honest, and friendly service for your POE2 order. Your satisfaction and trust in G2G mean a great deal to us. We look forward to serving you again!

Advertisement
Rated 1 out of 5 stars

Terrible experience

DON'T buy from Ashley24
They are scammers, extriemly unresponsive and lying to your face about when they will send you your stuff that you paid for. Their method of a scam is that after you pay, they are going to use proof photo of sending the item (in that case, Valorant skin bundle) to someone else and the site will automatically mark the order as Delivered and Complited so you can't make a dispute by a button which would be there if the order wasn't marked as Complited. AND G2G is not helping by not responding to your ticket to support. Very terrible experience. G2G is avoiding to response to that scam attempt btw.

April 6, 2026
Unprompted review
G2G logo

Reply from G2G

Dear riper, we sincerely apologize for the extremely frustrating experience you have described. This is not the standard of service we strive to provide, and we take your concerns very seriously. We want to assure you that your case has been received by our team and is currently under active investigation. We will reach out to you directly with updates as the investigation progresses. We truly appreciate your patience and are fully committed to resolving this matter for you.

Rated 4 out of 5 stars

Resolved scam

i got scammed, it got resolved

March 29, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Raphael, we're very sorry to hear this. We take reports of this nature seriously and want to help resolve the situation. Could you please share your order reference number or Order ID so our team can investigate immediately? You can also reach us at support@g2g.com.

Rated 1 out of 5 stars

SCAM site, a warning for new sellers. G2G won't pay you.

I sold my first product for $700 USD and the buyer marked it as delivered. I waited the 14-day insurance period.

Now, to withdraw the money, they're asking for proof—proof that only the buyer can provide, not the seller. You can't withdraw if you don't upload the proof, so you absolutely have to contact the buyer of your item to see if he can help you with that. If the buyer doesn't respond, they'll never let you withdraw.

At this point, the only solution is for the buyer to send me proof of delivery so I can withdraw my balance.

In other words, G2G support is either incompetent or they don't want you to get your money.

I'm not including the ticket number because G2G marked the ticket as resolved when it wasn't.

G2G SCAMMERS.

March 1, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Leonardo, we are genuinely sorry to hear about your experience and apologize for the inconvenience caused. We take all concerns seriously and want to assure you that your case has been escalated to the appropriate team for further review. We appreciate your patience and encourage you to monitor your support ticket for updates. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

it’s all good website that will provide…

it’s all good website that will provide everything and it’s honestly 100% no scam thank you so much for the service G2G

April 2, 2026
Unprompted review
G2G logo

Reply from G2G

Dear Moh alfalkawiii, thank you so much for your wonderful review and kind words about G2G. We are truly glad to hear that you had a positive experience on our platform and that you feel confident in our service. Your trust means a great deal to us, and we will continue working hard to provide a safe and reliable marketplace. We look forward to serving you again in the future.

Advertisement
Rated 1 out of 5 stars

I bought a one-month chatGPT…

I bought a one-month chatGPT subscription, but it only worked for 15 days, and the seller isn't responding. It's a scam.

Order item CGPT Pro 1 Month
Order item no. #1773566275442I2Q6-1
Placed on Sunday: 15 March 2026
Order item status: Completed

March 29, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Odai, we're sorry to hear your ChatGPT subscription didn't work as expected and the seller has been unresponsive. Could you please share your order ID or reference number so we can investigate this for you? We want to get this resolved as soon as possible.

Rated 1 out of 5 stars

Straight up scam site

Straight up scam site, they don't offer any buyer protection, i bought Albion Coins and got banned for RMT, and didn't even get a refund, because the seller didn't tell me that i would get banned. he just took advantage of it.

March 29, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Miguel, we're sorry to hear about your experience. We understand your frustration; however, RMT (Real Money Trading) activities are against most game publishers' terms of service, which affects our ability to provide buyer protection in such cases. Our support team has reviewed your case through ticket #5279090. If you have further questions, please don't hesitate to reach out.

Rated 4 out of 5 stars

Seller disables accounts after delivery – scam

I purchased a “CGPT Plus 12 Months – Private Account” from this seller, and the account was disabled just 4 days after delivery.
I followed all instructions correctly, logged in, and everything worked initially. However, I was later logged out and received a notification that the account had been disabled.
I contacted the seller immediately and followed up again 2 days later, but received no response.
After checking the seller’s reviews, I noticed multiple buyers reporting the exact same issue, accounts working briefly and then getting disabled shortly after the order is completed. This suggests a pattern where the seller waits until buyer protection expires before reclaiming or disabling accounts.
This is not a reliable or safe seller. I strongly advise others to avoid purchasing from them.
Date of experience: 17/03/2026
Order ID: 1773676939824MEXZ

edit : g2g support team was really helpfull and supportive ,i provided all the proves and i got a refund

March 17, 2026
Unprompted review
G2G logo

Reply from G2G

Hi Aiden, we sincerely apologize for the inconvenience. We understand how frustrating it must have been to have the account disabled shortly after purchase. We're pleased to inform you that your order has been cancelled and a full refund has been credited to your G2G Store Credit. You may use this to place a new order. Thank you for your patience.

Rated 5 out of 5 stars

Despite what everyone might say the…

Despite what everyone might say the website is very good and secure and you can find really impossible deals here and the customer support so good when seller tried to scam me it got handled very professionally and quickly I really recommend it

March 26, 2026
Unprompted review
G2G logo

Reply from G2G

Hi hunter hd, thank you for your honest and reassuring review! We're glad our customer support team handled the situation professionally when it mattered most. Your trust in G2G means everything to us — see you next time!

Advertisement
Rated 5 out of 5 stars

The site is great and if ever a seller…

The site is great and if ever a seller is trying to scam you then you just have to raise a ticket and the platform will resolve your issue and refund you

March 26, 2026
Unprompted review
G2G logo

Reply from G2G

Hi MR FAISAL, thank you for the great review! We're glad our buyer protection gave you the confidence to shop safely. We've got your back — see you next time!

Rated 1 out of 5 stars

Horrible experience with the seller and…

Horrible experience with the seller and G2G as a platform. DO NOT DO BUSINESS with them because the sellers will always attempt to scam and G2G will do nothing about it. Other than steal your money like they did to me here. They delivered under 50% of the product and I ask for half my money back and g2g gives it in "store credit" just what I wanted after getting scammed. Thanks for having such a terrible platform. If you buy anything off these guys you will regret it.

March 22, 2026
Unprompted review
G2G logo

Reply from G2G

Hi there, thank you for your feedback. We have reviewed your case (Ticket ID: 5282036) and can confirm it was addressed. We understand your concern regarding the refund method — please note that compensation in such cases is provided as G2G Store Credits, as it cannot be refunded directly to the payment gateway. We sincerely apologize for the inconvenience and appreciate your understanding. Our support team is available if you have further questions.

Rated 1 out of 5 stars

It is a scam

It is a scam, it says Rank Ready and it is not. I tried to contact them and they don't reply the messages in order to try to find a solution

March 23, 2026
Unprompted review
G2G logo

Reply from G2G

Hi bb,

We are sorry to hear that the account you received was not as described and that you haven't received a response to your messages. We want to ensure all listings are accurate. Please provide your Order ID so we can investigate the communication gap and the discrepancy in the product you received.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look