Gamesdeal.com Reviews 

6,968
TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars

website spooky after that i paid for a 20$ gift card i did not receive the code and then i sent a message in the chat no reply thhen after 5 hours got a reply they said send your phone number and a p... See more

Company replied

Rated 1 out of 5 stars

Estoy muy decepcionado, me cree una cuenta y al verificarla me dicen que me la banearon automaticamente. nisiquiera pude estar 15segundos ahi. me dice: Your Account has been suspended. While yo... See more

Rated 1 out of 5 stars

DISAAPOINTED My order number is GD202003250548061610_1 I did not get any product code or MY MONEY BACK I have reported many times but no feedback I do not advise ANYONE to buy from here I'm hi... See more

Company replied

Rated 1 out of 5 stars

Found through google shopping so thought was legit. Unfortunately is not. They don't sell games only the CD code, which is obviously useless without the game/software. Order No. #GD-195100625633 This... See more

Company replied

Company details

  1. Gaming service Provider
  2. Hobby Store

Information provided by various external sources

Gamesdeal.com is an online platform that provides secure and swift access to a variety of products such as game activation codes, Xbox Live cards, PSN codes and time-cards for online games in amazing prices. We offer more than just a sale,our customers can often get coupon codes and take part in our promotion campaigns. Besides,we have 24/7 reliable customer service.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

7K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(6,968)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Took my money no product given

Took my money no product given. No confirmation email but the money has been withdraw from my account. Order no. GD202004032253301308

April 3, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
We have already refunded to you, pls check it.
Best Regards

Rated 1 out of 5 stars

Took my money but no product given - BAD and SLOW

Took my money but no product given
Order No. GD202004021929554278_1
Ordered a game, payment is processed but no item has been delivered. If this continues like the other reviews I will complain to paypal. Send me the code or give me my money back.

April 2, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Your order is out of stock, and we will refund to you.
Best Regards

Rated 1 out of 5 stars

Definitely Scam.

Definitely Scam.
Promised delivery in a few minutes.
Waited for 24 hours and still nothing.
No answer from Customer Service after two mails including the order number.
"Live Chat" Button not functioning.

Avoid!

April 2, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Could you pls give me your order number, i will check it.
Best Regards

Rated 1 out of 5 stars

Bad NOT HAPPY

Bad

I ordered sims 4 and have not received it. I have sent messages and heard nothing!! NOT happy and i want a refund!!!

March 26, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Could you pls give me your order number?
Best Regards

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Rated 1 out of 5 stars

DISAAPOINTED

DISAAPOINTED
My order number is GD202003250548061610_1
I did not get any product code or MY MONEY BACK
I have reported many times but no feedback
I do not advise ANYONE to buy from here
I'm highly disappointed and will be looking into suing this fake company after seeing many similar reviews as mine !

March 25, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Tnanks for you feedback.
We have already refunded to you, please check it.
Best Regards

Rated 1 out of 5 stars

Took my money but no product given

Took my money but no product given! THIS IS A SCAM
Order No. GD202003080548381495_1
I ordered The Sims 3, PAID FOR IT, but no item has been delivered. Send me the code or give me a refund!

March 16, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Thanks for your feedback
We have already refunded to you, please check it.
Best Regards

Rated 1 out of 5 stars

Took my money but no product given

Order No. GD202003080548381495_1
Ordered a game, payment is processed but no item has been delivered. If this continues like the other reviews I will complain to paypal and visa. Send me the code or give me my money back.

March 7, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
we have already refunded to you, please check it.
Best Regards

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Rated 1 out of 5 stars

AVOID All of my points and games randomly removed from inventory…

All of my points and games randomly wiped from my account. Customer Services was initially responsive but now does not even reply to emails. After building up some points, I was keen to use them - I sent a full list of various purchases over the last couple of years to customer services and it just went dead. I have sent 4-5 emails since but now just nothing. Are they even still in business? I bought many games from gamesdeal.com but they don't seem to care about looking after their longtime customers. I would avoid if I were you - I have switched to CJS CD keys.

