Gap Year Travel Store Reviews 

530
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly and consistently had a great experience with this online company. Customers frequently praise the exceptionally fast delivery times, noting that orders often arrive within just twenty four hours of initial purchase safely. Many buyers also highlight the extremely competitive pricing compared to other major retailers, making these wonderful purchases well worth the money. Some people also felt that the regular communication from the support team was professional, keeping shoppers thoroughly informed throughout dispatch and delivery. Consumers consistently mention that the gear is top quality, arriving securely packed, exactly as described, and completely ready for their outdoor adventures.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, highlighting exceptionally quick dispatch and... See more

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Service

Users describe satisfaction with the service. For example, people highlight timely deliveries within 24 hours... See more

Price

Consumers find price to be very satisfying and competitive. People report finding costs well below the... See more

Quality

Reviewers highlight positive aspects of quality, noting that items arrive correct and in good condition.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just purchased an osprey farpoint 55 ruck sack after watching the store video of it, what a fabulous piece of kit! It’s defiantly worth every penny. The whole process of purchasing was made worry... See more

Rated 5 out of 5 stars

I ordered an Osprey backpack from here on Tuesday - THIRTEEN MINUTES (!!!) after I placed the order I had a notification it had been dispatched. It's now Thursday and I have received it. I'm always a... See more

Rated 5 out of 5 stars

Excellent purchase of all season plus built in mosquito net. Initial use of the sleeping bag feels warm. Getting ready for cycling adventures abroad with wild camping that would entail different clima... See more

Rated 5 out of 5 stars

Emailed these guys on Sunday, Chris replied on Monday morning. I called them back. ( just to make sure everything checked out ok? Unfortunately it’s necessary these days) I placed my order on Monday.... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Gap Year travel store selling travel accessories and backpacking equipment for independent travellers


Contact info

4.9

Excellent

TrustScore 5 out of 5

530 reviews

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4.9

All reviews

(530)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service

Customer Services reached out to query me using a foreign card - all very polite and efficient. Very happy with the rucksack too. Emailing me to say that they'd put my other order inside the rucksack, so I didn't think they'd forgotten it was a nice touch too. Thanks!

September 3, 2024
Rated 5 out of 5 stars

I would be very happy to use Gap Year…

I would be very happy to use Gap Year Travel again as their prices are very competitive and Stewart at customer services went out of his way to provide a replacement bag when ParcelForce failed to deliver ours on time.

September 9, 2024
Unprompted review
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Rated 5 out of 5 stars

literally saved the day

literally saved the day. express shipping came when it said and i called for reassurance met by a friendly voice that sent me a tracking number asap. one of the only places that sold the gear i was after (osprey fairview 55l) and got it to me the next day! very trustworthy company with high quality product and excellent customer service- sent from a happy backpacker in china :)))

August 9, 2024
Rated 5 out of 5 stars

fast delivery

I have ordered a backpack, to my great surprise the order was dispatched the next (or even same) day and i have received it the day after. Very much satisfied! Thank you!

July 5, 2024
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Rated 5 out of 5 stars

Prompt service and swift delivery - very satisfied!

While searching for an aircover for my Osprey backpack, I discovered Gap Year Travel Store. As a new customer, I was unsure about the experience. I was interested in an out-of-stock item, so I reached out via email. Stewart quickly responded, kindly offering to update me upon restocking, which happened sooner than anticipated.

What truly impressed me was Stewart went the extra mile to hold the item for me, ensuring I received it before my trip. The product arrived in just one day, making me very happy!

Although I don't typically write reviews, Stewart's exceptional customer service and experience with the store made me want to share this with others. Thank you, Stewart and Gap Year Travel Store for a great first experience :)

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

stumbled across this website…

I stumbled accross this website whilst looking for a backpack for my travels to SE Asia. I was on the hunt for a specific bag, the Osprey Sojourn 80. I must admit I was dubious as the price on this website was comparatively lower to other sites. I ordered, the bag came the next day, so impressed! Would 100% recommend this company to everyone.

July 9, 2024
Rated 5 out of 5 stars

Great product

Great product, competitive price and very efficient service … delivered in good time. Very happy with experience.

July 8, 2024
Rated 5 out of 5 stars

Outstanding throughout

Order placed and email received a few minutes later, confirming despatch. Items received the following day! Communication and service were perfect in every way and a special thank you to Stewart for his help.

July 3, 2024
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Rated 2 out of 5 stars

Ok for ideas but buy elsewhere

Ok for ideas but items are really overpriced for the quality. Bought a sleep sheet and it's really flimsy and not well designed.
You can probably get better deals and quality stuff on eBay.

July 2, 2024
Rated 5 out of 5 stars

Outstanding service and delivery of…

Outstanding service and delivery of brilliant products. Customer service was prompt, friendly and above all genuinely helpful - they really do seem to want their customers to be satisfied with their purchases. I would recommend Gap Year Travel Store to everyone!

June 26, 2024
Rated 5 out of 5 stars

Above and Beyond Service

Gap Year went above and beyond by shipping my order a couple days earlier than expected so that I could be prepared for my trip. They did so at no cost. This was superior customer service and because of them, I can leave for my trip stress-free. 100% would recommend. Thank you to the team at Gap Year.

June 17, 2024
Rated 5 out of 5 stars

I had a fantastic experience with Gap…

I had a fantastic experience with Gap Year Travel Store. Easy to order from their website, waited for some restock on some products. Quick dispatch with notification of Royal Mail delivery updates. Products were great! Will buy from again.

June 17, 2024
Unprompted review
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