G+N Health Reviews 

248
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that orders arrive promptly and tracking updates are very helpful. Consumers highlight the exceptional product quality, describing the items as comfortable, supportive, and effective for daily use. People also mention that the official website is extremely easy to use when finding what is needed. Some reviewers were not happy with the sizing, mentioning that certain garments felt rather small or tight despite ordering their usual size. A few other people also felt that having better information on sizing would make choosing the right option easier.

What people talk about most

Product

People report positive experiences with product, frequently praising the comfortable designs, high quality,... See more

Delivery service

Clients share positive opinions on delivery service, expressing widespread appreciation for the exceptionally... See more

Order

Customers had positive experiences with order processes, frequently highlighting the quick and efficient... See more

Quality

Reviewers express great satisfaction with quality, highlighting that products are very good, comfortable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

I had a decompression operation for spinal stenosis on 24 October. I was given a pair of below knee Fitlegs compression socks before the op. When I was discharged on 26 Oct I was given a spare pair o... See more

Company replied

Rated 5 out of 5 stars

A super efficient company. Leaving aside the very fast delivery and all the email updates as to when the goods will be delivered, their web site is excellent. Nothing is left to chance and all i... See more

Company replied

Rated 5 out of 5 stars

Really soft warm bamboo support socks bit difficult to pull on at first but fine now legs don't ache now when walking the dogs



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(248)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My compression socks laddered within 1…

My compression socks laddered within 1 day of wearing.

December 13, 2022
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Reply from G+N Health

Hello, sorry to hear you had a negative experience with our product. If you could send your details with your order number and a copy of your review to marketing@gandn.com we can have our customer service team will be able to work with you on a solution. Thank You, Fitlegs Team.

Rated 1 out of 5 stars

I have not received them yet

I have not received them yet.
Probably royal mail strike

December 21, 2022
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Reply from G+N Health

Hi Stephen, apologise for the late delivery. Unfortunately all packages are sent 2nd class with royal mail unless the 1st class postage option was chosen at the checkout page which is when a tracking number is provided. We do apologise on behalf of royal mail as their regular strikes has resulted in late deliveries. If your order has still not yet arrived, please email us at marketing@gandn.com where we can look to send a replacement. Thank you, Fitlegs Team :)

Rated 1 out of 5 stars

Disappointed haven't recieved then yet

I haven't recieved then yet...........

December 16, 2022
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Reply from G+N Health

Hi Jane, apologise for the late delivery. Unfortunately all packages are sent 2nd class with royal mail unless the 1st class postage option was chosen at the checkout page which is when a tracking number is provided. We do apologise on behalf of royal mail as their regular strikes has resulted in late deliveries. If your order has still not yet arrived, please email us at marketing@gandn.com where we can look to send a replacement. Thank you, Fitlegs Team :)

Rated 4 out of 5 stars

Comfortable socks

Comfortable socks. Help with the "heavy" feelings in my legs during a long day of standing at work.

December 8, 2022
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Reply from G+N Health

Hey Sonja, thank you so much for your review! We are happy to hear they are helping with your legs feeling lighter :) We really appreciate the thoughts of loyal customers like yourself :)

Rated 3 out of 5 stars

Product is quite good but delivery is not amazing

Product is quite good, but the delivery took more than 2 weeks ! I was start considering paying a bit more and get it from amazon.

December 7, 2022
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Reply from G+N Health

Hi Oliver, apologise for the late delivery. Unfortunately all packages are sent 2nd class with royal mail unless the 1st class postage option was chosen at the checkout page which is when a tracking number is provided. We do apologise on behalf of royal mail as their regular strikes has resulted in late deliveries. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Simple ordering process

Simple ordering process. Delivered on time.

December 2, 2022
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Reply from G+N Health

Hey Graham, thank you so much for your review! We are happy to hear we reached your expectations and your order arrived in time :)

Rated 1 out of 5 stars

On the 28th of November I ordered my…

On the 28th of November I ordered my compression socks from you for which I paid an extra £6 for next day delivery it is now Monday, the 5th of December and they have only just arrived today. Yes you kindly refunded the £6 but there was never a tracking number given and the postage shown was £3 and a few pence. Not the best service.

Dianne Roe

December 5, 2022
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Reply from G+N Health

Hi Dianne, so sorry to hear your order was late which is why you decided to receive a refund. Unfortunately all packages are sent 2nd class with royal mail unless the 1st class postage option was chosen at the checkout page which is when a tracking number is provided. We do apologise on behalf of royal mail as their regular strikes has resulted in late deliveries. But we do appreciate your feedback :)

Rated 5 out of 5 stars

Amazing quality-recommend to everyone

The item quality was very good and it was exactly what I was expecting.It is so great and comfortable.Keep up th hard work.Thank you very much indeed.

October 22, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick postage. Eco friendly packaging and socks are really useful as a nurse.

October 19, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

I’m a student nurse and works banks…

I’m a student nurse and works banks shifts as an NA. I decided to give these and try and they are amazing. I won’t go to work without them now. I had very heavy, achy feeling legs and these have my my legs feel normal again. I recommend that everyone get a pair!

October 14, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

After recent hip surgery I realised…

After recent hip surgery I realised that I needed another pair of compression socks. Easy to use and order on the website and delivered speedily

October 13, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Have been buying these for a while and…

Have been buying these for a while and they are as comfortable as compression Everyday socks can be. Quick delivery.

October 13, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Great Product

Great Product - Just what was needed, and they have been put to the test already - The delivery was excellent

October 3, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Needed spare compression socks…

Needed spare compression socks following hip replacement & these are the same as those provided by the hospital. Received by expected date, very pleased.

September 21, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Good customer service on the phone and…

Good customer service on the phone and prompt delivery. Thanks

August 23, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Being a larger lady on my feet all day…

Being a larger lady on my feet all day I’d get swollen ankles and feet, no more with these bad boys! I will no longer work without them on. There right but comfy and also don’t make my feet sweat, thankyou Fitlegs if I could give more than 5 stars I would xx

August 22, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Comfortable for long term wear

I had to wear compression socks for 4 weeks and found Fitlegs very comfortable indeed. They didn't rub my skin after prolonged use like other brands I'd tried.

August 6, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 5 out of 5 stars

Must have

Very pleased with product. Delivered promptly, good quality, item dispensed originally by hospital. These are to be worn for six weeks. I wash them daily, they are strong and keep a new look. I am very pleased with them

August 2, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

Rated 1 out of 5 stars

Normal returns impossible.

Ordered these compression socks as they were the ones the hospital provided on my mum’s discharge from hospital and I wanted to ensure I had spares. My mum no longer needed them, but despite none of the inner or outer packaging being opened Fitlegs would not accept a return. Very poor experience.

July 28, 2022
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Reply from G+N Health

Hello, sorry to hear you had a negative experience with our product. If you could send your details with your order number and a copy of your review to marketing@gandn.com we can have our customer service team will be able to work with you on a solution. Thank You, Fitlegs Team.

Rated 5 out of 5 stars

They do exactly what they say on the…

They do exactly what they say on the label, so very happy.
Great fast delivery as well.

July 26, 2022
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Reply from G+N Health

Thank you so much for your review! Amazing to hear your positive experience and feedback. We really appreciate the thoughts of loyal customers like yourself :)

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