March 7, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
We are so sorry, we still runs. Because of increasing order, our livechat sometimes are really busy, so sorry for not reply you in time.
Best Regards

Rated 1 out of 5 stars

Ordered on the 27th a cd key with a…

Ordered on the 27th a cd key with a "delivery within minutes" mention, 1 day later i haven't received anything. I send an e mail to the support resulting in no answer for the moment.
The quality of service of this website is poor compared to most of its competitors (and i will not cite any just not to appear biased in my judgement).
Overall, i am not recommending at all
(The grading might change depending on the answer of the support)
Order No. GD202002280226523628_1
UPDATE: 1 week later no key received and no answer from the support.

February 28, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Could you please provide your order number, we'd like to help you deal with the problem.
Best Regards

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Rated 1 out of 5 stars

Scam!

I ordered Doom Eterenal, order number: GD202002040227103038_1

I never got the product or a single response from their support. I had to get my money back with PayPal.

100% scammers!

EDIT: They want me to remove this review because I got refunded, which is beyond ridiculous. You were forced to refund me through PayPal because you didn't respond at all, not with a single word. So you claimed I'll get the key within minutes, made me pay 60 Euros, then I had to slap you in your face with a PayPal complaint to get my money back after 2.5 weeks, while your customer support never replied. In what world is this not a scam? I don't doubt it, even slightly, that without PayPal, I wouldn't have gotten my money back. You're scammers! Go to hell!

February 21, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
We have already refunded to you, please check it.
Best Regards

Rated 1 out of 5 stars

order# GD202002170942429972_1

order# GD202002170942429972_1
what is going on I always use this site now all of a sudden I place a order paid but haven't gotten my key#. And the Live chat told me they was sold out but still have the item for sale on the site. Then I got a 14day code I paid for cause he told they wont have the other one for a week but the code they gave me was redeemed and now they don't reply back or email.......

February 20, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
We have already refunded to you, please check it.
Best Regards

Rated 1 out of 5 stars

BAD!

I wrote a review here some weeks ago and you (gamesdeal) replied to my review asking for the order number. Well the order number is the GD202002050406537664 . Once again let me remeber you that I bought a code that doesnt work and didnt get any money back nor a valid code.

February 16, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
We have already delivered to you, please check it.
Best Regards

Rated 3 out of 5 stars

not a happy camper, trying to be patient but no customer service response is making me annoyed

I have used this site for years to get my xbox gold renewal and usually it is fast, but i paid for my new gold subscription and have not recieved it via email like i usually do. i have sent emails and tried talking to the so called live chat and no one has ever answered. usually im pretty happy with this sit but this time not so much. i hope i get my item before monday because if not im going to be filing a dispute bc they arent even replying to their customer service emails or chat and in my account it just says processing, but the money has come out of my credit card and paypal

February 8, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Could you please offer you order number, we will check it for you.
Best Regards

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Rated 1 out of 5 stars

Order never arrived and contact was ignored.

My order has been stock on 'Processing' but paid for nearly 72 hours now and no one ever responds in their live chat, their emails are ignored, their twitter has been dead since mid-2019 and their facebook support apparently only operates during certain hours.

Put bluntly this has been a horrible first time impression as a customer and I will not be returning. Giving them a few more hours before I put in a dispute with PayPal.

Pathetic.

EDIT: Per website response, this is my order number: GD202002040713304661_1 - you still have yet to answer either of my emails.

EDIT: They emailed me recently asking me to remove my review since they refunded following my PayPal dispute. They obviously completely neglected their opportunity to explain or apologise for their utter lack of communication leading up to that.

So no, you're essentially scammers and deserve to shut down. My review stays.

February 4, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Sorry for late response, have you got the key? If not, please provide me with your order number.
Best Regards

Rated 1 out of 5 stars

Scam and do not refund

I ordered Psn gift card 4 days ago
No support
No replay
No refund
Do not ever buy or trust
Order for verification
GD202002010923165501_1

February 3, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
We have already delivered to you, please check it.
Best Regards

Rated 1 out of 5 stars

I bought xbox live gold for 14 days

I bought xbox live gold for 14 days, but it came used, support is not responding. Gamesdeal. Com
No code. Order by mail, support service is not responding.

February 1, 2020
Unprompted review
Gamesdeal.com logo

Reply from Gamesdeal.com

Hi
Sorry for late response, have you got the key? If not, please provide me with your order number.
Best Regards

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