Gamesbite Reviews 

2,169
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Would give them 0 stars if possible. An item they sent me was delivered to the wrong address (I have proof!) and they won't respond to my messages about it. I tried phoning the number on their webs... See more

Rated 1 out of 5 stars

I certainly haven't received my order in "seconds". Well, it's 50,000 seconds since payment was taken, and I'm still waiting.... Google search for "microsoft points instant" and unfortunate to land u... See more

Company replied

Rated 1 out of 5 stars

purchased xbox points on saturday due to the quick delivery advertsed and as of today im still waiting. yes my account has gone to review but nowhere does it tell you this may happen unless u have... See more

Company replied

Rated 2 out of 5 stars

Wanted to purchase Xbox points and saw a good price on this site... Ordered Friday evening hoping to use what I'm to assume is receiving a code? However, didn't receive anything (after payment) until... See more

Company replied

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

xbox 360 games at competitive prices at Gamesbite LTD. We have a range of console games, hardware & accessories so whether you’re looking for the latest xbox360 games or a oxbox console come to us.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(2,169)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Excellent

Easy to order received the code in seconds will use this site again

October 2, 2013
Unprompted review
Rated 1 out of 5 stars

Barclays declined!

I just orderd 4200 Microsoft points. Money is reserved on my bankaccount. Why is it saying barclays declined. And This service is not instant at All!

October 1, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

You payment went to fraud review and has failed, we have refused payment and your bank will make these funds available when their system registers our denial.

Advertisement
Rated 1 out of 5 stars

Frustrating!,

Code was smudged so it took ages to decipher it. My son has Aspergers and so it caused real upset. When we bought these off you before the code was printed clearly, but this looked like a scratch card very badly scratched making it really difficult.

September 29, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

I am sorry for any upset this may have caused, i have spoken to the scanner and asked him to be more vigilant for issues like this, we did email you back with the part of the code covered and hope this was of use to you.

Rated 2 out of 5 stars

Did not receive code and could not contact company

I only bought the code as I wanted immediate delivery for my son. That was on Friday afternoon, it is now Sunday and have not received it and can not contact. I have had to buy from somewhere else and I hope I can get a refund but have not heard anything to my email as yet..

September 29, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

The order went to review and needed to be checked by a member of staff, you requested cancellation before the order was checked so it was cancelled and refunded as requested.

Advertisement
Rated 2 out of 5 stars

Invalid Code

Been sent a points code that has already been used. Tried to log into my account on their website and it now says my email is not registered at their site. Awaiting a response to these issues.

September 29, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

We are very sorry for the inconvenience, this was due to an error made by myself (jax) and as per my email yesterday a new code has been sent to yo.

Rated 5 out of 5 stars

5 star

Very quick an easy, very happy with purchase thank you

September 20, 2013
Unprompted review
Rated 5 out of 5 stars

Fast and easy exactly as they said

Set up my account, selected item to purchase and paid, all very easy and quick, less than probably 3 minutes, then got my code via email in about another 3 minutes, back on line in under 10 mins, spit on. Very pleased.

September 16, 2013
Unprompted review
Advertisement
Rated 1 out of 5 stars

not automatic as implied

I should have walked to a store...

September 8, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

our system is fully automated however this customer again did not complete all our security checks there order was flagged for review when we reviewed today it was declined and a full refund processed

in the response to the comment i would presume you do not run a digital delivery site and you post all goods out so need less checks eg you only need to be sure the billing addres matches we deliver goods by email and have to have additional checks and you failed a crucial security check we do also state this on the site prior to order in the past week we processed over 20,000 orders so this would be a small number of complaints that do not pass all the checks

Rated 1 out of 5 stars

bad so far

placed an order and 24 hours later it still has not been processed

September 2, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

this customer did not complete all security checks and the order was sent to manual review when reviewed the transaction was declined and the customer full refunded

Rated 1 out of 5 stars

still waiting on mirosoft points 24 hrs later and still not got them

i would not use this site again as it says on thier home page that microsoft points will be sent via email whithin a few minutes 24hrs later and i still havnt got the code i went on live chat and was told that it would be done later that day again did not happen i would not use this site again

September 2, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

this customer did not complete all security checks and the order was sent to manual review when reviewed the transaction was declined and the customer full refunded

Advertisement
Rated 2 out of 5 stars

Unreliable and no explanation or follow up from gamesbite - very disappointing!

I tried to order Microsoft points twice and both times it failed but with no email or call to explain why. After hearing nothing for 2 days I eventually called and spoke to a member of staff and whilst their manner was adequate , the response wasn't particularly helpful in the least assuring me that I should receive my codes within 5 minutes, and guess what.......after 4 days, still nothing SO another call I shall make ensuring that my money has been refunded and vow never to use this site again!

September 1, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

the buyers payment failed all our fraud checks and the payment was rejected we did no debit any funds from the buyers account only decline the transaction

Rated 1 out of 5 stars

Unacceptable

Am not happy with this site I always use it an I always get it on the day I purchase it an why didn't it say out of stock before you took puchase of my money cause I could of shopped elsewhere for my points, do I get curtasy on more points for waiting so long, when will I get these points

September 1, 2013
Unprompted review
Gamesbite logo

Reply from Gamesbite

when an item is out of stock next to the add to basket we have a message that shows temp out of stock will be dispatched from our restock in black when an item is in stock you will see a green instant delivery notice this item was showing out of stock at the time of purchase and no staff work weekends to upload stock f you contact customer support they will be happy to issue you with a discount voucher of 20% from your next order

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look