G+N Health Reviews 

248
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and tracking updates are very helpful. Consumers highlight the exceptional product quality, describing the items as comfortable, supportive, and effective for daily use. People also mention that the official website is extremely easy to use when finding what is needed. Some reviewers were not happy with the sizing, mentioning that certain garments felt rather small or tight despite ordering their usual size. A few other people also felt that having better information on sizing would make choosing the right option easier.

What people talk about most

Product

People report positive experiences with product, frequently praising the comfortable designs, high quality,... See more

Delivery service

Clients share positive opinions on delivery service, expressing widespread appreciation for the exceptionally... See more

Order

Customers had positive experiences with order processes, frequently highlighting the quick and efficient... See more

Quality

Reviewers express great satisfaction with quality, highlighting that products are very good, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

A super efficient company. Leaving aside the very fast delivery and all the email updates as to when the goods will be delivered, their web site is excellent. Nothing is left to chance and all i... See more

Company replied

Rated 5 out of 5 stars

Really soft warm bamboo support socks bit difficult to pull on at first but fine now legs don't ache now when walking the dogs



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(248)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Never received the product

Never received the product. I emailed them asking for the tracking number so that I can trace the package but they never wrote back.

October 23, 2023
G+N Health logo

Reply from G+N Health

Hi Anna, Sorry to hear you have not received your order. Please can I ask where you sent your email to?
I have just looked into this and your order #12755 is showing as delivered on 26th October and signed for. Please could you email us at medsales@gandn.com and a member of the team will be happy to help resolve this issue. Many thanks, Fitlegs Team.

Rated 3 out of 5 stars
G+N Health logo

Reply from G+N Health

Thank you for your review and sorry to hear your order did not arrive as promptly as you had hoped. We do offer 1st Class postage with Royal Mail, however, next day delivery is not always guaranteed due to circumstances outside of our control. Please reach out to medsales@gandn.com if you have any further queries. Many thanks, Fitlegs Team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy to put on and very comfortable, got rid of the swelling almost immediately
Would definitely order again!

September 18, 2023
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Reply from G+N Health

Thank you for your lovely review! The Fitlegs Team

Rated 5 out of 5 stars

Shift workers give them a go!

I'm a midwife and I'm on my feet all day and used to find my legs and feet would ache after my long shifts so decided to give these compression stockings a go and I've really noticed a difference and I'm much more comfortable during my shifts. Definitely recommend giving them a go!

August 30, 2023
G+N Health logo

Reply from G+N Health

Hi Katie, thank you for taking the time to leave us a lovely review. Glad our Fitlegs are treating you well!

Rated 5 out of 5 stars

Always very good service

Always very helpful advice if required
Easy to order and products arrive quickly. Very good quality products.

August 28, 2023
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Reply from G+N Health

Thank you for your lovely review, Judy :)

Rated 1 out of 5 stars

Said 3 to 5 day delivery

Said 3 to 5 day delivery. Ordered 24 th august and came today 2 nd September. I sent email enquiring the whereabouts the email bounced back with automated response which was my order details. Not able to communicate with company.

August 23, 2023
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Reply from G+N Health

Hello, sorry to hear your order did not arrive promptly. Unfortunately, delays with Royal Mail are out of our control. Apologies for any inconvenience caused on this occassion. Our customer service team can be reached at medsales@gandn.com if you would like to reach out to discuss further.

Rated 5 out of 5 stars

Great thanks

Great thanks

August 17, 2023
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Reply from G+N Health

Thank you for your review. Glad you are enjoying our products and services :)

Rated 5 out of 5 stars

Exactly what I needed

Exactly what I needed, good fit and comfortable.

August 17, 2023
G+N Health logo

Reply from G+N Health

Hello, thank you for your kind review!

Rated 3 out of 5 stars

I’ll give it three stars because it’s a…

I’ll give it three stars because it’s a good fit and comfortable.
I bought the open toe leggings. However, after a couple of days, the thread started to come out now I am not impressed with this. If it wasn’t for the threads coming out I would give it five stars.

August 13, 2023
G+N Health logo

Reply from G+N Health

Hello, sorry to hear you are experiencing issues with your Fitlegs stockings. If you are able to send images of the fault with your order details to medsales@gandn.com a member of our team will be happy to look into this for you.

Rated 1 out of 5 stars

Product not arrived with no contact after 8 days

I have contacted Fitlegs via email to ask where my order is and had no reply. The website says delivery in 3-5 days but I am now on day 8 with no news or order. I cannot review the product as it has not been seen by me yet.

August 17, 2023
G+N Health logo

Reply from G+N Health

Hello, so sorry to hear your order has not yet arrived. Please send an email with your order number to medsales@gandn.com and a member of our team will be happy to assist.

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