GAME Reviews 

Should state that standard delivery is by everi one ofcthw worst delivwry companies in the uk

Didn’t expect my new game to be out of seal and scuffed on the actual case. But I guess that was beneficial because the discs was rattling around inside.

Stole my money and no contact number to get my money back

Hard to know when the pokemon card drops, staff won't tell you when they are in stocks. When it is in stocks, there already a long queue outside the store.

Only got themselves to blame ot selling retail pc games like they should

Only selling digital downloads that all camera know is not the answer for gaming.

Goodbye

The Fraser group nobhead has struck again! Took another great business and flushed it straight down the drain! Completely
Damaged unchecked item delivered to me was upside down in its box the box damaged and item itself broken… why not send it back to us for a refund? Because your £5.99 delivery I paid already and then am expected to pay again to return it ends up as the price of the item!? Absolutely destroyed another business I hate the nob and his business practices.. cost a friend of mine and many others along him their jobs too…

The next day delivery service is great. I love the option to choose my courier too as I have had problems with Evri recently, DPD are really good. I prefer to have a physical copy of a game, rather than a digital download.

Prompt and fast delivery service. Was easy to order with great service & response in ordering from game, with affordable installment payment of your choice.

I takes forever to get an email through just ordered £50 still waiting for the first email then you have to wait again for the one with the code it used to be good but now if I could give it no stars I would have

Bought a "Brand New" game and it turned up without a box and damaged.
Never buying from here again after this experience.

I ordered my Xbox Series S from Game it was packed absolutely perfect condition in the big box it was delivered in so the console box was in perfect undamaged condition. Thank you for the brilliant service. ✨️✨️✨️✨️

Product well packaged, quick dispatch, quick delivery, thanks

Customer service non existent at present - I have been told to wait days for an ‘escalation’ for a gift card that didn’t come through at all. It’s not a user error and I’ve had no explanation or contact even. I work in customer service and find the lack of customer care genuinely shocking. I’d never usually leave a 1* review as I know they can be hard to deal with and impactful but I feel I have to be honest as I’m so disappointed and it’s 5 days no gift card sent and no explanation

After order it was quick to be sent to the carrier however nearly 6 days after placing the order I am still yet to receive a delivery window. Normally this wouldn't bother me however I had to pay for delivery on an order that was nearly £200 and yet I have had better delivery from amazon who I get free delivery with after spending £30. This is an outdated system and I feel that the delivery I have paid for was a waste of money.

Case damaged. Packaged in literal plastic bag with no padding at all. Very poor. A far cry from what it used to be.

My collector's edition hasn't arrived. And its 4 days since the release. Absolutely shocking...

Purchased 4 Xbox Games from the website sale. Regardless of being on sale I expected all to be brand new and sealed as nowhere on the site does it say bashed up, unsealed, any old rubbish. Game used to be a quality shop. Gone to the dogs. Full refund requested and will never purchase from them ever again.

Ordered Funko pops, even though wrapped in bubble wrap were sent in a plastic bag instead of a box. Now the Funko boxes came in damaged. Online agents won't do anything for the items. Even if the company accepts returns which were damaged due to their fault, the customer still have to pay return shipping. Had to go thru payment vendor for help.

After preordering a game for nearly £50 with postage that was released on 9th July I heard nothing from them and nothing on the tracking.
DPD hadn’t even had the parcel as I have been tracking it. I cancelled the order just before midnight yesterday and then received a email at 01.23. Hrs this morning saying that it has been shipped. There were no details on DPD at 01.30 this morning or at 10am this morning. Why would you decide to say that you shipped it after cancelling. I preordered this game in good faith and they failed and decided to gaslight me saying I will get a refund 14 days after delivery. I just want my money to actually download a game that came out on the 9th July. Don’t bother to preorder anything from GAME!

I have such a great experience. I placed an order, but I made a mistake, accidentally ordered a different figure, but the gentleman was so helpful and cancelled my order and finally I placed the right order and I’ve got my figure very fast. The only issue I had is one of the box got damaged that’s why I give 4 stars. Highly recommend. Good prices, great customer service and fast shipping. Thank you again.