GAK Music Emporium Reviews 

66,856
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Attention to detail and good service combined with reasonable prices.All in all a good experience. Just to add this on - I bought a guitar tge week BEFORE they went under.Sam, tge guitar guy did a... See more

Rated 5 out of 5 stars

Fanastic quick reliable service. I order a few things (pedalboard, strymon deco, strymon Ojai, in the last week or so. The Deco had a faulty power supply, the staff remedied immediately and sent out a... See more

Rated 4 out of 5 stars

GAK Brighton, website very good, great selection of musical gear, order process was easy, delivery was on time. I have visited GAK Brighton it is amazing , staff are helpful Marshall FX amp is nic... See more

Rated 5 out of 5 stars

It was easy to place an order online. I called the staff to query something before i placed the order and the guy who answered the phone was really helpful and patient. The piano arrived ontime and in... See more

Company details

  1. Music Store
  2. Hi-fi shop
  3. Hobby Store
  4. Musical Instrument Store

Written by the company

Welcoming and unpretentious, GAK exists to support and partner with the music lovers and learners community, bringing Brighton music culture to its customers and providing competitively priced, high quality instruments to beginners, seasoned players and professional musicians, in-store and online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

67K reviews

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4.8

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(66,856)

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Rated 5 out of 5 stars

Ease of dealing and what a great…

Ease of dealing and what a great product! Anyone that is thinking of buying an MRX M238 ISO Brick think no longer. And what a great product offered and supplied by a great store. Extra special thanks to Dan for his after sales dialogue, advice and reassurance. ⭐️⭐️⭐️⭐️⭐️

March 10, 2025
Rated 5 out of 5 stars

Hassle free purchase

Buying on line was simple and straightforward, kept informed of progress and delivered on time as per my instructions. Used guitar I purchased was in great condition and am really pleased with guitar and purchase process with GAK

March 10, 2025
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Rated 5 out of 5 stars

Ordered an xdj-rx3

I ordered an xdj-rx3 and although it arrived with a manufacturing defect, I called GAK and they promptly arranged for it to be collected and a replacement sent out. Staff were very understanding and I'm happy with their service!

March 10, 2025
Rated 5 out of 5 stars

Damaged Speaker Quickly Resolved

Speaker arrived damaged, due to DPD being rather careless with the parcel. I contacted GAK and received a very quick and friendly response. They resolved the issue within days, and I'm now very happy with my purchase. Would definitely recommend them.

March 12, 2025
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Rated 5 out of 5 stars

Dave from Brighton store

Dave from Brighton store, went above and beyond, what an amazing service, spent time with me, wasn’t pushy just knowledgable. Clearly passionat. Highly recommend dealing with Dave and GAK. Thanks very much.

March 16, 2025
Unprompted review

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