Garage Door Nation Reviews 

49
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

One quick call to GDN resulted in an experienced technicians arrival at my house. My 5 yr old door was repaired and reprogrammed in less than 1 hr. Happy customer in Porterville!

Rated 1 out of 5 stars

The were very helpful making sure I bought the correct spring but, just as DMarley said, once you place the order to buy the product there is no way to contact customer service. I had a duplicate orde... See more

Rated 5 out of 5 stars

Had a shipping nightmare. Springs were taking much longer than they originally said. They communicated through every step. They ended up sending me the springs for free. I expected maybe a discount or... See more

Rated 5 out of 5 stars

Un Be Lievable service! This company is unreal in terms of pre-sale assistance. Quality instruction and information on which springs to buy. Extremely fast shipping since product was made to order - r... See more

Company details

  1. Hardware Store
  2. Furniture Store

Information provided by various external sources

Garage Door Nation (GDN) is a leader in supplying garage door springs and the garage door torsion spring kit. Offering 24/7 online support and fast, nationwide shipping, GDN offers insulation kits, garage door locks, and so much more at wholesale prices for consumers. Save big money by doing it yourself (DIY) with Garage Door Nation.


Contact info

4.0

Great

TrustScore 4 out of 5

49 reviews

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4.0

All reviews

(49)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service!

The service from Garage Door Nation was great. I got to deal with actual people instead of automated calls. They let me know exactly which parts I needed to replace my garage door springs, and the parts arrived at my door in 2 days. Would absolutely recommend them to a friend.

July 14, 2017
Unprompted review
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Rated 5 out of 5 stars

Garage springs order - well done!

I ordered a set of springs for my garage door and then found that I could request that a proper set be calculated for me. Of course, the calculations told me that my original order was incorrect. Brena M. answered my questions late in the evening and promptly, courteously adjusted my order and was very friendly. This was my first experience with Garage Door Nation, and it certainly will not be my last, due in no small part to Brenda M and her outstanding customer service. Great work!

July 7, 2017
Unprompted review
Rated 1 out of 5 stars

These people are scam artists

These people are scam artists. They don't actually make or stock any of these products. When you order from them, they just go order the parts from another website (Service Spring Corp) for a fraction of the price, and they keep all the profit. Save yourself time and money and just order the springs directly from a manufacturer instead of paying 4x as much through these guys.

In addition, the product will arrive all beat up and damaged. It looks like it was packaged by a 3 year old.

July 5, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Hi
I had a very good experience with the company. Before placing order, I found similar product selling for a little bit less. I contacted the GDN asking if there is a coupon that I could use. They gave me a coupon and in addition were gracious enough to throw in a can of lubricant too on my request. I had placed the order around 4:00 PM on Monday and on Wednesday the product was delivered to my home. Thanks for putting the youtube video on how an amateur like me could safely change the springs

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

From watching their top notch computer video, to requesting and almost immediately receiving sizing information by supplying door measurements and weight, to ordering their recommendations to receiving the parts on the second day after the order, Garage Door Nation far surpasses all the others. Josh, their internet guru, was always friendly, knowledgeable and receptive.
Thank you.

February 1, 2017
Unprompted review
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Rated 5 out of 5 stars

Excellent service and safe instructions make all the difference!

Like many home-owners I called a local service company the first time my garage door failed. It did not take too long before it failed again, and I was looking at my second set of a broken torsion spring.
Using the resources made available by Garage Door Nation I learned that I never had a well balanced door in the past. I followed the safety and installation videos and instructions to a T, and was able to easily convert to a two spring system with a perfectly balanced door.
My garage door is extra wide, extra tall, insulated and heavy, and I am now upgrading my door with 7" rollers.

January 5, 2017
Unprompted review
Rated 5 out of 5 stars

So happy I was able to fix my own garage door springs and save some money

We use our garage door quite a bit around this time of year and I guess it was finally time the springs gave out. I called up a few companies and they offered a "free estimate" which turned out to be a bit of a waste of time. The good thing was that they left their recommendations with me so that I could hop online and figure it out.

I was happy to find Garage Door Nation on youtube with their helpful tutorials and then I purchased their DIY torsion spring replacement kit and it was at my house a few days later. Now, I am happy to report my garage springs are fixed and the springs came in super fast and are the best quality I've seen. I'm also happy I get to support a company that makes their springs in the USA. I highly recommend this company!

November 13, 2016
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was able to find the part I would have needed - thanks to the online support for measurements etc., however, we had a home warranty that covered it apparently. But in the future, I guarantee I’ll be back for any replacement parts. This site truly stands out amongst the rest. Thanks for your help, I appreciate it, and I appreciate such prompt customer service. They replied to my inquires within minutes. Great work!

May 14, 2016
Unprompted review
Rated 5 out of 5 stars

Garage Door Springs I Bought from Garage Door Nation

My wife told me she heard a "clank!" when leaving to work and closing the garage door. When I came home from work, I called a few local garage door repair companies and they sent out a technician. He ended up quoting me over $400 saying the torsion spring is broken.

I jumped online and did some searching and found garage door nation and watched their tutorial videos on youtube which were awesome. I had a few questions before ordering and emailed in. I got my answers back almost instantly and placed my order.

My kit delivered in about 3 days and I was able to fix my garage in less than 15 minutes. I saved over $300 and it was much easier to do by myself than others make it out to be. I highly recommend Garage door Nation and give them an A+ rating.

May 9, 2016
Unprompted review
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